2/10 – Terrible
Lynn M., Woodland, Michigan
10 juill. 2025
Points faibles : Propreté
The worst unit we’ve ever stayed in and no response from Vacasa. Stay elsewhere.
SO disappointed with this unit and Vacasa’s failure to respond to our concerns during our stay. Been vacationing in Glen Arbor & The Homestead for 30 years. This unit was the filthiest and least-suitable for a family vacation of any we’ve ever stayed. The plus side is that it made leaving and going home a lot easier. We booked late and had low expectations and knew this was ‘budget friendly’. Budget-friendly doesn’t mean disrepair and filthy. Highlights:Super dirty - especially the linoleum on the first floor (kitchen/dining/half bath) - looked like it hadn’t been cleaned in years and we wore sandals on it. See photo of the one ‘tile’ and grout I started to clean. Mouse droppings and dirty throughout. Carpet having two strips of ‘bubbling’ in it making a tripping hazard.Paneling in dining area buckling. Refrigerator main compartment didn’t work - took two days to cool down and even then wasn’t very cold. Rusted out hinges, metal blinds, shower curtain hooks (and salt and pepper!?) due to how damp all three levels of the unit constantly were. One barely functioning tv (the other had a cord missing and wouldn’t work. ONE ceiling fan on upper level (not ceiling fan(S)). Gross and dirty furniture - what little they had. Broken kitchen table. Light switches and outlets that didn’t workPoorly appointed kitchen where what little they had was very old, dirty, broken and cheap.Goodwill wouldn’t take most of what was in this place.
Lynn M.
Séjour de 5 nuits en juillet 2025