10/10 – Excellent
Sara F.
13 oct. 2024
Points forts : Propreté
October weekend
We came to Gig Harbor for a bicycle race, and wanted a comfortable place to stay, near the race at Gateway park. This home fit the bill and more. It was clean, comfortable, easily accessible, and had wonderful amenities. My children loved having a separate area to hang out it that still felt connected to the rest of the home. Thank you for providing us with a great place to stay.
We had two concerns during our stay that we would have liked to speak with a local agent about. However, both the listed local agent, and their backup were unavailable. I ended up calling the vacasa customer service #. Their representative was able to note my concerns:
1) The hot tub sits at a slant,. So when my family of 4 got in, a large amount of water was displaced and ran over the lowest side of the hot tub. Unfortunately, that meant when we all got out, the water level was much lower, and the seat sprayers at the highest point were not completely submerged. Since I have never owned/maintained a hot tub, I wanted to know if this was a concern.
2) The pocket door in the downstairs king bedroom came off the roller during our stay. I sent photos into vacasa, it did not look permanently broken, but we did not have the necessary tools/experience to fix it.
Neither of these issues takes away from the wonderful stay we had, and we all agree that we would love to return to this home!
Sara F.
Séjour de 2 nuits en octobre 2024