Title: Neptune Suite-Hosted by Sweetstay - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Neptune Suite-Hosted by Sweetstay ![Marina](https://images.trvl-media.com/lodging/91000000/90910000/90907400/90907350/7f25e3f5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Marina](https://images.trvl-media.com/lodging/91000000/90910000/90907400/90907350/8dd936b7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/91000000/90910000/90907400/90907350/e0d87a06.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pool](https://images.trvl-media.com/lodging/91000000/90910000/90907400/90907350/55fb9748.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bedrooms, iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/91000000/90910000/90907400/90907350/9b88350e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Close to Rock of Gibraltar, Neptune Suite-Hosted by Sweetstay provides amenities like laundry facilities. Stay connected with in-room WiFi. 8.8 Excellent ### Entire apartment 2 bedrooms1 bathroomSleeps 4646 sq ft ## Popular amenities - Washer - Pool - Kitchen - Air conditioning - Water view ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Neptune Suite-Hosted by Sweetstay Space Enjoy an amazing stay at our fully furnished apartment in exclusive accommodation located in Marina Bay, Ocean Village. Our bright and large 2 bedroom apartment is simply beautiful. It has been thoughtfully designed to look good and be functional at the same time, it can accommodate up to 4 people. \- one double master bedroom, \- one bedroom with a sofa bed (double bed) \- a spacious living room with smart TV \- fully fitted kitchen with dishwasher, kettle, toaster, oven, microwave and coffee maker \- luxury bathroom with spacious multi jet shower, toilet and bidet, that will make getting ready for your days and nights out a dream. \- A large terrace with crazy view of the marina, sunset, and sea! The 18 metre communal pool is located right next to the building on the ground floor. It is large and nice, with ample sun chair area. Better than a hotel and more comfortable, you can make use of our full kitchen and dining area. You’ll find a washing machine tucked away in the cupboard. Fast fibre optics and TV. Access Check-in is available from 3PM to 11PM. You can self-check-in by collecting the key from a lockbox located at the property. Interaction We are at your complete disposal to answer any questions before and during your stay. ## Property amenities ### Pool/Spa - Communal pool ### Internet - Available in the apartment: WiFi ### Parking and transportation - Car not required ### Kitchen - Coffee/tea maker - Dishwasher - Oven - Refrigerator - Stovetop - Toaster ### Bedrooms - 2 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 1 bathroom - Hair dryer - Shower - Towels provided ### Living spaces - Living room - Separate dining area ### Entertainment - TV ### Outdoor areas - Balcony ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - Elevator - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Location highlights - Near an outlet shopping mall - Near the airport - Near the marina ### Things to do - Ecotours nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit ### General - Unit size: 646 square feet ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts debit cards and cash Onsite parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property Safety features at this property include a first aid kit This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### We should mention A car is not required for transportation to and from this property ### Property is also known as sweetstaygb\_611 ## About the area Located in Gibraltar, this apartment is near the airport. Gibraltar Time Tunnel and Military Heritage Centre and Great Siege Tunnels are cultural highlights, and some of the area's attractions include King's Bastion - Bowling and Gibraltar Botanic Gardens. Apes' Den and Bahia Park Algeciras are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ecotours. [Visit our Gibraltar travel guide](https://www.expedia.ca/Gibraltar.dx1325) [View more Apartments in Gibraltar](https://www.expedia.ca/Gibraltar-Apartments.d1325-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.15000%2C-5.35000&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oRvLIZqgH5JEc6NJPTXRbx_oxtY=) Gibraltar ### What's nearby - Casemates Square - 8 min walk - 0.7 km - Rock of Gibraltar - 1 min drive - 1.1 km - St Michael's Cave - 4 min drive - 3.7 km - Ibrahim-Al-Ibrahim Mosque - 5 min drive - 5.1 km - Europa Point Lighthouse - 10 min drive - 5.8 km ### Getting around - San Roque-La Línea Station - 31 min drive - Gibraltar (GIB) - 9 min drive ### Restaurants - ‪Nunos At The Express - ‬7 min walk - ‪The Little Rock Café - ‬11 min walk - ‪Flame Grill & Indian Tex Mex - ‬14 min walk - ‪Roy's Fish & Chips - ‬11 min walk - ‪Costa Coffee - ‬11 min walk ## Frequently asked questions ### Does Neptune Suite-Hosted by Sweetstay have a pool? > Yes, this property has a pool. ### Is Neptune Suite-Hosted by Sweetstay pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Neptune Suite-Hosted by Sweetstay? > Check-in begins at 3:00 PM. ### What time is check-out at Neptune Suite-Hosted by Sweetstay? > Check-out is at 10:00 AM. ### Where is Neptune Suite-Hosted by Sweetstay located? > Situated near the airport, this apartment building is within a 15-minute walk of Victoria Stadium and Rock of Gibraltar. The Gibraltar Casino and Bay of Gibraltar are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Neptune Suite-Hosted by Sweetstay Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 10 8 - Good 1 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ### 5.0/10 Cleanliness This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### archibald j. Jan 21, 2024 #### Excellent Absolutely loved our stay in this Gibraltar holiday home! It was spacious, impeccably clean, and in a fantastic location. The host was friendly and very responsive to all our queries. Would definitely stay here again. ##### archibald j. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### SHIYU L. Jan 21, 2024 #### Excellent Our stay in Gibraltar was exceptional, thanks to this holiday rental! The location was perfect, within walking distance to key attractions. The apartment was clean, comfortable, and the hosts were incredibly hospitable. Highly recommended! ##### SHIYU L. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Steve T. Jan 21, 2024 #### Great choice A perfect holiday experience in Gibraltar! The rental was cozy, well-equipped, and ideally situated. We particularly enjoyed the peaceful evenings on the balcony. The host was very welcoming and provided great recommendations for local dining. ##### Steve T. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Safia M. Jan 21, 2024 #### Wonderful apartment Five stars for this stunning rental in Gibraltar! The views from the balcony were breathtaking, and the amenities provided were top-notch. The host's local tips really helped us make the most of our trip. Can't wait to return! ##### Safia M. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Kayla B. Jan 21, 2024 #### Awesome host This holiday rental was a dream come true in Gibraltar! It was beautifully furnished, and the attention to detail was remarkable. The host went above and beyond to ensure our comfort. Definitely the highlight of our vacation. ##### Kayla B. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Chennit A. Jul 7, 2023 #### Amazing stay Had an amazing time there . The host ( Eli ) was very accommodating & ensured we had an amazing experience. The facilities were fantastic. I’ll definitely go back again. Highly recommended ##### Chennit A. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Steven P. Aug 11, 2023 #### Neptune House 409 Andrea has a lovely apartment in a great location and with a great host in Sweetstay. The check in by Eli was very professional, on time and efficient. We would definitely book this apartment again the next time we are in Gibraltar. ##### Steven P. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### HELEN S. Sep 5, 2023 #### Great week great apartments Just returned from a great week, apartment lovely. Location ideal, friendly staff met us early for check in due to flights and explained everything thoroughly. Very spacious and well equipped. Maybe getting a little bit tired deco wise, but nothing that a lick of paint and wipe round wouldn’t cure. ##### HELEN S. This review comes from a trusted partner site and has not been verified. ### 6/10 Okay #### Mark L. Jul 7, 2023 #### 3 nights Great location, not very clean, especially old carpets and dated apartment. Good for a quick visit if you're spending most of the time outside, but not a holiday. Does get great sun on the balcony which is a big bonus. ##### Mark L. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Liliya L. Jul 7, 2023 #### Amazing The apartment is beautiful, modern, elegant. Simple and uncluttered. The master bedroom is private and large. The entire space is renovated. Sweetstay was a great host, very responsive. ##### Liliya L. This review comes from a trusted partner site and has not been verified. ### 6/10 Okay #### Karen R. Oct 1, 2023 #### Great location next to Marina and shops/restaurants Apartment was big and air con was very good. A bit dated and a few things needed attention but didn’t impact on our stay - broken light switch, broken door, pile of dust on balcony, skirting board hanging off. Overall generally clean but stains on carpet, mouldy shower and very dusty when we put the sofa bed away. You could tell the bathroom had been luxury in its day but now it was dated, although the shower functioned well. We didn’t have any water in the apartment for 24 hours but this was a fault in the building not just the apartment. Was ok for the price paid. ##### Karen R. ### 2/10 Terrible #### Louise B. May 1, 2025 Disliked: Cleanliness, check-in, communication, listing accuracy #### Terrible experience!!! This property was mis-sold to us. The first photo on the listing is of a swimming pool and it is talked about a lot in the listing. There is no mention of the pool being unavailable at certain times of year. The pool was the main selling point for us, but it was not open or available and we didn't even have an access card to it if it had been open!The apartment was dated, which you can see from the listing photos, but what you cannot know is that it was very poorly cleaned. The fausty, musty smell hit us as soon as we walked in, it smells like it had been locked up and 'moth balled' all winter - we opened all the doors and windows but it didn't help at all. The kitchen and bathroom were barely cleaned, crumbs on bread board, dirty cups, rubbish still in the bin, toilet not cleaned, bathroom carpet not hoovered. The bedding and towels were threadbare and not welcoming at all. We decided within 30 mins that we could not stay here even for 1 night.Sweetstay have been horrific, I started complaining to them within 30 mins of arriving at the apartment and was contacting them everyday for the next few days, explaining that we had returned the keys and had to find a hotel at our own expense and efforts. A terrible start to our holiday.I have now been contacting Sweetstay regularly over the last few weeks and they just keep fobbing me off about my refund. You can't phone them, they won't phone me - it's impossible. ##### Louise B. Stayed 4 nights in Apr 2025 This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Elizabeth B. Feb 17, 2023 #### Good location Apartment is easy to walk to from airport and we were met by the host who provided lots of local information which helped us. There are plenty of places to eat in the marina and also there are more restaurants about 10mins walk away in the old square. Apartment had all the facilities we needed for a short stay. Beds were comfortable and towels provided which saved on packing space! ##### Elizabeth B.