UN grand Merci Jean Pierre! your kind words and good score are much appreciated. We are so pleased to know we dd it right for you. With our New executive chef and his new brigade we are constantly improving our new menu and offerings. We all at Lone Pine Hotel look forward to welcome you back soon in Penang. Have an awesome time ahead. Most sincerely, Francois

How wonderful, Nadege, to receive your very generous comments and score. It really motivate all of us here at Lone Pine Hotel and provide us a reassurance that we are on the right track in ensuring guests satisfactions. Thanks a million and see you back soon in Penang and in meantime have an awesome time ahead. Most sincerely Francois

Thank you Richard for your great score and generous comments. A real boost of moral to all of us at Lone Pine Hotel to keep working harder to serve our guests better day after day. see you back soon and wish you a awesome time ahead. Most sincerely, Francois

Thank you for your feedback, we really appreciate your positive comment and we will take the necessary action to improve our service and facilities. Thank you Sir.

Dear guest, thank you for staying with us!

Hello Suraiza,Thank you so much for the perfect score and your confidence in us..! This means a lot to us. We look forward to welcome you back soon and wishing you an awesome time ahead.With best regards,Gulab

Dear Muhammad Izham,Thank you so much for taking the time to share your wonderful feedback about your 3-night stay at our resort. We are absolutely delighted to hear that you had the best of times during your visit.We look forward to welcoming you back for another enjoyable stay in the near future.Once again, thank you for choosing our resort and we can't wait to have the pleasure of serving you again.With best regards,Gulab

Dear Yeoh Lee,Thank you for staying with us and for the lovely review. We are glad you enjoyed your stay and hope for a chance to welcome you back.Best wishes,Yega and the Lone Pine Team

Dear Swee, Your very generous score is not only music to our ears but also a fantastic boost of moral to all of us here at Lone Pine, The Boutique Hotel by The Beach. You . sincerely, don't realised how important it is for the Team to receive such great feedback really what a motivation!! I am so delighted that you experience positively our property even after reading some unpleasant feedbacks, it is really a major reward to all of us at the hotel and reassurance that we are not as bad as some may say, thank you so so much! We will keep trying harder to please all our guests. Thank you, thank you, thank you!! We all look forward to welcome you back soon for more memorable time and experiences with us. Have an amazing and awesome time ahead till we meet again in Lone Pine and stay safe. Most sincerely, Francois

Thank you very much, Devan, for sharing with us and you can be rest assured that we are working on all the issues highlighted to ensure that all our guests have a more enjoyable time with us. I sincerely apologise once again! We look forward to welcome you back and prove to you it was only an accident and not the norm of our hotel. Do contact us directly and we will do our best. Most sincerely, Francois

It is so nice of you, Zatul, to provide us with such a good score and comments, what a wonderful recomfort to all of us at Lone Pine, The Boutique Hotel by The Beach. It come really as a fantastic boost of moral to all of us and a great encouragement to keep working harder to assure that all our guests receive only the best from all of us. Reading other feedbacks, at time, we lose motivation but your great reassurance is a wonderful boost of moral to all of us, thank you so much and very pleased to know you like our rooms! We will keep trying harder even so we know we may not be able to please all but we will keep trying , just to assure we succeed more everyday in making more of our guests happy! See you back soon and in mean time have an awesome time ahead and stay safe. Most sincerely, Francois

Dear Guest, We are, honestly, very very pleased and happy to receive your great score and kind comments. We are so delighted to have made it right for you and we look forward to welcome you back in a not too distant future in Lone Pine, The Boutique Hotel by the Beach. Your compliments about the Associates , I will surely be shared with all of them as a great boost of moral! Additionally, the beauty of our place particularly during this pandemic, is our set up with very large room all seafacing, large balcony, individual room air conditioning and all corridors and public areas open air and fresh air as well as our overall size as Boutique style hotel will provide lesser crowd having access to a beautiful spread garden along the beach all set to minimise all risk of spreading any virus. In meantime we wish you a fantastic and amazing time ahead and stay safe. Most sincerely, Francois