10/10 Excellent
Axel
Jan 17, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Axel
Stayed 4 nights in Jan 2026
Hotel NEO+ Penang by ASTON
3.5 star property
Travelers can enjoy a meal at Lemongrass restaurant before burning off calories at the gym or cooling down with a refreshing swim in the outdoor pool
Choose dates to view prices
Photo gallery for Hotel NEO+ Penang by ASTON
Hotel NEO+ Penang by ASTON is centrally located, featuring a restaurant, coffee shop, gym, and pool. Guests can visit the nearby Hin Bus Depot Art Centre. Free in-room WiFi and attentive staff ensure a comfortable stay, making it a great base for exploring Penang.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Parking included
- Free WiFi
- Air conditioning
- Gym
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Deluxe Room
Deluxe Room
8.88.8 out of 10
Excellent
6 reviews
(6 reviews)
Highlights
Air conditioning
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Electric kettle
Minibar
Coffee/tea maker
- City view
- 301 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Family Room
Family Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Electric kettle
Minibar
Coffee/tea maker
- City view
- 388 sq ft
- Sleeps 3
- 1 King Bed and 1 Twin Bed
View all photos for Superior Double
Superior Double
9.29.2 out of 10
Wonderful
7 reviews
(7 reviews)
Highlights
Air conditioning
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Electric kettle
Minibar
Coffee/tea maker
- City view
- 226 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Junior Suite
Junior Suite
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Electric kettle
Minibar
- City view
- 409 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Superior Twin
Superior Twin
9.29.2 out of 10
Wonderful
7 reviews
(7 reviews)
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
Electric kettle
Minibar
- City view
- 226 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
View all photos for Superior Double Room
Superior Double Room
- Sleeps 2
View all photos for Superior Twin Room
Superior Twin Room
- Sleeps 2
View all photos for Deluxe Room
Deluxe Room
- Sleeps 2
View all photos for Family Room
Family Room
- Sleeps 2
View all photos for Junior Suite
Junior Suite
- Sleeps 2
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About the area
Located in George Town, Hotel NEO+ Penang by ASTON is in the city center. Penang Hill is a notable landmark, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Hin Bus Depot Art Centre and KOMTAR are two other places to visit that come recommended. Visit our George Town travel guide
68 Jalan Gurdwara, George Town, Penang, 10300
What's nearby
KOMTAR2 min walk - 0.2 km- Hin Bus Depot Art Centre1 min walk - 0.0 km
- 1st Avenue Mall3 min walk - 0.3 km
- Chit Tiau Lor Ban San7 min walk - 0.6 km
- Georgetown UNESCO Historic Site12 min walk - 1.1 km
Getting around
- Penang Sentral26 min drive
- Penang Intl. Airport (PEN)24 min drive
Restaurants
- Drunken Gelato1 min walk
- Good Friends Never Bojio1 min walk
- Lé 楽1 min walk
- Nasi Kandar Hajah Mydin2 min walk
- Gama Hawker Stalls2 min walk
About this property
Hotel NEO+ Penang by ASTON
Hotel near KOMTAR
Located close to Hin Bus Depot Art Centre and Chit Tiau Lor Ban San, Hotel NEO+ Penang by ASTON provides a coffee shop/cafe, laundry facilities, and a bar. Be sure to enjoy a meal at Lemongrass, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Other perks include:
- An outdoor pool
- Free self parking
- Buffet breakfast (surcharge), a 24-hour front desk, and smoke-free premises
- A banquet hall, luggage storage, and 1 meeting room
- Guest reviews speak highly of the helpful staff
Room features
All 196 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
- Bathrooms with showers and free toiletries
- Flat-screen TVs with cable channels
- Electric kettles, daily housekeeping, and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
Food and drink
- Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 31.80 for adults and MYR 16 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
Restaurants on site
- Art and Soul Cafe
- Lemongrass
Things to do
- Gym
- Outdoor pool
Family friendly
- Laundry facilities
- Outdoor pool
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Housekeeping (daily)
Business services
- Meeting room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Wheelchair accessible (may have limitations)
More
- Banquet hall
- Smoking not allowed
Room amenities
Bedroom
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Towels provided
Entertainment
- Flat-screen TV with cable channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Limited room service
- Minibar
More
- Air conditioning
- Desk
- Iron/ironing board on request
- Phone
- Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 90.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately MYR 31.80 for adults and MYR 16 for children
- Rollaway bed fee: MYR 90.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
Property is also known as
Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town
Frequently asked questions
Does Hotel NEO+ Penang by ASTON have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Hotel NEO+ Penang by ASTON?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Hotel NEO+ Penang by ASTON on Mar 24, 2026 start from CA $72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel NEO+ Penang by ASTON pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel NEO+ Penang by ASTON?
Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Hotel NEO+ Penang by ASTON?
Check-out is at noon.
Where is Hotel NEO+ Penang by ASTON located?
Located in Downtown George Town, this hotel is steps from Hin Bus Depot Art Centre and KOMTAR. Chit Tiau Lor Ban San is 0.4 mi (0.6 km) away.
Have a question?
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Reviews
Hotel NEO+ Penang by ASTON Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.0
Location
8.0
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 260 out of 955 reviews
10 - Excellent
260
Rating 8 - Good. 464 out of 955 reviews
8 - Good
464
Rating 6 - Okay. 186 out of 955 reviews
6 - Okay
186
Rating 4 - Poor. 28 out of 955 reviews
4 - Poor
28
Rating 2 - Terrible. 17 out of 955 reviews
2 - Terrible
17
Reviews
10/10 Excellent
Ramzan
Dec 9, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and helpful staff, good breakfast
Ramzan
Stayed 1 night in Dec 2025
10/10 Excellent
Yacoob
Nov 5, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and lovely staff
Yacoob
Stayed 2 nights in Oct 2025
10/10 Excellent
Elaine
Nov 2, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast has variety and place is walking distance to weekend market at Hin Bus Depot. Near distance to malls and night markets by grab.
Elaine
Stayed 2 nights in Oct 2025
10/10 Excellent
Todd
Jun 3, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Well run hotel, helpful staff. Lots of great bars, restaurants, and grocery stores nearby.
Todd
Stayed 1 night in May 2025
10/10 Excellent
Ellen
Apr 3, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast, excellent housekeeping, friendly and polite staff.
Ellen
Stayed 7 nights in Mar 2025
6/10 Okay
Surin Raj
Oct 5, 2025
Disliked: Amenities, property conditions & facilities
Good location. Rooms are clean and huge but poorly lit. Very basic gym
Surin Raj
Stayed 3 nights in Oct 2025
10/10 Excellent
Craig
Apr 11, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, location is very
Craig
Stayed 1 night in Apr 2025
8/10 Good
Seng Hooi
May 19, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
The room facility was good, location good too
Seng Hooi
Stayed 1 night in May 2025
10/10 Excellent
rahman
Apr 30, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and clean
rahman
Stayed 1 night in Apr 2024
10/10 Excellent
David
Feb 25, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good location, comfortable and clean room, convience store in the lobby, and reasonable rate. I would stay here again.
David
Stayed 3 nights in Feb 2025
10/10 Excellent
Linda
Jan 14, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Very welcoming reception staff, comfortable, clean room.
Pool area nice, excellent location, quiet room.
Linda
Stayed 2 nights in Jan 2025
10/10 Excellent
Huck
Jun 23, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean hotel, nice rooftop pool, fantastic price and will definitely come back again.
Huck
Stayed 2 nights in Jun 2024
8/10 Good
lim
Mar 24, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location, surrounded by food restaurant, food market & shopping center.
Room facility good.
lim
Stayed 1 night in Mar 2025
10/10 Excellent
Michael
Dec 14, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and area
It's a good hotel. All what you need is reachable within 3-5 minutes
The pool was very great
Michael
Stayed 3 nights in Dec 2024
10/10 Excellent
Jeffrey
Jun 6, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambience and convenient to shopping and food places just marvelous
Jeffrey
Stayed 3 nights in Jun 2024
8/10 Good
ROZANI
Mar 4, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and walkable to nearby malls and restaurant.
ROZANI
Stayed 1 night in Mar 2024
8/10 Good
Verified traveller
Aug 29, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Friendly staffs
Verified traveller
Stayed 1 night in Aug 2024
10/10 Excellent
Kim kwan
Nov 16, 2024
Liked: Cleanliness, staff & service, amenities
nice rooftop pool, good location
Kim kwan
Stayed 1 night in Nov 2024
10/10 Excellent
kevin
Jan 12, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed, nice pool. Would stay again
kevin
Stayed 1 night in Jan 2024
8/10 Good
Angie
Mar 5, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful n friendly, hotel room is clean, clean drinking water, good breakfast. Location is quite convenient.
Angie
Stayed 3 nights in Feb 2024
8/10 Good
michael
Feb 25, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean. Good bed
michael
Stayed 1 night in Feb 2025
10/10 Excellent
Thirawan
Jan 6, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staffs, clean, very good macaroon with shops , restaurants and a secret bar on Jalan Magazine nearby
Thirawan
Stayed 2 nights in Jan 2024
10/10 Excellent
manoj
Aug 30, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well maintained property at good location
manoj
Stayed 3 nights in Aug 2023
10/10 Excellent
Kirsty
Jun 14, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here. My room was gorgeous, with lots of light and space. The shower was fantastic! The pool on the roof was lovely and breakfast excellent. The hotel is a 10 min walk from the bus station, which makes it easy to get around.
My only negative point was that there was very little tourist information available and staff were unaware of how to access tourist experiences. I'd suggest stocking materials from the local tourist information office.
Kirsty
Stayed 4 nights in May 2025