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Hotel Helvetia

3.0 star property
Travelers relax with a good book from the hotel's inviting library or savor expertly crafted cocktails at the welcoming bar - perfect after exploring Genoa

Choose dates to view prices

Hotel Helvetia in central Genoa offers practical comforts for travelers. Guests enjoy the well-maintained property, convenient dry cleaning, a pleasant bar, and a reading library. The multilingual staff provides helpful tour assistance for exploring the city.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry
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The price is CA $203
CA $236 total
includes taxes & fees
Jun 2 - Jun 3
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Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8.00 for adults and EUR 8.00 for children
  • Nearby parking fee: EUR 25 per day(492 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A17ZUVJT8X

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Helvetia pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel Helvetia?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Helvetia on Jun 14, 2026 start from CA $154, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Helvetia?

Check-in start time: 1:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Helvetia?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Helvetia located?

Located in Genoa Historical Centre, this hotel is within a 5-minute walk of University of Genoa and Royal Palace. Strada Nuova Museums and Spianata Castelletto are also within 10 minutes. Genoa Piazza Principe Station is 9 minutes by foot and Genoa Genova Brignole Station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 56 out of 257 reviews
Rating 8 - Good. 129 out of 257 reviews
Rating 6 - Okay. 57 out of 257 reviews
Rating 4 - Poor. 13 out of 257 reviews
Rating 2 - Terrible. 2 out of 257 reviews

Reviews

Verified

8/10 Good

Winston

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay, staff was very friendly when we checked in. The hotel has several excellent cafes close by, location was decent nice by day and close to all the amenities, and old town.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location for getting to the old port and the main tourist areas. Nedo who checked us in was very friendly and helpful. Breakfast had a limited variety and the same same selection each day but given it’s free, it was decent. Our room was clean and fairly standard. The one downside was a constant noise from another A/C unit which we could hear when ours was turned off.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Lazaro

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
DONWSIZE There was a large stain of black mould on the room. STUNISHING The gluten free breakfast buffete was excellent, but even most wonderfull the attention and service of the chef-woman, she was so great and lovely.
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wi-fi did not work. AC did not work. Breakfast was very limited. Very loud all day. Staff was very friendly. Location was good.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good short stay. Thank you
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situated in a very unsafe area. Hotel was awful and dirty.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice people. Nedo went beyond in service, he is mang't.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Pavlina

Liked: Staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Abby

Liked: Cleanliness, staff & service, property conditions & facilities

Ok for one night

Bare bones place to stay. Adequate for one night
Stayed 1 night in May 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, not too far from the train station and easy walk to old town sights. Large room, a little dated, air con issues for a while which was annoying, but they resolved it.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room size, plenty of space. Comfy bed and dark room. This room was above the Irish Pub so was definitely noisy but the windows did a good job of blocking most of the street noise. Staff were lovely and helpful, easy walk to the train station.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

sylvio f d s

Tudo ok
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioning doesn’t work properly and shower head falls on your head
Stayed 1 night in Aug 2024
Verified

8/10 Good

Michel

Liked: Cleanliness, property conditions & facilities
Chambre très petite et très sombre, salle de bain minuscule
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merci hôtel helvetia

L'hôtel est très bien placé pour découvrir cette surprenante et bouillonante ville. L'acceuil était agréable. Le personnel au petit déjeuner était charmant. Bref ,un rapport qualité/prix intéressant pour un court séjour reussi.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unser Aufenthalt in Genova

Personal sehr freundlich, Frühstück reichhaltig, Zimmer zweckmäßig und sauber. Hotel liegt zentral, also muss man nachts die einen oder anderen Geräusche ertragen können.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima colazione, non compresa nel prezzo della stanza. Personale gentilissimo. La stanza assegnata un pò piccolina.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Fritz

Liked: Cleanliness, property conditions & facilities, room comfort
War ein interessanter Aufenthalt das Hotel ok nettes Personal sehr disponibile
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

giuseppina

Liked: Staff & service
L’albergo è abbastanza carino situato davanti a una chiesa a pochi passi dall’acquario di Genova e a pochi passi dal centro. Logisticamente è molto bello. Le camere non sono di qualità eccelsa abbiamo trovato anche una sedia sfondata, ma i letti sono abbastanza comodi. Il personale è tutto molto molto gentile e disponibile. Purtroppo la struttura è a scale molto alte e ripide che si dipanano in tutte le direzioni, Sicuramente non è adatto a persone che non hanno la massima possibilità di deambulazione. L’ascensore è uno molto molto stretto e non era perfettamente funzionante. La colazione ottima. Nel complesso una buona esperienza
Stayed 1 night in Aug 2024
Verified

8/10 Good

Timo

Liked: Cleanliness, staff & service, property conditions & facilities
Mukava hotelli hyvällä paikalla. Erittäin ystävällinen henkilökunta.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

konumu, kahvaltısı ve temizliği iyi bir otel

konumu harika, tren istasyonundan 6-7 dakika düz bir yoldan yürüyerek varıyorsunuz. temizliği oldukça iyiydi. kahvaltısına şaşırdık çünkü yumurtadan kruvasanlara nutelladan, yoğurt ve meyvelere peynirlere, taze sıkılmış portakal suyuna kadar getiriyorlardı. resepsiyondakiler oldukça yardımseverdi. biz 3 gece kalıp trenle heryere rahatça seyahat ettik, fiyatı da oldukça uygundu.tekrar gitsem mutlaka kalırım.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentral gelegen. Wir haben für 1 Nacht gebucht, bevor wir auf die Kreuzfahrt weiter fahren.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Gianni

Liked: Staff & service
Unica pecca...abbiamo fatto colazione con la faccia rivolta al muro perche' lo spazio non era sufficiente per tutti i clienti dell'hotel continuando a scacciare le mosche dal cibo.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Christian

Liked: Cleanliness, staff & service
L'hôtel est situé dans une zone très bruyante. La chambre était vieillotte et sombre. Un parking privé (25 euros pour la nuit) est situé proche de l'hôtel. Le petit-déjeuner est très bien et le personnel très aimable. Il y a de très bons restaurants dans les petites rues avoisinantes.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service
Tutto perfetto
Stayed 1 night in Jul 2023