citizenM Geneva

4.0 star property
Geneva travelers find a stylish urban retreat at citizenM, where the central location puts Saint-Pierre Cathedral within easy reach and staff earn consistent praise

Choose dates to view prices

CitizenM Geneva is centrally located, featuring a restaurant, bar, and coworking spaces. Guests enjoy free in-room WiFi and lobby coffee/tea service. Its proximity to Saint-Pierre Cathedral makes exploring Geneva's landmarks easy.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Late check-out fee: CHF 24

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses some wind and solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is citizenM Geneva pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Geneva?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at citizenM Geneva on May 24, 2026 start from CA $250, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

CitizenM Geneva doesn't offer parking.

What time is check-in at citizenM Geneva?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Geneva?

Check-out is at 11:00 AM. Late check-out is available for CHF 24.

Where is citizenM Geneva located?

Located in Geneva City Centre, this hotel is within a 10-minute walk of Rue du Rhône, Saint-Pierre Cathedral, and Flower Clock. University of Geneva and Jet d'Eau Fountain are also within 1 mi (2 km). Molard Tram Stop is only a 2-minute walk and Bel-Air Tram Stop is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 712 out of 1001 reviews
Rating 8 - Good. 192 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean room modern room.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

frederic

Liked: Cleanliness, property conditions & facilities
Great room and friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities
Excellent Location in the middle of everything, Very trendy decor, great technology in the room, friendly staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nyisha

Liked: Cleanliness, amenities, property conditions & facilities
A great location and helpful staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Allie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, Polite and freindly staff. Rooms are small but modern and updated, perfect for a couple. Cant beat the location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Quentin Tate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location great service
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. They helped us retrieve things we left behind. Would stay here again when we return
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Genius

Liked: Cleanliness, staff & service, amenities
I had an excellent stay at citizenM Geneva. The location is unbeatable—right in the heart of the city, just steps from Lake Geneva, public transport, shops, and restaurants. It made exploring Geneva effortless.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were small but the property overall was well situated and so close to old town. We loved how walkable and safe the area was!
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Great location and staff great but small room with awkward layout
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kelan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel with wonderful staff! Everyone was helpful and happy to see you. The breakfast buffet was excellent!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is exceptional, right near the walking street with all the beautiful shops. The hotel is gorgeous, clean, and comfortable. The rooms are small, but completely adequate. If I return to Geneva, I will definitely stay here again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located near old town and main shopping district. Many restaurants nearby. Everything is within walking distance.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities
We had a good time staying at this hotel. We stayed with our two young kids. We loved the location, the staff, and the hot chocolate bar. Note: The walls in our bathroom are like glass so if someone gets up to use shower or toilet, the light shines into the whole room so prepare accordingly.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, amenities
What a great experience!!! Perfect location in Geneva near shops, restaurants and train station! The hotel is super cool and very hip.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Cool room. Check in was easy. GREAT location. Reminds me of a bigger room Moxy.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Daphne

Liked: Cleanliness, property conditions & facilities
Wonderful location, friendly and helpful staff. Will definitely visit again!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Clean room, lovely big bed. Loved the control of room by the iPad. Friendly and helpful staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Darja

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location and very accommodating friendly staff
Stayed 4 nights in May 2025
Verified

8/10 Good

Tala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well trained staff !
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Tiffany Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! Conveniently located for multiple events in Geneva, staff was very helpful and informative, and the room was great. Highly recommend!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable, great location, cool concept
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Namshik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay everything is walkable and very nice staff very clean hotel
Stayed 3 nights in Feb 2025