We didn't know there was a 7 PM deadline for check-in. Unfortunately, the day of our arrival there was a huge windstorm / thunderstorm which made it impossible to drive a car for a couple of hours. Once the storm subsided, the main road from our location to the hotel to be unpassable due to trees being uprooted. When we got to the hotel, the key had been left with the employees at the bistro, but they didn't tell us where the rooms were. After wandering around the property for awhile we finally figured it out. The rooms were fine but musty. We wouldn't stay there again.