Title: Gaya Island Resort - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gaya Island Resort Luxury resort on the beach, with outdoor pool ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/5000000/4990000/4981800/4981793/0468787f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4990000/4981800/4981793/54e29471.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Kinabalu Villa | View from room](https://images.trvl-media.com/lodging/5000000/4990000/4981800/4981793/d1fdbd9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/5000000/4990000/4981800/4981793/f698af17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Kinabalu Villa](https://images.trvl-media.com/lodging/5000000/4990000/4981800/4981793/9065d6c7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to the beachfront Gaya Island Resort, where relaxation meets adventure. Soak up the sun at the beach bar or by the outdoor pool, indulge in a rejuvenating Swedish massage at the spa, and enjoy yoga classes or a good book from the library. Take advantage of 24-hour gym access and dry cleaning services for ultimate convenience. 8.8 Excellent ## Popular amenities - Bar - Pool - Gym - Spa - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=4981793&PinnedHotelID=4981793&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=4981793&PinnedHotelID=4981793&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=4981793&PinnedHotelID=4981793&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=4981793&PinnedHotelID=4981793&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4981793&PinnedHotelID=4981793&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4981793&PinnedHotelID=4981793&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=4981793&PinnedHotelID=4981793&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=4981793&PinnedHotelID=4981793&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Bayu Villa | View from room](https://images.trvl-media.com/lodging/5000000/4990000/4981800/4981793/f76ff44d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bayu Villa ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds LED TV Ceiling fan Premium bedding Pillowtop bed - 505 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ![Kinabalu Villa](https://images.trvl-media.com/lodging/5000000/4990000/4981800/4981793/9065d6c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Kinabalu Villa 7.6 Good 5 reviews ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds LED TV Ceiling fan Premium bedding Pillowtop bed - 505 sq ft - Partial sea view - Sleeps 3 - 1 King Bed OR 2 Twin Beds ![Canopy Villa](https://images.trvl-media.com/lodging/5000000/4990000/4981800/4981793/fcd6e430.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Canopy Villa 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Free cribs/infant beds LED TV Ceiling fan Premium bedding Pillowtop bed - 506 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGaya-Island-Hotels-Gaya-Island-Resort.h4981793.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGaya-Island-Hotels-Gaya-Island-Resort.h4981793.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.01812%2C116.04716&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eVG4hZ3HFw9g_MhrviVklG_4PrM=) Malohom Bay, Pulau Gaya, Tunku Abdul Rahman Park, Gaya Island, Sabah, 88000 #### What's nearby - Sapi Island - 5 min walk - 0.4 km #### Getting around - Putatan Station - 24 min drive #### Restaurants - Suria Food Court - Sport Direct / USC - Upperstar Restaurant & Bar - McDonald's - Pound ## About this property ### Gaya Island Resort Luxury boutique resort Take advantage of a beach bar, a poolside bar, and a garden at Gaya Island Resort. This resort is a great place to bask in the sun with a beachfront location, beachfront dining, and snorkeling. Treat yourself to a deep-tissue massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and seafood. Yoga classes are offered at the 24-hour gym; the property also has a library, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool along with sun loungers and pool umbrellas - A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a front-desk safe - Smoke-free premises, tour/ticket assistance, and massage treatment rooms - Luggage storage, a banquet hall, and wedding services Room features All 121 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Other amenities include: - Pillowtop mattresses and free cribs/infant beds - Rainfall showers, deep soaking tubs, and bidets - LED TVs with satellite channels - Balconies, electric kettles, and ceiling fans ### Awards and affiliations The property is a member of the Small Luxury Hotels of the World. ## Similar properties ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/50000/48700/48661/bef5ad9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Rasa Ria, Kota Kinabalu Tuaran - On private beach - Pool - Breakfast included - All-inclusive 9.2 Wonderful 1,002 reviews CA $180 CA $197 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=48661&PinnedHotelID=48661&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, hot tub, body treatments, aromatherapy](https://images.trvl-media.com/lodging/3000000/2330000/2322400/2322305/0447002d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gayana Marine Resort Gaya Island - Pool - Hot tub - Spa - Kids pool 8.4 Very good 504 reviews CA $404 CA $440 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=2322305&PinnedHotelID=2322305&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/1000000/10000/2400/2388/e06a8a1d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Tanjung Aru, Kota Kinabalu Tanjung Aru - On private beach - Pool - Spa - Kids pool 9.2 Wonderful 1,001 reviews CA $270 CA $323 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=2388&PinnedHotelID=2388&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, free beach cabanas, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/3000000/2940000/2940000/2939927/f9849c4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bunga Raya Island Resort & Spa Gaya Island - On private beach - Pool - Spa - Free WiFi 8.6 Excellent 181 reviews CA $389 CA $439 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=2939927&PinnedHotelID=2939927&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/2000000/1330000/1322100/1322074/cbf302ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Meridien Kota Kinabalu Downtown Kota Kinabalu - Pool - Spa - Free WiFi - Restaurant 8.8 Excellent 1,002 reviews CA $129 CA $143 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=1322074&PinnedHotelID=1322074&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/11400/11306/7d01c352.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Kinabalu Downtown Kota Kinabalu - Pool - Kids pool - Free WiFi - Restaurant 8.4 Very good 1,000 reviews CA $107 CA $119 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=11306&PinnedHotelID=11306&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/530000/523800/523743/a886f034.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Magellan Sutera Resort Downtown Kota Kinabalu - On private beach - Pool - Hot tub - Spa 8.4 Very good 1,003 reviews CA $164 CA $182 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=523743&PinnedHotelID=523743&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 8 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/10000000/9850000/9849200/9849125/2c81e3b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kota Kinabalu Marriott Hotel Downtown Kota Kinabalu - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 598 reviews CA $142 CA $157 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=9849125&PinnedHotelID=9849125&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/16000000/15200000/15193700/15193612/265d6da3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Kota Kinabalu Downtown Kota Kinabalu - Pool - Restaurant - Air conditioning - Gym 9.2 Wonderful 974 reviews CA $110 CA $122 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=15193612&PinnedHotelID=15193612&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/75000000/74260000/74255300/74255293/fa416aba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Aru by Ayuhouz Tanjung Aru - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 30 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=74255293&PinnedHotelID=74255293&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM on request ### Food and drink - 4 restaurants - A bar/lounge - A beach bar - A poolside bar ### Restaurants on site - Feast Village - Fishermans Cove - Omakase - Pool Bar and Lounge - Tavajun Bay ### Things to do - 24-hour gym - Full-service spa - Library - Outdoor pool - Snorkeling - Yoga classes ### Family friendly - Babysitting (surcharge) - In-room crib - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Garden - On the beach - Pool loungers - Pool umbrellas ### Full-service spa - Couples treatment rooms - Deep-tissue massages - Hot stone massages - Spa open daily - Spa treatment rooms - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - 2 floors - Banquet hall - Built in 2012 - Smoking not allowed ## Room amenities ### Bedroom - Free crib - Pillowtop mattress - Premium bedding ### Bathroom - Bathrobes - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - LED TV with satellite channels ### Food and drink - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The check-in location differs from the property location; go to: \[Gaya Lounge, Jesselton Point Jetty\] Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation Speedboat transfers (surcharge) are required between Jesselton Point Ferry Terminal and Gaya Island Resort. Departure times are as follows: Jesselton Point Ferry Terminal to Gaya Island Resort: 10 AM, noon, 2 PM, 4 PM, 6 PM and 9 PM. Gaya Island Resort to Jesselton Point Ferry Terminal: 7 AM, 9 AM, 11 AM, 1 PM, 3 PM, 5 PM, and 6:30 PM. Guests who miss the last transfer of the day must board a private charter boat (surcharge). Rates for private charters are MYR 500 from 7 AM to 9 PM, and MYR 700 from 9 PM to 7 AM. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Destination fee: MYR 35 per person, per night. This fee does not apply to children under 1 year of age. - Boat transfer per adult: MYR 172.80 (roundtrip) - Boat transfer per child: MYR 86.40 (roundtrip), from 2 to 11 years old We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MYR 140 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms ### Property is also known as Gaya Island Resort Resort Gaya Island Gaya Island Resort Malaysia/Pulau Gaya Gaya MalaysiaPulau Gaya ## Frequently asked questions ### Does Gaya Island Resort have a pool? > Yes, this property has an outdoor pool. ### Is Gaya Island Resort pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > This resort doesn't offer parking. ### What time is check-in at Gaya Island Resort? > Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours. ### What time is check-out at Gaya Island Resort? > Check-out is at 11:00 AM. ### Does Gaya Island Resort provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 7:30 AM–9:30 PM on request. A fee of MYR 140 per vehicle applies. ### Where is Gaya Island Resort located? > Nestled on the beach, this Gaya Island resort is within 1 mi (2 km) of Sapi Island and Tunku Abdul Rahman Park. Pantai Pulau Mamutik is 5.5 mi (8.8 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Gaya Island Resort Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 246 8 - Good 150 6 - Okay 36 4 - Poor 10 2 - Terrible 6 ### 9.0/10 Cleanliness ### 9.2/10 Staff & service ### 8.8/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 8/10 Good #### Hiroshi Aug 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities THE Resort. ##### Hiroshi Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Verified traveller Aug 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful location and views. Staff were always friendly, helpful and polite. Fantastic range of activities. ##### Verified traveller Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Thomas Apr 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were a group of nature lovers who were using this as a three night stay to get used to the temperature and time change upon arrival in Borneo. Loved the grounds and snorkeling right from the beach. Fantastic nature center staffed by several biologists. The food options were a bit pricey but we were expecting that. The grounds were very birdy and we found two Borean Pit Vipers. The mangrove tour was fantastic. Room is very good quality for the price. ##### Thomas Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Gitanjali Dec 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Situated in one of the largest underwater national parks. Spectacular natural beauty with sea, sand and jungle. Hundreds of species of marine and island life. Underwater and above ground Activities beautifully curated by YTL staff to blend conservation and fun. ##### Gitanjali Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### hywel Dec 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff, the staff, the staff. Such genuine helpful staff quick to resolve any problems. Genuine smiles. The East Malaysians are the best hosts. ##### hywel Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Siu Chui Feb 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The property has a beautiful setting with the sea and a primary forest as its backdrop. The hotel excursions are excellent with an added inspiration on marine and forest conservation. Coral garden snorkelling and forest trekking are highly recommended. The staff are all genuinely kind and attentive. A very good resort. ##### Siu Chui Stayed 4 nights in Feb 2024 ### 8/10 Good #### Samantha, Li Cheng Oct 29, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Villa was nice and spacious. Service was excellent. Food needs to improve ##### Samantha, Li Cheng Stayed 4 nights in Oct 2022 ### 8/10 Good #### Lesley Apr 10, 2024 Liked: Cleanliness, property conditions & facilities Had a lovely stay, would like to have seen more food options and later bar food service. Activities team were great, reception and waiting staff were not very friendly, expected a higher level of service. ##### Lesley Stayed 4 nights in Apr 2024 ### 6/10 Okay #### Amanda Oct 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property itself and rooms were nice, but the resort was way too expensive for what was provided. we did not feel like we got value doe the money. The meals were excessively expensive for what they were, and left us with traveler's diarrhea unfortunately. Very basic tours were extra charges too, as were the transfers in and out from kota Kinabalu. We also stayed way too long. I think max 3 nights would be recommended so you don't get bored. ##### Amanda Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Eiji Dec 1, 2023 Liked: Amenities It is totally amazing!! The staff are really polite and professional!! But the mosquito are really many. So you should bring medicine lol. If you can go there, you should enjoy their facilities. Especially snorkeling!! The beach in front of pool are really great!! There are clear water and many beautiful fishes. You don’t need to go anywhere, just go to beach with your snorkeling gears!! So I appreciate for your hospitality and great services. ##### Eiji Stayed 3 nights in Nov 2023 ### 8/10 Good #### Verified traveller Aug 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful location, well organised, excellent food, friendly staff, amazing rooms. Many hidden taxes ... and service charge added even for buffet meal (which was self service ... although did finally remove when challenged). The private beach had a huge rubbish dump just behind the sandy beach. Very disappointing to see on a luxury trip. Great to see the conservation work with rescued turtles and coral. Strange to see complimentary ice lollies being handed out by pool, but only if you agreed to a young waiter taking a photo on his mobile phone ... bizarre. ##### Verified traveller Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Matthew Jul 16, 2023 Liked: Property conditions & facilities Disliked: Staff & service Starting with the positives, Gaya Island Resort is in a wonderful setting. The accommodation is spacious with nice outlooks, though depending where you are you could have quite an uphill hike to your rooms. We had the buffet meals in the dining room and the standard of what was offered was very high. The staff were very friendly and accommodating. The service however of the management and reservations team leading up to our visit was appalling. Despite having paid in full we were sent automated messages threatening to cancel our booking and keep any monies already paid. When we replied explaining payment had been made and asking for clarification we simply received the same message again. None of these messages came with a name or contact details. Several attempts to ring the reservations line all concluded the same way i.e. being told all the lines were busy and the phone call was dropped. Expedia's initial attempts to contact the resort also failed but we assume they eventually worked, as we received an email from the resort informing us we should ignore the previous messages. No hint of an apology was offered. On top of this, on two of the days we stayed there was, for different periods of time, no water and no electricity. Regarding the water, on one occasion this lasted for over 9 hours. Finally the cleanliness of the resort in some areas was disappointing. In particular the gym floor was covered in sand and even hairs - very unpleasant. ##### Matthew Stayed 5 nights in Jul 2023 ### 8/10 Good #### Kaori Aug 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities キナバルヴィラに４泊しました。おだやかな海が一望できる清潔かつ快適な部屋に滞在し、自然豊かなリゾートを満喫しました。 一緒に行く予定だった娘が直前で体調を崩してしまったため一人旅になりましたが、ひとりでも充分楽しめます。 コタキナバルのジェッセルトンポイント（船着場）にあるオフィスでも、チェックインに始まりチェックアウト後の空港へのタクシーの手配などさまざまなサポートをしていただき、有り難かったです。 フレンドリーでホスピタリティにあふれたスタッフの方がほとんどでしたが、目をそらして挨拶をしてくださらない方（ごく一部です）がいて残念でした。 とはいえ、とてもすてきな体験でした。次回はぜひ娘と一緒に来たいです。 ![](https://a.travel-assets.com/ugc/hotel-reviews/31e29a6d-7e41-4201-b1a6-939b53c1d04f-1756555105087.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/022a6f16-359a-4c69-8863-e8d51b90be01-1756555103247.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kaori Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Mingye Jan 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 食事のバリエーションはイマイチ、1泊は短くて感じるが、2泊だと長い感じする。プライベートビーチではビーチは綺麗だけど、すぐ横にプラスチックゴミがたくさんあって、こどもも環境を心配してる ##### Mingye Stayed 2 nights in Dec 2024 ### 8/10 Good #### Verified traveller Jan 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Godt resort med lidt mangler Lokation og mad super god. Der er ikke så meget at lave udover sol, vand og afslapning. 3 nætter er passende. Vi manglede vandforsyning i en dag. ![](https://a.travel-assets.com/ugc/hotel-reviews/19D00FC5172B2D611C929C1275480C5D2D1B4F371735903317100.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Dec 2024 ### 8/10 Good #### Mario Sep 8, 2024 Liked: Cleanliness Schöne Hotelanlage. Gute Zimmer. Service ok. Preis-Leistung zu hoch. ##### Mario Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Verified traveller Oct 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BisyoAd92 自然環境との調和がすばらしい。部屋の清掃も素晴らしい。 ![キナバル山と日の出](https://a.travel-assets.com/ugc/hotel-reviews/BD34FE6252DB405C95B33CD7F250B7B802D7A2AD1698651527753.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![レストランの屋根で朝食のパンケーキをねらう天狗ざる](https://a.travel-assets.com/ugc/hotel-reviews/80D23F81EB9254C82A11E6D42A6F72517B2FA5FE1698651544005.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### YEONGJIN Mar 4, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 최고에요 요트값비싼거 뺴곤 완전최고. 처음부터 잘알려줘야지 끝날때 보증금 싹날림 ㅠ ##### YEONGJIN Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 7, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 非常棒的度假村，潔白的沙灘，透明乾淨的海水，讓人真的非常放鬆。渡假村的工作非常有禮貌，餐點價格雖然有點高，但還算不錯。讓人還會想再去的渡假村。 ##### Verified traveller Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### chun chou Feb 3, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 좋았어요 :) 두번 방문 했었는데 이번에는 한국사람도 중국사람도 정말 많아졌더라구요! 참고하세요~ ##### chun chou Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller Feb 1, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 這是一家非常棒的渡假村，風景很漂亮，工作人員很和善，讓人非常放鬆，非常推薦。 ##### Verified traveller Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Yen Ying Jan 28, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful Gaya Island Retreat My family and I stayed at GIR for 2 nights and had a great time. The rooms were enormous (complete with separate areas for walk in robes, bathtub, shower, toilet). Room amenities were excellent, with bug spray and ointment for insect bites. Our rooms had fantastic views across the sea to Mt Kinabalu, beautiful to watch the sunrise every morning. The staff were all very friendly and attentive to our needs. We will absolutely be back again. Thank your GIR for a great time! ##### Yen Ying Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller Jan 19, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### コストパフォーマンスに優れたリゾート とてもコストパフォーマンスに優れたリゾートです。島なので、リゾート気分を味わえます。スタッフも笑顔で挨拶してくれ、不快なことはなにもありませんでした。欠点はお湯があまりでないことぐらいです。滞在中は日本人はだれもいなくて、中国人と韓国人が多かったです ##### Verified traveller Stayed 2 nights in Jan 2020 ### 4/10 Poor #### Verified traveller Jan 9, 2020 Liked: Cleanliness, amenities, property conditions & facilities Each room has a bath tub but there were less hot water in the evening. Even after water filled, many aunts was floating. ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller Jan 8, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities suggest book activity or dinner reservation early, before arrive as not many slots ##### Verified traveller Stayed 3 nights in Jan 2020 ## Expedia's Latest Trends ### Hotels > [Riveredge Resort](https://www.expedia.ca/Alexandria-Bay-Hotels-Riveredge-Resort.h15768687.Hotel-Information) > > [Hotels with Waterslides in Washington](https://www.expedia.ca/Destinations-In-Washington-Hotels-With-Waterslides.0-0-d249-tHotelswithWaterslides.Hotel-Filter-Destinations) > > [Bamburi Beach Hotel - All Inclusive](https://www.expedia.ca/Mombasa-Hotels-Bamburi-Beach-Hotel-All-Inclusive.h5957079.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Beach Hotel in South Goa](https://www.expedia.ca/Destinations-In-South-Goa-Beach-Hotel.0-0-d6138900-tBeachHotel.Hotel-Filter-Destinations) > > [Hotels near Sheridan College](https://www.expedia.ca/Sheridan-College-Hotels.0-l6159692-0.Travel-Guide-Filter-Hotels) > > [Ramada by Wyndham Los Angeles/Koreatown West](https://www.expedia.ca/Los-Angeles-Hotels-Ramada-By-Wyndham-Los-AngelesKoreatown-West.h25793.Hotel-Information) > > [Hotels in Port Saint Lucie](https://www.expedia.ca/Port-Saint-Lucie-Hotels.d10543.Travel-Guide-Hotels) > > [Hyatt Place LAX El Segundo](https://www.expedia.ca/Los-Angeles-Hotels-Hyatt-Place-LAX-El-Segundo.h5372480.Hotel-Information) > > [Four Points by Sheraton Toronto Airport](https://www.expedia.ca/Toronto-Hotels-Four-Points-By-Sheraton-Toronto-Airport.h14440.Hotel-Information) > > [Hotels in Rexburg](https://www.expedia.ca/Rexburg-Hotels.d6054047.Travel-Guide-Hotels) > > [Hilton Toronto/Markham Suites Conference Centre & Spa](https://www.expedia.ca/Toronto-Hotels-Hilton-TorontoMarkham-Suites-Conference-Centre-Spa.h6319.Hotel-Information) > > [Sheraton Carlsbad Resort & Spa](https://www.expedia.ca/Carlsbad-Hotels-Sheraton-Carlsbad-Resort-Spa.h1795470.Hotel-Information) > > [Krystal Cancun](https://www.expedia.ca/Cancun-Hotels-Krystal-Cancun.h23809.Hotel-Information) > > [Hotels in Halifax](https://www.expedia.ca/Halifax-Hotels.d602873.Travel-Guide-Hotels) > > [Hotel Riu Palace Las Americas - Adults Only- All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Las-Americas-All-Inclusive-Adults-Only.h1087294.Hotel-Information) ### Flights > [Flights from Las Vegas (LAS) to Seattle (SEA)](https://www.expedia.ca/lp/flights/las/sea/las-vegas-to-seattle) > > [Flights from British Columbia (YAZ) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yaz/yyz/tofino-to-toronto) > > [flights from goose bay airport](https://www.expedia.ca/lp/airports/yyr/flights-from-goose-bay-airport) > > [Flights from Comox (YQQ) to Puerto Vallarta (PVR)](https://www.expedia.ca/lp/flights/yqq/pvr/comox-to-puerto-vallarta) > > [Flights from Edmonton (YEG) to Phoenix (PHX)](https://www.expedia.ca/lp/flights/yeg/phx/edmonton-to-phoenix) > > [Flights from Toronto (YYZ) to Warsaw (WAW)](https://www.expedia.ca/lp/flights/yyz/waw/toronto-to-warsaw) > > [Flights from Toronto (YYZ) to Davao (DVO)](https://www.expedia.ca/lp/flights/yyz/dvo/toronto-to-davao) ### Cars > [Minivan Car Rentals in Kitchener](https://www.expedia.ca/Minivan-Car-Rentals-In-Kitchener.d10579-tMinivan.Car-Rental-Guide-Class) ### Packages > [Hanover Vacations](https://www.expedia.ca/Hanover.d181879.Destination-Travel-Guides) ### Vacation Rentals > [Niagara Falls Vacation Rentals](https://www.expedia.ca/Niagara-Falls-Vacation-Rentals.d6023515.Travel-Guide-VacationRentals) ### General > [Visit The Blue Mountains](https://www.expedia.ca/The-Blue-Mountains.dx6129678) > > [Visit Rio de Janeiro](https://www.expedia.ca/Rio-De-Janeiro.dx178301)