[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire chalet # Serenity Heights - AWESOME VIEWS, Hot Tub, $685 FREE tickets each paid day! Chalet with a water park, near Ober Gatlinburg Ski Resort and Amusement Park ![Exterior](https://images.trvl-media.com/lodging/23000000/22540000/22538300/22538220/bcde807c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/23000000/22540000/22538300/22538220/ddd65f8b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pool](https://images.trvl-media.com/lodging/23000000/22540000/22538300/22538220/a49f076b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining](https://images.trvl-media.com/lodging/23000000/22540000/22538300/22538220/293ad945.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Microwave, dishwasher, coffee/tea maker](https://images.trvl-media.com/lodging/23000000/22540000/22538300/22538220/3f09e5e4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Tucked away in the Great Smoky Mountains, Serenity Heights is a charming 2-bedroom pet-friendly Chalet offering WIFI and Pool access. This beautifully decorated home away from home features a fully equipped kitchen, Living area with a large stone wood burning fireplace, and Queen bedroom with TV. Enjoy beautiful mountain views on the main level deck or soak in the relaxing Hot tub. 8.8 Excellent ### Entire chalet 2 bedrooms2 bathroomsSleeps 81548 sq ft ## Popular amenities - - Pet-friendly - Pool - Dryer - Washer - Air conditioning ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Serenity Heights - AWESOME VIEWS, Hot Tub, $685 FREE tickets each paid day! "Serenity Heights" is a charming 2 bedrooms, pet-friendly Chalet tucked away in the Great Smoky Mountains. Offering all of the amenities of home including WIFI and Pool access. This beautifully decorated home away from home is convenient and close to the National Park and Ober Gatlinburg. Located in Chalet Village off of Ski Mountain you would be approximately 5 minutes from Gatlinburg and 15 minutes from Pigeon Forge. There are paved, curvy mountain roads that are steep at times with switchbacks. 4 Wheel drive would be recommended for inclement weather, and this cottage would not be considered motorcycle or trailer friendly. Available parking for 2 vehicles. This 2 Bedroom, 2 bath unit that sleeps 6 is 2 levels. On the main level, you will find a fully equipped kitchen, with dining for 6, a Living area with a large stone wood burning fireplace, a TV, Queen Sofa sleeper, and chairs. There is a Queen bedroom with a TV and a full bath with a shower/tub combo. The main level deck offers a patio set and the relaxing Hot tub, as well as beautiful mountain views any time of the year. In the upper-level loft area, you will find a private King bedroom with a TV. Outside of the bedroom you will find a Jacuzzi tub with a view of the mountains. There is also a full bath with a shower/tub combo, and private deck access. If you are looking for a charming 2 Bedroom cabin with all of the amenities of home and beautiful mountain views, look no further, "Serenity Heights" is the perfect chalet for you! As a guest, you'll also enjoy access to the Chalet Village clubhouse amenities—making it even harder to leave the mountain. Pools and game areas are available from Memorial Day through Labor Day, while pickleball and tennis courts are open year-round, weather permitting. \*\*\*There is a $75 + Tax Nonrefundable pet fee for each pet. Max 40 Pounds and must be crated if left alone on property \*\*\* Don’t miss out --- Call us today to book this beautiful retreat. ## Property amenities ### Pool/Spa - Communal pool - Hot tub ### Internet - Available in the accommodation: Free WiFi ### Kitchen - Coffee/tea maker - Dishwasher - Microwave ### Bedrooms - 2 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 2 bathrooms ### Living spaces - Fireplace ### Entertainment - Cable/satellite channels - DVD player ### Outdoor areas - Barbecue grill - Patio ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - Pet friendly ### Suitability/Accessibility - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Location highlights - In the mountains - Near an outlet shopping mall ### Things to do - Water park - Hiking/biking trails nearby - Horseback riding nearby - Rafting nearby - Theme park nearby - Water tubing nearby - Wildlife walks nearby - Winery tours nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - Unit size: 1,548 square feet ## Similar properties ![Outdoor spa tub](https://images.trvl-media.com/lodging/73000000/72960000/72956600/72956590/14671ade.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pool! 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Chalet Village - Hot tub - Kitchen - Washer - Dryer 9.4 Exceptional 55 reviews CA $218 CA $596 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=89752974&PinnedHotelID=89752974&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before 10:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Pets Pets allowed Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### Property is also known as Awesome Views Free Area Attraction Tickets Take Advantage of the Great Pricing While it Lasts!!! Awesome Views Hot Tub free Area Attraction Tickets!!! 280 ## About the area Located in Chalet Village, a neighborhood in Gatlinburg, this chalet is near theme parks and in the mountains. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's activities can be experienced at Ober Gatlinburg Ski Resort and Amusement Park and SkyPark. Ripley's Aquarium of the Smokies and Gatlinburg Space Needle are not to be missed. Discover the area's water adventures with water tubing and rafting nearby, or enjoy the great outdoors with horse riding and hiking/biking trails. [Visit our Gatlinburg travel guide](https://www.expedia.ca/Gatlinburg.dx7474) [View more Chalets in Gatlinburg](https://www.expedia.ca/Gatlinburg-Chalets.d7474-aaChalets.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6¢er=35.703285,-83.54686&zoom=13&channel=expedia-HotelInformation&maptype=roadmap&scale=1&path=color:0xFFFFF|weight:2|fillcolor:0x005AEB7F|enc:sd%7DxEzv%7C%7CN%3FS%3FQ%40S%3FS%40Q%3FS%40Q%40S%40SBQ%40QBSBQBS%40SBQDQBQDQBQDQDSDQDODQFQDOFQDQFOFOFQHMFQFMHOHOFOHOHMHMHOJMHMJKHMJMJKJMJKHKLKJKJKLIJKLKJGLKLGLKLGJGLINGLGLGLGNELELENGLENCLENCLCNENALENANCN%3FNCLAN%3FNAN%3FN%3FNAN%40L%3FN%3FN%40N%3FL%40NBN%40N%40N%40LDN%40NDLBNBNDLBLDNFLDNDLDLFLFNFLFLHJFLFLJLFLJJHLHJJLHJJJJLJHJJJLLHJJLHLJJHLJNHLHLHLHNFNHNHNFLFPHNFNFNFNDPFPFNDPDPDPDNDRDPBPDPBPDPBPBR%40RBPBR%40PBR%40P%40R%40P%3FR%40P%40R%3FR%3FP%3FR%3FR%3FP%3FRARAP%3FRAPARAPCRAPCRCPARCPCREPCPEPCPEPEPEPEPEPEPGNGPENGPGNGNINGPGLININGNINIJINILKNIJKLILKLIJMLKJIJMJKJKJMHKJMHKHMHMHMHMHKFMFMHOFMFMDMDOFMDODMDMDODOBMBODO%40MBOBO%40O%40OBM%40O%3FO%40O%3FM%3FO%40OAO%3FO%3FOAO%3FMAOCOAOAOCMCOAOEMCOCMEOEMEOEMEMGOEMEMGMGOIMGKGMIMIMIMIKGMKKKMIKKKKMKIKKKKMKKKMIMKMIKKMIOIOIKIOGOIOIOGMGQIMGQGOGQEOGQEOGQEQEOESEQEQCQEQCQEQCSAQCSCQCSAQCQASASAQ%3FSAQ%3FSAS%3FQ%3FS&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LzI3iZyQP6utzvoBLqUUZW_L8x4=) Gatlinburg, TN ### What's nearby - Ober Gatlinburg Ski Resort and Amusement Park - 15 min walk - 1.3 km - Gatlinburg Convention Center - 5 min drive - 3.7 km - SkyPark - 6 min drive - 4.0 km - Ripley's Aquarium of the Smokies - 7 min drive - 4.7 km - Great Smoky Mountains National Park Headquarters - 7 min drive - 5.4 km ### Getting around - McGhee Tyson Airport (TYS) - 78 min drive ### Restaurants - ‪Ole Smoky Distillery - ‬9 min drive - ‪Sugarlands Distilling Co. - ‬9 min drive - ‪Mellow Mushroom - ‬8 min drive - ‪Crockett's Breakfast Camp - ‬8 min drive - ‪Log Cabin Pancake House - ‬9 min drive ## Frequently asked questions ### Does Serenity Heights - AWESOME VIEWS, Hot Tub, $685 FREE tickets each paid day! have a pool? > Yes, this property has a pool. ### Is Serenity Heights - AWESOME VIEWS, Hot Tub, $685 FREE tickets each paid day! pet-friendly? > Yes, pets are allowed at this property. ### What time is check-in at Serenity Heights - AWESOME VIEWS, Hot Tub, $685 FREE tickets each paid day!? > Check-in begins at 4:00 PM. ### What time is check-out at Serenity Heights - AWESOME VIEWS, Hot Tub, $685 FREE tickets each paid day!? > Check-out is at 10:00 AM. ### Where is Serenity Heights - AWESOME VIEWS, Hot Tub, $685 FREE tickets each paid day! located? > Located in Chalet Village, this chalet is 2.2 mi (3.5 km) from Ober Gatlinburg Ski Resort and Amusement Park and 2.8 mi (4.4 km) from Great Smoky Mountains National Park. Traffic Light #10 and Ober Gatlinburg Aerial Tramway are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Serenity Heights - AWESOME VIEWS, Hot Tub, $685 FREE tickets each paid day! Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.2 Location 10 - Excellent 32 8 - Good 12 6 - Okay 7 4 - Poor 1 2 - Terrible 1 ### 10/10 Excellent #### Kelsey H. Mar 14, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful property! We loved our weekend at the cabin. The view is stunning and we spent much of our time enjoying if from the hot tub. The location was perfect for hiking in the smokies. We are very pleased with our stay and would recommend it to anyone! ##### Kelsey H. Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Brad T. Apr 11, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Relaxing family cabin We planned a last minute trip and found this cabin. It was perfect for our family of four. Nice views and very comfy. ##### Brad T. Stayed 5 nights in Mar 2023 ### 10/10 Excellent #### Verified traveller Jun 29, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect Tennessee cabin The cabin was adorable and very clean. Perfect location for the places we planned to visit....Gatlinburg and Dollywood in Pigeon Forge. It was amazing to do busy touristy things during the day and then spend some relaxing time in the hot tub. We'll definitely be back! ##### Verified traveller Stayed 2 nights in Jun 2024 ### 8/10 Good #### Susan S. Nov 12, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Quick Getaway Last minute decision to visit Gatlinburg. Cabin was as described - a bit older than expected. View and hot tub was great. Got daily visits from a family of bears! ##### Susan S. Stayed 3 nights in Nov 2024 ### 6/10 Okay #### Jamie G. Mar 17, 2023 Liked: Check-in, communication, listing accuracy #### Nice and quiet It was a nice stay but the roads leading there were very scary. There was dog hair everywhere but other than that it was nice. ##### Jamie G. Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Theresa D. Sep 26, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Pleasing Stay This is a nice, clean cabin with a pretty view of the valley below and mountains in the background. Perfect little outdoor deck on both floors, to sit and have my morning coffee. The winding narrow roads were an experience I didn't plan for, but after a couple trips to town & back I had it under control. Over all it was spacious and comfortable for 3 adults. ##### Theresa D. Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Billie D., Barnesville Ga Jul 19, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great for my family vacation We enjoyed our stay here, be warned you will see black bears! We could not believe how close they were to us while taking our dogs on a walk. Everything was just as it was described! ##### Billie D. Stayed 3 nights in Jul 2022 ### 6/10 Okay #### Pilates Fit S. Apr 6, 2024 Liked: Communication, location, listing accuracy Disliked: Cleanliness #### Beautiful property close to town The house was great. Check-in was difficult because we were given the wrong door code so we had to get in touch with the after hours call center and wait for help. The place was not cleaned prior to our arrival. The downstairs bedding smelled like urine, food crumbs on upstairs furniture, ceiling fans coated in dust, kitchen utensils and cookware covered in food and grease, and the floors were filthy. ##### Pilates Fit S. Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Toshiba M., Lewisburg Nov 7, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Weekend get away The cabin was really clean and it was very easy for us to find. Myself, my husband and our emotional support pet love how comfortable the cabin was. We enjoyed see all the different colored leaves that was falling from the trees. We did have a bear out side the cabin Saturday morning. The only thing I would suggest is there was no broom to sweep the leaves that got tracked in, so we had to pick them all up by hand. Also a Swiffer to mop, I had bought my own Clorox wipes to clean. ##### Toshiba M. Stayed 2 nights in Nov 2022 ### 6/10 Okay #### Paula J. Jun 20, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Okay Just okay. Television in one of the bedrooms did not work Only two trash bags; we purposely cooked two meals a day to save money so we could spend it in town. Hot tubs need rails; almost impossible to get out of. Might seem trivial, but those things were important to me. ##### Paula J. Stayed 4 nights in Jun 2023 ### 8/10 Good #### Melisa F., Port Clinton, OH USA Jul 25, 2022 Liked: Check-in, communication, location, listing accuracy #### Stay at Chalet Village We had a great stay! A bear got into our vehicle because we didn’t know to lock it lol. The only problems we had were that the floor wasn’t clean in living room and downstairs bathroom and that the deck with the hot tub seemed dry rotted. The rails were a bit loose as well. Other than that everything was great! Thank you! ##### Melisa F. Stayed 4 nights in Jul 2022 ### 4/10 Poor #### Alysa O. Jul 5, 2022 Liked: Check-in, location Disliked: Cleanliness, communication, listing accuracy #### DO NOT book this listing. Believe the negative reviews and do not book this listing. Upon our arrival, there was urine in the downstairs toilet, the fan in the downstairs bedroom was dangling from the ceiling, several railings were loose in the balcony, and many of the kitchen utensils were broken. The list of attractions for which you will receive free admission is inaccurate and misleading. The property management staff was rude and unwilling to help solve issues with the stay. We were incredibly disappointed in both the property and with Bear Camp Cabins staff. I will say it again: Do not book this property or any property with Bear Camp Cabins. You will be disappointed. ##### Alysa O. Stayed 4 nights in Jun 2022 ### 10/10 Excellent #### Craig W. Jul 1, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect mountain getaway We truly enjoyed your mountain getaway. The view was perfect, the nights enjoying the hot tub and the coming up to the fire we’re just the experience we needed. ##### Craig W. Stayed 5 nights in Mar 2022 ### 8/10 Good #### Matt G. Jun 23, 2022 Liked: Cleanliness, check-in, communication, listing accuracy #### Cozy and secluded We were very comfortable. A/C worked great. Hot tub is awesome! Several bears in the area. Bears were fun to watch. A alittle further from Gatlinburg and park than I thought. Overall we enjoyed our stay! ##### Matt G. Stayed 5 nights in Jun 2022 ### 10/10 Excellent #### Donna W. Jun 13, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excellent family vacation location Great location. Excellent views. Pet friendly. Close enough to Gatlinburg and Pigeon Forge for recreational activities, restaurants, shows; as well as grocery stores for essentials. Plenty of bear activity for added excitement. ##### Donna W. Stayed 7 nights in Jun 2022 ### 10/10 Excellent #### Chelsea C. Jun 1, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful location Our trip was beautiful, many bears experienced near the property we loved our time! ##### Chelsea C. Stayed 4 nights in May 2022 ### 10/10 Excellent #### James P. Apr 9, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Definitely felt like I was in the mountains! Nice! Fun times, clean place, great view, good location, quiet, bedding and beds were a+, drive was mountainess so be careful during inclement weather. Only complaint was one towell and washcloth for kitchen, low number of towells and no oven mitts (which we bought and left). We really enjoyed the place!!!!! ##### James P. Stayed 6 nights in Mar 2022 ### 10/10 Excellent #### Meaghan H. Jan 8, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excellent Chalet vacation for the holidays! Beautiful cabin! Phenomenal location close to Ober Gatlinburg and Downtown gatlinburg! Plenty of towels. Too cold for amenities. Cons: the drive up and down the mountain is definitely NOT for the faint of heart. We got stuck when we arrived at the street where the cabin was. I called the management for help- they did not help AT ALL! We called a different chalet for info and they helped us find our cabin. It’s not easy to find. Please work on your customer service and the management should have known how to better help us rather than just leaving us stranded up on a steep mountain. \*\* it was 30 degrees in the cabin! Took 2 days to warm up!! Please please next time be nice to your customers and turn the heat on prior to check in! Also, no firewood provided! You need to bring your own!! They don’t tell you that! Wish we would have known ahead of time!! Overall, still give it a 5/5! Was a great vacation and the cabin was awesome! ##### Meaghan H. Stayed 4 nights in Jan 2022 ### 10/10 Excellent #### nick o. Sep 12, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice view Bears right out front ##### nick o. Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### susan w. Jun 28, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### View Beautiful view ##### susan w. Stayed 4 nights in Jun 2021 ### 6/10 Okay #### nicole s. May 26, 2021 Liked: Check-in, location, listing accuracy Disliked: Cleanliness #### Not clean Overall the property was fine. We had to wash all the bedding when we arrived because it had stains on it. One of the couples was going to just sleep on the pull out couch but when opened there was food. The couch also smelled like urine. There were dried stains in the downstairs bedroom when we arrived which looked like dog feces that didn't get cleaned. ##### nicole s. Stayed 4 nights in May 2021 ### 10/10 Excellent #### Cleta M. Feb 16, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful Weekend Great weekend getaway! Cabin was fat enough from the city to relax and unwind yet close to everything if you want. ##### Cleta M. Stayed 4 nights in Feb 2021 ### 6/10 Okay #### Amy G. Oct 27, 2020 Liked: Check-in, location Disliked: Cleanliness, listing accuracy #### Frustrated The amenities were not available for us to use specifically the work out facility and pool tables. No warning ahead if time. Club house doors were locked and when speaking to the clubhouse office, closed due to covid. Contacted the Chalet office and they apparently we're not aware. Told us we could drive half hour away to use community center which was open and pay to use the facilities. These amenities were essential for picking this location. Very disappointed. Property needs work. Cobwebs in living room and bedroom. Rug in living room was full of pet urine odor. Need to remove all carpet. Upstairs balcony had many rodent droppings. Front door all chewed up at bottom leaving a space of daylight to shine through. Paying extra to have our pet stay is expected but I don't expect to smell other pets urine. I will think twice before using properties in the chalet village. There was not even an offer of any compensation for the lack of amenities we were entitled to use. ##### Amy G. Stayed 4 nights in Oct 2020 ### 6/10 Okay #### Verified traveller Oct 23, 2020 Liked: Check-in Disliked: Location #### Not overly impressed We paid for a premium home that was not that. Down stairs bed matress collapsed to the floor because the slats where terrible first nite there. Home premoted the fireplace but you had to furnish your own wood. Spider webs galore. Very out dated decor and kitchen supplies. Charcoal grill is a terrible open metal box mounted on a rail. Cover for the hot tub was busted into small pieces. Broken rail and hole through deck behind hot tub(not safe for a small child or pet). Over all disappointed for the amount we paid to stay in this home. ##### Verified traveller Stayed 3 nights in Oct 2020 ### 10/10 Excellent #### Tara F. Oct 3, 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fantastic Views and lovely get away Had a great time at Serenity Heights. The cabin was very clean, the hot tub was amazing and the staff was very responsive to a small emergency we had during our stay. Absolutely loved it! ##### Tara F. 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