Titre : VUES IMPRESSIONNANTES, Billets GRATUITS pour les attractions de la région. – Avis, offres et photos 2026 | Expedia.ca [Afficher tous les hébergements](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Chalet entier # Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! Chalet dans les montagnes avec parc aquatique, à proximité de cet attrait, Station de ski et parc d'attractions Ober Gatlinburg ## Galerie de photos de l’hébergement Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! ![Extérieur](https://images.trvl-media.com/lodging/23000000/22540000/22538300/22538220/bcde807c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Piscine](https://images.trvl-media.com/lodging/23000000/22540000/22538300/22538220/d4753a43.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Baignoire à remous extérieure](https://images.trvl-media.com/lodging/23000000/22540000/22538300/22538220/8c4434f2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Intérieur](https://images.trvl-media.com/lodging/23000000/22540000/22538300/22538220/59c91098.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Foyer, lecteur de DVD](https://images.trvl-media.com/lodging/23000000/22540000/22538300/22538220/9d86a16e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Aperçu - Emplacement - Commodités - Politiques ## Avis 8,8 Excellent ### Chalet entier 2 chambres2 salles de bain8 personnes1548 pi² ## Commodités populaires - Piscine - Baignoire à remous - Cuisine - Laveuse - Sécheuse - Animaux de compagnie acceptés ## Ajoutez des dates pour connaître les prix Arrivée Départ Voyageurs ## À propos de cet hébergement ### Hébergement entier Vous aurez la maison entière pour vous et ne la partagerez qu’avec d’autres voyageurs de votre groupe. ### Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! "Serenity Heights" is a charming 2 bedrooms, pet-friendly Chalet tucked away in the Great Smoky Mountains. Offering all of the amenities of home including WIFI and Pool access. This beautifully decorated home away from home is convenient and close to the National Park and Ober Gatlinburg. Located in Chalet Village off of Ski Mountain you would be approximately 5 minutes from Gatlinburg and 15 minutes from Pigeon Forge. There are paved, curvy mountain roads that are steep at times with switchbacks. 4 Wheel drive would be recommended for inclement weather, and this cottage would not be considered motorcycle or trailer friendly. Available parking for 2 vehicles. This 2 Bedroom, 2 bath unit that sleeps 6 is 2 levels. On the main level, you will find a fully equipped kitchen, with dining for 6, a Living area with a large stone wood burning fireplace, a TV, Queen Sofa sleeper, and chairs. There is a Queen bedroom with a TV and a full bath with a shower/tub combo. The main level deck offers a patio set and the relaxing Hot tub, as well as beautiful mountain views any time of the year. In the upper-level loft area, you will find a private King bedroom with a TV. Outside of the bedroom you will find a Jacuzzi tub with a view of the mountains. There is also a full bath with a shower/tub combo, and private deck access. If you are looking for a charming 2 Bedroom cabin with all of the amenities of home and beautiful mountain views, look no further, "Serenity Heights" is the perfect chalet for you! As a guest, you'll also enjoy access to the Chalet Village clubhouse amenities—making it even harder to leave the mountain. Pools and game areas are available from Memorial Day through Labor Day, while pickleball and tennis courts are open year-round, weather permitting. \*\*\*There is a $75 + Tax Nonrefundable pet fee for each pet. Max 40 Pounds and must be crated if left alone on property \*\*\* Don’t miss out --- Call us today to book this beautiful retreat. ## Commodités de l’hébergement ### Piscine/spa - Baignoire à remous - Piscine commune ### Internet - Disponible dans l’hébergement : Wi-Fi gratuit ### Cuisine - Cafetière-théière - Four à micro-ondes - Lave-vaisselle ### Chambres - 2 chambres - Canapé-lit - Draps fournis ### Salle de bain - 2 salles de bain ### Lieux de séjour - Foyer ### Divertissement - Chaînes par câble/satellite - Lecteur de DVD ### Espaces extérieurs - Barbecue - Patio ### Buanderie - Installations de buanderie - Laveuse ### Confort - Chauffage - Climatisation ### Animaux de compagnie - Animaux de compagnie acceptés ### Accessibilité - Hébergement non-fumeurs ### Services et commodités - Fer et planche à repasser ### Points d’intérêt de l’endroit - À proximité d’un centre de magasins d’usine - Dans les montagnes ### Activités - Parc aquatique - Descente en eau vive à proximité - Équitation à proximité - Excursions d’observation de la faune à pied à proximité - Glissade sur chambre à air aquatique à proximité - Parc d’attractions à proximité - Sentiers de randonnée ou de vélo à proximité - Visites de vignobles à proximité ### Dispositifs de sécurité - Détecteur de monoxyde de carbone (L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.) - Détecteur de fumée (L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.) - Extincteur ### Information générale - Taille de l’unité : 1 548 pieds carrés ## Hébergements similaires ![Téléviseur, foyer](https://images.trvl-media.com/lodging/22000000/21620000/21615900/21615851/9dfdcd30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adorable 1BR pet friendly log cabin with hot tub, pool table, and jacuzzi! 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Bears! Gatlinburg - Baignoire à remous - Cuisine - Laveuse - Sécheuse 10 Exceptionnel 10 avis 244 $ CA 557 $ CA au total (taxes et frais compris) Du 10 févr. au 11 févr. [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=92265716&PinnedHotelID=92265716&HadPinnedHotel=true®ionId=-1&adults=2) [Consulter des hébergements semblables](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=22538220&PinnedHotelID=22538220&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=22538220,21615851,112708401,88513546,78346585) ## Politiques ### Arrivée Arrivée à partir de 16 h Arrivée sans contact offerte Âge minimal pour l’enregistrement : 21 ans ### Départ L’heure limite de départ est 10 h. ### Instructions spéciales pour l’enregistrement L’hôte vous enverra un courriel contenant les instructions relatives à l’arrivée et au départ. Les renseignements fournis par l’hébergement peuvent être traduits au moyen d’outils de traduction automatique. ### Animaux de compagnie Les animaux de compagnie sont autorisés. Les animaux d’assistance sont acceptés et exempts de tous frais. ### Enfants et lits supplémentaires Les enfants sont bienvenus. ### Événements Aucun événement autorisé ### Fumeurs/non-fumeurs Interdis de fumer ## Renseignements importants ### À savoir Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’établissement. Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée. Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties. Les fêtes et les événements de groupe sont strictement interdits. L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement. L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement. Cet hébergement comprend le dispositif de sécurité suivant : un extincteur. Cet établissement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation. ### Hébergement également appelé Awesome Views Free Area Attraction Tickets Take Advantage of the Great Pricing While it Lasts!!! Awesome Views Hot Tub free Area Attraction Tickets!!! 280 ## À propos du quartier Le quartier Chalet Village, un secteur à proximité de parcs d’attractions et dans les montagnes à Gatlinburg, est là où se touve ce chalet.Dîner-spectacle Dolly Parton's Stampede et Titanic Museum (musée sur le thème du Titanic) sont des attraits culturels à ne pas manquer. Et parmi les attractions populaires de la région, notons Station de ski et parc d'attractions Ober Gatlinburg et SkyPark. Ces attractions sont incontournables : Aquarium Ripley’s Aquarium of the Smokies et Parc à thème Anakeesta. Vivez des aventures aquatiques dans la région en essayant la glissade sur l’eau et le rafting, ou profitez des grands espaces en découvrant la randonnée et l'équitation. [Visiter le guide de voyage pour Gatlinburg](https://www.expedia.ca/fr/Gatlinburg.dx7474) [Afficher plus de chalets à Gatlinburg](https://www.expedia.ca/fr/Gatlinburg-Chalets.d7474-aaChalets.Guide-de-Voyage-Hebergement) ![Carte](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6¢er=35.703285,-83.54686&zoom=13&channel=expedia-HotelInformation&maptype=roadmap&scale=1&path=color:0xFFFFF|weight:2|fillcolor:0x005AEB7F|enc:sd%7DxEzv%7C%7CN%3FS%3FQ%40S%3FS%40Q%3FS%40Q%40S%40SBQ%40QBSBQBS%40SBQDQBQDQBQDQDSDQDODQFQDOFQDQFOFOFQHMFQFMHOHOFOHOHMHMHOJMHMJKHMJMJKJMJKHKLKJKJKLIJKLKJGLKLGLKLGJGLINGLGLGLGNELELENGLENCLENCLCNENALENANCN%3FNCLAN%3FNAN%3FN%3FNAN%40L%3FN%3FN%40N%3FL%40NBN%40N%40N%40LDN%40NDLBNBNDLBLDNFLDNDLDLFLFNFLFLHJFLFLJLFLJJHLHJJLHJJJJLJHJJJLLHJJLHLJJHLJNHLHLHLHNFNHNHNFLFPHNFNFNFNDPFPFNDPDPDPDNDRDPBPDPBPDPBPBR%40RBPBR%40PBR%40P%40R%40P%3FR%40P%40R%3FR%3FP%3FR%3FR%3FP%3FRARAP%3FRAPARAPCRAPCRCPARCPCREPCPEPCPEPEPEPEPEPEPGNGPENGPGNGNINGPGLININGNINIJINILKNIJKLILKLIJMLKJIJMJKJKJMHKJMHKHMHMHMHMHKFMFMHOFMFMDMDOFMDODMDMDODOBMBODO%40MBOBO%40O%40OBM%40O%3FO%40O%3FM%3FO%40OAO%3FO%3FOAO%3FMAOCOAOAOCMCOAOEMCOCMEOEMEOEMEMGOEMEMGMGOIMGKGMIMIMIMIKGMKKKMIKKKKMKIKKKKMKKKMIMKMIKKMIOIOIKIOGOIOIOGMGQIMGQGOGQEOGQEOGQEQEOESEQEQCQEQCQEQCSAQCSCQCSAQCQASASAQ%3FSAQ%3FSAS%3FQ%3FS&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LzI3iZyQP6utzvoBLqUUZW_L8x4=) Gatlinburg, TN ### À proximité - ![Stunning views and so much to do.](https://images.trvl-media.com/place/7474/d10f043c-efb4-47c3-a047-e6183a5f2bb5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Station de ski et parc d'attractions Ober Gatlinburg 15 min à pied \- 1.3 km - ![Gatlinburg Convention Center (centre de congrès)](https://images.trvl-media.com/place/6127398/b2a45645-d7f6-4bb0-84e0-3ab6c4df1674.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gatlinburg Convention Center (centre de congrès) 4 min en voiture \- 3.7 km - ![Gatlinburg](https://images.trvl-media.com/place/6080245/64a71da5-d7a8-4d32-a103-8023949d2cbc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aquarium Ripley’s Aquarium of the Smokies 5 min en voiture \- 4.7 km - ![Parc à thème Anakeesta](https://images.trvl-media.com/place/553248635963643669/4cb2e0e1-f63c-4ee5-87ed-123afc755664.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Parc à thème Anakeesta 5 min en voiture \- 4.7 km - ![Siège administratif du parc national des Great Smoky Mountains](https://images.trvl-media.com/place/553248635936302901/951c172a-26d5-413b-823f-93735926cd21.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Siège administratif du parc national des Great Smoky Mountains 5 min en voiture \- 5.4 km ### Transport - Alcoa - Aéroport de Knoxville (TYS) : à 78 min en voiture ### Restaurants - Ole Smoky Distillery 9 min en voiture - Sugarlands Distilling Co. 9 min en voiture - Puckers Sports Bar 9 min en voiture - Smith & Son Corner Kitchen 9 min en voiture - Crockett's Breakfast Camp 8 min en voiture ## Foire aux questions ### Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! possède-t-il une piscine? ### Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! accepte-t-il les animaux de compagnie? ### À quelle heure est-il possible d'arriver à Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!? ### À quelle heure doit s'effectuer le départ à Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!? ### Où se situe Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!? ## Avis pour Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! ## Avis ### Excellent Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives. [Plus de renseignements](https://www.expedia.ca/fr/lp/b/content-guidelines) 10 – Excellent 32 8 – Bien 12 6 – Acceptable 7 4 – Médiocre 1 2 – Terrible 1 ### 8,4 Propreté ### 9,2 Emplacement ## Avis ### 8/10 – Bien #### Susan S., Edgewood KZy 12 nov. 2024 Points forts : Propreté #### Quick Getaway Last minute decision to visit Gatlinburg. Cabin was as described - a bit older than expected. View and hot tub was great. Got daily visits from a family of bears! ##### Susan S. Séjour de 3 nuits en novembre 2024 ### 10/10 – Excellent #### Theresa D. 26 sept. 2024 Points forts : Propreté #### Pleasing Stay This is a nice, clean cabin with a pretty view of the valley below and mountains in the background. Perfect little outdoor deck on both floors, to sit and have my morning coffee. The winding narrow roads were an experience I didn't plan for, but after a couple trips to town & back I had it under control. Over all it was spacious and comfortable for 3 adults. ##### Theresa D. Séjour de 4 nuits en septembre 2024 ### 10/10 – Excellent #### Voyageur vérifié 29 juin 2024 Points forts : Propreté #### Perfect Tennessee cabin The cabin was adorable and very clean. Perfect location for the places we planned to visit....Gatlinburg and Dollywood in Pigeon Forge. It was amazing to do busy touristy things during the day and then spend some relaxing time in the hot tub. We'll definitely be back! ##### Voyageur vérifié Séjour de 2 nuits en juin 2024 ### 6/10 – Acceptable #### Pilates Fit S. 6 avr. 2024 Points faibles : Propreté #### Beautiful property close to town The house was great. Check-in was difficult because we were given the wrong door code so we had to get in touch with the after hours call center and wait for help. The place was not cleaned prior to our arrival. The downstairs bedding smelled like urine, food crumbs on upstairs furniture, ceiling fans coated in dust, kitchen utensils and cookware covered in food and grease, and the floors were filthy. ##### Pilates Fit S. Séjour de 3 nuits en avril 2024 ### 6/10 – Acceptable #### Paula J. 20 juin 2023 Points forts : Propreté #### Okay Just okay. Television in one of the bedrooms did not work Only two trash bags; we purposely cooked two meals a day to save money so we could spend it in town. Hot tubs need rails; almost impossible to get out of. Might seem trivial, but those things were important to me. ##### Paula J. Séjour de 4 nuits en juin 2023 ### 10/10 – Excellent #### Brad T. 11 avr. 2023 Points forts : Propreté #### Relaxing family cabin We planned a last minute trip and found this cabin. It was perfect for our family of four. Nice views and very comfy. ##### Brad T. Séjour de 5 nuits en mars 2023 ### 6/10 – Acceptable #### Jamie G. 17 mars 2023 #### Nice and quiet It was a nice stay but the roads leading there were very scary. There was dog hair everywhere but other than that it was nice. ##### Jamie G. Séjour de 3 nuits en mars 2023 ### 10/10 – Excellent #### Kelsey H. 14 mars 2023 Points forts : Propreté #### Wonderful property! We loved our weekend at the cabin. The view is stunning and we spent much of our time enjoying if from the hot tub. The location was perfect for hiking in the smokies. We are very pleased with our stay and would recommend it to anyone! ##### Kelsey H. Séjour de 3 nuits en mars 2023 ### 10/10 – Excellent #### Toshiba M., Lewisburg 7 nov. 2022 Points forts : Propreté #### Weekend get away The cabin was really clean and it was very easy for us to find. Myself, my husband and our emotional support pet love how comfortable the cabin was. We enjoyed see all the different colored leaves that was falling from the trees. We did have a bear out side the cabin Saturday morning. The only thing I would suggest is there was no broom to sweep the leaves that got tracked in, so we had to pick them all up by hand. Also a Swiffer to mop, I had bought my own Clorox wipes to clean. ##### Toshiba M. Séjour de 2 nuits en novembre 2022 ### 8/10 – Bien #### Melisa F., Port Clinton, OH USA 25 juill. 2022 #### Stay at Chalet Village We had a great stay! A bear got into our vehicle because we didn’t know to lock it lol. The only problems we had were that the floor wasn’t clean in living room and downstairs bathroom and that the deck with the hot tub seemed dry rotted. The rails were a bit loose as well. Other than that everything was great! Thank you! ##### Melisa F. Séjour de 4 nuits en juillet 2022 ### 10/10 – Excellent #### Billie D., Barnesville Ga 19 juill. 2022 Points forts : Propreté #### Great for my family vacation We enjoyed our stay here, be warned you will see black bears! We could not believe how close they were to us while taking our dogs on a walk. Everything was just as it was described! ##### Billie D. Séjour de 3 nuits en juillet 2022 ### 4/10 – Médiocre #### Alysa O. 5 juill. 2022 Points faibles : Propreté #### DO NOT book this listing. Believe the negative reviews and do not book this listing. Upon our arrival, there was urine in the downstairs toilet, the fan in the downstairs bedroom was dangling from the ceiling, several railings were loose in the balcony, and many of the kitchen utensils were broken. The list of attractions for which you will receive free admission is inaccurate and misleading. The property management staff was rude and unwilling to help solve issues with the stay. We were incredibly disappointed in both the property and with Bear Camp Cabins staff. I will say it again: Do not book this property or any property with Bear Camp Cabins. You will be disappointed. ##### Alysa O. Séjour de 4 nuits en juin 2022 ### 10/10 – Excellent #### Craig W. 1 juill. 2022 Points forts : Propreté #### Perfect mountain getaway We truly enjoyed your mountain getaway. The view was perfect, the nights enjoying the hot tub and the coming up to the fire we’re just the experience we needed. ##### Craig W. Séjour de 5 nuits en mars 2022 ### 8/10 – Bien #### Matt G. 23 juin 2022 Points forts : Propreté #### Cozy and secluded We were very comfortable. A/C worked great. Hot tub is awesome! Several bears in the area. Bears were fun to watch. A alittle further from Gatlinburg and park than I thought. Overall we enjoyed our stay! ##### Matt G. Séjour de 5 nuits en juin 2022 ### 10/10 – Excellent #### Donna W. 13 juin 2022 Points forts : Propreté #### Excellent family vacation location Great location. Excellent views. Pet friendly. Close enough to Gatlinburg and Pigeon Forge for recreational activities, restaurants, shows; as well as grocery stores for essentials. Plenty of bear activity for added excitement. ##### Donna W. Séjour de 7 nuits en juin 2022 ### 10/10 – Excellent #### Chelsea C. 1 juin 2022 Points forts : Propreté #### Beautiful location Our trip was beautiful, many bears experienced near the property we loved our time! ##### Chelsea C. Séjour de 4 nuits en mai 2022 ### 10/10 – Excellent #### James P. 9 avr. 2022 Points forts : Propreté #### Definitely felt like I was in the mountains! Nice! Fun times, clean place, great view, good location, quiet, bedding and beds were a+, drive was mountainess so be careful during inclement weather. Only complaint was one towell and washcloth for kitchen, low number of towells and no oven mitts (which we bought and left). We really enjoyed the place!!!!! ##### James P. Séjour de 6 nuits en mars 2022 ### 10/10 – Excellent #### Meaghan H. 8 janv. 2022 Points forts : Propreté #### Excellent Chalet vacation for the holidays! Beautiful cabin! Phenomenal location close to Ober Gatlinburg and Downtown gatlinburg! Plenty of towels. Too cold for amenities. Cons: the drive up and down the mountain is definitely NOT for the faint of heart. We got stuck when we arrived at the street where the cabin was. I called the management for help- they did not help AT ALL! We called a different chalet for info and they helped us find our cabin. It’s not easy to find. Please work on your customer service and the management should have known how to better help us rather than just leaving us stranded up on a steep mountain. \*\* it was 30 degrees in the cabin! Took 2 days to warm up!! Please please next time be nice to your customers and turn the heat on prior to check in! Also, no firewood provided! You need to bring your own!! They don’t tell you that! Wish we would have known ahead of time!! Overall, still give it a 5/5! Was a great vacation and the cabin was awesome! ##### Meaghan H. Séjour de 4 nuits en janvier 2022 ### 10/10 – Excellent #### nick o. 12 sept. 2021 Points forts : Propreté #### Nice view Bears right out front ##### nick o. Séjour de 2 nuits en septembre 2021 ### 10/10 – Excellent #### susan w. 28 juin 2021 Points forts : Propreté #### View Beautiful view ##### susan w. Séjour de 4 nuits en juin 2021 ### 6/10 – Acceptable #### nicole s. 26 mai 2021 Points faibles : Propreté #### Not clean Overall the property was fine. We had to wash all the bedding when we arrived because it had stains on it. One of the couples was going to just sleep on the pull out couch but when opened there was food. The couch also smelled like urine. There were dried stains in the downstairs bedroom when we arrived which looked like dog feces that didn't get cleaned. ##### nicole s. Séjour de 4 nuits en mai 2021 ### 10/10 – Excellent #### Cleta M. 16 févr. 2021 Points forts : Propreté #### Wonderful Weekend Great weekend getaway! Cabin was fat enough from the city to relax and unwind yet close to everything if you want. ##### Cleta M. Séjour de 4 nuits en février 2021 ### 6/10 – Acceptable #### Amy G. 27 oct. 2020 Points faibles : Propreté #### Frustrated The amenities were not available for us to use specifically the work out facility and pool tables. No warning ahead if time. Club house doors were locked and when speaking to the clubhouse office, closed due to covid. Contacted the Chalet office and they apparently we're not aware. Told us we could drive half hour away to use community center which was open and pay to use the facilities. These amenities were essential for picking this location. Very disappointed. Property needs work. Cobwebs in living room and bedroom. Rug in living room was full of pet urine odor. Need to remove all carpet. Upstairs balcony had many rodent droppings. Front door all chewed up at bottom leaving a space of daylight to shine through. Paying extra to have our pet stay is expected but I don't expect to smell other pets urine. I will think twice before using properties in the chalet village. There was not even an offer of any compensation for the lack of amenities we were entitled to use. ##### Amy G. Séjour de 4 nuits en octobre 2020 ### 6/10 – Acceptable #### Voyageur vérifié 23 oct. 2020 #### Not overly impressed We paid for a premium home that was not that. Down stairs bed matress collapsed to the floor because the slats where terrible first nite there. Home premoted the fireplace but you had to furnish your own wood. Spider webs galore. Very out dated decor and kitchen supplies. Charcoal grill is a terrible open metal box mounted on a rail. Cover for the hot tub was busted into small pieces. Broken rail and hole through deck behind hot tub(not safe for a small child or pet). Over all disappointed for the amount we paid to stay in this home. ##### Voyageur vérifié Séjour de 3 nuits en octobre 2020 ### 10/10 – Excellent #### Tara F. 3 oct. 2020 Points forts : Propreté #### Fantastic Views and lovely get away Had a great time at Serenity Heights. The cabin was very clean, the hot tub was amazing and the staff was very responsive to a small emergency we had during our stay. Absolutely loved it! ##### Tara F. 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