[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Gatlinburg Chateau 103 is a beautiful 2BR condo and a short walk to downtown Condo with kitchen, a short walk to Anakeesta ![TV, fireplace](https://images.trvl-media.com/lodging/41000000/40120000/40111500/40111450/61ac9b08.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/41000000/40120000/40111500/40111450/73c7023e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/41000000/40120000/40111500/40111450/w4032h2828x0y196-c2b81f58.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/41000000/40120000/40111500/40111450/96807fcd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, fireplace](https://images.trvl-media.com/lodging/41000000/40120000/40111500/40111450/879d05ac.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location In the heart of Gatlinburg, The Gatlinburg Chateau offers a cozy retreat just steps from the main street. Unwind in the outdoor seasonal pool and hot tub or stroll to nearby Ripley’s Aquarium of the Smokies. With free wireless internet, a kitchenette featuring a full-size refrigerator and coffee maker, you'll feel right at home. 8.4 Very good ### Entire condo 2 bedrooms2 bathroomsSleeps 6790 sq ft ## Popular amenities - Dryer - Parking available - Washer - Pool - Fireplace - Air conditioning ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Gatlinburg Chateau 103 is a beautiful 2BR condo and a short walk to downtown The Gatlinburg Chateau is situated just over a block from the main street of Gatlinburg. We have free wireless internet. There is an outdoor seasonal pool and hot tub for your enjoyment and relaxation after a day of visiting the area. Our location is conveniently within walking distance of Ripley’s Aquarium of the Smokies. This unit features two bedrooms, each with a queen bed. It also has a queen-size sofa bed in the living room. The kitchenette consists of a full-size refrigerator, microwave, Coffee Maker, stove, and oven. ## Property amenities ### Pool/Spa - Heated pool ### Internet - Available in the condo: Free WiFi ### Parking and transportation - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Kitchenette - Microwave - Oven - Refrigerator - Stovetop - Toaster ### Dining - Dining table ### Bedrooms - 2 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 2 bathrooms - Towels provided ### Living spaces - Dining table - Fireplace - Living room ### Entertainment - TV with cable/satellite channels ### Laundry - Laundry detergent - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair accessibility - Smoking not allowed ### Things to do - Heated pool ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - Unit size: 790 square feet ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/97000000/96110000/96106300/96106210/38948103.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Walk to Gatlinburg! Save Huge on Attractions Downtown Gatlinburg - Pool - Hot tub - Kitchen - Free WiFi 9.4 Exceptional 36 reviews CA $153 CA $346 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=96106210&PinnedHotelID=96106210&HadPinnedHotel=true®ionId=-1&adults=2) ![Full-size fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/40000000/39500000/39492400/39492377/a82d1035.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gatlinburg Chateau 201 is a beautiful 2BR condo and a short walk to downtown Downtown Gatlinburg - Kitchen - Washer - Dryer - Free WiFi 8.2 Very good 26 reviews CA $178 CA $413 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=39492377&PinnedHotelID=39492377&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, fireplace](https://images.trvl-media.com/lodging/40000000/39500000/39493600/39493580/73070cf7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gatlinburg Chateau 409 is a beautiful 2BR condo and a short walk to downtown Downtown Gatlinburg - Pool - Kitchen - Washer - Dryer 6.0 16 reviews CA $178 CA $413 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=39493580&PinnedHotelID=39493580&HadPinnedHotel=true®ionId=-1&adults=2) ![Combined shower/tub](https://images.trvl-media.com/lodging/88000000/87380000/87374700/87374675/d9522c93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New Listing! Hygge Hideaway in Downtown Gatlinburg- Newly Remodeled! Downtown Gatlinburg - Pool - Kitchen - Washer - Dryer 9.4 Exceptional 26 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=87374675&PinnedHotelID=87374675&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/120000000/119320000/119317600/119317582/a8fa658a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New! \*Walk to Gatlinburg!\* 2BR w/Balcony\*Comm Pool Downtown Gatlinburg - Pool - Kitchen - Washer - Dryer 10 Exceptional 5 reviews CA $116 CA $310 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=119317582&PinnedHotelID=119317582&HadPinnedHotel=true®ionId=-1&adults=2) ![Full-size fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/40000000/39500000/39494200/39494165/b2a1699b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gatlinburg Chateau 402 is a beautiful 2BR condo and a short walk to downtown Downtown Gatlinburg - Kitchen - Washer - Dryer - Free WiFi 6.8 34 reviews CA $178 CA $413 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=39494165&PinnedHotelID=39494165&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/108000000/107900000/107898800/107898721/656cf042.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Little Bear Den: \*Walk to Gatlinburg!\* Updated 2BR w/MTN view! Downtown Gatlinburg - Pool - Kitchen - Washer - Dryer 10 Exceptional 12 reviews CA $138 CA $316 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=107898721&PinnedHotelID=107898721&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/103000000/102850000/102848700/102848676/4109e036.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 2BR w/MTN Views + Downtown Views! Walk to Parkway! Downtown Gatlinburg - Pool - Kitchen - Washer - Dryer CA $140 CA $341 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=102848676&PinnedHotelID=102848676&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/65000000/64400000/64394400/64394367/e213a78d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Henry's Bear Den Views of Mountains and often bears. Hot Tub & Pool Gatlinburg - Pool - Kitchen - Free WiFi - Air conditioning 9.6 Exceptional 19 reviews CA $189 CA $408 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=64394367&PinnedHotelID=64394367&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, fireplace, foosball](https://images.trvl-media.com/lodging/23000000/22800000/22791100/22791093/3e833d15.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Discover this gorgeous, newly renovated Gatlinburg cabin with 2 BR/2.5 BA Downtown Gatlinburg - Hot tub - Kitchen - Washer - Dryer 9.6 Exceptional 46 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=22791093&PinnedHotelID=22791093&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### Property is also known as Located In Gatlinburg Gc 103 Located in Downtown Gatlinburg Located in the Downtown Gatlinburg Located in downtown Gatlinburg (GC 103) Condo Located in downtown Gatlinburg (GC 103) Gatlinburg Gatlinburg Chateau 103 Located in Downtown Gatlinburg Gatlinburg Chateau Located in the Downtown Gatlinburg Located in downtown Gatlinburg (GC 103) Condo Gatlinburg Gatlinburg Chateau Two Bedroom Condo in the Downtown Gatlinburg 3 ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.71557%2C-83.50812&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=li4wuq13bKqxN7m5rVXTrktwwjI=) Gatlinburg, TN #### What's nearby - Anakeesta - 8 min walk - 0.7 km - Ripley's Aquarium of the Smokies - 9 min walk - 0.8 km - SkyPark - 16 min walk - 1.4 km - Gatlinburg Space Needle - 16 min walk - 1.4 km - Gatlinburg Convention Center - 18 min walk - 1.5 km #### Getting around - McGhee Tyson Airport (TYS) - 68 min drive #### Restaurants - ‪Cliff Top Bar & Grill - ‬5 min drive - ‪Ole Red - ‬7 min walk - ‪Tennessee Cider Company - ‬12 min walk - ‪Pancake Pantry - ‬13 min walk - ‪Subway - ‬11 min walk ## Frequently asked questions ### Does Gatlinburg Chateau 103 is a beautiful 2BR condo and a short walk to downtown have a pool? > Yes, this property has a pool. Pool types include heated pools. ### How much does it cost to stay at Gatlinburg Chateau 103 is a beautiful 2BR condo and a short walk to downtown? > As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at Gatlinburg Chateau 103 is a beautiful 2BR condo and a short walk to downtown on Nov 2, 2025 start from CA $178.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Gatlinburg-Hotels-Gatlinburg-Chateau-103-Is-A-Beautiful-2BR-Condo-And-A-Short-Walk-To-Downtown.h40111450.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Gatlinburg Chateau 103 is a beautiful 2BR condo and a short walk to downtown pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Gatlinburg Chateau 103 is a beautiful 2BR condo and a short walk to downtown? > Check-in begins at 3:00 PM. ### What time is check-out at Gatlinburg Chateau 103 is a beautiful 2BR condo and a short walk to downtown? > Check-out is at 11:00 AM. ### Where is Gatlinburg Chateau 103 is a beautiful 2BR condo and a short walk to downtown located? > Located in Downtown Gatlinburg, this condo building is within a 10-minute walk of Traffic Light #3 and Anakeesta. Ripley's Aquarium of the Smokies and SkyPark are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Gatlinburg Chateau 103 is a beautiful 2BR condo and a short walk to downtown Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.8 Location 10 - Excellent 16 8 - Good 9 6 - Okay 1 4 - Poor 3 2 - Terrible 1 ### 10/10 Excellent #### Sierra B. Dec 24, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location and space This pretty was great,location was amazing very convenient to walk downtown and not have to worry about parking and great price. ##### Sierra B. Stayed 3 nights in Dec 2023 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Lynn Q. Jun 21, 2023 #### Family vacation Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Was a great stay! The property manager was awesome!! ##### Lynn Q. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Amy J., Mt Airy Mar 22, 2023 #### Value with a view Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I was pleased with this condo, we were looking at saving money because we had planned on doing alot of activities. ##### Amy J. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### David W. Mar 1, 2023 #### David from Mt Juliet TN Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great ##### David W. This review comes from a trusted partner site and has not been verified. ### 4/10 Poor #### Rebecca F. Jan 1, 2023 #### Decent location, very dirty Rating Details: The property manager was somewhat unhelpful. The vacation rental was very dirty. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The biggest perk of this rental was the location- about a ten minute walk from the strip. While that was nice, the property itself was not clean. There was a used washcloth in the shower upon our arrival, the bottoms of our socks were black from walking around. It seemed like the floor had never been cleaned ever. The freezer was dirty and had an old bag of ice from a previous guest. There were cobwebs galore. For the price we paid, the place could have at least been clean. Overall, a disappointment and wouldn’t stay again. ##### Rebecca F. Stayed 2 nights in Dec 2022 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Dreborah B. Nov 23, 2022 #### 2 thumbs up! Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family recently stayed in Gatlinburg Chateau #103. The condo was extra clean and suited our family very well. The fireplace didn’t come on due to the pilot light being off- I made a call and Kevin sent someone over quickly to relight it. When I needed to go back inside after licking the door the final time, Kevin unlocked the door remotely! This is a great unit and super nice people to work with. We will absolutely stay here again! ##### Dreborah B. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Debbie H. Oct 26, 2022 #### Gatlinburg Chateau 103 Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Completely satisfied with this rental. Unit seemed to be recently updated and was very clean. Hassle free entry and exit. Walking distance to downtown. Would definitely stay again. ##### Debbie H. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Ashley B. Sep 26, 2022 #### Would definitely recommend Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The inside of the place was absolutely beautiful, extremely well kept, comfortable and spacious... there is a swimming pool while on the smaller side still nice as well as a hot tub out back that was very nice... the individual decks out back are a wonderful little place to have a cup of coffee and watch the sun go down... nice and private... employees and managers are polite and friendly, nice and helpful... it was a great little stay and I look forward to going back ##### Ashley B. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Marcia C. Jun 8, 2022 #### Olde Gatlinburg Rental Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our stay at Olde Gatlinburg was very nice. Our 2 bedroom condo was nice and clean. Very nicely decorated had everything in it we needed. It was very convenient (within walking distance) to downtown so it was nice not to have to pay for parking downtown ##### Marcia C. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### A guest from Brush Creek, TN Apr 5, 2022 #### Quick Getaway Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great place to stay but the walk up the hill was rough. ##### A guest from Brush Creek, TN This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Mary W. Mar 29, 2022 #### Good location, clean, and overall comfortable Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cute place with updates and good location off the main strip but walkable if you can handle the hills. Clean and overall comfortable. Kitchen is small if you plan to do a lot of cooking. Parking is tight on weekends. Would definitely stay again! ##### Mary W. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Casey R. Feb 1, 2022 #### Great getaway Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very cute and clean property. Loved the easy location and how central it was. The bed kept breaking and the dog poop really needs to be cleaned up. ##### Casey R. ### 10/10 Excellent #### Chris L. Jan 2, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### NYE Spent a week there with my wife and friends. This was a very nice and comfy condo. There is a king bed in the master that takes up the whole room, but its nice having a king bed. The view of the strip is awesome. The view of the fireworks on NYE was amazing. Condo could use a few more updates but overall it's very nice. ##### Chris L. Stayed 6 nights in Dec 2021 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### janice d. Dec 23, 2021 #### Great Family Vacation Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Easy access to shops and restaurants! Great unit! ##### janice d. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Nanette P. Dec 12, 2021 #### Comfortable Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Adorable condo, ground floor with private patio and beautiful view of downtown Gatlinburg. Negatives were the floor had not been mopped so had to spend a lot of time looking for slippers to purchase. Small roach like bugs came out in kitchen at night. Otherwise it was comfortable. For guest flying, you will need to purchase hangers. I also recommend you get some hand soap and extra paper towels. No place for suitcases if more than 2 people but have dressers to unpack your stuff and then can put cases under bed or in small closet. It is within walking distance to town, but only if you are in good physical shape as there are approximately 50 stairs and very steep hills going down, coming back is a long uphill hike with about 50 stairs to climb. A good workout, but not for everyone. ##### Nanette P. This review comes from a trusted partner site and has not been verified. ### 4/10 Poor #### Jason H. Dec 10, 2021 #### NO!!!! Rating Details: The vacation rental was somewhat dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: After tax we paid $250/night for this place & definitely didn’t feel it was worth that by any means! The room was cute, a little 2 bedroom/2 bath condo, but there were many problems. The 2nd bedroom dresser has a handle missing which made it extremely difficult to open that drawer for use, the master bath towel caddy had screws sticking out where they are trying to fix rather than replace & boards falling off on toes, the shower mat is so cheap you almost fall because it slides, bedroom door won’t latch therefore couldn’t completely close the door and worst of all THERE WERE ROACHES!! I have pictures & a video. Paying that kind of money you wouldn’t think you would have to deal with roaches. Yuck! ##### Jason H. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Rajakumar D. Nov 29, 2021 #### Bad experience with this rental experience Rating Details: The property manager was very unhelpful. The vacation rental was spotless. I was very unhappy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We started to this property at around 8 pm with my Family and kids. I was unable to locate this property in the Friday night, initially I though this is a individual home , because they never showed the outside of the property. Since I am unable to locate the property , I called the rental company for about 10 times they never picked up my call , and did chat and there is no response.I made my wife and kids sit in a near by shop and I started roaming all around to locate the property. After couple hour search , I found this property with chateau rentals which look like a hotel and not individual home and tried the lock code on the room number provided to us. This was a very bad experience for me and my family waiting outside in the cold for more than 2 hrs, I hate this company who never worried about customer and never picked up my call. They even did not called me back even after I checked out. Otherwise the room was clean with room and a sofa bed in the hall. ##### Rajakumar D. Stayed 1 night in Nov 2021 This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Matthew M. Nov 17, 2021 #### Weekend Get Away Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The booking, check in, and check out were simple. ##### Matthew M. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Deven M. Nov 12, 2021 #### Great except for the cockroaches. Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was really nice after we found the place. There was plenty of kitchen utensils, but nothing for kids to use. There were also cockroaches that came out it night. ##### Deven M. Stayed 3 nights in Nov 2021 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Nicole C., Brighton, MI Oct 10, 2021 #### Great Stay, Great Location! Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed here for a week and it was perfect! So close to walk all downtown Gatlinburg and not have to deal with all the traffic! I was also excited that there was a gym right across the street that sold a week pass so I didn’t miss any workouts! Condo was clean and upgraded, has everything you need ##### Nicole C. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Amy H. Aug 29, 2021 #### Vacation Fun Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was GREAT!! We LOVE GATLINBURG AND THE SURROUNDING AREAS!! Gatlinburg Chateau condos were great. Would definitely stay here again!! ##### Amy H. ### 2/10 Terrible #### Lorie S., De Soto Jul 30, 2021 Liked: Location Disliked: Cleanliness, check-in, communication #### ABSOLUTELY TERRIBLE!!! I booked this property as a short stop on our way home from FL, so we could stop for a few nights & celebrate my daughter's birthday rather than being in the car the entire day. I contacted the owner with a question about automatic payment on the day it was due. He had no problems responding to that question, but the communication stopped there! I messaged the owner again on our arrival date telling him I had not received check-in info. I did not get a response as we were making our way there. We arrived around 8 pm and still had no check-in information or any way to access the rental. I messaged and called the number on VRBO several times, but no answer and option to leave a voicemail either. I then went to what appeared to be the office of the building and saw taped to the door an emergency number to call, but again no answer. We had been traveling for 8 hours and had no way to get into the condo that we had already paid for. After waiting an hour without any response, my husband decided to walk around the property to see if there was a manager on site. He did not find one, but happened to run into the maintenance man that was waiting for an elevator repair person to arrive. After showing the man our VRBO booking, he was kind enough to give us a master code to access the unit. I am absolutely appalled that I NEVER got a response from the owner. The ONLY reason my children & I were not left to sleep in our vehicle is because of the broken elevator and maintenance being there on a Saturday evening! In addition to the check in issues, once in the unit it was filthy! There were massive hair balls in both bedrooms, our feet were black within 5 minutes of walking around, and there were bugs. On the 2nd night of our stay a spider even crawled across one of the pillows in our bed. We ended up leaving a day early because we could not take the nastiness of this unit another night! We have been renting through VRBO for over 7 years and I have NEVER encountered problems, let alone ones of this magnitude!!! Before leaving I contacted the owner yet again to notify him of the cleanliness issues and to let him know we were leaving a day early. Of course once again, no response. The owner never even had the decency to message and apologize for all the inconveniences, even after check-out!! I do NOT recommend booking with this owner or staying at the property. This was the absolute WORST stay we have ever had through VRBO!!! ##### Lorie S. Stayed 3 nights in Jul 2021 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Debra F. Jul 9, 2021 #### Nice place Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The kitchen had cocktail roaches I didn't even cook because I can't stand roaches. But over all it was a nice place and location. pool was dirty was never cleaned the whole time we was there I didn't let the kids swim. ##### Debra F. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### James E. Jul 7, 2021 #### Nice condo! Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved our room! Very cozy and felt like home. We had an excellent view of the fireworks. I liked that the front desk called me to on the way in to let me know the room is ready early and that I can go ahead and check in. Other places charge for early check in. They seem to run a great business. It's awesome to be able to walk a short distance from my hotel and access so much! ##### James E. ### 6/10 Okay #### Amanda A. Jun 15, 2021 Liked: Check-in, location Disliked: Cleanliness, listing accuracy #### Just somewhere to lay my head Pictures make you think the bench is at the front door when it is at the back. The pillow on the bed I slept on was thin, not comfortable at all, the sheets had a rip in them, we found roaches in the kitchen, we only had 8 towels for 3 nights and they were thin and sandpaper feeling. ##### Amanda A. 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