Title: 3 BDR Log Cabin in Cozy Resort w/ Private Hot Tub - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire cabin # 3 BDR Log Cabin in Cozy Resort w/ Private Hot Tub Cabin in Gatlinburg with a water park and a hot tub ## Photo gallery for 3 BDR Log Cabin in Cozy Resort w/ Private Hot Tub ![Exterior detail - 3 BDR Log Cabin in Cozy Resort w/ Private Hot Tub (Gatlinburg)](https://images.trvl-media.com/lodging/109000000/108760000/108751000/108750949/93fcd5d5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Pool - 3 BDR Log Cabin in Cozy Resort w/ Private Hot Tub (Gatlinburg)](https://images.trvl-media.com/lodging/109000000/108760000/108751000/108750949/fe994200.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 bedrooms, iron/ironing board, WiFi, bed sheets - 3 BDR Log Cabin in Cozy Resort w/ Private Hot Tub (Gatlinburg)](https://images.trvl-media.com/lodging/109000000/108760000/108751000/108750949/7958bb85.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, fireplace, DVD player, foosball - 3 BDR Log Cabin in Cozy Resort w/ Private Hot Tub (Gatlinburg)](https://images.trvl-media.com/lodging/109000000/108760000/108751000/108750949/4348291e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - 3 BDR Log Cabin in Cozy Resort w/ Private Hot Tub (Gatlinburg)](https://images.trvl-media.com/lodging/109000000/108760000/108751000/108750949/e32f0ca1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Nestled in the White Oak Resort on the edge of Great Smoky Mountains National Park, this 3-bedroom cabin is a nature lover’s haven. Enjoy resort amenities like a seasonal outdoor pool, fitness center, and scenic nature trails. Unwind with family and friends around the firepit or soak in your private hot tub on the wraparound deck. ## Reviews 9.0 Wonderful ### Entire cabin 3 bedrooms2 bathrooms1498 sq ft ## Popular amenities - Pool - Hot tub - Kitchen - Washer - Dryer - Air conditioning ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire cabin to yourself and will only share it with other guests in your party. ### 3 BDR Log Cabin in Cozy Resort w/ Private Hot Tub Summary: Welcome to White Oak Retreat in Gatlinburg. This 3-bedroom cabin sleeps up to 10 and offers resort-style amenities with easy access to Great Smoky Mountains adventure. The Space: Settle into a comfortable, family-friendly cabin designed for group getaways. The home sleeps 10 across three private bedrooms and two full bathrooms, with a relaxed living area anchored by a seasonal fireplace. Unwind with a foosball match or movie night with the DVD player, catch up on emails at the laptop-friendly workspace, and stay connected with Wi-Fi. Step outside to enjoy the fresh mountain air on the deck (with direct access from the primary suite), fire up the outdoor BBQ grill, and make the most of the garden/backyard space. You’ll also have access to community amenities including a seasonal outdoor pool, hot tub, fitness center, and tennis and basketball courts. What You’ll Love (Features) • Access to resort amenities: seasonal outdoor pool, hot tub, fitness center, tennis and basketball courts (see Important Things to Note) • Sleeps up to 10 across 3 bedrooms • Foosball table and DVD player for easy entertainment • Wi-Fi and a laptop-friendly workspace • Outdoor deck with BBQ grill and backyard space • In-home washer and dryer • Seasonal fireplace • Parking for up to 2 vehicles in the private driveway Layout (Sleeping Arrangements & Bathrooms) • Bedroom 1: King bed, smart TV, deck access; ensuite bathroom with dual vanity and walk-in shower • Bedroom 2: Queen-over-queen bunk bed plus a freestanding queen bed; smart TV • Bedroom 3: Queen bed; TV Bathrooms • Bathroom 1 (ensuite to Bedroom 1): Dual vanity, walk-in shower • Bathroom 2 (hall/guest): Dual vanity, shower/tub combo Important Things to Note • Washer and dryer are in-unit. • Parking: Driveway parking for up to 2 vehicles. • Community amenities: The outdoor resort pool is seasonal and typically open Memorial Day through Labor Day. Other amenities (hot tub, fitness center, tennis and basketball courts) are managed by the community and are subject to availability. • Fireplace is seasonal and available October through March. • Stairs: The cabin has stairs. • Wi-Fi: Wi-Fi is provided; however, due to our Smoky Mountains location, internet speed and cell service can vary and are not guaranteed. • Pets: Pets are not permitted at this home. • Check in is at 4:00 PM and checkout is at 10:00 AM. We cannot guarantee or approve early check in or late checkout requests in advance. • We recommend considering travel insurance, just in case any unexpected changes come up. We do stick to our cancellation policy and want to make sure you're covered! • We provide bedding, towels and a small starter set of essentials to help get you settled. Feel free to message us for details on what’s included. • Salt, pepper, and cooking oil are not provided unless otherwise noted. Getting Around: Family-friendly cabin in Gatlinburg, close to hiking, attractions, and the Great Smoky Mountains ## Property amenities ### Pool/Spa - Communal pool - Hot tub ### Internet - Available in the cabin: WiFi ### Parking and transportation - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Ice maker - Microwave - Oven - Refrigerator - Stovetop - Toaster ### Dining - Dining table ### Bedrooms - 3 bedrooms - Bedsheets provided ### Bathroom - 2 bathrooms - Hair dryer - Shower ### Living spaces - Dining table - Fireplace ### Entertainment - DVD player - TV with cable/satellite channels ### Outdoor areas - Barbecue grill - Firepit - Garden - Patio ### Laundry - Laundry facilities - Washing machine ### Work spaces - Office ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Location highlights - In the city center - In the mountains ### Things to do - Foosball table - Gym - Optional golf privileges - Water park - Theme park nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - Garden - Unit size: 1,498 square feet ## Similar properties ![TV, fireplace, video games](https://images.trvl-media.com/lodging/103000000/102710000/102706200/102706191/4e98d2db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Modern Cabin w/Amenities | Fireplace | Privacy Sevierville - Pool - Kitchen - Washer - Dryer 7.0 Good 2 reviews CA $178 CA $464 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=102706191&PinnedHotelID=102706191&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/120000000/119970000/119967600/119967569/ba845ede.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laurelwood Luxury Cabin Hot Tub Cosby - Hot tub - Kitchen - Washer - Dryer [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=119967569&PinnedHotelID=119967569&HadPinnedHotel=true®ionId=-1&adults=2) ![Fireplace](https://images.trvl-media.com/lodging/116000000/115310000/115303700/115303633/d5d4a54e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Peaceful setting in Smokies Wears Valley - Pool - Kitchen - Washer - Dryer 10 Exceptional 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=115303633&PinnedHotelID=115303633&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/39000000/38260000/38259100/38259045/d8e9ef41.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 30% OFF: 1-Day Sale - Jan 26th. 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Sevierville - Hot tub - Kitchen - Washer - Dryer CA $106 CA $444 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=122251145&PinnedHotelID=122251145&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=108750949&PinnedHotelID=108750949&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=108750949,102706191,119967569,115303633,38259045) ## Policies ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### Property is also known as 66c3d819cc22430013e1dce4 ## About the area Located in Gatlinburg, this cabin is in the city center and near theme parks. Dolly Parton's Stampede Dinner Attraction is a cultural highlight and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Anakeesta. Gatlinburg SkyPark and Gatlinburg Space Needle are not to be missed. [Visit our Gatlinburg travel guide](https://www.expedia.ca/Gatlinburg.dx7474) [View more Cabin rentals in Gatlinburg](https://www.expedia.ca/Gatlinburg-Cabins.d7474-aaCabins.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.75623%2C-83.35644&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wwIGDb2deFWJWvNYm7-T5yY0sqI=) Gatlinburg, TN ### What's nearby - ![Great Smoky Mountains National Park featuring a waterfall, mountains and forest scenes](https://images.trvl-media.com/place/553248635754762509/b2c15e79-d4c4-42e0-b8fe-23d43f0173f2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Great Smoky Mountains National Park 1 min walk \- 0.0 km - ![Bent Creek Golf Club showing signage](https://images.trvl-media.com/place/6326346/fe1cb5ab-ed78-45cf-98aa-35fafb801197.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bent Creek Golf Club 16 min walk \- 1.4 km - ![Gatlinburg](https://images.trvl-media.com/place/6080245/64a71da5-d7a8-4d32-a103-8023949d2cbc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ripley's Aquarium of the Smokies 18 min drive \- 20.5 km - ![Tree Bridge ](https://images.trvl-media.com/place/553248635963643669/4cb2e0e1-f63c-4ee5-87ed-123afc755664.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Anakeesta 18 min drive \- 20.5 km - ![Gatlinburg_ConventionCenter_6127398)02](https://images.trvl-media.com/place/6127398/b2a45645-d7f6-4bb0-84e0-3ab6c4df1674.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gatlinburg Convention Center 20 min drive \- 21.5 km ### Restaurants - Trish's Mountain Diner 7 min walk - Split Rail Eats 13 min drive - Cobbly Nob Cafe & Pizza 3 min walk - Bec’s Grill And Bar 13 min drive - Crystelle Creek Grill 13 min drive ## Frequently asked questions ### Does 3 BDR Log Cabin in Cozy Resort w/ Private Hot Tub have a pool? ### Is 3 BDR Log Cabin in Cozy Resort w/ Private Hot Tub pet-friendly? ### How much is parking? ### Where is 3 BDR Log Cabin in Cozy Resort w/ Private Hot Tub located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## 3 BDR Log Cabin in Cozy Resort w/ Private Hot Tub Reviews ## Reviews ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 19 8 - Good 3 6 - Okay 2 4 - Poor 2 2 - Terrible 0 ### 8.8 Cleanliness ### 9.4 Location ## Reviews ### 10/10 Excellent #### Mary G. Sep 14, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Cabins were really nice and clean ##### Mary G. Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Colleen L. Oct 22, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay Beautiful home and view ##### Colleen L. Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Felicia L. Mar 18, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful cabin in the mountains My family and I brought the kids for Spring break. When we arrived everything was so breathtaking at the cabin. It was clean and the same description from the advertisement of the cabin. Their favorite part was the hot tub. Any issue that we had, they reached out to me promptly. I would definitely recommend this property to others. ##### Felicia L. Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Joseph H. Aug 4, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place. The only complaint was the living room furniture was completely wore out and broken down. Everything else was super and the pool top notch! ##### Joseph H. Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Jessica C. Jul 3, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect getaway We usually try to book a private house with as few neighbors as possible, but we went the other way with this one and it really paid off. The cabin resort was perfect for our family. They had a saltwater pool for my little swimmers, and a tennis/basketball court for my sports nuts. The house was very clean, spacious, and comfortable. Only one minor issue (the dryer stopped working on the first load and wasn’t fixed during our stay) and one minor complaint (the kitchen was completely bare of staples, which is fine, but I’m used to some spices and oils being available, so I was underprepared.). Overall, I would definitely book here again. ##### Jessica C. Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Preeti C. Aug 9, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Very nice, clean and organized. ##### Preeti C. Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Jesse L. Jul 10, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Pleasant cabin for large family. Size of cabin, number of beds, and quality of bathrooms was great! If you have a party of more than six, I’d recommend bringing paper plates/bowls to help supplement the ones in the kitchen. ##### Jesse L. Stayed 8 nights in Jun 2025 ### 10/10 Excellent #### Kendra M. Jun 29, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Vacation Wonderful trip! Great place to stay. ##### Kendra M. Stayed 6 nights in Jun 2024 ### 10/10 Excellent #### Blake F. Jan 16, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great cabin for 15 people to stay in. Good cabin for all to stay and enjoy. ##### Blake F. Stayed 3 nights in Jan 2023 ### 10/10 Excellent #### Jessica T. Oct 6, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect getaway Enjoyed the area. The house was perfect for our family vacation. ##### Jessica T. Stayed 5 nights in Oct 2022 ### 10/10 Excellent #### Shari W. Dec 5, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Really great house very peaceful getaway. We will be staying again My family and I had a wonderful Very easy to rent. When we arrived check in was easy as well as checking out. ##### Shari W. Stayed 3 nights in Dec 2022 ### 10/10 Excellent #### Sarah F. Nov 23, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Relaxation The cabin layout was amazing. I liked that it had covered parking. ##### Sarah F. Stayed 6 nights in Nov 2023 ### 10/10 Excellent #### Olivia B. Mar 12, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Stay! I went with 13 other people for a week. This property was perfect for such a big group! The house was beautiful and clean, and there was so much to do around the area. Definitely recommend this property if you're looking to stay right outside of Pigeon Forge. ##### Olivia B. Stayed 7 nights in Mar 2023 ### 10/10 Excellent #### Kayla E. Sep 20, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Stay We had a great time. The cabin was gorgeous and we had never been to this area of Pigeon Forge before. The location was great, out of the way, yet just a 15 minute or so drive to downtown, it lead right to the Island. We loved everything. ##### Kayla E. Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Morgan C. Jan 23, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay for a big group The house was amazing and perfect for what we needed for a long weekend. The only tiny complaint i have is that they didnt really leave any extra toilet paper or trash bags so we had to buy our own after the first night or two. Otherwise everything was amazing and we would stay again ##### Morgan C. Stayed 3 nights in Jan 2023 ### 10/10 Excellent #### Sarah T. Nov 20, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect cabin vacation for multiple families We had a wonderful time in Pigeon Forge. This cabin was perfect for our trip. We had 3 families staying here with teenagers and kids. The cabin had plenty of room and was very cozy. The rental company was professional and quick to respond to all of my inquiries. Check in/out was easy and efficient. We will definitely stay here again in the future. ##### Sarah T. Stayed 3 nights in Nov 2022 ### 6/10 Okay #### Stephanie B. Jan 2, 2025 Liked: Check-in, communication, location, listing accuracy #### Stay The living room furniture was broken and would not recline. You can hear every foot step made on the second floor. The cabin needed a deep dusting. The tv in the bunk room wouldn’t ever work. The property was very nice. Approx 20 minutes from gatlinburg. Overall nice stay ##### Stephanie B. Stayed 4 nights in Dec 2024 ### 8/10 Good #### Amy M. Apr 17, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Up the hill Great layout! Loved the kitchen and all the though given to spaces to eat. Plenty of room to spread out for visiting and playing with kids. We even had an Easter Egg hunt in the yard. ##### Amy M. Stayed 5 nights in Apr 2023 ### 8/10 Good #### Pam D. Oct 15, 2022 Liked: Cleanliness, check-in, listing accuracy #### Treetop The cabin was nice and spacious. The couches are getting worn. Was about 15 miles from Pigeon Forge. Overall pretty nice. ##### Pam D. Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Tina B. Apr 25, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Spacious Cabin The cabin had plenty of room! We had two families. There were 5 kids total. We all had our own bathrooms and space to relax. The cabin is beautiful and clean! It had all the kitchen amenities that we needed. IF I had to give a recommendation, curtains on for the windows downstairs would be great for the kids who stay down there. We will definitely stay here again! ##### Tina B. Stayed 4 nights in Apr 2023 ### 8/10 Good #### Katie B. Aug 17, 2022 Liked: Cleanliness, check-in, location, listing accuracy #### Beautiful Cabin The home overall was beautiful and only had a few homes nearby, which is what we were looking for, a bit of a mountain/wooded get away. The road leading to the home was very steep so be prepared if you have never been UP in the mountains not sure all automobiles would make it up the inclines. The wrap around deck was beautiful for sitting outside in the mornings and evenings. The kitchen was nice as well with lots of space for everyone to gather round while cooking and eating. The home was great; we loved the separate rooms with a bathroom for each main bedroom. The large game room which offered family gathering was wonderful. The only major issue was the Wi-Fi situation for those of us who also had to get some work done while away. The modem needed to be replaced and instead of purchasing one local and installing it which takes a few minutes to do the owner ordered one to be delivered after we were scheduled to checkout. Had to use personal hotspots for the 4-night stay and the owner was unwilling to compromise on allowing us to order a movie for our last night, which was hanging out at the home, we offered to pay with our personal credit card. ##### Katie B. Stayed 4 nights in Aug 2022 ### 6/10 Okay #### Peggy R. Jul 7, 2023 Liked: Check-in, location, listing accuracy Disliked: Cleanliness #### Our stay The dust was so thick on the shelves in the master bathroom. One of the children found a pill which turned out to be a blood thinner on the floor under the couch. This could have been very bad had one of the smaller children had found it. After contacting Julie with Grand Welcome about the air conditioning and the overflow of trash we were not happy with. They finally came out on Thursday to check the air and we were leaving the next morning. What was the point then?! The trash was never picked up even after Julie said it would be. Never picked up so we had no where to put all the trash. There is a lot more. Oh, the grill was filth disgusting. We had to burn off all the greasy mess before we could use it. I will send more later. ##### Peggy R. Stayed 5 nights in Jul 2023 ### 4/10 Poor #### Janelle G. Jul 16, 2023 Liked: Location, listing accuracy Disliked: Check-in, communication #### Nice Cabin with Issues This cabin in beautiful and was perfect size for our group of 13 people. The layout is nice and there was plenty of room for everyone. When I booked this cabin, it stated several places that I would receive my arrival instructions 7 days prior to my arrival. When it was 2 days before the day we were supposed to leave and I still hadn’t heard anything, I got nervous and attempted to reach out to the host. I spent an entire day trying to get ahold of someone. I sent emails, I called, I left voicemails, I sent text messages and no responses. I finally called and sat on hold for several hours and reached a representative and got the arrival instructions. Once we arrived, the cabin was nice but we did notice some issues that we didn’t want to be responsible for. A screen busted out of one of the doors, etc. I sent an email stating these issues. They responded a few hours later saying a local representative would be in contact. We also had to wipe down all the counters and tables after we checked it. A local representative never reached out to me our entire stay. I really wish they would have so I could have then told them about the AC issue. We could not get the temperature in the cabin to go under 78 degrees. We ended up going to the Dollar General up the road and buying them out of fans. They said I should have called but I emailed and never heard back, I wasn’t about to call and sit on hold all day like I did just to get our arrival instructions. ##### Janelle G. Stayed 3 nights in Jun 2023 ### 4/10 Poor #### Mike H. Apr 13, 2023 Liked: Check-in Disliked: Cleanliness, communication, location, listing accuracy #### Read this review before booking Unfortunately our stay here was less than wonderful! I've reached out to the customer service team regarding all the issues I'm about to list, and there was zero help. They shifted the blame on anyone but themselves. We stayed over Easter weekend, and it was cold and rainy almost every day we were there... because of that, we wanted to use the fireplace. It wouldn't ignite, I reached out to customer service (the number was text to me) and they said they would have someone in the area get back to me. I never heard a word back, so the fireplace was never in working order the whole time we were there. Next, we prepared a bunch of meat to be cooked in the grill... the grill barely lights a flame! We put the meat on it for 20 minutes, just to literally have raw meat still on the grill. Pathetic! So we were stuck with 9 very hungry people and pounds of raw meat! The kitchen faucet was coming out of the sink so we hand tightened it, but I'm sure for the next visitor it will do the same thing. Lastly, every single ceiling fan in the cabin in full of dust! There were cobwebs in all the bathrooms, in some of the windows and above the headboards. We were very disappointed in this cabin. It needs a lot of attention and the customer service team didn't want to help in any way. I would not recommend staying here at all. We definitely will not be coming back. I personally text them to see if they would make it right, and they didn't. They just passed the blame on to other issues/people. ##### Mike H. Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### Marilyn L. Aug 20, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy ##### Marilyn L. 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