Gaspar Hernandez Vacation Packages

The staff was very pleasant and Alfredo on the front desk was pleasant and very helful! I enjoyed the beach and watching all the kite surfing!

The staff was amazing, all of the employees were willing to go the extra mile to make you feel home. The beach is the Best Samaná The food choices were limited. They have to work on it

I would be good if they could update the process of making dinner reservation, you can`t do it over the phone, you have to go every morning to make the reservation on the day you want to dine. The food at the Mexican restaurant was terrible. We stayed 4 nights and had to eat at the buffet all the time because there was no other option. The spaces at the rest of the restaurantes were booked. The beer was terrible, sometimes it was ok and some it tasted like vinegar, like it was already spoiled. We went to the spa, the massage was great and then we had paid for a half an hour of jacuzzi and it was cold, the hot water wasnt`t working. There are a lot of things that they could make better, since the beach and place is beautiful!

The property iz nice, but the front desk service was horrible. Once i arrived to the resort, my itinerary had changed without me knowing. I went to the other check in place and they were only two workers behind the desk attending many customers that had just arrived at the resort or guest that were already there. I waited over 45 minutes in the lobby before i was seen. Mind you it HOT inside of the resort and i was getting very aggie. They should have had more workers assisting with the influx of customers at this time (check in times).

Property limit and force restrictions on the usage of air conditioning in to the unit for saving money on energy, incredible for a beach destination in the middle of the Caribbean region.