Plage privée, sable blanc, chaise longue, parasol
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Sheraton Maldives Full Moon Resort & Spa – Avis

5 out of 5
Sheraton Maldives Full Moon Resort & Spa
Furanafushi Island, Furanafushi Island

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 276 avis sur 468." "
Note de 8 – Bien, d’après 126 avis sur 468." "
Note de 6 – Acceptable, d’après 27 avis sur 468." "
Note de 4 – Médiocre, d’après 17 avis sur 468." "
Note de 2 – Terrible, d’après 22 avis sur 468." "

9,2/10

Propreté

8,8/10

Service et personnel

8,8/10

Commodités

9,0/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

MOHAMED EL AMINE

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en juin 2019

10/10 – Excellent

Voyageur vérifié

Séjour de 4 nuits en février 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Le Paradis sur Terre
Séjour exceptionnel, dans un environnement paradisiaque. Nous avions un bungalow sur pilotis pendant une semaine, une magnifique expérience!

6/10 – Acceptable

Antoine, Paris

Points forts : Propreté, confort de la chambre
Rapport qualité prix décevant
Expérience en demi-teinte. Le Sheraton n'est pas à la hauteur des attentes. Un beau resort certes mais rien d'exceptionnel, et qui du coup est vraiment très cher versus l'environnement. Quand on voit que l'hôtel a mis 48h pour récupérer le plateau du room service déposé devant la porte, ça fait peur pour un hôtel qui annonce... 5 étoiles. Le souci majeur est le personnel peu impliqué voire mal aimable. Mais également la restauration qui est médiocre et à des prix franchement ahurissants. Seuls points positifs : le personnel du Spa (excellent) et les équipes très enthousiastes du Water Sports Center. Mais pour le même prix, vous pouvez avoir BEAUCOUP mieux dans les îles environnantes. Regardez...

10/10 – Excellent

Natalie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We stayed at the resort for our honeymoon, the resort is well maintained and is a 15 min speedboat ride from the airport. The overwater bungalow was spacious and our room was regularly cleaned. Staff are all professional and accommodating. Convenient dining options, room service facilities and onsite water activities.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Alban

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
It was a fantastic stay , we‘ll back soon ☀️👙 The staff is great, the island , the activities, the food, it was everything absolutely perfect .
Séjour de 16 nuits en mai 2024

10/10 – Excellent

Kazuko

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
management very perfectional, staff very kind and strong teamwork.
Séjour de 7 nuits en mai 2024

10/10 – Excellent

Rena

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Amazing location. Convenient, clean and amazing views
Séjour de 4 nuits en mai 2024

10/10 – Excellent

Shamim

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It is beautiful island.highly maintained property and very friendly staff. Many options to choose from dofferent cuisines.
Séjour de 2 nuits en avril 2024
Teges Triguna a répondu le 9 mai 2024
Dear Shamim,Thank you for sharing your kind words and positive feedback! We are thrilled to hear that you had a memorable experience at our little piece of paradise. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa

10/10 – Excellent

Hossam Mohamed

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All went smooth and as planned, staff are really good and friendly and we’re taking good care of us, just the checkout procedures weren’t that good as the planning was weak in this part, however it was rectified but not in spot. Thank you for a nice stay we spent 😊
Séjour de 6 nuits en avril 2024
Teges Triguna a répondu le 9 mai 2024
Dear Hossam,Thank you for staying with us. We are thrilled to hear that you had a memorable experience at our little piece of paradise. We appreciate your words of appreciation towards our associates for their attentive service. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa.

2/10 – Terrible

Mohammed

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Séjour de 1 nuit en avril 2024
Teges Triguna a répondu le 9 mai 2024
Dear Mohammed, Thank you for taking the time to share your feedback. Regret to learn that we fell short of meeting your expectations on this occasion. We would truly appreciate it if you could provide us with the details of your stay experience. Rest assured, corrective measures will be taken to prevent similar occurrences in the future. Thank you and we wish you a wonderful day. Warm regards,Sheraton Maldives Full Moon Resort & Spa

10/10 – Excellent

prasad

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great property, great staff
Séjour de 3 nuits en avril 2024
Teges Triguna a répondu le 9 mai 2024
Dear prasad, Thank you for staying with us. We are thrilled to hear that you had a memorable experience at our little piece of paradise. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa

2/10 – Terrible

Danish

Voyage en famille, Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I facing a lot of problems here I contact expida and Sheraton both unhelpful they committed with me and wait until my checkout time tirrble service
Séjour de 3 nuits en avril 2024
Teges Triguna a répondu le 9 mai 2024
Dear Danish, Thank you for taking the time to share your feedback about your recent experience. Regret to learn that we fell short of meeting your expectations on this occasion. We sincerely apologize for the inconvenience and we'd love the opportunity to personally ensure a better experience during your next visit should travels bring you back to the Maldives. Warm regards,Sheraton Maldives Full Moon Resort & Spa

10/10 – Excellent

Russell

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The food was very good with an equally good diversity of styles. The staff were ultra friendly and polite. The service was a bit laid back but after two days relaxing there we didn't notice it. The only disappointment (not the Resorts fault) was the very poor quality of the coral, even on the safari we went on. Resulting in below average snorkeling.
Séjour de 5 nuits en avril 2024
Teges Triguna a répondu le 9 mai 2024
Dear Russell, Thank you for sharing your kind words and positive feedback! We are thrilled to hear that you had a memorable experience at our little piece of paradise. Thank you for your feedback with regards to your snorkeling experience. We are doing our best to restore our marine ecosystem with Adopt A Coral program by growing them through regeneration process. Your support is highly appreciated and we all hope to see a more thriving coral reef in the future. We look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa

10/10 – Excellent

Mark

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great job
Séjour de 1 nuit en mars 2024
Teges Triguna a répondu le 9 mai 2024
Dear Mark,Thank you for staying with us. We are thrilled to know that you had a memorable experience at our little piece of paradise. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa

10/10 – Excellent

Nasser

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My host Siraj was the best
Séjour de 6 nuits en mars 2024
Teges Triguna a répondu le 9 mai 2024
Dear Nasser,Thank you for staying with us. We are thrilled to hear that you had a memorable experience at our little piece of paradise. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa

10/10 – Excellent

JAMES

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful area, with perfect accommodation and excellent customer service.
Séjour de 3 nuits en mars 2024

10/10 – Excellent

YUICHIRO

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en janvier 2024

10/10 – Excellent

Hana

Séjour de 5 nuits en janvier 2024
Teges Triguna a répondu le 9 mai 2024
Dear Hana, Thank you for staying with us. We are thrilled to know that you had a memorable experience at our little piece of paradise. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa

8/10 – Bien

Ashok

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Heartfelt Odyssey at Sheraton Maldives:
Embarking on a journey to the Maldives, we found ourselves at the Sheraton property, an abode of warmth, smiles, and unforgettable experiences. While the rain occasionally teased our plans, the symphony of hospitality orchestrated by the staff transformed every drop into a note of joy. Our voyage commenced with a seamless transition from the airport to the boat, a prelude to the exceptional service awaiting us. The welcoming committee at the property wore smiles brighter than the sun, setting the tone for a stay where happiness would be our constant companion. The rooms, a sanctuary of cleanliness and comfort, became our haven. As we opened the door to the balcony, the magnificence of the ocean unfolded like a grand tapestry, a sight to behold. Yet, the true spectacle was not just the natural beauty but the culture woven by a team that extended beyond being professionals to becoming family. In this paradise, smiles were the currency, and happiness, the legacy. The staff, from Moideen at the breakfast counter to Tamil Selvan grilling fish, Mohan at the hot counter, and the ever-watchful restaurant supervisor Lakshmi, The sous Chef Rashid, exuded a genuine care that made us feel at home. The names on the staff roster were not mere titles; they were friends and companions on our journey.Behind each smile, we discovered stories of sacrifice and dedication, Leaving families behind, the staff showcased unwavering professionalism, warmth,and a commitment to excellence.
Séjour de 6 nuits en décembre 2023

10/10 – Excellent

Mai

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good location, not too far from Airport island. It has all facilities: Private beach, water sport, swimming pool, bar, restaurants etc
Séjour de 2 nuits en décembre 2023

8/10 – Bien

Jennifer

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the place! They need to better organize events but other than that, this place is magical.
Séjour de 4 nuits en décembre 2023

8/10 – Bien

Jennifer

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to travel with kids. I wish I would have snorkeled. Could not find a proper time to go snorkeling because they only have certain times, and I was not aware you could private snorkeling so missed out on this opportunity. They also cancelled my tour of the dolphins without informing me and I was leaving the next day so was left without doing many water activities. The places is great and a wonderful place for kids but they need to do better with the organization of events. It also rained for the Christmas dinner and there was no plan b. They took us to the breakfast area and the live band left. We paid $255 per person. The next day there was a barbecue on another island and there were not enough umbrellas. Everyone was cooked.

10/10 – Excellent

Jennifer

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Definitely a place to stay if you have children. They have a lot of activities for kids.
Séjour de 1 nuit en décembre 2023

8/10 – Bien

Irtisha

Séjour de 4 nuits en décembre 2023

10/10 – Excellent

Sergey, Northbrook

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice place to relax. Near the airport. The best decision is to take villa on the first line of the ocean. Villa has pool and two bicycles included. Alcohol is 89 US dollars per bottle of vine, but we have to understand it - Maldives are Muslim country. And our manager Ayana was very helpful and solves all the questions, we had. Thank you very much! Sergey and Oxana
Séjour de 6 nuits en décembre 2023

10/10 – Excellent

EVELYNE

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en octobre 2023
Teges T. a répondu le 4 déc. 2023
Dear EVELYNE,Thank you for staying with us. We are thrilled to hear that you had a memorable experience at our little piece of paradise. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa

10/10 – Excellent

Tyrone

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I will be returning to the “Over-water” bungalows for sure. Great experience!!
Séjour de 4 nuits en octobre 2023
Teges Triguna a répondu le 13 nov. 2023
Dear Tyrone, Thank you for sharing your kind words and positive feedback! We are thrilled to hear that you had a memorable experience at our little piece of paradise. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa.

10/10 – Excellent

Qaisar, Norcross

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great property
Séjour de 3 nuits en octobre 2023
Teges Triguna a répondu le 13 nov. 2023
Dear Qaisar, Thank you for staying with us. We are thrilled to hear that you had a memorable experience at our little piece of paradise. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa.

10/10 – Excellent

Harbinder

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
very clean and very beautiful
Séjour de 5 nuits en octobre 2023
Teges Triguna a répondu le 13 nov. 2023
Dear Harbinder, Thank you for staying with us. We are thrilled to hear that you had a memorable experience at our little piece of paradise. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa.

10/10 – Excellent

Amy

Séjour de 5 nuits en octobre 2023
Teges Triguna a répondu le 13 nov. 2023
Dear Amy, Thank you for staying with us. We are thrilled to hear that you had a memorable experience at our little piece of paradise. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa.

10/10 – Excellent

ATEQ

Séjour de 4 nuits en septembre 2023
Teges Triguna a répondu le 13 nov. 2023
Dear ATEQ, Thank you for staying with us. We are thrilled to hear that you had a memorable experience at our little piece of paradise. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa.

10/10 – Excellent

Lalita

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en septembre 2023
Teges Triguna a répondu le 13 nov. 2023
Dear Lalita, Thank you for staying with us. We are thrilled to know that you had a memorable experience at our little piece of paradise. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa.

6/10 – Acceptable

Mohammed

Voyage en famille
Not that great
Our room was nice, we had the overwater bungalow. It would have been nice if umbrellas were provided for the decks as the decks got quite hot during the day. All-inclusive did not mean all inclusive. We were prevented from having certain drinks that should have been included in our package. My mother is diabetic and was denied snacks between meals, we were told we would have to pay extra. They tried to kick us out of our room before check out time because of the “boat schedule.” With all the money this resort makes, they should be able to afford their own tender boats to transfer guests. Bicycles are only available to some guests.
Séjour de 2 nuits en septembre 2023

8/10 – Bien

Fathima

Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Puja

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Family Vacation
It was our first family trip since COVID and our son was also turning 2 years old. The staff and resort made it such a memorable day and trip for our family. It was the best 5 days in tropical paradise. Thank you to all for your service and hospitality!
Séjour de 5 nuits en août 2023
Sheraton Maldives Team a répondu le 5 sept. 2023
Dear Puja,It is great to see that you had a splendid time with us.We hope to see you again.Best regards,Sheraton Maldives Team

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en août 2023
Sheraton Maldives Team a répondu le 5 sept. 2023
Thanks for choosing to stay with us and also for this wonderful feedback.Warm regards,Sheraton Maldives Team

10/10 – Excellent

José Luis

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2023
Sheraton Maldives Team a répondu le 5 sept. 2023
Dear Jose,Many thanks for this wonderful 10 out of 10!Warm regards,Sheraton Maldives Team

8/10 – Bien

Vonnie

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really amazing blue waters and warm to swim in. Just like getting into a warm bath! Sunshine was very much appreciated! Very well respectful and professional staff! Really appreciate our time there. Recommended for sure😌
Séjour de 2 nuits en août 2023
Sheraton Maldives Team a répondu le 28 août 2023
Dear Vonnie,Many thanks for your wonderful feedback.We do hope to welcome you back in the near future.Warm regards,Sheraton Maldives Team

10/10 – Excellent

Vonnie

Voyage en groupe
Points forts : Commodités
Beautiful resort, high speed wifi, nice bungalow, clean beach with great views.
Séjour de 1 nuit en août 2023
Sheraton Maldives Team a répondu le 28 août 2023
Dear Vonnie,Many thanks for your wonderful feedback.We do hope to welcome you back in the near future.Warm regards,Sheraton Maldives Team

2/10 – Terrible

dennis, North Miami

Points forts : Propreté
Points faibles : Service et personnel
Horrible scam management. Paid $1,200 a night (all inclusive). Booked first night and then decided I could not get a direct flight so booked second night ( two different reservations but booked exact same room.) Hotel forced that I check out of my room at noon and then recheck into my room at 3 pm leaving me to sit around for 3 hours. Mind you this is $1200 a night ALL INCLUSIVE! The scam goes on. Went to have an “ inclusive drink” pre-dinner ( at 6:30 pm) I was told that I could only get an inclusive drink at dinner. $380/night for ALL INCLUSIVE does not include a drink pre-dinner. Scam operation. Abusive management. STAY FAR AWAY.
Séjour de 1 nuit en août 2023
Teges T. a répondu le 7 sept. 2023
Dear dennis, Thank you for sharing your feedback about your recent experience at Sheraton Maldives Full Moon Resort & Spa. We sincerely apologize for the inconvenience you encountered during your visit. We strive to provide exceptional service and ensure that our guests have a memorable and enjoyable time. Regret to learn that we fell short of meeting your expectations on this occasion. We take your concerns seriously as your feedback is invaluable in helping us identify areas that need improvement. Rest assured, corrective measures will be taken to prevent similar occurrences in the future. We'd love the opportunity to personally ensure a better experience during your next visit should travels bring you back to the Maldives. Warm regards,Sheraton Maldives Full Moon Resort & Spa.

10/10 – Excellent

Min

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I like the environment
Séjour de 1 nuit en juillet 2023
Teges T. a répondu le 7 sept. 2023
Dear Min, Thank you for sharing your kind words and positive feedback! We are thrilled to hear that you had a memorable experience at our little piece of paradise. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa.

8/10 – Bien

Syed

Séjour de 3 nuits en août 2023
Sheraton Maldives Team a répondu le 28 août 2023
Dear Syed,It is great to see that you had a splendid time with us.We hope to see you again.Best regards,Sheraton Maldives Team

10/10 – Excellent

muhammad

Séjour de 4 nuits en août 2023

10/10 – Excellent

Andre R

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en août 2023
Sheraton Maldives Team a répondu le 28 août 2023
Dear Andre,Thanks for choosing to stay with us and also for this wonderful feedback.Warm regards,Sheraton Maldives Team

10/10 – Excellent

Farah

Séjour de 3 nuits en juillet 2023
Teges Triguna a répondu le 26 juill. 2023
Dear Farah, Thank you for staying with us! We are thrilled to know that you had a memorable experience at our little piece of paradise. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa.

10/10 – Excellent

Tri

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very beautiful resort. It was worth the money. nice restaurant.
Séjour de 1 nuit en juillet 2023
Teges Triguna a répondu le 26 juill. 2023
Dear Mubarak, Thank you for staying with us! We are thrilled to know that you had a memorable experience at our little piece of paradise. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa.

8/10 – Bien

Rohit Sudeshkumar

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice property, close to Male so not a long stretch from the airport. Family friendly property. Good food and service options. One thing that stood out was the dramatic change in service as soon as weekend hit. The service levels dropped from being asked to requesting someone for things. It was very odd.
Séjour de 3 nuits en juin 2023
Teges Triguna a répondu le 26 juill. 2023
Dear Rohit, Thank you for sharing your kind words. We are thrilled to hear that you had a memorable experience at our little piece of paradise. Your feedback is very valuable and rest assured that we have taken your feedback seriously as an opportunity for improvement. Thank you and we look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa.

10/10 – Excellent

Mubarak

Séjour de 1 nuit en juin 2023
Teges Triguna a répondu le 26 juill. 2023
Dear Mubarak, Thank you for staying with us! We are thrilled to know that you had a memorable experience at our little piece of paradise. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa.

10/10 – Excellent

Cecille I

Séjour de 2 nuits en juin 2023
Teges Triguna a répondu le 26 juill. 2023
Dear Cecille, Thank you for staying with us! We are thrilled to know that you had a memorable experience at our little piece of paradise. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Best regards,Sheraton Maldives Full Moon Resort & Spa.