Title: Pestana Promenade Ocean Resort Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pestana Promenade Ocean Resort Hotel Boardwalk/promenade hotel with 2 restaurants and a fitness center ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/3000000/2870000/2865000/2864999/e2dbb1e6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/10b5455a-0def-4d62-8e9a-dba907a69574-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2870000/2865000/2864999/96ac17df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/3000000/2870000/2865000/2864999/c4cd949a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2870000/2865000/2864999/fd3722a7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Pestana Promenade Ocean Resort Hotel offers a peaceful oceanfront escape where guests can relax at the sauna and enjoy delicious meals at two on-site restaurants. The property provides free WiFi throughout and features an indoor pool for year-round swimming. 9.2 Wonderful ## Popular amenities - - - Bar - Room service - Spa - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2864999&PinnedHotelID=2864999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2864999&PinnedHotelID=2864999&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2864999&PinnedHotelID=2864999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2864999&PinnedHotelID=2864999&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2864999&PinnedHotelID=2864999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2864999&PinnedHotelID=2864999&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2864999&PinnedHotelID=2864999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2864999&PinnedHotelID=2864999&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 5 of 5 rooms ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2870000/2865000/2864999/fbac823e_edited_2259.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room, Sea View 9.4 Exceptional 6 reviews ### Highlights Balcony Soundproofed Air conditioning LCD TV Blackout drapes/curtains Hair dryer Shower/tub combination Private bathroom - 237 sq ft - Sea view - Sleeps 3 - 2 Twin Beds ![View from room](https://images.trvl-media.com/lodging/3000000/2870000/2865000/2864999/4bd31c4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room, Partial Sea View (Side View) 8.8 Excellent 3 reviews ### Highlights Balcony Soundproofed Air conditioning LCD TV Blackout drapes/curtains Hair dryer Shower/tub combination Private bathroom - 249 sq ft - Partial sea view - Sleeps 3 - 2 Twin Beds ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2870000/2865000/2864999/fbac823e_edited_2259.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Sea View 8.4 Very good 5 reviews ### Highlights Balcony Soundproofed Air conditioning LCD TV Blackout drapes/curtains Hair dryer Shower/tub combination Private bathroom - 323 sq ft - Sea view - Sleeps 3 - 2 Twin Beds ![Twin Room (Promenade)](https://images.trvl-media.com/lodging/3000000/2870000/2865000/2864999/06df18cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room (Promenade) ### Highlights Balcony Soundproofed Air conditioning LCD TV Blackout drapes/curtains Hair dryer Shower/tub combination Private bathroom - 194 sq ft - Sleeps 2 - 2 Twin Beds ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2870000/2865000/2864999/57a2b599.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room, Pool View 9.4 Exceptional 3 reviews ### Highlights Balcony Soundproofed Air conditioning LCD TV Blackout drapes/curtains Hair dryer Shower/tub combination Private bathroom - 237 sq ft - Sleeps 3 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFunchal-Hotels-Pestana-Promenade-Ocean-Resort-Hotel.h2864999.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFunchal-Hotels-Pestana-Promenade-Ocean-Resort-Hotel.h2864999.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.63744%2C-16.93640&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=olgs-iILGS1Dtue7hMAII7t81Ks=) Rua Simplicio dos Passos Gouveia, #31, Funchal, 9000-001 #### What's nearby - Lido Bathing Complex - 5 min walk - 0.5 km - Centro Comercial Forum Madeira - 9 min walk - 0.8 km - CR7 Museum - 3 min drive - 2.7 km - Town Square - 4 min drive - 3.1 km - Funchal Farmers Market - 5 min drive - 3.5 km #### Getting around - Cristiano Ronaldo Airport (FNC) - 21 min drive #### Restaurants - ‪Pestana Promenade - ‬1 min walk - ‪Window to Asia - ‬6 min walk - ‪G Point - ‬3 min walk - ‪Fortimdolido - ‬4 min walk - ‪Alforno - ‬5 min walk ## About this property ### Pestana Promenade Ocean Resort Hotel Upscale hotel near CR7 Museum Consider a stay at Pestana Promenade Ocean Resort Hotel and take advantage of a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna, and indulge in a facial, a massage, or a body treatment. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a gym. You'll also enjoy the following perks during your stay: - An indoor pool and an outdoor pool - Buffet breakfast (surcharge), self parking (surcharge), and a banquet hall - Massage treatment rooms, concierge services, and a billiards/pool table - Meeting rooms, multilingual staff, and smoke-free premises - Guest reviews say great things about the helpful staff Room features All 110 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with bidets and shower/tub combinations - LCD TVs with cable channels - Balconies, recycling, and childcare services ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/14400/14327/32b856e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pestana Carlton Madeira Ocean Resort Hotel Funchal - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 1,001 reviews CA $217 CA $232 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=14327&PinnedHotelID=14327&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/1000000/20000/14400/14349/a8f8d657.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pestana Casino Park Ocean and SPA Hotel Funchal - 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Savoy Signature Funchal - Pool - Spa - Pet-friendly - Free WiFi 9.0 Wonderful 414 reviews CA $238 CA $254 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=71119006&PinnedHotelID=71119006&HadPinnedHotel=true®ionId=-1&adults=2) ![Master Suite | View from room](https://images.trvl-media.com/lodging/3000000/2270000/2264100/2264070/4058d75a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Madeira Mare Funchal - Pool - Spa - Pet-friendly - Kids pool 9.2 Wonderful 547 reviews CA $254 CA $270 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=2264070&PinnedHotelID=2264070&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/1000000/870000/863000/862912/a6afe1fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pestana Vila Lido Madeira Ocean Hotel Funchal - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 262 reviews CA $327 CA $347 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=862912&PinnedHotelID=862912&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2170000/2163100/2163062/8c55125b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Vine Funchal - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 1,001 reviews CA $280 CA $297 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=2163062&PinnedHotelID=2163062&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (EUR 15 per day) ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 20 per person - 2 restaurants - A bar/lounge ### Restaurants on site - Deep-Blue and Breezes ### Things to do - Billiards/pool table - Gym - Indoor pool - Outdoor pool - Sauna ### Family friendly - In-room babysitting (surcharge) - Indoor pool - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business center - Meeting rooms ### Outdoors - Garden - On the boardwalk/promenade - Terrace ### Spa - Facials - Massage - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 7 floors - Banquet hall - Built in 2009 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Phone - Recycling - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:30 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 20 per person - Self parking fee: EUR 15 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned Property Registration Number 3982 ### Property is also known as Pestana Ocean Pestana Ocean Promenade Pestana Ocean Promenade Resort Hotel Pestana Promenade Pestana Promenade Ocean Pestana Promenade Ocean Funchal Pestana Promenade Ocean Resort Hotel Pestana Promenade Ocean Resort Hotel Funchal Pestana Promenade Resort Hotel Pestana Promenade Ocean Hotel Funchal Pestana Promenade Ocean Resort Hotel Madeira/Funchal Pestana Promenade Ocean Resort Pestana Promenade Ocean Resort Hotel Hotel Pestana Promenade Ocean Resort Hotel Funchal Pestana Promenade Ocean Resort Hotel Hotel Funchal ## Frequently asked questions ### Does Pestana Promenade Ocean Resort Hotel have a pool? > Yes, this property has an indoor pool and an outdoor pool. ### How much does it cost to stay at Pestana Promenade Ocean Resort Hotel? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Pestana Promenade Ocean Resort Hotel on Nov 22, 2025 start from CA $220.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Funchal-Hotels-Pestana-Promenade-Ocean-Resort-Hotel.h2864999.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Pestana Promenade Ocean Resort Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Pestana Promenade Ocean Resort Hotel? > Self parking is available for EUR 15 per day. ### What time is check-in at Pestana Promenade Ocean Resort Hotel? > Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. ### What time is check-out at Pestana Promenade Ocean Resort Hotel? > Check-out is at noon. ### Where is Pestana Promenade Ocean Resort Hotel located? > Situated on the boardwalk/promenade, this hotel is within a 10-minute walk of Lido Bathing Complex, Ponta Gorda Bathing Complex, and Centro Comercial Forum Madeira. Parque Canino do Jardim da Ajuda and Doca do Cavacas Natural Pools are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Pestana Promenade Ocean Resort Hotel Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Location ### 9.4 Staff & service ### 8.6 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 420 8 - Good 218 6 - Okay 38 4 - Poor 10 2 - Terrible 1 ### 10/10 Excellent #### DAVID Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff very friendly and helpful, lots of staff cleaning ##### DAVID Stayed 8 nights in Sep 2025 ### 10/10 Excellent #### Jake Jul 12, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice hotel in a lovely area, short walk to Funchal town. ##### Jake Stayed 10 nights in Jul 2022 ### 10/10 Excellent #### DAVID WESLEY Oct 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent view of ocean. ##### DAVID WESLEY Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### Ben Jan 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Another brilliant addition to the Pestana brand, which has many great Hotels in Maderia. I booked another stay as soon as I returned home, ##### Ben Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Kim May 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lots of positives - spacious room with comfy bed, very friendly efficient staff, great breakfast choice and lovely gardens and pool area. conveniently located for local transport and many restaurants. ##### Kim Stayed 7 nights in May 2024 ### 10/10 Excellent #### Elaine Oct 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 3rd time in this property….high standard of cleanliness and attention. Good choices for breakfast. ##### Elaine Stayed 14 nights in Oct 2024 ### 8/10 Good #### Laura Sep 16, 2024 Liked: Cleanliness, staff & service, amenities The common areas of the hotel were lovely . Lush grounds and fantastic amenities . The rooms need a refresh as they are dated . Pricey property when compared to another hotel our friends stayed at up the street . Breakfast assortment was plentiful with something for everyone . ##### Laura Stayed 4 nights in Sep 2024 ### 8/10 Good #### Gagandeep Kaur Jan 20, 2023 Liked: Property conditions & facilities Disliked: Staff & service Good hotel but staff is not helpful and friendly. Especially the cleaning staff who does your room. Hey ##### Gagandeep Kaur Stayed 4 nights in Jan 2023 ### 10/10 Excellent #### Pasi Jan 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A pleasent stay Stayed here over the new year for about a week. Overall a nice experience. The hotel is very clean and the staff is very helpful and friendly. The location of the hotel is good and the ocean view from the balcony is beautiful. I really enjoyed the breakfast as well, it has a lot of options to choose from and there was sparkling wine available every morning. I only had two minor issues with the room. The pillows were a bit hard for me personally. And the bed is not a real double bed, but two small beds next to each other. And although the staff did provide us with a large mattress on top, it still isn’t quite the same thing as a real double bed. But these are minor things and the overall experience in the hotel was very nice. I can recommend this hotel. ##### Pasi Stayed 8 nights in Dec 2024 ### 6/10 Okay #### Alex Jan 16, 2023 Liked: Cleanliness, staff & service Promenade room was extremely itsy-bitsy and noisy. There is plenty of 4\* hotels nearby with bigger rooms. When the balcony windows are closed you may feel that you are staying in the basement storage room. Not for the people with the irrational fear of confined spaces. And no privacy when the windows are open. Breakfast was okay. The service was efficient, the greeting desk and concierge were friendly. ##### Alex ### 4/10 Poor #### Janet May 9, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The dining options were a disappointment. After our first buffet dinner was poorly done we chose to only eat our prepaid breakfast onsight. Internet in the room was extremely unreliable and my husband had to go to the business center to use his laptop. The bed was very hard and uncomfortable. On the positive side, the staff were pleasant. While outdated, the rooms were clean. ##### Janet Stayed 7 nights in May 2023 ### 10/10 Excellent #### Brian Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had the best time here, great location, staff was amazing from the front desk to the manager. Pool was great after a long day of exploring ##### Brian Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Thomas Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Schöne Hotelanlage, freundliches Personal. Lüftung im Zimmer laut, lässt sich nicht abschalten. ##### Thomas Stayed 9 nights in Jul 2025 ### 6/10 Okay #### Sharon Jul 15, 2025 Disliked: Amenities 4 Sterne sind zuviel. Einrichtung sehr langweilig, Freundlichkeit des Personals -naja….. Poolbar fanden wir enttäuschend und nicht wirklich einladend. Frühstück wiederum sehr gut. Die Lage war für uns nicht optimal und wir mussten einen Roller mieten. ##### Sharon Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Theivakulasingham Apr 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es Hat uns alles sehr gut gefallen. ##### Theivakulasingham Stayed 6 nights in Apr 2025 ### 8/10 Good #### James Apr 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to spend a week, good links to town centre and local walks along promenade. Buffet and breakfast was excellent. Could improve communication on facilities, as staff could not supply English language text on the TV (remained in German due to IT problem). ##### James Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Günther Feb 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very good Services and friendly Personal; ##### Günther Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Thomas Jan 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr schönes Hotel in guter Lage! ##### Thomas Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### Iwona Dec 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel. Rooms are showing a little bit of wear and tear but very clean. Breakfast buffet fit for a king! Great outdoor pool, but not heated so it was rather cold in November. Indoor pool, jacuzzi and sauna were also great. I just wished they would not close at 8pm. After hiking the lavadas, and dinner we really had to hustle to be able to use these facilities for at least a little bit. Definitely would stay again. ##### Iwona Stayed 6 nights in Nov 2024 ### 4/10 Poor #### phillip Oct 25, 2024 Liked: Staff & service, amenities Disliked: Property conditions & facilities Unfortunately I cannot give a good review in general as the room we stayed had many flaws as I’m listing below. Air conditioning was very poor, not enough to cool the room for the night. We could not open the terrace window as it was right on the Promenade making it uncomfortable to have a sit down outside. The room was very small and more appropriate to a 2 star hotel. The facilities in general were very good, pool, jacuzzi, restaurant….etc The staff were fantastic however I cannot hide the fact that the room was the down side of our holidays, DO NOT CHOOSE THE PROMENADE ROOMS!!!! After 15 miles of hiking we deserve a good rest to tackle the next day, unfortunately that did not happen due to the room being very poor for a 4 star hotel Breakfast was fine and very well served! ##### phillip Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Jeanette Oct 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff in the breakfast/dinning were absolutly fantastic. So nice, friendly and polite and did their best for me. Tip them generously when you stay there!!! ##### Jeanette Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Preethi Sep 8, 2024 Disliked: Cleanliness, room comfort #### Not great This is far from a 4 star hotel. Breakfast is average. Housekeeping pretty average when an iron was requested they never brought it and one day didn’t leave towels after taking the dirty ones. The main issue is our room had a strong smell of sewage. There is another review of this hotel from May discussing the horrible smells on the same floor and this clearly was not addressed. The bed is like a hostel cot. The pool while heated is still too cold. The jacuzzi is not hot at all I wouldn’t even consider it lukewarm. The sauna and Turkish bath have strange hours (closed from around noon til 430). The room is run down. I would not recommend staying here. ##### Preethi Stayed 4 nights in Sep 2024 ### 6/10 Okay #### Jagoda Sep 4, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities It needs refurbishing, very dated ##### Jagoda Stayed 5 nights in Aug 2024 ### 8/10 Good #### Cristine Sep 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed the food the breakfast and the service was outstanding ,the daily hostess who could speak 4 languages was brilliant .We had a cleaning woman on the 6th floor who was also outstanding .My one disappointment was do wish I had a gym (some sort of cardiovascular machine i could have exercised on ) Both the broken gym equip and pico de Airo ,a dream we thought we would have experienced but due to road damage from fires we did not get to experience it. All things considered a Beautiful place to visit 👍 ##### Cristine Stayed 8 nights in Aug 2024 ### 10/10 Excellent #### Dennis Jul 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 4 sterren netjes ##### Dennis Stayed 13 nights in May 2024 ## Expedia's Latest Trends ### Hotels > [Adults Only Resorts & Hotels in Mexico](https://www.expedia.ca/Destinations-In-Mexico-Adults-Only-Resorts.0-0-d117-tAdultsOnlyResorts.Hotel-Filter-Destinations) > > [The Paramount Hotel](https://www.expedia.ca/Seattle-Hotels-The-Paramount-Hotel.h58703.Hotel-Information) > > [Savoy Palace - The Leading Hotels of the World - Savoy Signature](https://www.expedia.ca/Funchal-Hotels-Savoy-Palace-The-Leading-Hotels-Of-The-World-Savoy-Signature.h32089418.Hotel-Information) > > [Calheta Beach - All Inclusive](https://www.expedia.ca/Calheta-Hotels-Calheta-Beach-All-Inclusive-Savoy-Signature.h1056570.Hotel-Information) > > [Saccharum Resort](https://www.expedia.ca/Calheta-Hotels-Saccharum-Resort-Spa-Savoy-Signature.h10225046.Hotel-Information) > > [Hotel Ocean Gardens](https://www.expedia.ca/Funchal-Hotels-Hotel-Ocean-Gardens.h2591201.Hotel-Information) > > [Monte Carlo Inn Airport Suites](https://www.expedia.ca/Toronto-Hotels-Monte-Carlo-Inn-Airport-Suites.h849781.Hotel-Information) > > [Tropicana Inn and Suites](https://www.expedia.ca/Anaheim-Hotels-Tropicana-Inn-And-Suites.h10489.Hotel-Information) > > [Occidental Caribe - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Occidental-Caribe-All-Inclusive.h897662.Hotel-Information) > > [Vila Gale Santa Cruz Resort Hotel](https://www.expedia.ca/Santa-Cruz-Hotels-Vila-Gale-Santa-Cruz.h1376009.Hotel-Information) > > [All Inclusive Resorts and Hotels in Guanacaste](https://www.expedia.ca/Destinations-In-Guanacaste-All-Inclusive-Hotel.0-0-d6247738-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [NEXT - Savoy Signature](https://www.expedia.ca/Funchal-Hotels-NEXT.h71119006.Hotel-Information) > > [Pestana Casino Park Ocean and SPA Hotel](https://www.expedia.ca/Funchal-Hotels-Pestana-Casino-Park-Ocean-And-SPA-Hotel.h14349.Hotel-Information) > > [Pestana Carlton Madeira Ocean Resort Hotel](https://www.expedia.ca/Funchal-Hotels-Pestana-Carlton-Madeira-Ocean-Resort-Hotel.h14327.Hotel-Information) > > [Pestana CR7 Funchal](https://www.expedia.ca/Funchal-Hotels-Pestana-CR7-Funchal.h15737408.Hotel-Information) > > [Hotel Riu Madeira - All Inclusive](https://www.expedia.ca/Santa-Cruz-Hotels-Hotel-Riu-Palace-Madeira.h4813351.Hotel-Information) > > [Hotels near Rogers Arena](https://www.expedia.ca/Rogers-Arena-Hotels.0-l6072231-0.Travel-Guide-Filter-Hotels) > > [Hotels in Buffalo](https://www.expedia.ca/Buffalo-Hotels.d602674.Travel-Guide-Hotels) > > [TURIM Santa Maria Hotel](https://www.expedia.ca/Funchal-Hotels-Turim-Santa-Maria-Hotel.h39013081.Hotel-Information) > > [Cheap Hotels in Northeast Calgary](https://www.expedia.ca/Northeast-Calgary-Hotels-Cheap-Hotels.0-0-d553248623754127581-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Sé Boutique Hotel](https://www.expedia.ca/Funchal-Hotels-Se-Boutique-Hotel.h19531083.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yyz/del/toronto-to-delhi) > > [Flights from Goffs (YHZ) to Newark (EWR)](https://www.expedia.ca/lp/flights/yhz/ewr/halifax-to-newark-liberty-intl-airport) > > [Flights from Vancouver (YVR) to Narita (NRT)](https://www.expedia.ca/lp/flights/yvr/nrt/vancouver-to-tokyo) > > [flights from vancouver intl airport](https://www.expedia.ca/lp/airports/yvr/flights-from-vancouver-intl-airport) > > [Flights from St. John's (YYT) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yyt/las/st-johns-to-las-vegas) > > [Flights from Goffs (YHZ) to Los Angeles (ONT)](https://www.expedia.ca/lp/flights/yhz/ont/halifax-to-ontario) ### Cars > [Car rentals in Kamloops](https://www.expedia.ca/Car-Rentals-In-Kamloops.d3979.Car-Rental-Guide)