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MY CLOUD Transit Hotel – Avis

MY CLOUD Transit Hotel
Terminal 1 / Gate z 25, frankfurt am Main/Airport, Frankfurt, Hessen

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 133 avis sur 250." "
Note de 8 – Bien, d’après 76 avis sur 250." "
Note de 6 – Acceptable, d’après 23 avis sur 250." "
Note de 4 – Médiocre, d’après 10 avis sur 250." "
Note de 2 – Terrible, d’après 8 avis sur 250." "

9,4/10

Propreté

9,2/10

Service et personnel

8,2/10

Commodités

8,8/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 – Bien

Aram

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 1 nuit en juillet 2022
MY CLOUD Transit Hotel a répondu le 18 juill. 2022
Hi Aram, thank you for your generous review. We're happy that you enjoyed your stay and hope to welcome you back any time. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

claude

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2021

10/10 – Excellent

philippe

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2021
MY CLOUD Transit Hotel a répondu le 7 juin 2021
Dear Philippe, Thank you for your feedback on hotels.com. It is nice to hear that you liked your stay with us. Hope to welcome you soon again. Best regards MY CLOUD Transit Hotel

10/10 – Excellent

Marco

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mai 2021
MY CLOUD Transit Hotel a répondu le 26 mai 2021
Dear Marco. Thanks for being our guest and your positiv feedback. It is nice to hear that you had a good stay whith us. Hope to welcome you soon again. Best regards MY CLOUD Transit Hotel

10/10 – Excellent

Peter

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A little pricey for the size (it's the only option transit side) but very clean, quiet, good air temperature and quality (better than in the terminal), comfortable bed and smart and quality design.
Séjour de 1 nuit en mai 2024
MY CLOUD Transit Hotel a répondu le 21 mai 2024
Hi Peter, thank you for your kind review. We're happy to heat that you enjoyed our accommodation. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

Anne

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was perfect for a long overnight layover at the Frankfurt airport. Previous reviewers had said it was difficult to locate, but we had no problems walking right to it.
Séjour de 1 nuit en mai 2024
MY CLOUD Transit Hotel a répondu le 21 mai 2024
Hi Anne, thank you for your great feedback. We're very happy to hear that you enjoyed your stay with us. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

4/10 – Médiocre

sima

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Points faibles : Propreté
Nice and comfy place. Staff were very helpful.
Séjour de 1 nuit en avril 2024
MY CLOUD Transit Hotel a répondu le 17 mai 2024
Hi Sima, thank you for your review. We hope to welcome you bacik as our guest soon. Kind regards, MY CLOUD Transit Hotel

8/10 – Bien

Siva G

Voyage en famille
This is a good for a short stay and serves the purpose
Séjour de 1 nuit en avril 2024
MY CLOUD Transit Hotel a répondu le 17 mai 2024
Hi Siva, thank you for your kind review. We're happy to hear that you enjoyed our accommoadtion. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

Kamil

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
MY CLOUD Transit Hotel a répondu le 17 mai 2024
Hi Kamil, thank you for your kind review. We're happy to see that you enjoyed your stay with us. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

Jappanjot

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great cozy space
Séjour de 1 nuit en avril 2024
MY CLOUD Transit Hotel a répondu le 25 avr. 2024
Hi Jappanjot, thank you for your great review. We're happy to see that you enjoyed our accommodation. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

Ronnie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A little hard to find but perfect for a layover
Séjour de 1 nuit en mars 2024
MY CLOUD Transit Hotel a répondu le 25 avr. 2024
Hi Ronnie, thank you for your kind review. We're happy to hear that you enjoyed your stay. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

Xiaofeng

Séjour de 1 nuit en avril 2024
MY CLOUD Transit Hotel a répondu le 21 mai 2024
Hi Xiaofeng, thank you for your kind review. We're happy to see that you enjoyed your stay with us. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

MERIEM

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
MY CLOUD Transit Hotel a répondu le 13 mars 2024
Hi Meriem, thank you for your kind review. We're happy to see that you enjoyed your stay. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

ROBIN

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenience! 10 stars. It was a relaxing, clean, and quiet room. Perfect for me because i had a 20-hour layover in Frankfurt and i was not comfortable venturing alone outside of the airport.
Séjour de 1 nuit en mars 2024
MY CLOUD Transit Hotel a répondu le 13 mars 2024
Hi Robin, thank you for your kind review. We're happy to hear that you enjoyed our accommodation. We hope to welcome you back as our guest during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

Alessandra

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very convenient for international travelers.
Séjour de 1 nuit en février 2024
MY CLOUD Transit Hotel a répondu le 1 mars 2024
Hi Alessandra, thank you for your kind review. We're very happy to see that you enjoyed our accommodation. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

8/10 – Bien

Peter

Points forts : Service et personnel, état et installations de l’hébergement
Convenient if catching a flight and wish to avoid checking the time and hassle of checking in again.
Séjour de 1 nuit en février 2024
MY CLOUD Transit Hotel a répondu le 8 févr. 2024
Hi Peter, thank you for your kind review. We're very happy to hear that you enjoyed your stay with us. We hope to welcome you back during your next laover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

Andrew

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I liked it
Séjour de 1 nuit en janvier 2024
MY CLOUD Transit Hotel a répondu le 7 févr. 2024
Hi Meltem, thank you for your kind review. We're happy that you enjoyed you liked our accommodation. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

2/10 – Terrible

Voyageur vérifié

Voyage d’affaires
Points faibles : État et installations de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2024
MY CLOUD Transit Hotel a répondu le 7 févr. 2024
Dear guest, thank you for your review. We're sorry to see that your were not fully satisfied. Do you mind telling us, what seemed to be the problem? Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
MY CLOUD Transit Hotel a répondu le 1 févr. 2024
Dear guest, thank you so much for your positive review. We're happy you enjoyed your stay with us. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

8/10 – Bien

MELTEM

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
MY CLOUD Transit Hotel a répondu le 7 févr. 2024
Hi Meltem, thank you for your kind review. We're happy that you enjoyed your stay. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

tomohiro

Séjour de 1 nuit en janvier 2024
MY CLOUD Transit Hotel a répondu le 25 avr. 2024
Hi Tomohiro, thank you for your kind review. We hope to welcome you during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

Ahmed

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent for it's purpose
Quick, simple hotel that is clean and exactly for what is needed when transiting through an airport.
Séjour de 1 nuit en janvier 2024
MY CLOUD Transit Hotel a répondu le 24 janv. 2024
Hi Ahmed, thank you for your kind review. We're very happy to hear that you enjoyed your stay with us. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

8/10 – Bien

NISRINE, TOLUCA LAKE

Séjour de 1 nuit en janvier 2024
MY CLOUD Transit Hotel a répondu le 16 janv. 2024
Hi Ramzi, thank you for your kind review. We're happy to hear that you enjoyed your stay with us. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

David, Oklahoma Cirt

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was quiet clean and easy.
Séjour de 1 nuit en janvier 2024
MY CLOUD Transit Hotel a répondu le 16 janv. 2024
Hi David, thank you for your kind review. We're very happy to hear that you enjoyed your stay with us. We look foward to welcoming you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

Jean-Paul

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place to stay for 1 night. Friendly and efficient personnel
Séjour de 1 nuit en janvier 2024
MY CLOUD Transit Hotel a répondu le 10 janv. 2024
Hi Jean-Paul, thank you for your kind review. We're very happy to hear that you enjoyed your stay with us. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

8/10 – Bien

Caroline

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
MY CLOUD Transit Hotel a répondu le 2 janv. 2024
Hi Caroline, thank you for your kind review. We're happy to see that you enjoyed your stay. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

6/10 – Acceptable

Michele

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place to spend a 16 hour layover in Frankfurt. The staff were pleasant and helpful.
Séjour de 1 nuit en novembre 2023
MY CLOUD Transit Hotel a répondu le 6 déc. 2023
Hi Michele, thank you for your review and for being our guest. We're happy to hear that you enjoyed your stay with us. We hope to welcome you back during your next layover at Frankfurt Aiport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

Hong

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Easy access and convenient for transit stay
Séjour de 1 nuit en novembre 2023
MY CLOUD Transit Hotel a répondu le 6 déc. 2023
Hi Hong, thank you for your kind review and for being our guest. We're very happy to hear that you enjoyed your stay with us. We hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

6/10 – Acceptable

Helen

Séjour de 1 nuit en novembre 2023
MY CLOUD Transit Hotel a répondu le 18 déc. 2023
Hi Helen, thank you for your review. We hope you had a great stay with us and that you will be our guest again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

8/10 – Bien

Michelle

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was helpful, it was clean and quiet. The only issue was The comforter was barely big enough to cover two people.
Séjour de 1 nuit en novembre 2023
MY CLOUD Transit Hotel a répondu le 6 déc. 2023
Hi Michelle, thank you for your great review and for being our guest. We're happy to hear that you enjoyed your stay with us. When booking a double room, there should be two blankets in the room, if that wasn't the case, we apologize for that. Next time just let us know and we will provide a second blanket. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

8/10 – Bien

Stephen, Brownstown

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
In need of a place to crash for a 15 hour layover, thankful My Cloud was in the secure area so we did not have to exit and return for security screening. However, with two people, it is a bit cramped. Would have gotten a second room after check in but it was a bit pricey for one room, let alone a second room. Although we survived.
Séjour de 1 nuit en octobre 2023
MY CLOUD Transit Hotel a répondu le 13 nov. 2023
Hi Stephen, thank you for your kind review. We're happy to hear that you enjoyed your stay with us. All of our rooms have the same size of approx. 10m². Since we are located directly inside the terminal, our prizes are a littler higher than hotels outside of the Airport. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

8/10 – Bien

Marinko

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It’s very convenient and easy to get to
Séjour de 1 nuit en octobre 2023
MY CLOUD Transit Hotel a répondu le 13 nov. 2023
Hi Marinko, thank you for your kind review. We're very happy to hear that you enjoyed your stay. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards,

10/10 – Excellent

Yiwei

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I booked this hotel for my parents who were flying from the U.S. to Shanghai and had a 12 hour layover at Frankfurt. The hotel is located in the same terminal as the gates so they didn't have to go through security checks. It was only a short walk from the gates and the check-in was very fast since I already did the online pre-checkin. My parents do not speak any German or English but didn't experience difficulty checking in. The hotel is a bit pricy but worth the money if you'd like to rest a bit between long flights.
Séjour de 1 nuit en octobre 2023
MY CLOUD Transit Hotel a répondu le 13 nov. 2023
Hi Kathy, thank you for your kind review. We're very happy to hear that your parents enjoyed their stay. We hope to welcome you guys back during your next layover at Frankfurt Airport. Kind regards,

8/10 – Bien

Kathy

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Excellent way to spend the night in an airport
Séjour de 1 nuit en octobre 2023
MY CLOUD Transit Hotel a répondu le 13 nov. 2023
Hi Kathy, thank you for your kind review. We're very happy to hear that you enjoyed your stay. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

Theresa

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfect overnight stay long lay over
we had a long lay over in Frankfurt this worked out perfect. made it a no hassle in the morning just walked out of our room right to the gate and then on our way. Staff Ana & Andrey over and above excellent service providers made us feel at home. Only downfall, it is defiantly on the pricey side.
Séjour de 1 nuit en octobre 2023
MY CLOUD Transit Hotel a répondu le 13 nov. 2023
Hi Theresa, thank you for your kind review. We're very happy to hear that you enjoyed your with us. Ana and Andres will be very happy to hear your kind words. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

Iryna

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The location is convenient. Staff is very helpful and informative - we were notified about time and access restrictions and it helped us to arrive to hotel in time. I would suggest to add notice to the hotel description in Expedia that the hotel is located in the restricted zone and not available during the night.
Séjour de 1 nuit en septembre 2023
MY CLOUD Transit Hotel a répondu le 16 oct. 2023
Hi Iryna, thank you for your great review. We're very happy to hear that you enjoyed our accommodation and were happy with our service. We're trying to add that to our description, but Expedia restrictions make it difficult. For that reason, we always send out a message to each guest that books via Expedia. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

KIM

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I likened that I could walk to this property without leaving airport. It was both clean, new, safe and comfortable.
Séjour de 1 nuit en octobre 2023
MY CLOUD Transit Hotel a répondu le 16 oct. 2023
Hi Kim, thank you for your great review. We're happy to hear that you enjoyed your stay with us. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

8/10 – Bien

Klaus

Séjour de 1 nuit en octobre 2023
MY CLOUD Transit Hotel a répondu le 16 oct. 2023
Hi Klaus, thank you for your positive review. We're happy you liked our accommoadation and we hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

2/10 – Terrible

Pamela

Voyage en famille, Voyage d’affaires
Was unable to access the hotel as the security station required to go thru to reach the hotel was closed. We encountered other passengers experiencing the same. Had to go offsite
Séjour de 1 nuit en octobre 2023
MY CLOUD Transit Hotel a répondu le 12 oct. 2023
Hi Pamela, we're sorry to hear about yout bad experience. Our hotel itself is open 24/7 but the security chechpoints of the Airport close from 10pm to 5am. We are located inside the the transit area since we are a transit hotel. We've sent you a message beforehand with all the necessary information you need, when booking next time. Please take note of that in the future. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

Susan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I was pleasantly surprised by this property. Very clean and quiet, and just what you need for an overnight layover!
Séjour de 1 nuit en octobre 2023
MY CLOUD Transit Hotel a répondu le 12 oct. 2023
Hi Susan, thank you for your great review. We're very happy to hear that you enjoyed your stay with us. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

8/10 – Bien

Richard

Séjour de 1 nuit en septembre 2023
MY CLOUD Transit Hotel a répondu le 12 oct. 2023
Hi Richard, thank you for your kind review. We're happy to hear that you enjoyed your stay. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

6/10 – Acceptable

Hirohito

Voyage d’affaires
Points forts : Propreté
The room is small. Available staying time is 1800-0800. Expensive fee in comparison with the room.
Séjour de 1 nuit en septembre 2023
MY CLOUD Transit Hotel a répondu le 6 oct. 2023
Hi Hirohito, thank you for your review. We hope you enjoyed your stay with us. Our rooms are suited for short term stays and include everything you need to relax inbetween flights. Due to our location directly inside the airport, our prizes are a little high. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

jiandong

Points forts : Propreté, service et personnel
Séjour de 1 nuit en septembre 2023
MY CLOUD Transit Hotel a répondu le 6 oct. 2023
Hi Jiandong, thank you for your kind review. We're happy to hear that you liked our accommodation. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

CHANG WON

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Thanks
Séjour de 1 nuit en août 2023
MY CLOUD Transit Hotel a répondu le 13 sept. 2023
Hi Chang Won, thank you for your review. We're happy to hear that you enjoyed your stay. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

Albulena

Séjour de 1 nuit en août 2023
MY CLOUD Transit Hotel a répondu le 6 oct. 2023
Hi Albulena, thank you for your great review. We're happy that you enjoyed your stay with us. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

Mbugua

Séjour de 1 nuit en août 2023
MY CLOUD Transit Hotel a répondu le 13 sept. 2023
Hi Mbugua, thank you for you review. We're happy that you enjoyed your stay and hope to welcome you back during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

Bashar

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023
MY CLOUD Transit Hotel a répondu le 29 août 2023
Hi Bashar, thank you for your kind review. We're happy that you enjoyed your stay with us. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

6/10 – Acceptable

Di

Séjour de 1 nuit en août 2023
MY CLOUD Transithotel a répondu le 15 août 2023
Hi Di, thank you for your review. We're sorry to hear that you were not fully satisfied with your stay. We hope to persue you during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

Zahra

Séjour de 1 nuit en août 2023
MY CLOUD Transit Hotel a répondu le 29 août 2023
Hi Zahra, thank you for your great feedback. We're happy to hear that you liked our accommodation. We Hope to welcome you back as our guest during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel

10/10 – Excellent

soumitra

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Overnight stay
Very clean ,serve the Purpose well of staying overnight at FFT airport without a Schengen visa
Séjour de 1 nuit en août 2023
MY CLOUD Transithotel a répondu le 15 août 2023
Hi Soumitra, thank you so much for your kind review. We're very happy to hear that you enjoyed your stay with us. We hope to welcome you back again during your next layover at Frankfurt Airport. Kind regards, MY CLOUD Transit Hotel