Piscine extérieure

Residence Inn by Marriott Fort Lauderdale Airport & Cruise Port – Avis

3 out of 5

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 679 avis sur 1016." "
Note de 8 – Bien, d’après 214 avis sur 1016." "
Note de 6 – Acceptable, d’après 65 avis sur 1016." "
Note de 4 – Médiocre, d’après 28 avis sur 1016." "
Note de 2 – Terrible, d’après 30 avis sur 1016." "

9,0/10

Propreté

9,2/10

Service et personnel

8,6/10

Commodités

8,8/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 – Bien

Alexandre

Points forts : Propreté, service et personnel et commodités.
Ok
Séjour de 1 nuit en mars 2024
General Manager a répondu le 12 avr. 2024
Dear Alexandre, We are glad you had an enjoyable stay at Residence Inn Fort Lauderdale Airport & Cruise Port! Your satisfaction is our priority. We look forward to welcoming you back soon! Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Claude

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very good
Séjour de 1 nuit en mars 2024
General Manager a répondu le 3 avr. 2024
Dear Claude, We appreciate you choosing Residence Inn Fort Lauderdale Airport & Cruise Port and are thrilled to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We hope to welcome you back in the future. Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Marc-Andre

Voyage en famille
Points forts : Propreté, service et personnel
While convenient by car to both the airport or cruise port, the sector does not have many dining options. We ended up taking a rideshare to a restaurant for lunch and ordering takeout for diner.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 30 mars 2024
Dear Marc-Andre, Thank you for your stay at Residence Inn Fort Lauderdale Airport & Cruise Port. We are glad our location was convenient for your travel needs. However, we apologize for any inconvenience regarding dining options and appreciate your understanding. We hope to welcome you back for another visit soon!Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

RICHER, New Richmond

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent
Séjour de 1 nuit en mars 2024
General Manager a répondu le 23 mars 2024
Dear RICHER, We are thrilled you had an excellent experience at Residence Inn Fort Lauderdale Airport & Cruise Port! We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. Thank you for your positive feedback. We look forward to welcoming you back for another great stay in the future!Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

SOPHIE

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
excellent sejour
hôtel propre, agréable et bien situé, malgré qu'il est très proche de l'aéroport et que les avions passent au dessus toutes les 3 min dans la chambre c'est très calme. Petit déjeuner complet et chambre spacieuse Personnel serviable et agréable
Séjour de 4 nuits en février 2024
General Manager a répondu le 27 févr. 2024
Dear SOPHIE, We thoroughly enjoyed reading your kind remarks about our clean and comfortable accommodations, conveniently located near the airport! Our goal at Residence Inn Fort Lauderdale Airport & Cruise Port is to provide outstanding service in all areas of our property, and it is excellent to know that our efforts make a difference. Your compliments will be shared with our team so we can thank them personally for their hard work. Thank you again for staying with us, and we hope we have the opportunity to welcome you back soon.Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Neil, Kirkland

Séjour de 1 nuit en janvier 2024
General Manager a répondu le 21 mars 2024
Dear Neil, Thank you for your kind rating! We are glad you had such a positive experience during your time at Residence Inn Fort Lauderdale Airport & Cruise Port, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

DENIS

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
good restaurant nearby
Séjour de 1 nuit en décembre 2023
General Manager a répondu le 14 déc. 2023
Dear DENIS, We're delighted to hear about your great stay at Residence Inn Fort Lauderdale Airport & Cruise Port! It's wonderful that you enjoyed your time and that the proximity to a good restaurant adds to the convenience of your stay. Thank you for choosing our hotel, and we look forward to welcoming you back for another excellent experience.Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

gaston, verdun

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Free shuttle to airport. In thé middle of nothing . Nice and Warm reception
Séjour de 1 nuit en novembre 2023
General Manager a répondu le 13 nov. 2023
Dear gaston, We're thrilled to hear you had a pleasant experience at Residence Inn Fort Lauderdale Airport & Cruise Port! Our complimentary airport shuttle aims to make your stay more convenient. While we are centrally located, we're delighted that our warm reception left a positive impression. Your feedback is appreciated, and we hope to welcome you back for another pleasant stay. Thank you for choosing Residence Inn!Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Gabriela

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Propre, très près de l’aéroport,personnel aimable
Séjour de 1 nuit en avril 2023
General Manager a répondu le 18 avr. 2023
Dear Gabriela, We thoroughly enjoyed your remarks about our clean accommodations near the airport! Our goal at Residence Inn Fort Lauderdale Airport & Cruise Port is to provide outstanding service in all areas of our property, and it is excellent to know that our efforts make a difference. Your compliments will be shared with our team so we can thank them personally for their hard work. Thank you again for staying with us, and we hope we have the opportunity to welcome you back soon.Best Regards,Erin KlinsportGeneral Manager

2/10 – Terrible

Nathalie

Séjour de 1 nuit en avril 2023
General Manager a répondu le 3 avr. 2023
Dear Nathalie, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Erin KlinsportGeneral Manager

8/10 – Bien

Genevieve M

Séjour de 1 nuit en février 2023
General Manager a répondu le 7 févr. 2023
Dear Genevieve M, Thank you for being our guest at Residence Inn Fort Lauderdale Airport & Cruise Port. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Best Regards,Erin KlinsportGeneral Manager

2/10 – Terrible

Raymond

General Manager a répondu le 9 mars 2023
Dear Raymond, Thank you for choosing our hotel for your stay. We are disappointed to see your rating and sincerely apologize for not meeting your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Sincerely,Erin KlinsportGeneral Manager

10/10 – Excellent

Astrid

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wonderful stay
Séjour de 12 nuits en décembre 2022
General Manager a répondu le 5 janv. 2023
Dear Astrid, Thank you for choosing Residence Inn Fort Lauderdale Airport & Cruise Port and for the wonderful review. We are thrilled to know we met all your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Erin Klinsport,General Manager

10/10 – Excellent

JeanGuy

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
We really appreciated our room. But it would need a little maintenance… such as button for the toaster, left button of cooking plate doesn’t work. broken ceramic at the base of the counter, and silicon in the shower. We had the same room last year with the same problems but we didn’t mention it at that time. Hope this can help to fix it. Thanks
General Manager a répondu le 3 déc. 2022
Dear JeanGuy, Thank you for the excellent recommendation of Residence Inn Fort Lauderdale Airport & Cruise Port. We are delighted to know that you loved your room. However, we have noted your observations and will share them with the concerned team members. It was a pleasure having you as our guest, and we look forward to seeing you again.Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Jacques

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beaucoup de commodités et bel aménagement de la chambre.
Séjour de 1 nuit en septembre 2022
Erin Klinsport(GM) a répondu le 21 sept. 2022
Thank you for your feedback

10/10 – Excellent

Didier

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super séjour
Établissement récent et très propre, personnel très accueillant. Nous reviendrons dans cet hôtel.
Séjour de 12 nuits en avril 2022
Valeria - Front Desk Agent a répondu le 8 mai 2022
Thank you very much. We appreciate your feedback on our hotel. We are glad our staff and hotel met your expectations and we hope to see you very soon! Merci beaucoup. Nous apprécions vos commentaires sur notre hôtel. Nous sommes ravis que notre personnel et notre hôtel aient répondu à vos attentes et nous espérons vous voir très bientôt !

10/10 – Excellent

JeanGuy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Le confort du lit et l’aménagement. La climatisation et le frigo sont un peu bruyant
Séjour de 13 nuits en mars 2022
Residence Inn Management a répondu le 23 avr. 2022
Thank you for your review, we are pleased to hear your feedback. We do apologize that we did not meet your full expectations and hope to better our rooms. We will work with our maintenance department to inspect and fix the air conditioner for our future guests. We hope to see you back soon. Have a great day. Merci pour votre avis, nous sommes heureux d'entendre vos commentaires. Nous nous excusons de ne pas avoir répondu à toutes vos attentes et espérons améliorer nos chambres. Nous travaillerons avec notre service de maintenance pour inspecter et réparer le climatiseur pour nos futurs clients. Nous espérons vous revoir bientôt. Passe une bonne journée.

8/10 – Bien

Eric

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Residence inn ft lauderdale airport
Bon établissement , pas de critiques, Personnels sympas, aidants et accueillants. Appart’hōtel dans la moyenne haute.
Séjour de 9 nuits en juillet 2021
Erin Klinsport, Assistant General Manager a répondu le 26 sept. 2021
Thank you for your feedback. We are happy that enjoyed your stay with us.

10/10 – Excellent

GILLES

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Superbe,Rien a dire
Très bon hôtel situe a 5 mins de l'aéroport de Fort Lauderdale Int. Possibilité de barbecue en famille au bord de la piscine. Chambres équipées pour cuisiner
Séjour de 4 nuits en mars 2021

10/10 – Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Très bon rapport qualité-prix. Nous y sommes restés une nuit et le tout était très convenable. Personnel courtois et petit déjeuner adapté à la réalité COVID en plus d’un gym propre. Seul bémol, le service de navette était suspendu (information indiquée sur le site de l’hôtel mais pas sur expédia).
Séjour de 1 nuit en décembre 2020

10/10 – Excellent

John

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Would have liked a nearby general restaurant for lunch/dinner
Séjour de 1 nuit en mai 2024

10/10 – Excellent

LORI, SAN BERNARDINO

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The front desk lady that checked me in was spectacular! So nice and friendly it was a wonderful experience.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 27 mai 2024
Dear LORI, Thank you for your kind words! We are delighted you had such a lovely experience with our check-in service. Providing a smooth and efficient arrival process is our top priority, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Residence Inn Fort Lauderdale Airport & Cruise Port.Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Jackie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Found the property to be pretty much as expected given it was a Marriott brand. Minor upkeep was needed in the suite, but overall it was very nice And pleasant
Séjour de 2 nuits en mai 2024
General Manager a répondu le 27 mai 2024
Dear Jackie, Thank you for posting gracious feedback about Residence Inn Fort Lauderdale Airport & Cruise Port! We are delighted that you thoroughly enjoyed your stay. We have noted your suggestion about the upkeep and will review it with the team. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Best Regards,Erin KlinsportGeneral Manager

8/10 – Bien

juan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 27 mai 2024
Dear juan, Thank you for choosing to stay with us and leaving your rating. We're delighted you had a great experience here at Residence Inn Fort Lauderdale Airport & Cruise Port. We look forward to welcoming you back on your next visit.Best Regards,Erin KlinsportGeneral Manager

8/10 – Bien

Lyndsi

Points forts : Propreté
Séjour de 2 nuits en mai 2024
General Manager a répondu le 26 mai 2024
Dear Lyndsi, We appreciate you leaving your generous rating regarding your recent visit to Residence Inn Fort Lauderdale Airport & Cruise Port. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Noris, West Palm Beach

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I love it! Room was nice, clean and the bed very comfortable. Will book again
Séjour de 1 nuit en mai 2024
General Manager a répondu le 26 mai 2024
Dear Noris, Thank you for your excellent feedback about Residence Inn Fort Lauderdale Airport & Cruise Port! It's wonderful to hear that our efforts to provide a fresh and spotless environment made a positive impact on your stay. We believe that a clean space contributes to a comfortable and enjoyable experience for our guests. Your feedback is a fantastic encouragement for all of us, and we can't wait to exceed your expectations once more during your next visit.Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Judy, Wantagh

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We stayed here for the convenience to the airport which worked out very well. We were able to walk to a restaurant for dinner which was good, but the location is really for airport convenience. The shuttle to the airport was also very convenient. We were able to return our car the night before and take the shuttle back, and then take it to the airport again the next morning.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 23 mai 2024
Dear Judy, Thank you for sharing about your recent experience at Residence Inn Fort Lauderdale Airport & Cruise Port. We were delighted to read you enjoyed your stay, and we thank you for pointing out our great location close to the airport. It is wonderful to know you were also able to take advantage of our shuttle service to the airport. We appreciate your business and hope you will stay with us again on your next visit to the city.Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Francis

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean, comfortable, convenient
Séjour de 2 nuits en mai 2024
General Manager a répondu le 23 mai 2024
Dear Francis, Thank you for choosing Residence Inn Fort Lauderdale Airport & Cruise Port. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Colyn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mai 2024
General Manager a répondu le 24 mai 2024
Dear Colyn, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Residence Inn Fort Lauderdale Airport & Cruise Port soon!Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Anna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 22 mai 2024
Dear Anna, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Residence Inn Fort Lauderdale Airport & Cruise Port. We'd love to host you again someday for yet another unforgettable visit.Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Jalisa

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I went for my solo birthday trip and everything was just amazing. Check in super easy and check out super easy. I felt safe, Clean rooms, a little older rooms but it was fine. I enjoyed my stay and can’t wait to book again.
Séjour de 2 nuits en mai 2024
General Manager a répondu le 21 mai 2024
Dear Jalisa, Everyone here sends you more beautiful birthday wishes. Thank you for the outstanding rating and lovely wishes. We are delighted that from check-in through check-out, we could provide you with a great stay at Residence Inn Fort Lauderdale Airport & Cruise Port. We are thrilled to read you excited to return and we look forward to hosting you again. Best Regards,Erin KlinsportGeneral Manager

8/10 – Bien

David

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was friendly, room was large and clean. Very convenient.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 20 mai 2024
Dear David, It was a pleasure having you as our guest at Residence Inn Fort Lauderdale Airport & Cruise Port. We are pleased to hear you enjoyed your stay and that our property and service met all your expectations! Thank you for sharing your review with other travelers. We look forward to your return the next time you are in the area. Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Sara

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very friendly and attentive; breakfast had a lot of delicious options
Séjour de 6 nuits en mai 2024
General Manager a répondu le 20 mai 2024
Dear Sara, We appreciate your kind comments and excellent rating of your stay at Residence Inn Fort Lauderdale Airport & Cruise Port. It was delightful to know that the thoughtful service provided by our dedicated associates and delicious breakfast exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

burnell

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice hotel
Séjour de 2 nuits en mai 2024
General Manager a répondu le 20 mai 2024
Dear Burnell, It was a pleasure to read how much you enjoyed your time with us! It was wonderful hosting your visit, and we thank you for allowing us to be of service. We hope to welcome you back to Residence Inn Fort Lauderdale Airport & Cruise Port whenever your travels bring you to our area again.Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Priya

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
General Manager a répondu le 20 mai 2024
Dear Priya, We are pleased to receive your generous rating for Residence Inn Fort Lauderdale Airport & Cruise Port. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Yetunde, Ellicott city

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property is clean. Staff were very polite, accomodating and happy that their facility was chosen over many in the area. Will definetly stay here again. Breakfast was really good.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 19 mai 2024
Dear Yetunde, Thank you for your wonderful feedback on Residence Inn Fort Lauderdale Airport & Cruise Port! We are delighted to notice our efforts to maintain a spotless and welcoming environment. Our top priority is to ensure our guests feel comfortable and taken care of during their stay with us. It's fantastic to hear you had a great breakfast experience. We look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Daniel, Freeport

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super satisfait, le petit déjeuner inclut est complet et il y a beaucoup e place pour s'asseoir. Chambre grand et propre.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 22 mai 2024
Dear Daniel, Thank you for your recent stay. We are thrilled you had a wonderful experience at Residence Inn Fort Lauderdale Airport & Cruise Port. It's our goal to offer a satisfying start to the day with a selection of fresh, tasty options. We're delighted it was a highlight of your stay, and it's a pleasure to know you found your room spacious and comfortable, with lots of room to relax. Each of our staff members works hard to ensure every guest enjoys their stay, so they will be pleased with your feedback. Thank you again for your review, and we look forward to seeing you again soon! Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Barbara

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was very nice and comfortable.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 21 mai 2024
Dear Barbara, Thank you for staying at Residence Inn Fort Lauderdale Airport & Cruise Port. We are delighted to learn how much you enjoyed your guest room. Our staff does a wonderful job maintaining our accommodations, and it will be a pleasure to share your kind remarks with them. We appreciate your generous review and hope you will be back to revisit soon. Thank you again.Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Mona

Points forts : Propreté, état et installations de l’hébergement
Hard to get someone at the desk.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 20 mai 2024
Dear Mona, Thank you for choosing us for your recent visit to the city. We hope your overall stay was enjoyable; however, we regret that you did not leave completely satisfied and apologize for any difficulty reaching out to someone at the front desk. We are grateful for your feedback, as this helps us improve going forward. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area.Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

George

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place
Séjour de 3 nuits en mai 2024
General Manager a répondu le 20 mai 2024
Dear George, We are delighted you had a great experience at our hotel. We love what we do, but being recognized for a job well done is always nice! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Residence Inn Fort Lauderdale Airport & Cruise Port.Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Cidnei

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was a great property for our stay to Ft. Lauderdale. The staff was very help and informative. Really close to a shopping center with tons of restaurant options and not far from the airport. The kitchen staff was also very welcoming and the continental breakfast was very good, lots of options. Defiantly will make this my go to hotel when visiting Ft. Lauderdale.
Séjour de 2 nuits en mai 2024
General Manager a répondu le 18 mai 2024
Dear Cidnei, We are delighted you chose to stay with us at Residence Inn Fort Lauderdale Airport & Cruise Port. We are happy to read you enjoyed everything about your time with us and appreciate your wonderful comments about our location and breakfast. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! Thank you for being our guest, and we look forward to your return the next time you are in the area. Best Regards,Erin KlinsportGeneral Manager

4/10 – Médiocre

Arif

Voyage en famille
Points faibles : Service et personnel, commodités
The room was not what it seemed on the website. The carpet in the hallway was warn out. The a/c didn’t work and the lights in the bathroom didn’t turn on. Also I was charged $7.00 for a bottle of water. That’s more expensive than Disney. Really on of the worst decisions.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 17 mai 2024
Dear Arif, Thank you for sharing the details about your visit. We seek to provide an exceptional experience for each guest; therefore, we regret that your room did not meet your expectations. We apologize for the inconvenience you experienced with the hallway carpets and the AC unit in your room. Also, we regret any disappointment you had with the charges for a water bottle. We appreciate you bringing these observations to our attention. Your satisfaction is our top priority; we will continue to work diligently to provide excellent service and value to our guests. We look forward to your return the next time you travel to our city.Sincerely,Erin KlinsportGeneral Manager

10/10 – Excellent

Tahsinul Haque

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I liked their kitchen space most. They had appliances for cooking too.
Séjour de 2 nuits en mai 2024
General Manager a répondu le 15 mai 2024
Dear Tahsinul Haque, We are thrilled you loved your time with us at Residence Inn Fort Lauderdale Airport & Cruise Port! Thank you for sharing your generous compliments. We appreciate you mentioning how much you liked the kitchen space with convenient cooking appliances. It was a pleasure having you as our guest, and we hope to see you again soon. Best Regards,Erin KlinsportGeneral Manager

2/10 – Terrible

Gerard

Voyage de couple
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Stayed here the night before our cruise and paid to park our car here for the week. Was told to put the parking pass in the windshield and park anywhere except handicap parking, which I did. On the fifth day of our cruise I received a voice message from Kenny at the hotel asking me to contact them re: my car. I immediately called the hotel to see if our car was in one piece or what happened to it. He told me engineering wanted me to move it. I told him we were on a cruise and this call was costing us some money. He said don’t worry and enjoy the cruise. On our return two days later our car was not in the spot we left it. Went to the front desk and Kenny told us that they had to tow our car and another car due to painters painting the building and we’re moving along faster than they had thought. We walked around the whole premises before finding our car. I told him this car only has 8000 miles on it and asked if any damage was done. He said no that they use rollers or something to put it on. My wife and I were livid and still are. I could see if it involved medical services, fire department etc but painters. And this was a Friday I received the call on the ship. Couldn’t the painters go to another area or just come back another day. Who gives the hotel the right to tow a vehicle after being told by hotel personnel on where to park. Not finished with this by no means! Now I need to take my car to the dealer to get checked out for any damages. Great time the this. Not good!
Séjour de 1 nuit en mai 2024
General Manager a répondu le 16 mai 2024
Dear Gerard, We truly regret to learn about your disappointing experience and apologize for the issues you experienced during your stay. We want to express that this is not typical or acceptable of our high standards. Your feedback is of the utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring every guest receives the highest service and care. We appreciate you bringing this to our attention and look forward to welcoming you back whenever you travel to our city.Sincerely,Erin KlinsportGeneral Manager

10/10 – Excellent

Jaimina

Séjour de 1 nuit en mai 2024
General Manager a répondu le 15 mai 2024
Dear Jaimina, Thank you for being our guest and for the high rating! It is lovely to learn how much you enjoyed your time at Residence Inn Fort Lauderdale Airport & Cruise Port and that we exceeded your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Best Regards,Erin KlinsportGeneral Manager

8/10 – Bien

Peter

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
Hotel looks nice. Definitely an older hotel as some of the furniture in the suite was dated and worn. Kitchen cabinet drawer broken. The room was probably cleaned but saw hair and dirt on floor in the bathroom. Pillows on the bed looked like someone leaned against them on one side. Not overly presentable like in other hotels we have stayed in. The pool area was very nice but again some patio furniture looked pretty rough. The supplied brunch I was very surprised about as it was very good with ample choices. Much better than a typical continental breakfast I expected. Overall the hotel was OK
Séjour de 1 nuit en mai 2024
General Manager a répondu le 13 mai 2024
Dear Peter, We sincerely value your detailed feedback on your recent stay at Residence Inn Fort Lauderdale Airport & Cruise Port. We regret any inconvenience caused by the issues you encountered, especially regarding the condition of the room and cleanliness concerns. Please understand that your concerns are our top priority. Your comments have been shared with our team for immediate attention. Despite these challenges, we are pleased to know you appreciated our brunch offerings and the pool area. Your satisfaction is important to us, and we strive to improve our services continuously. We hope to welcome you back for a more enjoyable experience in the future.Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Patricia, Landenberg

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I just got here today but the staff was super accommodating! Let me do an early check in. Friendly, curtious
Séjour de 1 nuit en mai 2024
General Manager a répondu le 10 mai 2024
Dear Patricia, Thank you for the wonderful Review of Residence Inn Fort Lauderdale Airport & Cruise Port. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they significantly made your time with us memorable and you appreciated the early check-in. Thank you for allowing us to be of service. We appreciate hearing from our guests, and we hope you enjoy the rest of your stay.Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Paul

Voyage en famille
Points forts : Service et personnel
Kevin at the front desk was amazing. He was EXTREMELY busy but was very friendly and handled the rush of multiple families checking in at the same time very efficiently .
Séjour de 1 nuit en mai 2024
General Manager a répondu le 6 mai 2024
Dear Paul, Thank you for your kind words! We love knowing you had an outstanding stay. Providing a smooth and efficient arrival process is our top priority, and it's always rewarding to know that our efforts have made a difference in your stay. Our team works tirelessly to provide the best service, down to the smallest detail. We will enjoy sharing your kind comments with Kevin; we appreciate that you mentioned him by name. We look forward to seeing you again soon at Residence Inn Fort Lauderdale Airport & Cruise Port.Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Bette

Séjour de 2 nuits en avril 2024
General Manager a répondu le 24 mai 2024
Dear Bette, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Residence Inn Fort Lauderdale Airport & Cruise Port and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Best Regards,Erin KlinsportGeneral Manager

10/10 – Excellent

Reed

Points forts : Propreté, commodités et état et installations de l’hébergement.
Great place
Séjour de 1 nuit en avril 2024
General Manager a répondu le 4 mai 2024
Dear Reed, Thank you for the beautiful Residence Inn Fort Lauderdale Airport & Cruise Port review. We are thrilled to read about your stay. We work hard to deliver an excellent experience for all our guests, and we appreciate you recognizing our efforts. Thank you once more. We look forward to hosting you again during your next visit to the city.Best Regards,Erin KlinsportGeneral Manager