Extérieur

Courtyard by Marriott Fort Lauderdale Airport & Cruise Port – Avis

3 out of 5

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 543 avis sur 1004." "
Note de 8 – Bien, d’après 245 avis sur 1004." "
Note de 6 – Acceptable, d’après 102 avis sur 1004." "
Note de 4 – Médiocre, d’après 66 avis sur 1004." "
Note de 2 – Terrible, d’après 48 avis sur 1004." "

8,6/10

Propreté

8,8/10

Service et personnel

8,0/10

Commodités

8,4/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

6/10 – Acceptable

Marc

Voyage en famille
Pas de service de restauration sur place et endroit loin de tout
Séjour de 1 nuit en février 2024
General Manager a répondu le 27 févr. 2024
Dear Marc, Thank you for taking the time to evaluate our hotel. Please accept our sincere apologies for not providing the attentive service we strive to provide every guest. Rest assured that this issue has been addressed with our staff and will not be repeated. We are also sorry that our location did not meet your expectations. We truly hope you will give us another chance to prove that we are committed to providing outstanding hospitality to each and every guest. Best Regards,Adelana MooreGeneral Manager

8/10 – Bien

sabrina

Séjour de 8 nuits en décembre 2023
General Manager a répondu le 10 janv. 2024
Dear Sabrina, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Courtyard Fort Lauderdale Airport & Cruise Port. Best Regards, Adelana Moore General Manager

8/10 – Bien

Raymond, Dorval

Séjour de 1 nuit en décembre 2023
General Manager a répondu le 10 janv. 2024
Dear Raymond, Thank you for the nice rating regarding your stay at Courtyard Fort Lauderdale Airport & Cruise Port. We look forward to you are already planning another trip our way. Best Regards, Adelana Moore General Manager

8/10 – Bien

Marie-Hélène

Voyage en famille
Dommage que la restauration soit si limitée pour un tel hôtel. Problèmes entre l’accueil et la restauration à propos du petit déjeuner inclus : j’ai dû retourner à l’accueil puis revenir côté restauration, ensuite c’est une employée de la restauration qui est retournée à l’accueil. A l’heure du café, pas de café servi : entre 14 et 17 heures la restauration ferme. Enfin, pour une clientèle en grande partie âgée les renseignements concernant les plats sont écrits au loin en caractères trop petits pour être lisibles. Tout cela pourrait être amélioré facilement et ainsi correspondre au standing de l’hôtel.
Séjour de 1 nuit en décembre 2023
General Manager a répondu le 18 déc. 2023
Dear Marie-Hélène, Thank you for choosing to stay with us. We genuinely apologize for the service issues you outlined and that we did not meet some of your expectations. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We would appreciate you giving us another opportunity so you can experience our hotel as you should have on this visit.Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

luc

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff is amazing.
Séjour de 5 nuits en octobre 2023
General Manager a répondu le 31 oct. 2023
Dear Luc, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future.Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

Andre

Séjour de 1 nuit en septembre 2023
General Manager a répondu le 7 oct. 2023
Dear Andre, We are thrilled you had an excellent stay at Courtyard Fort Lauderdale Airport & Cruise Port, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards,Adelana MooreGeneral Manager

8/10 – Bien

Philippe

Voyage en famille, Voyage d’affaires
Séjour de 1 nuit en août 2023
General Manager a répondu le 21 août 2023
Dear Philippe, Thank you for sharing the nice rating about your experience at Courtyard Fort Lauderdale Airport & Cruise Port. We are happy to see your stay was pleasant and look forward to having the pleasure of hosting you again soon. Best Regards, Adelana Moore General Manager

10/10 – Excellent

Rodney

Points forts : État et installations de l’hébergement
N/a
Séjour de 1 nuit en mai 2023

10/10 – Excellent

Elisabeth

Séjour de 1 nuit en avril 2023

6/10 – Acceptable

Sebastien

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Average accommodation, felt like a pimped comfort inn.
Séjour de 1 nuit en novembre 2021

6/10 – Acceptable

Peter

Séjour de 1 nuit en mai 2024
General Manager a répondu le 26 mai 2024
Dear Peter, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

Annelle

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Conveniently located near TriRail. Friendly staff. Food options inside hotel. Pool and gym access. Spacious and clean rooms. Comfortable and nice ambiance. Fresh fruit water in the lobby. Snacks are pricey.
Séjour de 4 nuits en mai 2024
General Manager a répondu le 21 mai 2024
Dear Annelle, It is a pleasure to know that we exceeded your expectations; our amenities, service, and convenience make us a great place to call home when visiting the city. We are also happy you liked our comfortable accommodations and delicious food. Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and for posting such a generous review of our hotel and staff. We enjoyed having you as our guest, and we hope to see you again on your next visit. Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

Nancy

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very convenient access to Tri-Rail station. Clean and quiet hotel.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 21 mai 2024
Dear Nancy, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and for your great review. We are glad you enjoyed your stay and liked our convenient location and comfortable accommodations. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Best Regards,Adelana MooreGeneral Manager

8/10 – Bien

James

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
No "restaurant", the food is only from a pre-prepared list.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 20 mai 2024
Dear James, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and reviewing your stay. We are happy your overall visit was pleasant, but we are sorry for the concern you had with our on-site restaurant, which kept it from being perfect. We are grateful for your valuable comments, as we are always striving to improve our guest experience in all areas of our hotel. Thank you again; we hope to welcome you back soon.Best Regards,Adelana MooreGeneral Manager

8/10 – Bien

Emad, Ypsilanti

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Breakfast not included not even lobby coffee (in room available ..but don't trust ). Bag of chips costs over $3:50 . Hotel is clean and quiet ..friendly people .
Séjour de 1 nuit en mai 2024
General Manager a répondu le 14 mai 2024
Dear Emad, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are glad you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. However, we deeply regret your disappointment that breakfast was not inclusive and that you were unaware of this policy at the time of making your reservations. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Best Regards,Adelana MooreGeneral Manager

8/10 – Bien

Yalitza

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The breakfast isn’t worth it even if it’s free with your stay. Charging for parking on a property they have for themselves is ridiculous.
Séjour de 3 nuits en mai 2024
General Manager a répondu le 14 mai 2024
Dear Yalitza, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We were sorry to read that you did not thoroughly enjoy our breakfast. We will certainly follow up with our food and beverage team to see where we can do better. We also regret your disappointment with the parking charge. This fee is listed on our website, and we will share your comments appropriately. We hope to have another chance to provide a better experience in the future. Best Regards,Adelana MooreGeneral Manager

8/10 – Bien

Garry

The short distance to the airport, and the calmness of the place.
Séjour de 3 nuits en mai 2024
General Manager a répondu le 12 mai 2024
Dear Garry, Thank you for sharing your review of Courtyard Fort Lauderdale Airport & Cruise Port. We are glad to know you had a pleasant stay and that you loved our ideal location close to the airport. We appreciate your feedback and hope to see you again on your future visit to the area. Best Regards,Adelana Moore,General Manager

10/10 – Excellent

Martin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I wish the restaurant is open during the whole day
Séjour de 1 nuit en mai 2024
GENERAL MANAGER a répondu le 11 mai 2024
Dear Martin, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port. It is always nice to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to enhance our services and appreciate your valuable feedback regarding the timings of our restaurants. It was a pleasure having you, and we hope to see you again soon!Best Regards,Adelana Moore,General Manager

8/10 – Bien

MARIE

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I really recommend that place.
Séjour de 1 nuit en mai 2024
GENERAL MANAGER a répondu le 11 mai 2024
Dear Marie, Thank you for your kind rating. We are glad that we could exceed most of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard Fort Lauderdale Airport & Cruise Port.Best Regards,Adelana Moore,General Manager

10/10 – Excellent

James

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location, close to the FLL Airport. The staff is very professional and helpful.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 9 mai 2024
Dear James, Thank you for your kind words about our hotel. Situated near Fort Lauderdale airport and Everglades cruise port, we take pride in offering our guests a comfortable and pleasant place to relax before or after their trip. We are particularly glad you loved our devoted associates. All of us at Courtyard Fort Lauderdale Airport & Cruise Port look forward to having you stay here again.Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

Anita

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 8 mai 2024
Dear Anita, Thank you for rating your stay at Courtyard Fort Lauderdale Airport & Cruise Port. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

Ourania

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff very helpful Very clean
Séjour de 1 nuit en avril 2024
General Manager a répondu le 1 mai 2024
Dear Ourania, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are thrilled to know that our commitment to spotless accommodations met your expectations. We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Adelana MooreGeneral Manager

4/10 – Médiocre

David, Prosper

Very isolated. Limited off property dining. Small elevator. Very limited access to elevator with bags and family.
Séjour de 2 nuits en avril 2024
General Manager a répondu le 30 avr. 2024
Dear David, Thank you for taking the time to share your feedback. We deeply regret the lack of diversity with our on-site dining options and have shared your comments appropriately as we strive to improve our offerings. We are also sorry for the issues you had with our elevators during your visit. We will address this appropriately, and we want you to know we are very grateful for your patience. We hope you will revisit for the seamless stay you deserve.Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

Graigory

Séjour de 1 nuit en avril 2024
General Manager a répondu le 18 mai 2024
Dear Graigory, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Fort Lauderdale Airport & Cruise Port. We look forward to your return and wish you all the best with your future travels.Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

Arthur

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the homemade breakfast, however need more staff. Waits too long.
Séjour de 1 nuit en février 2024
General Manager a répondu le 25 avr. 2024
Dear Arthur, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are glad you enjoyed our breakfast offerings and that you enjoyed your stay overall. We also regret the service shortfalls you faced and the inconvenience this caused. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 26 avr. 2024
Dear Michael, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

Paul

Séjour de 1 nuit en avril 2024
GENERAL MANAGER a répondu le 11 mai 2024
Dear Paul, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your time with us. We look forward to many more visits to Courtyard Fort Lauderdale Airport & Cruise Port.Best Regards,Adelana Moore,General Manager

10/10 – Excellent

Tricia

Séjour de 1 nuit en avril 2024
General Manager a répondu le 8 mai 2024
Dear Tricia, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Courtyard Fort Lauderdale Airport & Cruise Port, and we look forward to welcoming you back soon.Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement
Close to airport
Séjour de 1 nuit en avril 2024
General Manager a répondu le 16 avr. 2024
Dear Crystal, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are delighted to know that we were able to provide you with a comfortable and quiet stay and that our proximity to the airport was perfect for your needs. Should your travels bring you back this way, it would be our pleasure to host you again.Best Regards,Adelana MooreGeneral Manager

8/10 – Bien

Dawn

Séjour de 1 nuit en avril 2024
General Manager a répondu le 14 avr. 2024
Dear Dawn, Thank you for sharing the nice rating about your experience at Courtyard Fort Lauderdale Airport & Cruise Port. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

Barb

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Check in was so great, front desk staff always pleasant and helpful. Comfortable beds and shuttle pick up and drop off from Airport was seemless. Would recommend
Séjour de 1 nuit en avril 2024
General Manager a répondu le 10 avr. 2024
Dear Barb, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are glad you liked our comfortable beds provided you with a relaxing night’s sleep, and that you appreciated our shuttle service. We were also delighted to learn that the service provided by our front desk associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for your recommendation to our future guests. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Adelana MooreGeneral Manager

8/10 – Bien

Valerie, Covington

Séjour de 1 nuit en avril 2024
General Manager a répondu le 28 avr. 2024
Dear Valerie, All of us at Courtyard Fort Lauderdale Airport & Cruise Port appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon.Best Regards,Adelana Moore,General Manager

10/10 – Excellent

Cynthia

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beds
Séjour de 1 nuit en avril 2024
General Manager a répondu le 6 avr. 2024
Dear Cynthia, Thank you for taking the time to review your recent stay. We are delighted that you loved our comfortable beds and got a great night's sleep. It is our top priority to provide a refreshing, relaxing stay to every guest; therefore, we appreciate your kind remarks. Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port. We look forward to your next visit.Best Regards,Adelana MooreGeneral Manager

4/10 – Médiocre

Gerald S

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
The pool was dirty the surroundings of the pool had weeds growing up in cracks of cement cigarette butts laying around. Staff at front desk not very friendly and it states complementary shuttle to airport but then told $10 a person if before 5am and I couldn’t find anywhere on the website about this anywhere.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 7 avr. 2024
Dear Gerald S, Thank you for taking the time to evaluate our hotel. We are disappointed to learn about the cleanliness issues at the pool area. We have shared your comments with housekeeping associates to ensure the cleanliness and appearance of all our facilities. We also sincerely apologize for the inconvenience you endured with the shuttle service. Your feedback and also your patience in this matter are much appreciated. We will share your message appropriately as we are committed to enhancing our services and guest experience on all levels.Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

Joe

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 6 avr. 2024
Dear Joe, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Adelana MooreGeneral Manager

8/10 – Bien

Melanie, Tarkio

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Area doesn't have anything close to do within walking distance
Séjour de 1 nuit en mars 2024
General Manager a répondu le 2 avr. 2024
Dear Melanie, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are pleased you enjoyed your stay overall; however, we do regret that our location did not meet your expectations. We offer a shuttle service that can take you downtown, and we would be happy to offer recommendations for local sights. We hope you will take advantage of this on your next visit so that we can provide you with a better experience. We look forward to welcoming you back soon.Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

Vilmarie Vazquez

Voyage d’affaires
Points forts : Propreté, service et personnel
.
Séjour de 1 nuit en février 2024
General Manager a répondu le 2 avr. 2024
Dear Ms. Vazquez, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Adelana MooreGeneral Manager

4/10 – Médiocre

Daniel, Manalapan

Voyage en famille
This hotel is near a train that runs all night. Very noisy and impossible to get a good nights sleep.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 1 avr. 2024
Dear Daniel, Thank you for taking the time to evaluate our hotel. We sincerely apologize for the noise issues you encountered and that your sleep was disrupted. On your next visit, we will be happy to provide you with a different room should one be available. We have various room options and are always happy to accommodate special requests when possible. We understand your frustration and are grateful for your patience. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

Ramon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This is our second time. Always great service and professional employees at the lobby and all over the property.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 30 mars 2024
Dear Ramon, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. We value your patronage, and we look forward to your next visit.Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

Jean

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
There was nothing to do in the area but that’s not really the hotel’s fault
Séjour de 1 nuit en février 2024
General Manager a répondu le 30 mars 2024
Dear Jean, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We were happy to read that you enjoyed your overall stay, but we are disappointed that our location did not suit your needs. We appreciate your feedback. We offer a shuttle service that can take you downtown, and we would be happy to offer recommendations for local sights. We hope you will take advantage of this on your next visit so that we can provide you with a better experience. We look forward to welcoming you back soon.Best Regards,Adelana MooreGeneral Manager

6/10 – Acceptable

Olga

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
The room was nice and clean. The AC is noisy. You can hear train all night long. Their system was down and they did the check in process manually. While we were sleeping, someone opened our door because it was checked in to someone else while we were there. The problem was resolved, but not something you want to experience while sleeping.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 30 mars 2024
Dear Olga, Thank you for taking the time to evaluate our hotel. While we are happy to know you liked our well-maintained accommodations, we deeply regret the noise concerns you experienced during your stay. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We also sincerely apologize for the inconvenience caused by the manual check-in process. Please know that we have shared your comments appropriately to prevent them from happening again in the future. We understand your frustration and are grateful for your patience. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

linda

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Elevators slow
Séjour de 1 nuit en mars 2024
General Manager a répondu le 30 mars 2024
Dear Linda, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are pleased you enjoyed your stay overall; however, we deeply regret the issues you had with our elevators during your visit. We will address this appropriately, and we want you to know we are very grateful for your patience. We appreciate hearing from our guests as we continually strive to improve our services. We hope you will revisit for a much-improved stay.Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

Devin

Séjour de 1 nuit en mars 2024
General Manager a répondu le 13 avr. 2024
Dear Devin, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Courtyard Fort Lauderdale Airport & Cruise Port, and we look forward to welcoming you back soon.Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

Martha

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent service and clean rooms
Séjour de 1 nuit en mars 2024
General Manager a répondu le 14 mars 2024
Dear Martha, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are glad you liked our well-maintained accommodations and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Adelana MooreGeneral Manager

8/10 – Bien

Kristy

Voyage en famille
I liked the location-right by Bass Pro Shop & a great restaurant. It was very safe & convenient to get Lyft & Ubers. The hotel was clean & very well taken care of. Great shuttle service to the airport too. Elevator was broken & the other was clunking & didn’t feel safe. There was no coffee in the lobby most of the time. Overall, it was great & I’d stay there again!
Séjour de 2 nuits en mars 2024
General Manager a répondu le 12 mars 2024
Dear Kristy, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are glad our location perfectly suited your needs and that you appreciated our shuttle service. While we are also happy to know you liked our well-maintained accommodations, we deeply regret not meeting some of your expectations. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. It is always a joy to see our guests are excited about returning; we look forward to it!Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

Mary

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The Courtyard with the palm trees , and areas to relax for anytime of day or evening
Séjour de 1 nuit en février 2024
General Manager a répondu le 9 mars 2024
Dear Mary, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Adelana MooreGeneral Manager

10/10 – Excellent

Cynthia

The staff were welcoming and very helpful.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 10 mars 2024
Dear Cynthia, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Adelana MooreGeneral Manager

4/10 – Médiocre

KATHY

Points forts : Propreté
Very isolated property
Séjour de 1 nuit en mars 2024
General Manager a répondu le 8 mars 2024
Dear Kathy, Thank you for taking the time to post a review. We are sorry that our location was not ideal for you. Please know in the future our knowledgeable associates are happy to recommend restaurants, shopping, and local area attractions to make your experience here the best that it can be. We appreciate your feedback and hope to have the opportunity to host you again on your future visit to the area. Best Regards,Adelana Moore,General Manager

6/10 – Acceptable

John

Points forts : Propreté
Séjour de 1 nuit en mars 2024
General Manager a répondu le 8 mars 2024
Dear John, We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Best Regards,Adelana Moore,General Manager

4/10 – Médiocre

Grant

Voyage en famille
Points forts : Service et personnel
Could hear the trains all night.
Séjour de 1 nuit en mars 2024
General Manager a répondu le 3 mars 2024
Dear Grant, Thank you for your feedback regarding the noise concerns you had during your time with us. Please accept our sincere apologies for the inconvenience caused. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for falling short in this regard. We take noise concerns seriously and will look into the issue to address it effectively. Your feedback is appreciated, and we hope to have the opportunity to provide you with a more tranquil and enjoyable stay in the future.Best Regards,Adelana MooreGeneral Manager