Title: Hotel Santana - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Santana Beach hotel with outdoor pool ![Terrace/patio](https://images.trvl-media.com/lodging/20000000/19930000/19926600/19926518/187b78cd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/20000000/19930000/19926600/19926518/4f96585a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Coffee shop](https://images.trvl-media.com/lodging/20000000/19930000/19926600/19926518/f2eedd09.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19930000/19926600/19926518/4b7762cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room, 2 Single Beds](https://images.trvl-media.com/lodging/20000000/19930000/19926600/19926518/ee7efa74.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Santana offers a welcoming terrace for sunbathing and a refreshing outdoor pool. Enjoy shared meals at the restaurant, grab coffee at the café, and unwind with evening drinks at the bar. Guests praise the helpful staff. 8.6 Excellent ## Popular amenities - - - Bar - Pool - 24/7 front desk - Room service ## Room options ### Check availability for these dates # Tonight [Sep. 18 - Sep. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=19926518&PinnedHotelID=19926518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=19926518&PinnedHotelID=19926518&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 19 - Sep. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=19926518&PinnedHotelID=19926518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=19926518&PinnedHotelID=19926518&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 19 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=19926518&PinnedHotelID=19926518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=19926518&PinnedHotelID=19926518&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=19926518&PinnedHotelID=19926518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=19926518&PinnedHotelID=19926518&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 2 of 2 rooms ![Terrace/patio](https://images.trvl-media.com/lodging/20000000/19930000/19926600/19926518/187b78cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.8 Excellent 3 reviews ### Highlights Balcony Air conditioning Flat-screen TV Private bathroom Free bottled water Cable channels Daily housekeeping In-room safe - 215 sq ft - Lake view - Sleeps 1 - 1 King Bed ![Standard Double Room, 3 Double Beds](https://images.trvl-media.com/lodging/20000000/19930000/19926600/19926518/693d73d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 3 Double Beds 8.0 Very good 6 reviews ### Highlights Balcony Air conditioning Flat-screen TV Private bathroom Free bottled water Cable channels Daily housekeeping In-room safe - 215 sq ft - Sleeps 5 - 3 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlores-Hotels-Hotel-Santana.h19926518.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlores-Hotels-Hotel-Santana.h19926518.Hotel-Information) ## About the area Flores is home to Hotel Santana. Flores Dock and Ixpanpajul Nature Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Las Guacamayas Biological Station and Lake Petén Itzá. [Visit our Flores travel guide](https://www.expedia.ca/Flores.dx1253) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.92849%2C-89.89321&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WcdKKMJnkI0JppY2aPkBBUFEuNs=) Calle 30 de Junio, Flores, Peten ### What's nearby - Flores Dock - 1 min walk - 0.0 km - Church of Our Lady of the Remedies - 3 min walk - 0.3 km - Las Guacamayas Biological Station - 5 min walk - 0.5 km - Maya Mall - 8 min walk - 0.7 km - Central Park - 11 min walk - 1.0 km ### Getting around - Flores (FRS-Mundo Maya Intl.) - 10 min drive ### Restaurants - ‪Raices Bar & Grill - ‬1 min walk - ‪El Sótano - ‬1 min walk - ‪Sky Bar - ‬3 min walk - ‪Maple & Tocino - ‬5 min walk - ‪Restaurante Típico Imperio - ‬4 min walk ## About this property ### Hotel Santana Property highlights Take advantage of a terrace, a coffee shop/cafe, and laundry facilities at Hotel Santana. Free in-room WiFi is available to all guests, along with a bar and a restaurant. Other perks at this hotel include: - An outdoor pool - A 24-hour front desk, tour/ticket assistance, and concierge services - A front-desk safe - Guest reviews speak highly of the helpful staff Room features All guestrooms at Hotel Santana feature comforts such as air conditioning, in addition to amenities like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers - 32-inch flat-screen TVs with cable channels - Daily housekeeping, desks, and phones ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - No elevator ### More - 1 building - 3 floors - Built in 1990 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 1 PM Contactless check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Renovations and closures The property will be renovating from December 20 2025 to January 5 2026 (completion date subject to change). The following areas are affected: - Guestrooms Guests will have access to the following alternate facilities during the renovation: - Business facilities During renovations, the hotel will make every effort to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as Hotel Santana Flores Santana Flores Hotel Santana Hotel Hotel Santana Flores Hotel Santana Hotel Flores ## Frequently asked questions ### Does Hotel Santana have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hotel Santana? > As of Sept 18, 2025, prices found for a 1-night stay for 2 adults at Hotel Santana on Oct 5, 2025 start from CA $120.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Flores-Hotels-Hotel-Santana.h19926518.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Santana pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Santana? > This hotel doesn't offer parking. ### What time is check-in at Hotel Santana? > Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Santana? > Check-out is at 1 PM. ### Where is Hotel Santana located? > Situated in Flores, this beach hotel is within a 10-minute walk of Flores Dock, Church of Our Lady of the Remedies, and Las Guacamayas Biological Station. Lake Petén Itzá and Maya Mall are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Santana Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 8.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 68 8 - Good 37 6 - Okay 13 4 - Poor 6 2 - Terrible 3 ### 10/10 Excellent #### Sherlyn Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities loved it! ##### Sherlyn Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Christine Feb 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect place to stay while we explore Tikal. ##### Christine Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Carll Jun 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities After the el mirador trek I stayed at hotel Santana and it was a very pleasant surprise. Excellent staff and the room was clean and beautiful with a great view. The restaurant below was very good also. I would stay there again in a heartbeat. Very nice. ##### Carll Stayed 1 night in Jun 2025 ### 8/10 Good #### Karen Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very central ##### Karen Stayed 1 night in Apr 2025 ### 10/10 Excellent #### William Feb 28, 2025 Great Bar ##### William Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Maria May 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the breakfast and that it is close to the lake. ##### Maria Stayed 2 nights in May 2024 ### 10/10 Excellent #### Glendy Mar 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location, staff at check in was excellent very friendly. Room was very clean & great size, very comfortable beds ##### Glendy Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Kathy Nov 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was right in the edge of the lake, so the views were spectacular and the area was very walkable. It also was close to many restaurants and shops and even had a restaurant onsite. ##### Kathy Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Robert Apr 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Noce place to stay in Flores ##### Robert Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Ricarte Oct 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome room view with balcony and hammock. Very frienfly staff Walkable small Island ##### Ricarte Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Andrea May 1, 2024 Liked: Staff & service, property conditions & facilities We loved this hotel. It makes you feel like home! ##### Andrea Stayed 3 nights in Apr 2024 ### 8/10 Good #### Antonio Feb 21, 2024 Liked: Cleanliness, staff & service Good location within the island of Flores ##### Antonio Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Kenneth Mar 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The Hotel facilities were good, the staff excellent and the staff friendly. However if you want a good night sleep DO NOT stay at this hotel. There is a disco tech right across the street that provides more decibels of noise to 1AM than one can endure. ##### Kenneth Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Yutselys Apr 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Hotel was very clean, professional customer service. Location was great, view espectacular from room balcony. Close to everything and safe. ##### Yutselys Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### SERGIO Sep 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, nice location and view from room. Room OK, services OK. ##### SERGIO Stayed 1 night in Sep 2023 ### 8/10 Good #### Denise Apr 24, 2025 Liked: Cleanliness, staff & service, amenities Great location for walkability to everything in Flores. Staff were very friendly and the included breakfast was excellent! Room was in decent condition, loved the hammock overlooking the lake on the balcony, but the room lacked a black out curtain and the bed sheets were thin. They arranged transport for us from the airport and back and that was great. LOTS of noise from the disco across the street, the boats playing music, and just general noise within the hotel and from the street. If you need quiet, would not recommend, but otherwise this was a good place to stay in Flores. ##### Denise ### 10/10 Excellent #### Erika Barr Aug 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed at Santana for two nights with my family and we were very happy with our stay. The hotel is comfortable and the restaurant and cafe were great. It was really nice to have a pool there. the hotel staff is really helpful. Highly recommend ##### Erika Barr Stayed 2 nights in Aug 2024 ### 8/10 Good #### Eduardo Feb 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great local hotel, friendly staff and great views. Bar in front of the hotel is noise at night, so take rooms facing the lake ##### Eduardo Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Maricela Jan 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely hotel but a lot of noise outside. Not the hotels fault. ##### Maricela Stayed 3 nights in Jan 2025 ### 8/10 Good #### Janeece Mar 12, 2024 Great location. Wonderful air conditioning. Children enjoyed the small pool. Nice shower and beds ##### Janeece Stayed 1 night in Mar 2024 ### 10/10 Excellent #### LILIAN May 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff service was very helpful they have hot/cold water Air Conditioning was perfect for the 91 degrees outside ##### LILIAN Stayed 1 night in May 2024 ### 10/10 Excellent #### Medjinah Feb 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended! I had such an amazing time at this hotel, the stuff were very friendly and was always there to help when I needed help to get around or book any activities! I highly recommended this hotel to anyone visiting Guatemala 😊 ![](https://a.travel-assets.com/ugc/hotel-reviews/9D38CC6B7043D55911334E68BE4E165657EF32521676554368186.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A794B2C7513BAFB7C7508FB88F27CFC73AF081FE1676554367257.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7C6A317DF12F8B7547AF934FE458320919A2112A1676554366616.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4A2B9DCEB0D031212EEC1B764592356868D508B41676554362304.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Medjinah Stayed 2 nights in Feb 2023 ### 8/10 Good #### José May 25, 2024 Liked: Staff & service The lake ##### José Stayed 3 nights in May 2024 ### 10/10 Excellent #### Elizabeth Sep 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cool Room with a Great View Totally cute hotel. Clean. Safe. Staff was super friendly and accommodating. Breakfast was delicious. AC worked great. Fabulous showers. Beautiful view from the balcony. Perfect place to relax after visiting Tixal and Yaxhá. ![View from the room.](https://a.travel-assets.com/ugc/hotel-reviews/05C78633C1004FFE1170A14FC1A618185EF917F51727090726610.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elizabeth Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Rasa Lila Jan 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lakeside Views The views are beautiful from the lakeside rooms. Best balconies to look at the sunset and lay in the hammocks. Nice restaurant downstairs with best margaritas and food, and very attentive and kind staff members to help. Great location and comfortable beds and warm water and good water pressure. ##### Rasa Lila Stayed 2 nights in Jan 2024 ## Expedia's Latest Trends ### Hotels > [Hotels in Thornhill](https://www.expedia.ca/Thornhill-Toronto-Hotels.0-n58781-0.Travel-Guide-Filter-Hotels) > > [Hotels in San Pedro](https://www.expedia.ca/San-Pedro-Hotels.d9913.Travel-Guide-Hotels) > > [Oceanus Aparthotel](https://www.expedia.ca/Albufeira-Hotels-Oceanus-Aparthotel.h2336241.Hotel-Information) > > [Holiday Inn Express & Suites Thunder Bay by IHG](https://www.expedia.ca/Thunder-Bay-Hotels-Holiday-Inn-Express-Suites-Thunder-Bay.h8465796.Hotel-Information) > > [Oceana Resort & Conventions - All Inclusive](https://www.expedia.ca/Puerto-San-Jose-Hotels-Oceana-Resort-Conventions.h45740165.Hotel-Information) > > [Hotels in Lloydminster](https://www.expedia.ca/Lloydminster-Hotels.d6338534.Travel-Guide-Hotels) > > [Sababa resort](https://www.expedia.ca/Guatemala-City-Hotels-Sababa-Resort.h45467515.Hotel-Information) > > [Hotels in Zermatt](https://www.expedia.ca/Zermatt-Hotels.d4300.Travel-Guide-Hotels) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Las Lagunas Boutique Hotel](https://www.expedia.ca/Flores-Hotels-Las-Lagunas-Boutique-Hotel.h5970603.Hotel-Information) > > [Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort](https://www.expedia.ca/Puerto-Morelos-Hotels-Paraiso-De-La-Bonita.h860332.Hotel-Information) > > [Porta Hotel Antigua](https://www.expedia.ca/Antigua-Guatemala-Hotels-Porta-Hotel-Antigua.h5545.Hotel-Information) > > [Holiday Inn Express North Conway by IHG](https://www.expedia.ca/North-Conway-Hotels-Holiday-Inn-Express-North-Conway.h281569.Hotel-Information) > > [Four Points by Sheraton Calgary Airport](https://www.expedia.ca/Calgary-Hotels-Four-Points-By-Sheraton-Calgary-Airport.h3520670.Hotel-Information) ### Flights > [Flights from Dawson Creek (YDQ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/ydq/yvr/dawson-creek-to-vancouver) > > [Flights from Toronto (YYZ) to Little Rock (LIT)](https://www.expedia.ca/lp/flights/yyz/lit/toronto-to-little-rock) > > [Flights from Calgary (YYC) to Tucson (TUS)](https://www.expedia.ca/lp/flights/yyc/tus/calgary-to-tucson) > > [Flights from Vancouver (YVR) to Sosúa (POP)](https://www.expedia.ca/lp/flights/yvr/pop/vancouver-to-puerto-plata) > > [Flights from Stanfield Intl. to YTO-All Airports](https://www.expedia.ca/lp/flights/yhz/yto/halifax-to-toronto) > > [Flights from Vancouver (YVR) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yvr/yyz/vancouver-to-toronto) > > [Flights from Dieppe (YQM) to Boston (BOS)](https://www.expedia.ca/lp/flights/yqm/bos/moncton-to-boston) > > [Flights from Vancouver (YVR) to Manila (MNL)](https://www.expedia.ca/lp/flights/yvr/mnl/vancouver-to-manila) > > [Flights from Cranbrook (YXC) to Kelowna (YLW)](https://www.expedia.ca/lp/flights/yxc/ylw/cranbrook-to-kelowna) ### Cars > [Car rentals in Scottsdale](https://www.expedia.ca/Car-Rentals-In-Scottsdale.d9829.Car-Rental-Guide) ### Packages > [Puerto Vallarta](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/180016/Puerto-Vallarta) > > [Las Vegas Vacations](https://www.expedia.ca/Las-Vegas.d178276.Destination-Travel-Guides)