Title: Hotel Santana - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Santana Travelers soak up sunshine on the inviting terrace, gather with friends for memorable meals, and start adventures with a quick coffee before diving into the day ## Photo gallery for Hotel Santana ![Terrace/patio - Hotel Santana (Flores)](https://images.trvl-media.com/lodging/20000000/19930000/19926600/19926518/2ff62950.jpg?impolicy=resizecrop&rw=598&ra=fit) ![32-inch flat-screen TV with cable channels, TV - Hotel Santana (Flores)](https://images.trvl-media.com/lodging/20000000/19930000/19926600/19926518/593c3b87.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony - Hotel Santana (Flores)](https://images.trvl-media.com/lodging/20000000/19930000/19926600/19926518/1f9f2a3f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Coffee shop - Hotel Santana (Flores)](https://images.trvl-media.com/lodging/20000000/19930000/19926600/19926518/63f4ddc2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Hotel Santana (Flores)](https://images.trvl-media.com/lodging/20000000/19930000/19926600/19926518/7533b447.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Santana offers a welcoming terrace for sunbathing and a refreshing outdoor pool. Enjoy shared meals at the restaurant, grab coffee at the café, and unwind with evening drinks at the bar. Guests praise the helpful staff. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Free WiFi - Bar - Laundry ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=19926518&PinnedHotelID=19926518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=19926518&PinnedHotelID=19926518&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=19926518&PinnedHotelID=19926518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=19926518&PinnedHotelID=19926518&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=19926518&PinnedHotelID=19926518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=19926518&PinnedHotelID=19926518&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=19926518&PinnedHotelID=19926518&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=19926518&PinnedHotelID=19926518&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds Showing 2 of 2 rooms ### View all photos for Standard Room, 1 King Bed ![Terrace/patio](https://images.trvl-media.com/lodging/20000000/19930000/19926600/19926518/187b78cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.8 Excellent 3 reviews ### Highlights Balcony Air conditioning Flat-screen TV Private bathroom Free bottled water Cable channels Desk In-room safe - Lake view - 215 sq ft - Sleeps 1 - 1 King Bed ### View all photos for Standard Double Room, 3 Double Beds ![Standard Double Room, 3 Double Beds](https://images.trvl-media.com/lodging/20000000/19930000/19926600/19926518/693d73d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 3 Double Beds 8.6 Excellent 8 reviews ### Highlights Balcony Air conditioning Flat-screen TV Private bathroom Free bottled water Cable channels Desk In-room safe - 215 sq ft - Sleeps 5 - 3 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlores-Hotels-Hotel-Santana.h19926518.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlores-Hotels-Hotel-Santana.h19926518.Hotel-Information) ## About the area Flores is home to Hotel Santana. Flores Dock and Ixpanpajul Nature Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Las Guacamayas Biological Station and Lake Petén Itzá. [Visit our Flores travel guide](https://www.expedia.ca/Flores.dx1253) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.92939%2C-89.89294&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ty-0NlMqbIDZqQCfcXW77Fk4NaE=) Calle 30 de Junio, Flores, Peten ### What's nearby - ![Canoeing on beautiful Lake Peten Itza, El Remate, Petén, Guatemala](https://images.trvl-media.com/place/553248621554185031/2bfec3c8-e70b-433c-8282-5443a6a2a724.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Flores Dock 2 min walk \- 0.2 km - ![Cathedral of Flores featuring a church or cathedral](https://images.trvl-media.com/place/6105478/783b9654-d852-43c2-8187-065c1cb80e8a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Church of Our Lady of the Remedies 3 min walk \- 0.3 km - ![Flores which includes general coastal views, a house and a coastal town](https://images.trvl-media.com/place/1253/f0e574bc-21ee-4005-bf07-477bcd81c16f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Petén Itzá 6 min walk \- 0.6 km - ![Letras Campeche in Mexico.](https://images.trvl-media.com/place/6297965/12bed0bc-8031-4df1-bad2-7f4ab433a5b2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Maya Mall 8 min walk \- 0.7 km - Las Guacamayas Biological Station 3 min walk \- 0.3 km ### Getting around - Flores (FRS-Mundo Maya Intl.) 10 min drive ### Restaurants - Maracuyá 6 min walk - Ristoranto Terrazzo 2 min walk - El Tropico bar & Grill 2 min walk - Cool Beans 6 min walk - La casa de Enrico 3 min walk ## About this property ### Hotel Santana Property highlights Take advantage of a terrace, a coffee shop/cafe, and laundry facilities at Hotel Santana. Free in-room WiFi is available to all guests, along with a bar and a restaurant. Other perks at this hotel include: - An outdoor pool - Concierge services, a front-desk safe, and tour/ticket assistance - A 24-hour front desk - Guest reviews speak highly of the helpful staff Room features All guestrooms at Hotel Santana feature comforts such as air conditioning, in addition to amenities like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers - 32-inch flat-screen TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Indoor pool, outdoor pool, open 8:30 AM to 9:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836159/b56a2fab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada Tikal Isla De Flores Hotel Flores - Pool - Kids pool - Parking included - Free WiFi 8.0 Very good 618 reviews CA $99 CA $120 total includes taxes & fees Feb 18 - Feb 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=8836159&PinnedHotelID=8836159&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/103000000/102450000/102442100/102442070/fa5c405f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tepeu Flores - Pool - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 111 reviews CA $117 CA $142 total includes taxes & fees Feb 7 - Feb 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=102442070&PinnedHotelID=102442070&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/46000000/45890000/45882400/45882349/b584acb5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Turquesa Flores - Pool - Breakfast included - Free WiFi - Air conditioning 8.8 Excellent 30 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=45882349&PinnedHotelID=45882349&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/6000000/5130000/5126900/5126851/9068b016.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casazul Flores - Free WiFi - Air conditioning - Laundry - Room service 8.8 Excellent 216 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=5126851&PinnedHotelID=5126851&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/13000000/12780000/12774900/12774819/d145f3bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sabana Flores - Pool - Free WiFi - Restaurant - Air conditioning 7.6 Good 120 reviews CA $62 CA $75 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=12774819&PinnedHotelID=12774819&HadPinnedHotel=true®ionId=-1&adults=2) ![Free WiFi](https://images.trvl-media.com/lodging/100000000/99800000/99797100/99797086/w1600h1044x0y0-3e51eb11.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa del Lago Flores - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 45 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=99797086&PinnedHotelID=99797086&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/103000000/102820000/102819100/102819005/36148c7a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Luciernagas Hotel Boutique Flores - On private beach - Pool - Free WiFi - Restaurant 8.8 Excellent 6 reviews CA $128 CA $156 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=102819005&PinnedHotelID=102819005&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/13000000/12330000/12326600/12326592/4a34de43.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Amelia Flores - Spa - Free airport shuttle - Free WiFi - Restaurant 8.6 Excellent 89 reviews CA $93 CA $113 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=12326592&PinnedHotelID=12326592&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Double Room](https://images.trvl-media.com/lodging/39000000/38690000/38686100/38686080/9b49501b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mayan Spirit Flores - On private beach - Free WiFi - Restaurant - Breakfast available 9.8 Exceptional 7 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=38686080&PinnedHotelID=38686080&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; local cuisine ](https://images.trvl-media.com/lodging/13000000/12490000/12480600/12480567/968d170f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Isla de Flores Hotel Flores - Pool - Free airport shuttle - Free WiFi - Restaurant 9.4 Exceptional 475 reviews CA $155 CA $206 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=12480567&PinnedHotelID=12480567&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=19926518&PinnedHotelID=19926518&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=19926518,8836159,102442070,45882349,5126851) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - No elevator ### More - 1 building - 3 floors - Built in 1990 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 1 PM Contactless check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as Hotel Santana Flores Santana Flores Hotel Santana Hotel Hotel Santana Flores Hotel Santana Hotel Flores ## Frequently asked questions ### Does Hotel Santana have a pool? ### How much does it cost to stay at Hotel Santana? ### Is Hotel Santana pet-friendly? ### How much is parking? ### What time is check-in at Hotel Santana? ### What time is check-out at Hotel Santana? ### Where is Hotel Santana located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Santana Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 74 8 - Good 40 6 - Okay 14 4 - Poor 6 2 - Terrible 3 ## Reviews ### 8/10 Good #### Christopher Jan 25, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was very clean and service was excellent, we were helped with tours and taxis. Would stay again but remember your noise machine! ##### Christopher Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Tracie May 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a good stay here. The hotel was clean and quiet. We appreciated the water being available. The restaurant was also good. ##### Tracie Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Carll Jun 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities After the el mirador trek I stayed at hotel Santana and it was a very pleasant surprise. Excellent staff and the room was clean and beautiful with a great view. The restaurant below was very good also. I would stay there again in a heartbeat. Very nice. ##### Carll Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Glendy Mar 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location, staff at check in was excellent very friendly. Room was very clean & great size, very comfortable beds ##### Glendy Stayed 1 night in Mar 2024 ### 8/10 Good #### Evelyn Jan 29, 2025 Nice dining area on lakeside patio. Breakfast included in price of hotel. ##### Evelyn Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Kathy Nov 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was right in the edge of the lake, so the views were spectacular and the area was very walkable. It also was close to many restaurants and shops and even had a restaurant onsite. ##### Kathy Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Josh Jun 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel Santana is in such a good spot on the island. It is around a lot of good restaurants and its restaurant is excellent as well as we learned from our breakfast that was included. We had a beautiful view from our room and had a very smooth checkin and overall experience there on the lake! ##### Josh Stayed 1 night in Jun 2024 ### 10/10 Excellent #### SERGIO Sep 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, nice location and view from room. Room OK, services OK. ##### SERGIO Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Ricarte Oct 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome room view with balcony and hammock. Very frienfly staff Walkable small Island ##### Ricarte Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Darren Jun 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really nice hotel on the quieter end of the main hotel lake front strip. The area for beakfast overlooking the lake is lovely. The hotel is on the side of the island that doesn't flood, which is a real bonus when compared to other hotels in the east and north east. ##### Darren Stayed 2 nights in Jun 2024 ### 8/10 Good #### Eduardo Feb 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great local hotel, friendly staff and great views. Bar in front of the hotel is noise at night, so take rooms facing the lake ##### Eduardo Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Erika Barr Aug 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed at Santana for two nights with my family and we were very happy with our stay. The hotel is comfortable and the restaurant and cafe were great. It was really nice to have a pool there. the hotel staff is really helpful. Highly recommend ##### Erika Barr Stayed 2 nights in Aug 2024 ### 8/10 Good #### Janeece Mar 12, 2024 Great location. Wonderful air conditioning. Children enjoyed the small pool. Nice shower and beds ##### Janeece Stayed 1 night in Mar 2024 ### 10/10 Excellent #### LILIAN May 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff service was very helpful they have hot/cold water Air Conditioning was perfect for the 91 degrees outside ##### LILIAN Stayed 1 night in May 2024 ### 8/10 Good #### Pedro Feb 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Pretty view. ##### Pedro Stayed 1 night in Feb 2024 ### 6/10 Okay #### Kenneth Mar 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The Hotel facilities were good, the staff excellent and the staff friendly. However if you want a good night sleep DO NOT stay at this hotel. There is a disco tech right across the street that provides more decibels of noise to 1AM than one can endure. ##### Kenneth Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Rasa Lila Jan 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lakeside Views The views are beautiful from the lakeside rooms. Best balconies to look at the sunset and lay in the hammocks. Nice restaurant downstairs with best margaritas and food, and very attentive and kind staff members to help. Great location and comfortable beds and warm water and good water pressure. ##### Rasa Lila Stayed 2 nights in Jan 2024 ### 8/10 Good #### Denise Apr 24, 2025 Liked: Cleanliness, staff & service, amenities Great location for walkability to everything in Flores. Staff were very friendly and the included breakfast was excellent! Room was in decent condition, loved the hammock overlooking the lake on the balcony, but the room lacked a black out curtain and the bed sheets were thin. They arranged transport for us from the airport and back and that was great. LOTS of noise from the disco across the street, the boats playing music, and just general noise within the hotel and from the street. If you need quiet, would not recommend, but otherwise this was a good place to stay in Flores. ##### Denise ### 10/10 Excellent #### Elizabeth Sep 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cool Room with a Great View Totally cute hotel. Clean. Safe. Staff was super friendly and accommodating. Breakfast was delicious. AC worked great. Fabulous showers. Beautiful view from the balcony. Perfect place to relax after visiting Tixal and Yaxhá. ![View from the room.](https://a.travel-assets.com/ugc/hotel-reviews/05C78633C1004FFE1170A14FC1A618185EF917F51727090726610.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elizabeth Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Thomas Mar 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best room in town if you want a decent balcony and lake view. Rooms are clean and functional. Included breakfast choices decent. Restaurant staff pleasant. From desk staff accomodating but not particulary friendly ##### Thomas Stayed 4 nights in Mar 2024 ### 4/10 Poor #### Oscar Jan 22, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Change Rate Pros. Great Location on the island to stay. I was not a fan that the rate changed once I got to the reception. I paid more for it but the room did change. Overall was an ok experience a bit loud out the hallways. ##### Oscar Stayed 1 night in Jan 2024 ### 6/10 Okay #### Jessica Jul 14, 2024 Disliked: Staff & service, property conditions & facilities Need to update rooms and be more customers sevice. The first lady in reception was friendly.. the rest really slowcto help ... the breakfast was great ... pool need update and rooms ... 😩 overall 5 out of 10 .. and be nicer to people from united states. ##### Jessica Stayed 3 nights in Jul 2024 ### 6/10 Okay #### Sarah Mar 3, 2024 Liked: Staff & service, amenities Pros: - good air conditioning -nice view of the water from the room -staff cleaned the room everyday -breakfast included Cons: -very loud night club nearby, but I was still able to sleep ok despite this -you need to pay a significant deposit for the safe key -my room was on the top floor which had a lot of stairs. No elevator -rooms were dated, but clean -wifi in the rooms was not the best I had expected a bit more for the price, but the stay was ok. ##### Sarah Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Susanna Jan 20, 2026 Liked: Cleanliness, amenities, property conditions & facilities When visiting a new town in a foreign country we usually book only 1-2 nights at a hotel to try it out before booking more nights or moving on. We were happy to extend this stay from 2 nights to 5 after sleeping here 2 nights. The room on the 3rd floor lakeside was clean, had beautiful views, sunny, had air conditioning, hot water, daily housekeeping, blackout blinds, decent wi-fi, and free bottled water & shampoo. Staff were friendly enough. The restaurant offers several of their breakfast entrees free with the room and other choices are available for \~Q50-60\. The pool deck is worn and the pool area is in a cramped space by US standards, but excellent by Central American standards. The only downside is the nightly bar music and partying that lasted til midnight on most nights, even weekdays. Some party houseboats leave from the dock outside the hotel. I saw similar noise concerns in reviews for most of the hotels on the island. I suspect any streetside room would have plenty of street notice from tuk tuks and motorcycles until 10pm or so and any hotel near a bar will have the music noise. If you need quiet and you want to stay on the island, your best bet is probably an inland alley away from the perimeter road. The island itself is mainly restaurants, hotels, and a few small stores. We hired a private lancha from the dock for a few hundred Q to spend 4 hours motoring us around the lake to Arcas, San Miguel, and the little Mayan museum on Isla Santa Barbara. ![](https://a.travel-assets.com/ugc/hotel-reviews/3a7c2041-33bd-4c38-8474-9040632a479e-1768944850548.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/88b0cc77-f6eb-4b4f-ab1d-be3c61597f2d-1768944855222.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/35d638ce-72d6-4a08-9a08-0068a4924c55-1768944859631.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/17d9c468-bb9c-4f1b-a202-36e092506644-1768944857963.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Susanna Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Joseph Dec 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a cool places conveniently located on flores island. Everything is within walking distance. Cool shops, bars and dining options within blocks of this place. 24 front desk help. Friendly staff and just an over beautiful area. I couldn't believe my view from the 2nd story balcony with a hammock hanging. The lake is like 10-15 feet from your balcony. Super cool place ##### Joseph Stayed 2 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [El Carmen Suites](https://www.expedia.ca/Antigua-Guatemala-Hotels-El-Carmen-Suites.h11980637.Hotel-Information) > > [Hotel Maya Jade](https://www.expedia.ca/Buena-Vista-Hotels-Hotel-Maya-Jade.h33328312.Hotel-Information) > > [Sababa resort](https://www.expedia.ca/Guatemala-City-Hotels-Sababa-Resort.h45467515.Hotel-Information) > > [Hotel y Centro de Convenciones Jardines del Lago](https://www.expedia.ca/Panajachel-Hotels-Hotel-Y-Centro-De-Convenciones-Jardines-Del-Lago.h5117755.Hotel-Information) > > [Hotel Casa Flores De Tikal](https://www.expedia.ca/Flores-Hotels-HOTEL-CASA-FLORES-DE-TIKAL.h25727032.Hotel-Information) > > [Oceana Resort & Conventions - All Inclusive](https://www.expedia.ca/Puerto-San-Jose-Hotels-Oceana-Resort-Conventions.h45740165.Hotel-Information) > > [Sandos Finisterra All Inclusive](https://www.expedia.ca/Los-Cabos-Hotels-Sandos-Finisterra-All-Inclusive.h534791.Hotel-Information) > > [Mikaso Hotel](https://www.expedia.ca/San-Pedro-La-Laguna-Hotels-Mikaso-Hotel.h8094664.Hotel-Information) > > [Bambu Resort](https://www.expedia.ca/Mazatenango-Hotels-Bambu-Resort.h31366262.Hotel-Information) > > [Tzam Poc Resort](https://www.expedia.ca/Panajachel-Hotels-Tzam-Poc-Resort.h11927414.Hotel-Information) > > [Casa Eggedal](https://www.expedia.ca/Santa-Cruz-La-Laguna-Hotels-Casa-Eggedal.h24316807.Hotel-Information) > > [Hotel Mercy](https://www.expedia.ca/San-Juan-La-Laguna-Hotels-Hotel-Mercy.h112669142.Hotel-Information) > > [Valle Dorado Resort & Parque Acuático](https://www.expedia.ca/Rio-Hondo-Hotels-Valle-Dorado-Resort-Parque-Acuatico.h13156905.Hotel-Information) > > [Condo Rentals Saint Martin](https://www.expedia.ca/Saint-Martin-Condos.d6069955-aaCondos.Travel-Guide-Accommodation) > > [B&B Calgary](https://www.expedia.ca/Calgary-Bed-And-Breakfast.d178245-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [Hotels with a Lazy River in Miami](https://www.expedia.ca/Miami-Hotels-Hotels-With-A-Lazy-River.0-0-d178286-tHotelswithaLazyRiver.Travel-Guide-Filter-Hotels) > > [Taj Aravali Resort & Spa](https://www.expedia.ca/Udaipur-District-Hotels-Taj-Aravali-Resort-Spa.h32567071.Hotel-Information) > > [Hotel Maya Internacional](https://www.expedia.ca/Flores-Hotels-Hotel-Maya-Internacional.h3956250.Hotel-Information) > > [Green Jungle Hotel y Restaurante](https://www.expedia.ca/La-Ponderosa-Hotels-Green-Jungle-Hotel-Y-Restaurante.h38770500.Hotel-Information) > > [Bolontiku Boutique Hotel, Member of the Cayuga Collection](https://www.expedia.ca/Flores-Hotels-Bolontiku-Boutique-Hotel.h6882822.Hotel-Information) > > [Cabañas Paraiso Escondido](https://www.expedia.ca/Livingston-Hotels-Cabanas-Paraiso-Escondido.h101763344.Hotel-Information) ### Flights > [Flights from Kloten (ZRH) to Belgrade (BEG)](https://www.expedia.ca/lp/flights/zrh/beg/zurich-to-belgrade) > > [Flights from Kamloops (YKA) to Nashville (BNA)](https://www.expedia.ca/lp/flights/yka/bna/kamloops-to-nashville) > > [Flights from New Delhi (DEL) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/del/yyz/delhi-to-toronto) ### Packages > [Nathan Phillips Square](https://www.expedia.ca/Nathan-Phillips-Square-Downtown-Toronto.d6072459.Vacation-Attraction) ### General > [Visit Gangi](https://www.expedia.ca/Gangi.dx6141480)