Title: Santa Croce Palace by Mmega - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Santa Croce Palace by Mmega Apartment with kitchen, 5-minute walk to Piazza della Signoria ## Photo gallery for Santa Croce Palace by Mmega ![Exterior - Santa Croce Palace by Mmega (Florence)](https://images.trvl-media.com/lodging/79000000/78450000/78440200/78440155/08a19475.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Panoramic Apartment | Living area - Santa Croce Palace by Mmega (Florence)](https://images.trvl-media.com/lodging/79000000/78450000/78440200/78440155/2de33bf0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Apartment | Living area - Santa Croce Palace by Mmega (Florence)](https://images.trvl-media.com/lodging/79000000/78450000/78440200/78440155/9e071c5f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Santa Croce Palace by Mmega (Florence)](https://images.trvl-media.com/lodging/79000000/78450000/78440200/78440155/a2c67853.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Apartment - Santa Croce Palace by Mmega (Florence)](https://images.trvl-media.com/lodging/79000000/78450000/78440200/78440155/cb3c9a66.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies A short walk from Uffizi Gallery and Cathedral of Santa Maria del Fiore, Santa Croce Palace by Mmega has plenty to offer. Stay connected with free in-room WiFi. ## Reviews 9.0 Wonderful ## Popular amenities - Kitchen - Washer - Free WiFi - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=78440155&PinnedHotelID=78440155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=78440155&PinnedHotelID=78440155&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=78440155&PinnedHotelID=78440155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=78440155&PinnedHotelID=78440155&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=78440155&PinnedHotelID=78440155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=78440155&PinnedHotelID=78440155&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=78440155&PinnedHotelID=78440155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=78440155&PinnedHotelID=78440155&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 2 beds Showing 4 of 4 rooms ### View all photos for Comfort Apartment ![Comfort Apartment | Living area](https://images.trvl-media.com/lodging/79000000/78450000/78440200/78440155/0cc3c83d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Apartment ### Highlights Balcony Individually furnished Individually decorated Air conditioning Heating Kitchen Refrigerator Flat-screen TV - City view - 1076 sq ft - 3 bedrooms - Sleeps 6 - 3 Queen Beds ### View all photos for Design Apartment ![Design Apartment](https://images.trvl-media.com/lodging/79000000/78450000/78440200/78440155/0582440c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Apartment ### Highlights Individually furnished Individually decorated Air conditioning Heating Kitchen Refrigerator Flat-screen TV Washing machine - 969 sq ft - 2 bedrooms - Sleeps 4 - 2 Twin Beds and 1 Queen Bed ### View all photos for Deluxe Apartment ![Deluxe Apartment | Private kitchen](https://images.trvl-media.com/lodging/79000000/78450000/78440200/78440155/4c6eed47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Individually furnished Individually decorated Air conditioning Heating Kitchen Refrigerator Flat-screen TV Washing machine - 2 bedrooms - Sleeps 4 - 2 Twin Beds and 1 Queen Bed ### View all photos for Panoramic Apartment ![Panoramic Apartment | View from room](https://images.trvl-media.com/lodging/79000000/78450000/78440200/78440155/a34e80a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Apartment ### Highlights Individually furnished Individually decorated Air conditioning Heating Kitchen Refrigerator Flat-screen TV Washing machine - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Bed ## You may also like Ad ![Interior entrance](https://images.trvl-media.com/lodging/1000000/60000/54200/54104/20da82ba.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Paris Historic Centre of Florence - Pet friendly - Free WiFi - Air conditioning - Breakfast available 8.8 Excellent 1,003 reviews CA $161 CA $197 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Florence-Hotels-Hotel-Paris.h54104.Hotel-Information?chkin=2026-2-11&chkout=2026-2-12&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=e3521b07-7bc8-48b8-8688-674c768acefe&top_cur=CAD) Ad ![Minibar, in-room safe, iron/ironing board, free WiFi](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/105000000/104900000/104897200/104897196/0951da1c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hoxton Florence Historic Centre of Florence - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 193 reviews CA $206 CA $249 total includes taxes & fees Feb 9 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Santa-Croce-Palace.h78440155.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Santa-Croce-Palace.h78440155.Hotel-Information) ## About the area Located in Florence, this apartment is in the city center. Uffizi Gallery and Pitti Palace are cultural highlights, and some of the area's notable landmarks include Piazza della Signoria and Palazzo Vecchio. Looking to enjoy an event or a game while in town? See what's happening at Stadio Artemio Franchi or Nelson Mandela Forum. [Visit our Florence travel guide](https://www.expedia.ca/Florence.dx1222) [View more Apartments in Florence](https://www.expedia.ca/Florence-Apartments.d1222-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.76929%2C11.26119&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ir2bdAIXKT7ksMB-X6LWZmGYtyA=) Piazza di Santa Croce 4, Florence, FI, 50122 ### What's nearby - ![Basilica of Santa Croce showing a statue or sculpture, heritage architecture and religious elements](https://images.trvl-media.com/place/501049/87921474-cbc1-43ec-aae2-17a1062bf553.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Basilica of Santa Croce 1 min walk \- 0.0 km - ![Piazza Santa Croce, Florence](https://images.trvl-media.com/place/6248194/74373be5-a876-430d-8ff0-e751d43ca5c0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza Santa Croce 2 min walk \- 0.2 km - ![Piazza della Signoria featuring heritage architecture](https://images.trvl-media.com/place/508341/3cacf52e-4a22-482f-a8a5-1899ef71fd87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza della Signoria 5 min walk \- 0.5 km - ![Arcetri showing heritage architecture, a city and landscape views](https://images.trvl-media.com/place/501034/d6ab4aae-2c02-4824-b3dd-a7370ffc8eab.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Palazzo Vecchio 6 min walk \- 0.6 km - ![Uffizi Gallery in Florence in Italy](https://images.trvl-media.com/place/6075462/638682df-5d23-4089-83af-be7850616ae1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Uffizi Gallery 7 min walk \- 0.6 km ### Getting around - San Marco University Tram Stop 16 min walk - Florence (ZMS-Santa Maria Novella Train Station) 19 min walk - Florence Airport, Peretola (FLR) 41 min drive ### Restaurants - Boccadama 1 min walk - Note Di Vino 1 min walk - Finisterrae 1 min walk - Pino's Sandwiches 2 min walk - FrancescoVini 2 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Santa Croce Palace by Mmega Apartment with kitchen, 5-minute walk to Piazza della Signoria This smoke-free apartment building features multilingual staff assistance. The apartment features a washing machine and a kitchen with a refrigerator, an oven, and a stovetop. Comforts include premium bedding and a down comforter, and also available are free WiFi and a flat-screen TV. Air-conditioned accommodations at this apartment offer hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, bidets, and complimentary toiletries. This Florence apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. Flat-screen televisions are featured in guestrooms. ## Similar properties ![Front of property - evening/night](https://images.trvl-media.com/lodging/47000000/46230000/46225700/46225650/91507b6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kairos by Florence Art Apartments Historic Centre of Florence - Free WiFi - Air conditioning - Laundry - Soundproof rooms 9.8 Exceptional 76 reviews CA $243 CA $336 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=46225650&PinnedHotelID=46225650&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Apartment, Multiple Beds | Private kitchen](https://images.trvl-media.com/lodging/73000000/72010000/72004000/72003942/1d242e02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Uffizi Suite I Historic Centre of Florence - Kitchen - Washer - Dryer - Free WiFi 8.4 Very good 7 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=72003942&PinnedHotelID=72003942&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Apartment, 2 Bedrooms, City View | View from room](https://images.trvl-media.com/lodging/113000000/112610000/112604800/112604745/5ee55da5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palazzo Doni by Florence Art Apartments Historic Centre of Florence - 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No onsite parking available ### Kitchen - Cookware, dishware, and utensils - Oven - Refrigerator - Stovetop ### Bedrooms - Down comforter - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - 40-inch flat-screen TV ### Laundry - Washing machine ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - No elevator - Smoking not allowed ### Services and conveniences - Iron/ironing board - Multilingual staff ### Location highlights - In a historical district - In the city center ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 8:00 PM Late check-in subject to availability Late check-in fee for check-in between 8:00 PM and 11:00 PM ### Check-out Check-out before 10:00 AM ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs (infant beds) are available for EUR 50.0 per stay ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Late check-in fee for check-in between 8:00 PM and 11:00 PM - Crib (infant bed) fee: EUR 50.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT048017C2ZX3NFQ69, IT048017C2U4T68O2O, IT048017C293ODEZE2, IT048017C2S8DGODUN ### We should mention This property does not have elevators All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### Property is also known as Santa Croce Palace Santa Croce By Mmega Florence Santa Croce Palace by Mmega Florence Santa Croce Palace by Mmega Apartment Santa Croce Palace by Mmega Apartment Florence ## Frequently asked questions ### Is Santa Croce Palace by Mmega pet-friendly? ### How much does it cost to stay at Santa Croce Palace by Mmega? ### How much is parking? ### What time is check-in at Santa Croce Palace by Mmega? ### What time is check-out at Santa Croce Palace by Mmega? ### Where is Santa Croce Palace by Mmega located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Santa Croce Palace by Mmega Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Amenities ### 8.8 Property conditions & facilities 10 - Excellent 21 8 - Good 6 6 - Okay 3 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Michael F Aug 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location. Door opens to piazza Santa Croce and close to Duomo and Ufizzi gallery. Spectacular rooftop view/sitting area! ##### Michael F Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Julio Jun 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location. Wonderful view ##### Julio Stayed 3 nights in May 2025 ### 10/10 Excellent #### Carol May 13, 2025 Liked: Cleanliness, room comfort, communication Location was great. Wish they had more comfortable beddings. ##### Carol Stayed 7 nights in May 2025 ### 6/10 Okay #### Anastasia Sep 18, 2025 Disliked: Cleanliness, property conditions & facilities, communication Dirty, Poor communication, pictures are misleading. Was met late by host and told “in case the power goes out, here’s how to reset the fuse box”. Location was great. Property was not. ##### Anastasia Stayed 2 nights in Sep 2025 ### 8/10 Good #### James Jul 5, 2025 Liked: Cleanliness, amenities, communication The roof view was spectacular. It made the stay worth the booking. But lots of stairs. Only get one entrance key if you are traveling with multiple families. ##### James Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### FEDERICO Sep 24, 2024 Liked: Cleanliness, property conditions & facilities, communication Great location and the apartment was clean and in good conditions. ##### FEDERICO Stayed 1 night in Sep 2024 ### 8/10 Good #### Remi May 18, 2025 Liked: Amenities, communication The roof was amazing for this property. Also loved the location as it was very central and close to everything we needed. Very happy with our choice. With that being said apartment should be cleaned better before guests arrive as everything had a layer of dust. Plus there was a leak from the roof into one of the bedrooms into the end in the middle of the night. ##### Remi Stayed 5 nights in May 2025 ### 10/10 Excellent #### BONNIE Oct 15, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Ideal location for exploring Florence. Totally walkable. We parked in the nearby carpark and had access to our car, but honestly mostly just walked around the city by foot. The location is totally central and close to everything. Loved the apartment and the location is awesome!! ##### BONNIE Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Richard Jun 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice apartment with no elevator as expected but it is only on the 2nd floor so not bad. Very close to main piazzas and attractions. Travelled with my wife and 3 teenage kids. They enjoyed our time in Florence very much and the proximity of the apartment did factor in as we could stop for 1 hour breaks and then just walk back. Excellent and very courteous staff. They have a washing machine which was great, no dryer but they provided a rack with which we were able to air dry the clothes on the terrace. Worked well. ##### Richard Stayed 3 nights in Jun 2025 ### 8/10 Good #### Verified traveller Jul 13, 2024 Liked: Cleanliness, room comfort Disliked: Communication Great location, large apartment. Communication/service can be better. ##### Verified traveller Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### Patricia May 10, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice apartment in a beautiful square with a nice atmosphere. Large spacious apartment with a washing machine inside the unit. Very clean, nice shower and large bedroom. Walkable neighborhood with nice shopping options. ##### Patricia Stayed 3 nights in May 2024 ### 10/10 Excellent #### Benjamin Aug 14, 2024 Liked: Cleanliness, amenities, room comfort, communication Great communication,gave approximate time for arrival the day before,sent a text when we arrived and somebody met us within five minutes. There are only stairs to the top floor,so may be a challenge for some,but good for working off the pasta !! Location wise absolutely fantastic everything is walking distance and there is a public car park to the rear. The roof terrace provides an panoramic view which is amazing. ##### Benjamin Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Lisa Apr 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent place for our family of 5 to visit Florence. Communication and check-in was easy. We loved being right on the Piazza Santa Croce as everything was within walking distance but further from the center. On the plaza was a different outdoor market with different vendors each 2 days or so. Since the bedrooms are in the back of the building, it was quiet for sleep. We also loved how close the apartment is to the market di Sant’Ambrogio where some locals do their produce shopping. We picked up fruit and cheeses and walked through less touristy neighborhoods to find some amazing biscotti and smaller stores/shops. Was a nice change after the crowded famous sites of Firenze. If we stayed longer, we would have picked up some items to cook at the apartment. Only one flaw was that the air conditioner did not work in the upstairs room so it was quite hot. We didn’t open windows because of mosquitoes. Overall, great place to stay and would recommend to all. ##### Lisa Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Kyle Nov 14, 2023 Liked: Cleanliness, room comfort, communication #### Pent house with Duomo and Cathedral views Clean and updated place. Beautiful interior with tall ceilings, air conditioning, amazing shower woth two shower heads and a bench. The unit is on the top flooor. There is no elevator. The stairs are not difficult but a person who has a hard time with stairs may not be happy. With that said, the view from the windows of the plaza and cathedral are worth it not to mention the rooftop terrace from which you can see Duomo clearly. This place is in a great location to walk everywhere but there are always taxis waitiing on the plaza square that were affordable. ##### Kyle Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### John Aug 4, 2024 Liked: Cleanliness, property conditions & facilities, communication This is a short-term rental apartment overlooking Santa Croce Plaza. The check-in process was easy, the manager/assistant met us at the apartment and checked us in. Santa Croce Plaza is wonderful and the apartment has a stunning view of the Plaza from its second-story location (like a third-story apartment in the US). There is no elevator and carrying large, heavy bags up three stories on a narrow staircase was a challenge. My only critique is that the apartment was not adequately provisioned. There was no paper towel and minimal toilet paper. We had to buy these items at a local grocery store. Other than that, it was great. Santee Croce is an excellent location to stay. All the major tourist destinations are within a 20-minute walk from this apartment. ##### John Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Simone Jan 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We absolutely LOVED this property!! The beginning of the stay didn't start so smooth as we were locked out of the apartment for about 2 hours - which on Christmas Eve especially was not ideal! However, the young man Mirko who was there to greet us and let us in was so wonderful. So while we waited for someone else to come fix the door, he gave us a history lesson and tons of ideas of places to go and things to see. Once we were in we were so impressed with the space - much bigger than expected, clean, comfy beds, lots of towels and toiletries. There is a washer/dryer which was awesome. The shower was amazing and the roof top terrace was such a highlight - you can see the entire city scape from there. Excellent location! A couple things to suggest to the owner/manager to be improved is - the coffee pods in the kitchen didn't fit the coffee machine (I had to buy proper ones) , there is tons of pots/pans but only a couple of them actually work on the Induction cooktop, and it would be wonderful to equip the kitchen with a cutting board, a better knife, and some kitchen towels/oven mitts. My family of 3 stayed here 3 nights - it was very comfortable, walkable to everything, bright, spacious and enjoyable. I would definitely recommend this property and would love to go back one day! ##### Simone Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Carlos Aug 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelente locacion ##### Carlos Stayed 2 nights in Aug 2025 ### 8/10 Good #### Tamera Apr 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We had a wonderful trip & the property met all of our needs. The only downside there is no wifi back in any of the bedrooms. ##### Tamera Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Laura Jun 17, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Very spacious and comfortable for a family of 4\. Great location and walkable to many places. ##### Laura Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Teresa Nov 16, 2024 Liked: Cleanliness, property conditions & facilities, communication Close to everything ##### Teresa Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Carlos Jul 4, 2025 Liked: Cleanliness, room comfort, communication #### Nice place in Flronce Great location in the Piazza di Santa Croce. Nice view from living room. Very walkable to many things in Florence. We were met for Check in which went smooth. Well appointed room with most the amenities you need. Could use some glasses and paper towel in the kitchen. 2 Bathrooms were good and had a 3rd bonus toilet in hall. Beds were fine, good closet space, A/C worked well. Overall was a comfortable place for our family. Only cons were the Wifi was pretty spotty and it's 3rd floor with no elevator so getting luggage upstairs was a workout. ##### Carlos Stayed 3 nights in Jun 2025 ### 2/10 Terrible #### Michael Aug 16, 2025 Disliked: Cleanliness, room comfort, communication #### Run down and dirty Left waiting for 24 mins to check in in 37°C heat with luggage and two children. No water on arrival. No coffee making facilities. No WiFi. Plaster and dust on furniture. Bad smell and damp stains on walls. Filthy floors (partners feet were black with muck after 20 mins). Random coat hanger hanging from bathroom window? Wobbly bathroom tap. Wooden toilet seat with chip, which is unhygienic. Not homely, more like a cheap hostel for teen travellers. Wafer thin curtains. This was within 30 mins of checking in. We sourced new accommodation and checked out within two hours and the v host was informed. I would like to be refunded for this booking. Not as advertised and certainly not suitable for a family on holiday. ![](https://a.travel-assets.com/ugc/hotel-reviews/a292d98f-9f44-4c79-a8f0-3ccffa300df4-1755332978280.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3f2f96a3-190a-46a7-bd26-d505a151eb08-1755332978003.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b3799995-9556-4541-9fd9-e3b7483ecb8b-1755332978250.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a00862f0-474b-48b4-bacc-c99339fe2ff4-1755332978188.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michael Stayed 2 nights in Aug 2025 ### 8/10 Good #### William Oct 18, 2024 Liked: Cleanliness, property conditions & facilities, communication Overall, the property is nice. The view is spectacular from the penthouse apartment where we stayed. Renters should be told in no uncertain terms that the apartment is on the top of a four tall story building and there is no lift. I concede that it may be due to Orbitz inability to convey this info. Having said that, if I were managing this property there are a lot of things I would do differently. The amount of toiletries provided for the stay and number of guests was insufficient and requests for more were rebuffed by the host. The bed linens were scratchy, not "premium". There is a washing machine and a dishwasher, but detergent for neither were provided and requests for these items were rebuffed by the host. There is a K-cup type coffee machine in the unit but no pods were present. A request for this item was rebuffed by the host. There were no kitchen towels which is really silly since the unit has a full (albeit small) kitchen. There is ample storage space in the unit and all of the items mentioned could be purchased in quantity at minimal cost to the host and stored on site. In short, it is our opinion that the property managers don't have great business sense and what might have been an extremely enjoyable stay for us was rendered uninspiring. ##### William Stayed 4 nights in Oct 2024 ### 6/10 Okay #### Fabien Jan 1, 2026 tb ##### Fabien Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Therese Oct 4, 2024 Liked: Cleanliness, room comfort, communication #### Magisk takterrass med fantastiskt läge Snyggt inredd lägenhet med alla bekvämligheter. Fantastisk takterass med magisk utsikt över staden. Det enda som saknades var ett sol- och/eller regnskydd. Med takterrass kommer nackdelen med många trappor men det är helt ok när man befinner sig så centralt. ##### Therese Stayed 2 nights in Oct 2024