Title: Palazzo Castri 1874 Spa & Garden - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palazzo Castri 1874 Spa & Garden Hotel with a full-service spa, near Cathedral of Santa Maria del Fiore ## Photo gallery for Palazzo Castri 1874 Spa & Garden ![Garden - Palazzo Castri 1874 Spa & Garden (Florence)](https://images.trvl-media.com/lodging/11000000/10130000/10129200/10129170/63a51b5d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/b22d37e5-26dc-429e-b420-ff4ccf524fe2-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Suite Junior con accesso Spa - Palazzo Castri 1874 Spa & Garden (Florence)](https://images.trvl-media.com/lodging/11000000/10130000/10129200/10129170/f785f853.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite Executive con accesso Spa | Private kitchen - Palazzo Castri 1874 Spa & Garden (Florence)](https://images.trvl-media.com/lodging/11000000/10130000/10129200/10129170/ad03427a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite Executive con accesso Spa | View from room - Palazzo Castri 1874 Spa & Garden (Florence)](https://images.trvl-media.com/lodging/11000000/10130000/10129200/10129170/2f76dd8a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find a luxurious haven at Palazzo Castri 1874 Hotel & Spa in central Florence. The property features a poolside bar for afternoon refreshments, spa treatments for rejuvenation, and a rooftop terrace with city views. Past guests consistently praise the attentive staff. VIP Access ## Reviews 9.8 Exceptional ## Popular amenities - Hot tub - Bar - Gym - Parking available VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=10129170&PinnedHotelID=10129170&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=10129170&PinnedHotelID=10129170&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=10129170&PinnedHotelID=10129170&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=10129170&PinnedHotelID=10129170&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=10129170&PinnedHotelID=10129170&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=10129170&PinnedHotelID=10129170&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=10129170&PinnedHotelID=10129170&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=10129170&PinnedHotelID=10129170&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Doppia Superior con accesso Spa ![Doppia Superior con accesso Spa](https://images.trvl-media.com/lodging/11000000/10130000/10129200/10129170/5b4f99b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Doppia Superior con accesso Spa 9.6 Exceptional 7 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Renovated in 2015 Memory foam bed Premium bedding - 215 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite Junior con accesso Spa ![Suite Junior con accesso Spa](https://images.trvl-media.com/lodging/11000000/10130000/10129200/10129170/a736a72f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior con accesso Spa 10.0 Exceptional 5 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Renovated in 2015 Memory foam bed - 280 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Doppia Classic con accesso Spa ![Doppia Classic con accesso Spa](https://images.trvl-media.com/lodging/11000000/10130000/10129200/10129170/85941007.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Doppia Classic con accesso Spa 9.8 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Renovated in 2015 Memory foam bed Premium bedding - 172 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Comfort Double or Twin Room ![Egyptian cotton sheets, premium bedding, memory foam beds, minibar](https://images.trvl-media.com/lodging/11000000/10130000/10129200/10129170/24d06368.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double or Twin Room 10.0 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning LCD TV Hypo-allergenic bedding Renovated in 2015 Blackout drapes/curtains Premium bedding Egyptian cotton linens - 151 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Suite con accesso Spa ![Suite con accesso Spa](https://images.trvl-media.com/lodging/11000000/10130000/10129200/10129170/f2f370cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite con accesso Spa ### Highlights Separate sitting area Soundproofed Air conditioning LCD TV Hypo-allergenic bedding Renovated in 2015 Memory foam bed Premium bedding - 320 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite Executive con accesso Spa ![Suite Executive con accesso Spa](https://images.trvl-media.com/lodging/11000000/10130000/10129200/10129170/d011d720.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Executive con accesso Spa 10.0 Exceptional 3 reviews ### Highlights Deck/patio Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Kitchenette Free minibar items LCD TV - 614 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Twin Beds ### View all photos for Suite Junior, vista cortile con accesso Spa ![Egyptian cotton sheets, premium bedding, memory foam beds, minibar](https://images.trvl-media.com/lodging/11000000/10130000/10129200/10129170/38a2c02c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior, vista cortile con accesso Spa ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Renovated in 2015 Memory foam bed - 280 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Doppia Deluxe, 1 letto king, vista giardino con accesso Spa ![Doppia Deluxe, 1 letto king, vista giardino con accesso Spa](https://images.trvl-media.com/lodging/11000000/10130000/10129200/10129170/7899f1f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Doppia Deluxe, 1 letto king, vista giardino con accesso Spa 10.0 Exceptional 7 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Renovated in 2015 Memory foam bed Premium bedding - 285 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Camera Superior con 2 letti singoli con accesso Spa ![Camera Superior con 2 letti singoli con accesso Spa](https://images.trvl-media.com/lodging/11000000/10130000/10129200/10129170/8e03e228.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Camera Superior con 2 letti singoli con accesso Spa 10.0 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Renovated in 2015 Memory foam bed Premium bedding - 215 sq ft - Sleeps 3 - 2 Twin Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/55000000/54040000/54039700/54039677/7d86096d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tivoli Palazzo Gaddi Firenze Hotel Historic Centre of Florence - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 258 reviews CA $360 CA $422 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Florence-Hotels-NH-Collection-Firenze-Palazzo-Gaddi.h54039677.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=0c41914b-0efa-44e7-8dd8-0cc27379753a&top_cur=CAD) Ad ![Superior Room, Balcony | Balcony](https://images.trvl-media.com/lodging/1000000/850000/849900/849839/c7d418e5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Orto De Medici Hotel Historic Centre of Florence - Free WiFi - Air conditioning - Parking available - Business services 9.6 Exceptional 1,006 reviews CA $160 CA $199 total includes taxes & fees Dec 18 - 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Breakfast included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 208 reviews CA $380 CA $444 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Florence-Hotels-Floren-Hotel.h105802774.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=0c41914b-0efa-44e7-8dd8-0cc27379753a&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Palazzo-Castri-1874-Hotel-Spa.h10129170.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Palazzo-Castri-1874-Hotel-Spa.h10129170.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77889%2C11.25374&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gI3mYe4Mvb4sT3NoUaOp3BH82LE=) Piazza dell Indipendenza, 7, Florence, FI, 50129 #### What's nearby - Central Market \- 3 min walk \- 0.3 km - Fortezza da Basso \- 5 min walk \- 0.4 km - Piazza di Santa Maria Novella \- 8 min walk \- 0.7 km - Cathedral of Santa Maria del Fiore \- 10 min walk \- 0.8 km - Piazza del Duomo \- 11 min walk \- 1.0 km #### Getting around - Fortezza Tram Stop - 5 min walk - Florence (ZMS-Santa Maria Novella Train Station) - 8 min walk - Florence Airport, Peretola (FLR) - 26 min drive #### Restaurants - ‪Mò Si Caffetteria alla Vecchia Maniera - ‬2 min walk - ‪Osteria Dell’ Osso - ‬3 min walk - ‪Matto Matto - ‬2 min walk - ‪Fuoco Matto - ‬2 min walk - ‪KUNGFU RAMEN 功夫拉面 - ‬3 min walk ## About this property ### Palazzo Castri 1874 Spa & Garden Upscale hotel near Cathedral of Santa Maria del Fiore Near Piazza del Duomo and Piazza della Signoria, Palazzo Castri 1874 Spa & Garden provides a poolside bar, a terrace, and a coffee shop/cafe. Indulge in a body scrub, a deep-tissue massage, and a facial at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Additional perks include: - Buffet breakfast (surcharge), valet parking (surcharge), and express check-out - Express check-in, babysitting (surcharge), and smoke-free premises - An elevator, a 24-hour front desk, and multilingual staff - Guest reviews say great things about the helpful staff Room features All 59 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Extra amenities include: - Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds - Rainfall showers, designer toiletries, and bidets - 40-inch LCD TVs with premium channels - LED light bulbs, heating, and daily housekeeping ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/3000000/2090000/2088400/2088346/8bdd4889.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ponte Vecchio Suites & Spa Historic Centre of Florence - Hot tub - Spa - Free WiFi - Air conditioning 9.6 Exceptional 1,001 reviews CA $239 CA $286 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=2088346&PinnedHotelID=2088346&HadPinnedHotel=true®ionId=-1&adults=2) ![City view from property](https://images.trvl-media.com/lodging/1000000/930000/920500/920451/811bce9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Maria Novella Historic Centre of Florence - Breakfast included - Pet-friendly - Free WiFi - 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Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=15660863&PinnedHotelID=15660863&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/20000/14000/13999/84743cc7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bernini Palace Historic Centre of Florence - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.6 Exceptional 1,007 reviews CA $331 CA $390 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=13999&PinnedHotelID=13999&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/20000/14700/14614/c66eb4b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gallery Hotel Art - Lungarno Collection Historic Centre of Florence - Spa - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 913 reviews CA $247 CA $295 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=14614&PinnedHotelID=14614&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 9:00 AM to 7:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/1000000/590000/582300/582298/e755ba4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Minerva Historic Centre of Florence - Pool - Pet-friendly - Free WiFi - Restaurant 9.6 Exceptional 1,000 reviews CA $426 CA $492 total includes taxes & fees Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=582298&PinnedHotelID=582298&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, Balcony | Balcony](https://images.trvl-media.com/lodging/1000000/850000/849900/849839/c7d418e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Orto De Medici Hotel Historic Centre of Florence - Free WiFi - Air conditioning - Parking available - Business services 9.6 Exceptional 1,006 reviews CA $160 CA $199 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=849839&PinnedHotelID=849839&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Valet parking on site (EUR 38 per day; includes in/out privileges) ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 18 for children - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Full-service spa - Gym - Hot tub - Private wine tours - Sauna - Steam room - Wine tours ### Family friendly - Babysitting (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Business services - 2 meeting rooms - 24-hour business center - 646 square feet of conference space - Computer station ### Outdoors - Garden - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - In-room massages - Manicures/pedicures - Sauna - Spa open daily - Steam room - Swedish massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Front entrance ramp - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 3 floors - At least 80% lighting from LEDs - Banquet hall - Built in 1860 - Communal living room - Comprehensive recycling policy - Double-glazed windows - Locally-owned and organized tours and activities - Reception hall - Renovated entire property - April 2015 - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Hypo-allergenic bedding - Memory foam mattress ### Bathroom - Bidet - Designer toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch LCD TV with premium satellite channels ### Food and drink - Limited room service - Minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Eco-friendly toiletries - Electrical adapters - Energy-saving switches in guestrooms - Heating (climate-controlled) - LED lighting - Phone - Safe - Soundproofed rooms - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 3:00 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 15 per pet, per night Service animals are welcome, and are exempt from fees 1 total pets Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children - Valet parking fee: EUR 38 per day (in/out privileges) - Pet fee: EUR 15 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT048017A1SJBOHN3H ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Children under 14 years old are not allowed in the spa without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Palazzo Castri 1874 Hotel Florence Palazzo Castri 1874 Hotel Palazzo Castri 1874 Florence Palazzo Castri 1874 Palazzo Castri 1874 Palazzo Castri 1874 Hotel Spa Palazzo Castri 1874 & Florence Palazzo Castri 1874 Spa & Garden Hotel Palazzo Castri 1874 Spa & Garden Florence Palazzo Castri 1874 Spa & Garden Hotel Florence ## Frequently asked questions ### Is Palazzo Castri 1874 Spa & Garden pet-friendly? ### How much does it cost to stay at Palazzo Castri 1874 Spa & Garden? ### How much is parking? ### What time is check-in at Palazzo Castri 1874 Spa & Garden? ### What time is check-out at Palazzo Castri 1874 Spa & Garden? ### Where is Palazzo Castri 1874 Spa & Garden located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palazzo Castri 1874 Spa & Garden Reviews ## Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 848 8 - Good 122 6 - Okay 24 4 - Poor 3 2 - Terrible 4 ### 9.8/10 Cleanliness ### 9.8/10 Staff & service ### 9.8/10 Amenities ### 9.8/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Preston Nov 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had an incredible stay with my wife and 6-month old baby. We were well taken care of, and the amenities on-site were top-notch. We will absolutely stay here again! ##### Preston Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Patrick Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, friendly staff, nice and pleasant breakfast ##### Patrick Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Erin Nov 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent choice. Comfortable beds, daily cleaning service, helpful staff, quiet, amazing breakfast, beautifully kept room. Would absolutely stay here again. ##### Erin Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### MARIA LOURDES VALLARTA Nov 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful five star stay at Palazzo Castri. The beautiful modern yet comfortable hotel decor, large inner garden courtyard with lemon trees and flowers, kind and attentive staff and relaxing spa offered an exquisite and peaceful oasis in the city of Florence. ##### MARIA LOURDES VALLARTA Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### albert Oct 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property has excellent staff, very accommodating and helpful. The garden is beautiful and provided a quiet serene space to relax. The room was spacious and clean ##### albert Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Terry Nov 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel. Our room was comfortable but small although we had a very spacious terrace so this offset the room size. The room had everything necessary including a nice bathroom, comfortable bed and adequate storage space. ##### Terry Stayed 1 night in Oct 2025 ### 8/10 Good #### stephen Sep 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice Modern very clean boutique hotel with beautiful gardens and nice spa. For the price, it’s good value too! ##### stephen Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### david Jul 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Decor and presentation of property was outstanding. Great walkable location to all major attractions. ##### david Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Tracey Jul 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent. Wonderful staff & facilities ##### Tracey Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Richard May 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 2nd time stating here, staff is wonderful, service in bar and restaurant very accommodating. Convenient location, walked everywhere. Will definitely stay there again! ##### Richard Stayed 2 nights in May 2025 ### 10/10 Excellent #### Sara Jun 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very friendly staff. Very nice hotel. The area around the property is very busy and congested but it’s n walking distance to train station. ![](https://a.travel-assets.com/ugc/hotel-reviews/ab11a64c-a790-4958-808c-4d868df67c57-1749988025746.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sara Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Edita Jun 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean and well maintained property. Amazing and very helpful staff 24/7\. Spa, sauna and pool - big plus. Restaurant and bar inside this property was very good and very convenient. Highly recommend booking this hotel! ##### Edita Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Susan Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful front desk staff. Beautiful hotel with a wonderful included breakfast. Rooms were European small but well appointed. ##### Susan Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Beena Feb 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautifully decorated boutique hotel, lovely breakfast and very convenient for the main tourist attractions in Florence ##### Beena Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Lynn Apr 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Palazzo Castri is a 10 gorgeous property, stunning garden views, professional and courteous staff. Loved our weekend stay 💯 Highly recommend!! ##### Lynn Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Kevin Jul 3, 2025 Liked: Cleanliness, property conditions & facilities The pool was perfect for the heat. The gym was small. ##### Kevin Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Kevin Jul 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Special. Perfection. A special place. Away from the noise but close enough to walk into the city and around. So clean. So friendly. Beautiful ##### Kevin Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Claire May 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great property in a fantastic location to walk the streets of Florence. Courtyard is gorgeous for drinks and breakfast and small Spa a plus. Not on the prettiest of streets but not really an issue as you can find them only minutes away. Overall a great stay and would recommend. ##### Claire Stayed 3 nights in May 2025 ### 10/10 Excellent #### joe May 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel staff was wonderful special shout out to a lovely bartender and server in the dining and breakfast area convenient to the Plaza. Plenty of shopping and excellent sites. Stop in and see David ![](https://a.travel-assets.com/ugc/hotel-reviews/de82efc0-d574-4451-a8ca-4d1605a08cfa-1746184128080.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d905c726-cc89-4e75-b831-512bd2b118e2-1746184127364.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/df2b0514-c471-4caf-9665-901a18ffdd2e-1746184127761.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bcb13130-c55f-4130-a1f6-542c87fde6d4-1746184128176.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### joe Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Jacobo Apr 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small beautiful property. Walking distance to main square and historic site ##### Jacobo Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Sheryl Oct 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel and friendly staff. The rooms are very nice, beds comfortable and breakfast was delicious. Definitely would recommend this hotel. ##### Sheryl Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Weiting Jan 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super good hotel Super good location and very new facility. Definitely will be back again ##### Weiting Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Leanne Jan 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed my stay here. The staff were very helpful and friendly. The room was clean and comfortable. It was in a good location and within walking distance to attractions. ##### Leanne Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Helen May 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel was emall and intimate. The staff new who we were by the 2nd day. The front desk was responsive. They were helpful with transfers, and tours. Breakfast was never disappointing. We will return. ##### Helen Stayed 4 nights in May 2025 ### 10/10 Excellent #### Ferlin Feb 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was very friendly ,helpful and courtesy was very nice and the place was very comfortable 👌 ##### Ferlin Stayed 6 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Duomo Firenze](https://www.expedia.ca/Florence-Hotels-Hotel-Duomo.h2541603.Hotel-Information) > > [B&B Hotel Firenze City Center](https://www.expedia.ca/Florence-Hotels-BB-Hotel-Firenze-City-Center.h25189.Hotel-Information) > > [NH Firenze](https://www.expedia.ca/Florence-Hotels-NH-Firenze.h2387.Hotel-Information) > > [Plaza Hotel Lucchesi](https://www.expedia.ca/Florence-Hotels-Plaza-Hotel-Lucchesi.h8741.Hotel-Information) > > [Grand Hotel Adriatico](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Adriatico.h21881.Hotel-Information) > > [Firenze Rentals](https://www.expedia.ca/Florence-Hotels-Firenze-Rentals.h16706180.Hotel-Information) > > [Brunelleschi Hotel](https://www.expedia.ca/Florence-Hotels-Brunelleschi-Hotel.h2947.Hotel-Information) > > [c-hotels Ambasciatori](https://www.expedia.ca/Florence-Hotels-C-Hotels-Ambasciatori.h1829.Hotel-Information) > > [Grand Hotel Baglioni](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Baglioni.h6371.Hotel-Information) > > [Gallery Hotel Art - Lungarno Collection](https://www.expedia.ca/Florence-Hotels-Gallery-Hotel-Art-Lungarno-Collection.h14614.Hotel-Information) > > [The Market Urban Hotel](https://www.expedia.ca/Florence-Hotels-The-Market-Urban-Hotel.h108028.Hotel-Information) > > [Hotel Kraft](https://www.expedia.ca/Florence-Hotels-Hotel-Kraft.h27795.Hotel-Information) > > [Grand Hotel Cavour](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Cavour.h10993.Hotel-Information) > > [Hotel Spadai](https://www.expedia.ca/Florence-Hotels-Hotel-Spadai.h10447242.Hotel-Information) > > [Hotel David](https://www.expedia.ca/Florence-Hotels-Hotel-David.h521254.Hotel-Information) > > [Globus Urban Hotel](https://www.expedia.ca/Florence-Hotels-Globus-Urban-Hotel.h913526.Hotel-Information) > > [Hotel Pendini](https://www.expedia.ca/Florence-Hotels-Hotel-Pendini.h54105.Hotel-Information) > > [25hours Hotel Florence Piazza San Paolino](https://www.expedia.ca/Florence-Hotels-25hours-Hotel-Piazza-San-Paolino.h70128094.Hotel-Information) > > [FH55 Grand Hotel Mediterraneo](https://www.expedia.ca/Florence-Hotels-FH55-Grand-Hotel-Mediterraneo.h70752.Hotel-Information) > > [AC Hotel Firenze by Marriott](https://www.expedia.ca/Florence-Hotels-AC-Hotel-Firenze-By-Marriott.h1593256.Hotel-Information) > > [Il Perseo](https://www.expedia.ca/Florence-Hotels-Il-Perseo.h2693693.Hotel-Information) > > [Four Seasons Hotel Firenze](https://www.expedia.ca/Florence-Hotels-Four-Seasons-Hotel-Firenze.h1838796.Hotel-Information) > > [Hotel La Scaletta Al Ponte Vecchio](https://www.expedia.ca/Florence-Hotels-Hotel-La-Scaletta-Florence.h1604285.Hotel-Information) > > [ Hotel Calimala Florence](https://www.expedia.ca/Florence-Hotels-Hotel-Calimala.h37955169.Hotel-Information) > > [Aurum Uffizi](https://www.expedia.ca/Florence-Hotels-Fiorino.h2541615.Hotel-Information) > > [Bernini Palace](https://www.expedia.ca/Florence-Hotels-Bernini-Palace.h13999.Hotel-Information) > > [The Excelsior, a Luxury Collection Hotel, Florence](https://www.expedia.ca/Florence-Hotels-The-Excelsior.h24015.Hotel-Information) > > [The St. Regis Florence](https://www.expedia.ca/Florence-Hotels-The-St-Regis-Florence.h439.Hotel-Information) > > [San Firenze Suites & Spa](https://www.expedia.ca/Florence-Hotels-San-Firenze-Suites-Spa.h4455834.Hotel-Information)