Title: Maia apt: Open the door and Live the Florence HISTORIC CENTER! - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Maia apt: Open the door and Live the Florence HISTORIC CENTER! Apartment with kitchen, near Ponte Vecchio ## Photo gallery for Maia apt: Open the door and Live the Florence HISTORIC CENTER! ![TV, books - Maia apt: Open the door and Live the Florence HISTORIC CENTER! (Firenze)](https://images.trvl-media.com/lodging/19000000/18770000/18768200/18768124/0192abd2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Maia apt: Open the door and Live the Florence HISTORIC CENTER! (Firenze)](https://images.trvl-media.com/lodging/19000000/18770000/18768200/18768124/351d36de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Maia apt: Open the door and Live the Florence HISTORIC CENTER! (Firenze)](https://images.trvl-media.com/lodging/19000000/18770000/18768200/18768124/3c83f99f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bedrooms, iron/ironing board, travel crib, free WiFi - Maia apt: Open the door and Live the Florence HISTORIC CENTER! (Firenze)](https://images.trvl-media.com/lodging/19000000/18770000/18768200/18768124/6fe23219.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Maia apt: Open the door and Live the Florence HISTORIC CENTER! (Firenze)](https://images.trvl-media.com/lodging/19000000/18770000/18768200/18768124/dcc88cb2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Discover the charm of Florence's Historic centre and S. Croce lifestyle at Maia apt. This lovely nest, remodeled with oak-beamed ceilings and parquet floors, offers a warm atmosphere in the heart of Santa Croce area. Enjoy a bright living room with sofa-bed, extendable dining table to seat six, TV and fully fitted kitchen. ## Reviews 9.2 Wonderful ### Entire apartment 2 bedroomsSleeps 6484 sq ft ## Popular amenities - Kitchen - Washer - Pet friendly - Free WiFi - Air conditioning ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Maia apt: Open the door and Live the Florence HISTORIC CENTER! Enjoy the charms of the Florence Historic centre and the S. Croce lifestyle during your stay. Strategic location: every Florence historic centre site is walkable from the Maia apt (Uffizi, San Marco, Ponte Vecchio, Palazzo Vecchio, Santa Maria Novella, Piazzale MIchelangelo..). It is a lovely nest just remodeled down to the last details to make your stay comfortable and romantic: oak-beamed, wood ceiling and parquet, chip in making a warm atmosphere The Space Central, light and very quiet, the Maia is a charming and lovely vacation rental set on pretty street in Santa Croce area. The apartment consists of: 1 bright living room with sofa-bed; extendable dining table to seat six, TV and fully fitted kitchen ; 1 master bedroom with double bed, TV, chest of drawers, french window; 1 small bathroom with shower; 1 loft bedroom with closet and 2 single bed: one bed upstairs, one high-quality pouf bed (which can accommodate guests of any age) downstairs. Oak-beamed, and parquet in every bedroom. Guest Access Dishwasher, electric oven, microwave, fridge with small freezer; toaster, kettle, tableware, hair dryer, children camp bed, hoover. Cotton linen and towels provided. New and silent air conditioning system in every room, free WIFI; 2 TV. Interaction with Guests We will be at the apt for the check-in time to meet you and to provide all necessary information about the apt and about the Florence services and activities. You can contact us in every moment for any additional information and need. The Neighborhood Enjoy the charms of the Florence Historic center and Santa Croce lifestyle during your stay in Florence. A variety of attractions are only a short walk away. The apartment is located at the second floor of a just refurbished old and typical building, near to the most famous sites: few minutes from Santa Croce church, Dome, Ponte Vecchio, Bargello and Uffizi. Santa Croce is one of the most cool and popular florentine locations. The area is lined with restaurants, cafés, shopping spots (email hidden)ly atmosphere. Stroll down to the Macci’s street in S. Ambrogio area you'll find the lively famous food market with all kind of fresh products. There you will also find a pay and display parking. Do visit the Ciompi square with its antiquities market. Finally, I am a good cooker and food lover, so just ask for restaurant recommendations! Getting around Car Not Necessary. The Florence old town centre is full of pedestrian areas, small and easy to visit walking . Anyway the Maia apt is 205 mt far away from the pay and display parking of S.Ambrogio. The Maia apt is close enough to walk to all of the sites: 4 minutes from the Santa Croce church 13 minutes from Piazza Signoria and the Uffizi 14 minutes from the Dome 9 minutes from Bargello 15 minutes from Ponte Vecchio Other Things to Note Children under 3 years FOR FREE Chek-in after 3 p.m. and check-out up to 11 a.m. Note – the apt has two separate bedrooms so it is perfect for families of 4 or for a couple. The additional two sleeping accommodations are in the living room sofa-bed. The wood staircase in the little loft room is steep. The building staircase is easy anyway we want to underline that it is a walk up building (NO LIFT) No housekeeping service during the stay ## Property amenities ### Internet - Available in the apartment: Free WiFi ### Parking and transportation - Car not required ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Kitchenette - Microwave - Oven - Refrigerator - Spices - Stovetop - Toaster ### Dining - Dining table ### Bedrooms - 2 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - Bidet - Hair dryer - Shampoo - Shower - Toilet paper - Towels provided ### Living spaces - Dining table - Living room ### Entertainment - Books - TV ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - Pet friendly ### Suitability/Accessibility - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Location highlights - In the city center - Near a hospital - Near an outlet shopping mall ### Things to do - Ecotours nearby - Golfing nearby - Horseback riding nearby - Mountain biking nearby - Theme park nearby - Winery tours nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Deadbolt lock ### General - Unit size: 484 square feet ## Similar properties ![TV](https://images.trvl-media.com/lodging/24000000/23270000/23268000/23267959/f1dcb8a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Giglio Oro Apartment in via Gioberti in Florence by Mmega Santa Croce - Kitchen - Washer - Dryer - Air conditioning 8.6 Excellent 27 reviews CA $123 CA $300 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=23267959&PinnedHotelID=23267959&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bedrooms, iron/ironing board, travel crib, WiFi](https://images.trvl-media.com/lodging/84000000/83600000/83592800/83592744/b94ecc28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Myosotis - 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You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed GBP 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation A car is not required for transportation to and from this property ### Property is also known as Maia Apt Open Door Live Florence Historic Center Apartment Maia Apt Open Door Live Historic Center Apartment Maia Apt Open Door Live Florence Historic Center Maia Apt Open Door Live Historic Center Maia Apt Open Door Live Florence Historic Center Apartment Maia Apt Open Door Live Historic Center Apartment Maia Apt Open Door Live Florence Historic Center Maia Apt Open the Door Live the Florence Historic Center! Maia Apt Open Door Live Historic Center Apartment Maia Apt Open Door Live Florence Historic Center Maia Apt Open Door Live Historic Center Maia Apt Open the Door Live the Florence Historic Center! Maia Apt Open the Door Live the Florence Historic Center! ## About the area Located in Historic Centre of Florence, a neighborhood in Florence, this apartment is near theme parks. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Piazza della Signoria. Looking to enjoy an event or a game while in town? See what's happening at Nelson Mandela Forum or Coverciano. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking, ecotours, and horse riding in the area. [Visit our Florence travel guide](https://www.expedia.ca/Florence.dx1222) [View more Apartments in Florence](https://www.expedia.ca/Florence-Apartments.d1222-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.76879%2C11.26570&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HDUoDbr3ZW5HprK25QUKqp7zjFU=) Firenze, Toscana ### What's nearby - ![Basilica of Santa Croce showing a statue or sculpture, heritage architecture and religious elements](https://images.trvl-media.com/place/501049/87921474-cbc1-43ec-aae2-17a1062bf553.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Basilica of Santa Croce 3 min walk \- 0.3 km - ![Piazza Santa Croce, Florence](https://images.trvl-media.com/place/6248194/74373be5-a876-430d-8ff0-e751d43ca5c0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza Santa Croce 4 min walk \- 0.3 km - ![Piazza della Signoria featuring heritage architecture](https://images.trvl-media.com/place/508341/3cacf52e-4a22-482f-a8a5-1899ef71fd87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza della Signoria 8 min walk \- 0.7 km - ![Arcetri showing heritage architecture, a city and landscape views](https://images.trvl-media.com/place/501034/d6ab4aae-2c02-4824-b3dd-a7370ffc8eab.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Palazzo Vecchio 10 min walk \- 0.9 km - ![Uffizi Gallery in Florence in Italy](https://images.trvl-media.com/place/6075462/638682df-5d23-4089-83af-be7850616ae1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Uffizi Gallery 10 min walk \- 0.9 km ### Getting around - Florence (FIR-Firenze Campo di Marte Rail Station) 17 min walk - San Marco University Tram Stop 17 min walk - Florence Airport, Peretola (FLR) 32 min drive ### Restaurants - L'Ortone 3 min walk - Ristorante fantasia 3 min walk - Canto del Ramerino 4 min walk - Trattoria I Fratellini 1 min walk - La Divina Pizza 3 min walk ## Frequently asked questions ### Is Maia apt: Open the door and Live the Florence HISTORIC CENTER! pet-friendly? ### What time is check-in at Maia apt: Open the door and Live the Florence HISTORIC CENTER!? ### What time is check-out at Maia apt: Open the door and Live the Florence HISTORIC CENTER!? ### Where is Maia apt: Open the door and Live the Florence HISTORIC CENTER! located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Maia apt: Open the door and Live the Florence HISTORIC CENTER! Reviews ## Reviews ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 64 8 - Good 18 6 - Okay 6 4 - Poor 3 2 - Terrible 1 ### 8.4 Cleanliness ### 9.4 Location ## Reviews ### 10/10 Excellent #### Brook A. May 8, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location! The place was nice for my family of 5, the location was great and we were able to walk everywhere. We loved Florence and really enjoyed our stay. ##### Brook A. Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Eugenia B. May 3, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Cozy stay in heart of florence We had a lovely stay in the apartment which is comfortable, accurate to the photos and well-stocked. Eugenia was very responsive and welcoming, and the location was within close walking distance of all important sights. Would recommend! ##### Eugenia B. Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Rece E. Jul 19, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Loved this place! Eugenia is amazing & responded quickly to any questions or concerns we had. She gave us thorough directions with a long list of recommendations. The location of this apartment is perfect & we had a lot of fun in Florence! ##### Rece E. Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Megan P. Aug 8, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing! We loved the apartment, excellent location and facilities, couldn’t have asked for more! Amazing host with very good communication, Eugenia gave us many great recommendations and made sure all was well! Couldn’t recommend this apartment more - would be our first choice if we return to Florence! ##### Megan P. Stayed 3 nights in Aug 2024 ### 8/10 Good #### Amanda W. May 11, 2025 Liked: Cleanliness, check-in, location, listing accuracy #### Two days in Florence The location of this apartment was ideal for seeing all of the popular tourist places in Florence, most of them were only a 15-20 minute walk or less. Host was communicative on whatsapp but didn’t see messages for a while on VRBO so would recommend only using whatsapp to communicate. Shower is VERY small, but was doable. Could have used more sheets/pillows/blankets for the cot. Also one morning we were woken up to a housekeeper who came to bring more towels but we were not given prior warning of this so we were a little startled when a man kept knocking on our door but the host messaged us when he got there and I hadn’t checked my phone yet. Overall the location made this a great two day experience in Florence. ##### Amanda W. Stayed 2 nights in May 2025 ### 8/10 Good #### Jennifer M. Mar 20, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Florence apt close to all Great location. Close to everything.Apt is quiet and we walked everywhere.As the listing states no elevator which was not an issue for us only when bringing luggage upstairs.Owner responded quickly to all questions regarding heat, restaurants etc.Please note there are multiple comments on the "small" bathroom and shower which are all true. We are not tall so no issue which shower other than bathroom shows signs of age (building is old but rest of apartment renovated. Pictures of everything but bathroom in listing. ##### Jennifer M. Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Angela P. Aug 22, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Loved It! What a great property! Eugenia was a wonderful host. She was very helpful with all of our questions. The apartment was perfect for my family of four. It allowed us space, separate sleeping quarters, and a wonderful neighbourhood with many dining/shopping options. I would absolutely recommend this property. ##### Angela P. Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Brid S. May 20, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Quaint and charming apartment in a great location! We really enjoyed our stay at this quaint and charming apartment. It is perfectly situated close to many must see locations. It is a very quiet location and the host Eugenia was very communicative and checked in and answered all my questions as needed. It was easy to find and the check in and check out was easy. We would stay here again with no hesitation. The bathroom is small but similar in size to other locations we have stayed in throughout Europe. We appreciated having a washing machine for laundry as well and the laundry was dry overnight. Thank you! ##### Brid S. Stayed 5 nights in May 2024 ### 6/10 Okay #### Tony R. Sep 22, 2024 Liked: Check-in, communication, location Disliked: Listing accuracy #### Good location Within walking distance of most sights. You had to climb up a very steep and narrow ladder to get up to the 2nd bed which was a just a single bed. Air conditioner in that bedroom leaked water all over the luggage. Pullout bed was in the kitchen. We do not recommend this place if there are more than two adults. Bring spices if you plan on cooking, all the spice jars are empty. Could use some updates or maintenance. ##### Tony R. Stayed 4 nights in Sep 2024 ### 6/10 Okay #### Michele B. Oct 6, 2025 Liked: Check-in, communication, location The host was a good communicator and we were in a nice neighborhood. ##### Michele B. Stayed 2 nights in Sep 2025 ### 8/10 Good #### Charyl-lee S. Jun 14, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Great location. Easy walk to every thing. ##### Charyl-lee S. Stayed 5 nights in Jun 2025 ### 4/10 Poor #### cynthia d. Oct 13, 2025 Liked: Check-in, location Disliked: Cleanliness, listing accuracy Kitchen could use a spatula Which we purchase and left thereIt is 42 steps up and no elevator One bedroom like a bunk bed up a ladder.Just good for child.Would not suggest this for older peopleWashroom had mold in showerAnd a large dead plant in livingroom.It was in a good location with a grocery store around corner and could walk to center town.We were happy about that but disappointed in the whole set up ##### cynthia d. Stayed 4 nights in Oct 2025 ### 8/10 Good #### Anna R. May 28, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Good value The location was great. The apartment suited our needs but be ware the shower is very small. I believe this is typical for Europe so it is not an issue just for awareness. Communication with the owner was great. It’s a charming apartment. ##### Anna R. Stayed 3 nights in May 2025 ### 10/10 Excellent #### Leah B. Oct 23, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excellent property Great amenities and location. Walkable to all sights. ##### Leah B. Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Suzanne M. Sep 21, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Maia apartment was charming. It is in an old building, but brought very up to date. It is cleverly and charmingly decorated. The size of the apartment is typical for the era it was built in, not very large, but the space is accommodating and very clean throughout. Having the mini splits to cool during this time of early September was a huge plus!The kitchen/sitting area had ample seating. The view out the window was lovely! The kitchen was well supplied with all necessary items for cooking meals and a kettle for heating water for tea/coffee. The main bedroom was roomy and the bed comfortable for two. That was a pleasant surprise! The pull our couch in the kitchen area was also comfortable for both sitting and sleeping. The loft area even though having a bit a of a steep ladder climb to reach, recieved no complaints from the family member who slept there. I will say the room with the access to the loft is small and we found the cot in there was not up to our expectations. The shower is small by american standards but totally functional, with good water pressure. You need to pay attention to closing the door fully. The host was wonderful and always responded quickly. I've had difficult experiences in the past when getting into a place, this was not so with this host. They provided clear and full explanations with how to get to the place and entrance! I can strongly recommend Maia Apt!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/d0c1a7f3-0682-4d5d-96dc-08ec7a0d9f18-1758376082717.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0dc3c653-b68f-42d8-8067-44bdac8c12b0-1758376082224.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3b2c864b-6692-4548-8b4c-2164c187c90e-1758376082980.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/15cbeeb9-2eab-4823-906d-96dac082ebbe-1758376082439.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Suzanne M. Stayed 5 nights in Sep 2025 ### 6/10 Okay #### DUPONT J. Nov 12, 2023 Liked: Cleanliness, location #### a nice place in Firenze very short holidays in Firenze, a lovely place however the bad wether ##### DUPONT J. Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Rachel H. Apr 2, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Cute. Very nice ##### Rachel H. Stayed 3 nights in Mar 2024 ### 8/10 Good #### Marc H. Mar 5, 2024 Liked: Cleanliness, check-in, communication, location #### Shower The bathroom and the shower was very small if you’re 6 foot tall very unpleasant ##### Marc H. Stayed 4 nights in Mar 2024 This review was submitted before 2018 and has not been verified. ### 10/10 Excellent #### Kathy T. Oct 20, 2015 #### Fabulous Apartment! What a fantastic apartment on a quiet street in Santa Croce neighborhood. The location was perfect for my husband and me, we walked everywhere. The apartment was immaculate, everything in great condition, and Eugenia was wonderful! She welcomed us with a bottle of wine and provided helpful information on restaurants, the neighborhood etc! I highly recommend! Would definitely return. Thanks for everything Eugenia! ##### Kathy T. ### 2/10 Terrible #### Jean-Pierre P. Sep 29, 2024 Liked: Check-in, communication Disliked: Cleanliness, listing accuracy #### Not as advertised The place is NOT at all like it is advertised. The pictures are misleading. We were 4 in my group and as we walked in we found the apartment dark, damp and smelly. We all agreed that we could not stay there and we left right away. I had paid in advance for 4 nights so I asked for a refund for 3 nights but it was declined. The owner refused to give me any refund and I have not received a positive response from Vrbo either ##### Jean-Pierre P. Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### ENRIQUE S. Jul 7, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great fully equipped appartment The appartment was great. We were coming from other places were everything in the kitchen was missing and we felt like getting back to our own home in florence. The appartment is small but well thought. Everything you need is there and you can tell they have a very good taste and care for the little details. The location was very quiet to rest, but really close to busy areas like santa croce and a nice little walk to the Duomo. Also close to areas were locals spend time like Giardino Antonino Caponetto, that we would have not known if it were not for this location. The attention was perfect, very flexible with the arrival hour and explanations. In summary, we loved this appartment, we felt like real locals living on such a beautifull city. I would love to come back soon! ##### ENRIQUE S. Stayed 4 nights in Jun 2023 ### 4/10 Poor #### Michelle I. Jun 9, 2024 Liked: Location Disliked: Cleanliness, listing accuracy #### Not impressed with the condition off unit Hi there We looked at this posting and the picture is very deceiving, extremely small.We went without lights in the bathroom for 2 days and it was brought to the attention of the owners, where she seamed to be not attentive nor bothered with the problem. She did state that her husband would be by the next day.Once her husband changed the light bulb she scolded me about leaving the lights on....are you kidding me we need the lights on to see in the bathroom! Their was black mold in the bathroom around the shower. Never again!!! ##### Michelle I. Stayed 4 nights in Jun 2024 This review was submitted before 2018 and has not been verified. ### 10/10 Excellent #### Tanya H. Apr 3, 2017 #### Excellent place to explore Florence We stayed here for 2 nights right after arriving in Italy after 30 hours of travel (by plane and train) from Sydney, Australia with 3 children (8, 5 and 3). It was an excellent first stop. We were all very tired when we arrived and Eugenia was waiting for us at the apartment. A very smooth check in which is what you want when you are exhausted. There was even a bottle of wine! The kitchen, like many in Italy, is very small but has everything you need to make a meal. Basics, like olive oil and coffee, are provided. There was also dish washing tablets. All appliances worked without any problem, including the air conditioners. The fridge was large. Location of the apartment is very central and there are many things nearby so we only needed to walk to do our sight seeing. Very good for small children but, in case it is a concern for you, there is a loft bed which is accessed by a steep staircase/ladder. The railings at the top stop children from falling out but if they horseplay someone can get hurt. My kids were fine with it and even the 3 year old could get up without any problem. But this might be a concern for some people. There is also a single ottoman foldout as well as a sofa bed. If you use the sofa bed, it would take up the kitchen/living area. The master bedroom is very large. The bed is firm and comfortable. Everything was clean when we arrived and the linen and towels were good quality. Eugenia also helped us to book our taxi back to the train station. Her communication throughout was terrific. She responds very quickly to messages. A very enjoyable stay in a great and convenient location. ##### Tanya H. ### 4/10 Poor #### Amy L. Oct 23, 2022 Liked: Cleanliness, location Disliked: Check-in, communication, listing accuracy #### You're on your own here -- owner is checked out Check-in was unnecessarily awful and, in hindsight, a sign of things to come. Eugenia told me to meet her friend at the apartment at 5pm. I arrived at 4:50 pm. There were at least six apartments listed outside and she hadn't given me further instructions so I waited for her friend to show up outside (I couldn't get inside). At 5:20 pm I messaged her that he was still not there; she said he actually was. That's when she (finally) told me to ring the bell for the apartment labeled "Forte". When I got up to the apartment, her friend was mad at me because I was "late"! I never received any acknowledgement or apology from Eugenia for her oversight and inconveniencing both me and her friend. The shower had a lot of gross black mold you could both see and feel. When I asked for it to be cleaned, Eugenia said "Most people don't complain about it." !!! She had it cleaned the next day but complained to me it cost her 30 euros. The shower wouldn't drain properly, filling up very quickly, until I opened the drain and cleaned out what amounted to a pony tail's worth of long hair. Disgusting! I explicitly stated to Eugenia long before I arrived that I needed reliable wifi and she assured me the new fiber internet would be great. She neglected to mention the network is shared with another apartment and if anyone else is using it, your connection freezes up and is unusable. I had to let her know in advance when I really needed it to work so she could tell the others not to use it. That fixed the problem. There are no instructions for how to use any of the appliances and Eugenia can't tell you if you ask. One day I hired her cleaner to clean the apartment while I was away for a few days and Eugenia scolded me for leaving on the air. The air was technically "on", but had not blown any cold air for more than a week as it was getting colder. Where I come from, this does not waste energy, which I am conscious of. She never offered any instructions about her preferences for this or anything else, just reacted critically after the fact. Anytime I asked for help with how to use something, she replied quickly but usually with something like "figure it out yourself" and seemed annoyed. Eugenia doesn't live in Florence any more and seems very disinterested in the guest experience. There are many better places to stay in Florence for the same price I later discovered. ##### Amy L. Stayed 40 nights in Sep 2022 ### 8/10 Good #### Paul Andre C. Oct 17, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy Bien ##### Paul Andre C. 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