Title: Hotel Santa Croce - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Santa Croce Tuscan-style hotel with a coffee shop and a bar ![Breakfast area](https://images.trvl-media.com/lodging/2000000/1380000/1375500/1375425/da9e16f5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Apartment, Multiple Beds, Annex Building | Bathroom](https://images.trvl-media.com/lodging/2000000/1380000/1375500/1375425/33eadba2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Apartment, 1 Queen Bed, City View, Annex Building | Private kitchen](https://images.trvl-media.com/lodging/2000000/1380000/1375500/1375425/cda32f4c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Apartment, 1 Queen Bed, City View, Annex Building](https://images.trvl-media.com/lodging/2000000/1380000/1375500/1375425/d506e913.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Apartment, 1 Queen Bed, City View, Annex Building](https://images.trvl-media.com/lodging/2000000/1380000/1375500/1375425/71c13346.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Santa Croce captures Florence's essence with historic charm and modern comforts. Centrally located, it's steps from Piazza della Signoria and Uffizi Gallery. Start your day with coffee in the lobby or explore the city's picturesque streets by bicycle. 8.6 Excellent ## Popular amenities - Bar - Room service - Laundry - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1375425&PinnedHotelID=1375425&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1375425&PinnedHotelID=1375425&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1375425&PinnedHotelID=1375425&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1375425&PinnedHotelID=1375425&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1375425&PinnedHotelID=1375425&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1375425&PinnedHotelID=1375425&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1375425&PinnedHotelID=1375425&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1375425&PinnedHotelID=1375425&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Triple Room](https://images.trvl-media.com/lodging/2000000/1380000/1375500/1375425/19eea44d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 10.0 Exceptional 2 reviews ### Highlights Air conditioning Blackout drapes/curtains Premium bedding Rainfall showerhead Hair dryer Bidet Private bathroom In-room safe - 161 sq ft - Sleeps 4 - 1 Double Bed and 1 Twin Bed ![Economy Double Room](https://images.trvl-media.com/lodging/2000000/1380000/1375500/1375425/c32dfd8c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning Blackout drapes/curtains Premium bedding Hair dryer Private bathroom Rainfall showerhead In-room safe Daily housekeeping - 108 sq ft - Sleeps 2 - 1 Double Bed ![Standard Apartment, 1 Queen Bed, City View, Annex Building](https://images.trvl-media.com/lodging/2000000/1380000/1375500/1375425/99656083.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Queen Bed, City View, Annex Building 9.0 Wonderful 4 reviews ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Blackout drapes/curtains Separate bedroom Premium bedding - 301 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Queen Bed ![Family Apartment, Multiple Beds, Annex Building](https://images.trvl-media.com/lodging/2000000/1380000/1375500/1375425/90ebf92e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, Multiple Beds, Annex Building 10.0 Exceptional 1 review ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchen Refrigerator Blackout drapes/curtains Separate bedroom Premium bedding - 484 sq ft - 1 bedroom - Sleeps 5 - 1 Queen Bed and 2 Twin Beds ### Classic Apartment, 1 Queen Bed with Sofa bed, Annex Building ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchen Refrigerator Smart TV Blackout drapes/curtains Separate bedroom - 377 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### Executive Apartment, Multiple Beds, Annex Building ### Highlights Separate dining area Air conditioning Free cribs/infant beds Kitchen Refrigerator Smart TV Blackout drapes/curtains Separate bedroom - 409 sq ft - 1 bedroom - Sleeps 5 - 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed ### Economy Double Room, 1 Double Bed, Annex Building ### Highlights Air conditioning Mini-fridge Smart TV Blackout drapes/curtains Premium bedding Rainfall showerhead Hair dryer Bidet - 151 sq ft - Sleeps 2 - 1 Double Bed ### Standard Triple Room, Multiple Beds, Annex Building ### Highlights Separate dining area Air conditioning Free cribs/infant beds Mini-fridge Smart TV Blackout drapes/curtains Premium bedding Rainfall showerhead - 194 sq ft - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ## You may also like Ad ![Dinner served, Regional cuisine, alfresco dining ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/40000/34800/34764/ee708ecd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Helvetia & Bristol Firenze – Starhotels Collezione Historic Centre of Florence - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Santa-Croce.h1375425.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hotel-Santa-Croce.h1375425.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.76928%2C11.25929&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oielcz6tY_QVodG1Ffc1aygkqOk=) Via Bentaccordi 3, Florence, FI, 50122 #### What's nearby - Piazza della Signoria - 2 min walk - 0.2 km - Uffizi Gallery - 3 min walk - 0.3 km - Piazza del Duomo - 5 min walk - 0.4 km - Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km - Ponte Vecchio - 7 min walk - 0.6 km #### Getting around - San Marco University Tram Stop - 15 min walk - Florence (ZMS-Santa Maria Novella Train Station) - 18 min walk - Florence Airport, Peretola (FLR) - 33 min drive #### Restaurants - ‪Note Di Vino - ‬1 min walk - ‪Ditta Artigianale - ‬2 min walk - ‪Boccadama - ‬2 min walk - ‪Panetteria e Stuzzicheria De Neri - ‬2 min walk - ‪Ristorante Pizzeria Rubaconte - ‬2 min walk ## About this property ### Hotel Santa Croce Hotel near Piazza Santa Croce Located close to Piazza della Signoria and Uffizi Gallery, Hotel Santa Croce provides a coffee shop/cafe, laundry facilities, and a bar. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Bike rentals, laundry services, and concierge services - Coffee/tea in the lobby, luggage storage, and tour/ticket assistance - Smoke-free premises, a front-desk safe, and a TV in the lobby - Guest reviews say great things about the helpful staff Room features All guestrooms at Hotel Santa Croce offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - LED light bulbs, heating, and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/2000000/1450000/1446200/1446101/206e49be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Borghese Palace Art Hotel Historic Centre of Florence - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.6 Excellent 975 reviews CA $178 CA $219 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1446101&PinnedHotelID=1446101&HadPinnedHotel=true®ionId=-1&adults=2) ![Triple Room](https://images.trvl-media.com/lodging/3000000/2550000/2541700/2541615/862ad26c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aurum Uffizi Historic Centre of Florence - Breakfast included - Free WiFi - Air conditioning - Housekeeping 7.8 Good 1,002 reviews CA $241 CA $288 total includes taxes & fees Nov 23 - 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Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=96510073&PinnedHotelID=96510073&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/10000000/9750000/9743200/9743160/43672e5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Numa Florence Rodo Historic Centre of Florence - Free WiFi - Breakfast available - Soundproof rooms - Extra beds/cribs 9.0 Wonderful 411 reviews CA $175 CA $212 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=9743160&PinnedHotelID=9743160&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (EUR 25 per day) ### Food and drink - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Things to do - Bicycle rentals - Private wine tours - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Accessibility - Hardwood flooring in room - No elevator ### More - 1 building - 4 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Built in 1600 - Comprehensive recycling policy - Eco-friendly cleaning products used - Locally-owned and organized tours and activities - Smoking not allowed - Tuscan architecture ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Iron/ironing board on request - LED lighting - Safe ## Policies ### Check-in Check-in start time: 1:00 PM; Check-in end time: 10:00 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: EUR 25 per day - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards, and cash This property uses eco-friendly cleaning products Property Registration Number IT048017A1LOFLX2EH ### We should mention This property does not have elevators All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Hotel Santa Croce Santa Croce Hotel Florence Santa Croce Hotel Florence Hotel Santa Croce Hotel Hotel Santa Croce Florence Hotel Santa Croce Hotel Florence ## Frequently asked questions ### Is Hotel Santa Croce pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Hotel Santa Croce? > Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available. ### What time is check-out at Hotel Santa Croce? > Check-out is at 10 AM. Late check-out is available for a fee. ### Where is Hotel Santa Croce located? > Located in Historic Centre of Florence, this hotel is within a 5-minute walk of Piazza Santa Croce, Piazza della Signoria, and Arno River. Uffizi Gallery and Piazza del Duomo are also within 10 minutes. San Marco University Tram Stop is 15 minutes by foot and Unità Tram Stop is 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Santa Croce Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Location ### 9.6 Staff & service ### 9.2 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 210 8 - Good 150 6 - Okay 44 4 - Poor 14 2 - Terrible 4 ### 10/10 Excellent #### Michael Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff was wonderful! ##### Michael Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Peggy Oct 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely place to stay, close to everything and the hotel staff were amazing and so helpful. Will highly recommend to friends and family if they travel to Florence. We were sad to leave. ❤️ ##### Peggy Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Maia Jun 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel! Had the Annex Building Room, so had a huge suite. Hotel was in amazing location from all the tourist attractions. ##### Maia Stayed 2 nights in May 2025 ### 10/10 Excellent #### Jeffery Sep 14, 2025 Liked: Cleanliness, amenities Helpful ##### Jeffery Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Jakob Jul 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great and affordable, in the center of Florance. Amazing place, as a private apartment, right in the center of the old town and colosseum of Florence. Big cost-benefit and affordable. Host was helpful and responsive. I can highly recommend this place ##### Jakob Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Nathalie May 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent location and staff Staff are incredibly helpful. Gabriel and Mario do a great job running this hotel. We notified them about a leaking shower hose and it was fixed the same day. ##### Nathalie Stayed 5 nights in May 2025 ### 8/10 Good #### Cynthia Jun 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very conveniently located and close to everything! Staff were incredibly helpful. Apartment was spacious, clean, and mostly quiet (there were some nights where there were loud people walking around). Highly recommend! ##### Cynthia Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### LISA Jun 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is a historic building and gives easy access to all the main attractions, restaurants etc. We had great communication from the hotel and all staff were very friendly and helpful. The room was clean and tidy. Shower was smaller than usual, but had good water pressure and maintained a stable temperature. Would definitely stay here again if we return to Florence. ##### LISA Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Michael Sep 27, 2025 Liked: Staff & service, property conditions & facilities Simone is one of the best in the business. Kind. Accomodating. Professional. Anticipates every need. Really, one of the best that I have encountered in 40+ years of travel experience. Hyperbole? Maybe. But certainly well-deserved. Bravo, Simone, there is a special place waiting for you in the afterlife! Mike Sanislo ##### Michael Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Verified traveller May 29, 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Great stay Excellent stay - hotel staff were fantastic and rooms were great. Location for us was just right - in the middle of the city and the conference. ##### Verified traveller Stayed 5 nights in May 2023 ### 10/10 Excellent #### Claire Oct 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience! We stayed in the 4 person room with my two small children and it was perfect. Spacious, clean, comfy beds, bet convenient to everything. Very welcoming and helpful staff. ##### Claire Stayed 2 nights in Oct 2024 ### 8/10 Good #### Sanjay Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Positive of this property is location. It’s very close to major attractions. Staff is very friendly. Negative is the size of the room and specifically shower. There was barely any room to turn around while standing in the shower. Not sure if all the showers are like that, we were on the first floor. Another issue was noise. There was lot of noise from the outside street and also from the people running inside the building. Air conditioner wasn’t cooling enough, was shutting off every few minutes. Overall, it was a positive experience with some negative. ##### Sanjay Stayed 2 nights in Sep 2025 ### 8/10 Good #### Arshak Jun 19, 2025 Liked: Cleanliness, property conditions & facilities The location is great. The check in process is very thoughtful and caring as they take time to map your location and points of interest. They really compensate for being a 2 star hotel with their customer service. Being in the historic district, they can’t have modern amenities like an elevator and other conveniences. If you’re staying in the heat of the summer, don’t leave your screenless windows open overnight, the mosquitoes will eat you alive. ##### Arshak Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Amber Jul 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staying at this historic hotel was a memorable experience! While it lacks the amenities of a modern hotel (as we expected), we appreciated the charming glimpse into history it provided. The location was superb, and the staff were lovely and attentive, adding many small extra touches that made our stay special. ##### Amber Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Joan Oct 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I can't say enough good things about our stay at the Hotel Santa Croce. The staff was very welcoming and informative. The history of the hotel itself was fascinating. Our breakfasts in the morning were delicious. The location was perfect for us. Thank you so very much for such an awesome visit! ##### Joan ### 10/10 Excellent #### William Apr 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed at the apartment room adjacent from the hotel. The room was spacious and in good condition. The staff was always super helpful and welcoming. Great place to stay in the historical center. ##### William Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### Laura May 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Mario, Gabriele and staff make sure you are comfortable and happy, and that you're welcome in their 'home.' ##### Laura Stayed 2 nights in May 2024 ### 8/10 Good #### Michael Sep 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Wonderful service and convenient location Hotel staff was wonderful and the property is in a convenient location for exploring Florence. Our only issue was the room A/C was not cool enough given the weather (it was 100 F). Would absolutely love to revisit this hotel in any other season ##### Michael Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Nolan Sep 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone working at the hotel was amazing, friendly, and very helpful. They had great advice about the area and things to see and do and restaurant recommendations. The room was very clean. 10/10 would recommend staying here if you’re looking for a hotel, it’s a bit off the beaten path but all the better for that. ##### Nolan Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### sandra Oct 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Family friendly hotel The only thing is because the location is a little noisy at night People walking and you can hear everything Location cleanness and professional excellent We feel very safe Is near to everything ##### sandra Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Angela Sep 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is built into the old walls of the remains of the Florence coliseum. It’s on a lively alleyway next to the house Michelangelo grew up in and near Santa Croce square. For history lovers and people who like to be comfortably in the thick of things, it’s an excellent place to stay. ##### Angela Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Bryan Nov 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a small apartment in the auxiliary building just steps from the main office. Complete with kitchenette, microwave, kettle and stove top cooking with all necessary dishes and utensils, it met all our needs. The staff were very friendly and truly helpful. We would stay there again without hesitation. ##### Bryan Stayed 2 nights in Nov 2023 ### 4/10 Poor #### Mark Sep 4, 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Great location, tiny room across the street from. Great location, but have never stayed in a more spartan room. So small, I had to go outside just to change my mind. Smallest bathroom ever. Good A/C and a wonderful office staff. Very kind and helpful. ##### Mark Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Faranak Jul 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location, clean rooms and kind staff This hotel is located in the heart of Florence, in walking distance to most of the attractions. Our room was very clean and the breakfast was good. The staff were kind and friendly. On check-in Mario showed us all the attractions around the hotel on a map. We had an issue with our room and Gabriel (sorry if I am not spelling his name correctly) was very kind and was responsive to the issue, they changed our room and refunded that night's fee. We had great few days in Florence in this hotel and left there happy and satisfied. ##### Faranak Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Jason Oct 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mario and the staff were incredibly accommodating. We were helped from the minute we stepped into the doors of the lobby till we checked out 8 days later. Traveling internationally can be intimidating but Hotel Santa Croce put all the uneasiness I had being in a foreign land with my wife and son to rest. I will return to Italy and I will absolutely stay here again. ##### Jason Stayed 8 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Berchielli](https://www.expedia.ca/Florence-Hotels-Hotel-Berchielli.h521260.Hotel-Information) > > [Hotel La Scaletta Al Ponte Vecchio](https://www.expedia.ca/Florence-Hotels-Hotel-La-Scaletta-Florence.h1604285.Hotel-Information) > > [Hotel Pendini](https://www.expedia.ca/Florence-Hotels-Hotel-Pendini.h54105.Hotel-Information) > > [The Social Hub Florence Lavagnini](https://www.expedia.ca/Florence-Hotels-The-Social-Hub-Florence-Lavagnini.h23198289.Hotel-Information) > > [Hotel Kraft](https://www.expedia.ca/Florence-Hotels-Hotel-Kraft.h27795.Hotel-Information) > > [Grand Hotel Cavour](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Cavour.h10993.Hotel-Information) > > [Firenze Rentals](https://www.expedia.ca/Florence-Hotels-Firenze-Rentals.h16706180.Hotel-Information) > > [Brunelleschi Hotel](https://www.expedia.ca/Florence-Hotels-Brunelleschi-Hotel.h2947.Hotel-Information) > > [IQ Hotel Firenze](https://www.expedia.ca/Florence-Hotels-IQ-Hotel-Firenze.h89035039.Hotel-Information) > > [Corona D'italia](https://www.expedia.ca/Florence-Hotels-Hotel-Corona-DItalia.h799996.Hotel-Information) > > [Hotel Calimala Florence](https://www.expedia.ca/Florence-Hotels-Hotel-Calimala.h37955169.Hotel-Information) > > [Plus Florence - Hostel](https://www.expedia.ca/Florence-Hotels-Plus-Florence-Hostel.h4125332.Hotel-Information) > > [AC Hotel Firenze by Marriott](https://www.expedia.ca/Florence-Hotels-AC-Hotel-Firenze-By-Marriott.h1593256.Hotel-Information) > > [Il Perseo](https://www.expedia.ca/Florence-Hotels-Il-Perseo.h2693693.Hotel-Information) > > [Hotel Spadai](https://www.expedia.ca/Florence-Hotels-Hotel-Spadai.h10447242.Hotel-Information) > > [Hotel David](https://www.expedia.ca/Florence-Hotels-Hotel-David.h521254.Hotel-Information) > > [c-hotels Ambasciatori](https://www.expedia.ca/Florence-Hotels-C-Hotels-Ambasciatori.h1829.Hotel-Information) > > [Hotel Duomo Firenze](https://www.expedia.ca/Florence-Hotels-Hotel-Duomo.h2541603.Hotel-Information) > > [Gallery Hotel Art - Lungarno Collection](https://www.expedia.ca/Florence-Hotels-Gallery-Hotel-Art-Lungarno-Collection.h14614.Hotel-Information) > > [The Market Urban Hotel](https://www.expedia.ca/Florence-Hotels-The-Market-Urban-Hotel.h108028.Hotel-Information) > > [The Excelsior, a Luxury Collection Hotel, Florence](https://www.expedia.ca/Florence-Hotels-The-Excelsior.h24015.Hotel-Information) > > [Orto De Medici Hotel](https://www.expedia.ca/Florence-Hotels-Orto-De-Medici-Hotel.h849839.Hotel-Information) > > [Four Seasons Hotel Firenze](https://www.expedia.ca/Florence-Hotels-Four-Seasons-Hotel-Firenze.h1838796.Hotel-Information) > > [Globus Urban Hotel](https://www.expedia.ca/Florence-Hotels-Globus-Urban-Hotel.h913526.Hotel-Information) > > [Grand Hotel Baglioni](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Baglioni.h6371.Hotel-Information) > > [25hours Hotel Florence Piazza San Paolino](https://www.expedia.ca/Florence-Hotels-25hours-Hotel-Piazza-San-Paolino.h70128094.Hotel-Information) > > [Bernini Palace](https://www.expedia.ca/Florence-Hotels-Bernini-Palace.h13999.Hotel-Information) > > [Grand Hotel Adriatico](https://www.expedia.ca/Florence-Hotels-Grand-Hotel-Adriatico.h21881.Hotel-Information) > > [The St. Regis Florence](https://www.expedia.ca/Florence-Hotels-The-St-Regis-Florence.h439.Hotel-Information) > > [San Firenze Suites & Spa](https://www.expedia.ca/Florence-Hotels-San-Firenze-Suites-Spa.h4455834.Hotel-Information)