Interior entrance

Reviews of Hotel Paris

3 out of 5
Hotel Paris
Via Banchi 2, Florence, FI

Reviews

8.2

Very good

Rating 10 - Excellent. 366 out of 1001 reviews" "
Rating 8 - Good. 401 out of 1001 reviews" "
Rating 6 - Okay. 160 out of 1001 reviews" "
Rating 4 - Poor. 53 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Costas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful. Hotel would have been better had it had a bar
Stayed 4 nights in Mar 2024

8/10 Good

Trisha Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Beverly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming older hotel
This is a very charming older hotel. The staff are excellent. There is a coffee/beverage room available all day and evening without charge. The breakfast was nice and the hours were 7:00 am-10:00am. Great location to the Duomo and the train station. The elevator broke the day we left so we had to carry our bags down the steps-an inconvenience. Comfortable stay.
Stayed 4 nights in Dec 2023

10/10 Excellent

Omer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for explore city. We stay at large room for 4 person and all was good. Size clean and amenities more then enough.
Stayed 3 nights in Dec 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Deannie, APO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - very close to train station. Galleria Accademai and Uffizi
Stayed 2 nights in Dec 2023

8/10 Good

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The towel rack could not be turned off so the room was very hot nightly. We spoke to one staffer who said they would look into it & was surprised when we told him it was not handled. The staff was really great & helpful. Property could use a little updating, room was good size by Euro standards. We would revisit for sure.
Stayed 3 nights in Dec 2023

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pros - The staff were excellent! Very friendly and helpful. The breakfast buffet was great, with plenty of choices. Location was great for seeing a lot of the main sights. Very close to the train station, if you like to make a lot of side trips. Cons- It's close to the train station, so the area has all of the congestion that comes with it. It's basically overrun with tourists. The room, while large by European standards, was quite outdated and rather cold. I had to have extra space heaters to take out the chill. For the price, I expected a slightly nicer place. So, a 50/50 review, I guess. Not bad, but could have been a bit better.
Stayed 5 nights in Dec 2023

10/10 Excellent

Andrew

Stayed 2 nights in Nov 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

WAYNE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel in a great convenient location at a reasonable price
Stayed 3 nights in Nov 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel!
I give this hotel high marks for maintaining its old world charm, as well as for being sufficiently updated to be comfortable. The location is wonderful; five minute walk to the train station and a five minute walk to the Duomo, as well as a close walk to all the major shopping and eating areas. The staff are friendly and helpful, and very accommodating.
Stayed 2 nights in Nov 2023

6/10 Okay

Octavio

Stayed 3 nights in Oct 2023

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel close to everything
This hotel had very friendly staff who were very welcoming. The hotel is ideally situated just a short walk from the railway station and tram and all the main attractions. My husband is coeliac and there wasn't any bread or crackers on the breakfast buffet for him but apart from that we really enjoyed the hotel.
Stayed 1 night in Oct 2023

8/10 Good

Christine, Titusville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
An undiscovered gem, at least by me and one I will remember! Checkin went smoothly, rooms was ready hours in advance and convenient luggage syoreage since we wanted to hit the ground running...The Hotel Paris is a quick walk to everything you want to see. I will remember this hotel for all future trip to Florence!
Stayed 2 nights in Nov 2023

10/10 Excellent

Luda, Plymouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is historical building with beautiful fresqoes, paintings and antique furniture. Very clean. The buffet breakfast is very nice. The staff is very friendly and helpfull. Excellent location, walking distance to all the attractions. We enjoyed staying there and I recomend this hotel to my travel clients.

10/10 Excellent

Terry, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a grand old facility that was, at on time evidently, 2 homes of nobles. Just lovely old rooms, nice staff and old-style elegant breakfast room and terrace. Convenient to Santa Maria Novella station.
Stayed 3 nights in Oct 2023

8/10 Good

G

Business traveller
Liked: Cleanliness, staff & service, room comfort
My review
The hotel is very well positioned in the centre of Florence and very close to all the main attractions. The downside is that although an extension has been built, elevator access is very poor and so you have to carry your own full suitcases up or down a flight of stairs to reach your room.
Stayed 5 nights in Oct 2023

8/10 Good

marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Abbey

Stayed 1 night in Oct 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Dorril

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

kathleen

Stayed 3 nights in Oct 2023

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
It was steps away from the duomo and santa maria novella plaza. Even getting to train or tram station was easy. Room was clean. Only minor drawback not enough outlets. Bring a power strip.
Stayed 3 nights in Oct 2023

10/10 Excellent

Arif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quant hotel, in the center of town, 5 minutes to the main square
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a Great Location
This is my third stay at Hotel Paris due to its location close to SMN and central fof Florence. Bit hard to navigate the maze of corridors but is OK. Super friendly and helpful desk staff in the day.
Stayed 3 nights in Sep 2023

6/10 Okay

Scott

Travelled with partner
Disliked: Staff & service, amenities
Great location - but noisy at nights and no water pressure - plus AC didn’t work below 28
Stayed 2 nights in Sep 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay near the city center
The room is very comfortable, except it faced the street. However, the double windows reduce the noise greatly. The only drawback was there was only one plug available to recharge phones and search and it was tied to a light switch. We just took the bulb out, so the switch could stay on, the staff was marvelous
Stayed 4 nights in Sep 2023

8/10 Good

linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a charming old hotel a combination of 2 renaissance palaces. Breakfast great,…outside walkable 5 minutes to Duomo 10 minutes to Ponte Vecchio.. reception very friendly to our little dog
Stayed 1 night in Sep 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were genuine and very helpful. The room is rustic and may not be for someone who needs all the amenities, but we loved how authentically Italian it felt!
Stayed 3 nights in Sep 2023

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, highly recommend if you need something near the train station
Stayed 2 nights in Sep 2023

10/10 Excellent

siv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just great helpfull staff supurb hotel and positio
Stayed 5 nights in Sep 2023

8/10 Good

Shahin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wonderful staff. The hotel is very close to all historic sites and also the train station. But pictures are misleading. The hotel needs a renovation and furniture was falling apart. The area is very noisy and its not easy to sleep at nights.
Stayed 2 nights in Sep 2023

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here! It is very old so some things are a little harder to use and make some weird noises but overall it was a great hotel. Very convenient and surrounded by a lot of shops.
Stayed 3 nights in Sep 2023

6/10 Okay

Margaret

Travelled with group
Great location. Be aware that this is an historic property and as such the amenities are old. Some rooms require carrying luggage up sets of stairs. Exceptional staff- friendly and accommodating!
Stayed 1 night in Sep 2023

8/10 Good

doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central Florence location. Many restaurants nearby to choose from, close to all the attractions. We had a beautiful view from our window, partial Duomo rooftops and mountains. Only a few minutes walk to train station. Assorted breakfast options in a pretty dining room and terrace. Staff were friendly and can make arrangements for you if needed. I’d stay here again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Tatiana, Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place,this “hotel” is more,and more than a place to sleep,or do a shower!It’s a massive part of our history…world,international history.Nobody can miss to stay,if you can,just one night. Complimenti.ma veramente tantissimi🙏👏💎🌎
Stayed 1 night in Sep 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property in an excellent location for exploring Florence. The suites with ceiling frescos are particularly impressive rooms.
Stayed 1 night in Aug 2023

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location, room and decor looking a bit tired. Comfortable and AC worked.
Stayed 3 nights in Aug 2023

10/10 Excellent

javier

Stayed 1 night in Aug 2023

10/10 Excellent

Nargis

Liked: Cleanliness
Stayed 9 nights in Aug 2023

8/10 Good

Marcelle

Travelled with family
Liked: Amenities
The hotel is situated in the perfect location. Close to the center and all the sites, shopping and restaurants. Very clean , breakfast was very good. Coffee , tea and water available 24/7 The heat outside was 40c !! The room never got cool. This is the only negative comment. Sue conditioner needs to be stronger.
Stayed 3 nights in Aug 2023

10/10 Excellent

Mohammad Ahsan

Travelled with family
Liked: Cleanliness, staff & service
Totally satisfied w our staying
Best Location, very close to Duomo. The hotel keeps their authencity, old charm. Helpful stuff.
Stayed 3 nights in Aug 2023

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Paris was wonderful. Very nice hotel and friendly staff. Our room was very big and nice. The air conditioner could not keep up with the size of the room so it was hot. It was August though. Breakfast was very nice. Lots of options to choose from. I would stay there again.
Stayed 4 nights in Aug 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Sandra

Stayed 2 nights in Aug 2023