Title: DoubleTree by Hilton Florence Metropole - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # DoubleTree by Hilton Florence Metropole Suburban hotel with a 24-hour fitness center and a 24-hour front desk ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/de588e7e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/7ba7ab60.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/2dde0e65.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/3f6b8498.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/67542e25.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Hilton Florence Metropole Hotel, in the heart of the city, blends modern comfort with Italian charm. Guests enjoy the daily manager's reception, savor authentic cuisine at Luci Della Citta restaurant, and maintain their fitness routine in the 24-hour gym. 8.2 Very good ## Popular amenities - - Bar - Parking available - Gym - Pet-friendly - Room service ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1202204&PinnedHotelID=1202204&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/b042cf01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 8.8 Excellent 14 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Hair dryer Bidet Shower/tub combination - 269 sq ft - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/63df75a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Hair dryer Bidet Shower/tub combination - 269 sq ft - Sleeps 2 - 2 Twin Beds ### Junior Suite, 1 King Bed ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom Separate bathtub and shower - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/b042cf01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, City View 9.8 Exceptional 6 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Bidet Shower/tub combination Hair dryer - 269 sq ft - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/63df75a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, City View 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Bidet Shower/tub combination Hair dryer - 269 sq ft - Sleeps 2 - 2 Twin Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/67542e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Bathrobes Bidet Hair dryer - 269 sq ft - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/2dde0e65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed (Family) ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom Sofa bed - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/930ec0f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Private bathroom Bidet Hair dryer - 269 sq ft - Sleeps 2 - 1 King Bed ![Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/cdbd0e1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Hair dryer Bidet Shower/tub combination - 269 sq ft - Sleeps 2 - 2 Twin Beds ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/67542e25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Corner ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Hair dryer Bidet Minibar - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/b042cf01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Hair dryer Bidet Minibar - Sleeps 2 - 1 King Bed ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/2000000/1210000/1202300/1202204/b042cf01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, City View, Corner ### Highlights Soundproofed Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Hair dryer Bidet Minibar - Sleeps 2 - 1 King Bed ## You may also like Ad ![Banquet hall](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/500/439/b9dd09cf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Florence Historic Centre of Florence - Hot tub - Spa - Pet-friendly - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hilton-Florence-Metropole-Hotel.h1202204.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Hilton-Florence-Metropole-Hotel.h1202204.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77345%2C11.19029&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4CoqFVTFSrDXHkiaC0nqCSx9yi0=) Via del Cavallaccio 36, Florence, FI, 50142 #### What's nearby - Piazza di Santa Maria Novella - 11 min drive - 5.0 km - Pitti Palace - 13 min drive - 5.4 km - Ponte Vecchio - 15 min drive - 7.5 km - Uffizi Gallery - 15 min drive - 7.5 km - Cathedral of Santa Maria del Fiore - 18 min drive - 5.8 km #### Getting around - Porta al Prato Station - 6 min drive - Nenni - Torregalli (Lupi di Toscana) Tram Stop - 19 min walk - Florence Airport, Peretola (FLR) - 13 min drive #### Restaurants - ‪Bar Pasticceria Erg - ‬13 min walk - ‪Bar Torello - ‬6 min walk - ‪Pizzeria Omarino - ‬16 min walk - ‪Churrascaria Rio Grande - ‬1 min walk - ‪La taverna di Castruccio - ‬3 min drive ## About this property ### DoubleTree by Hilton Florence Metropole Upscale hotel near Basilica of Santa Maria Novella At DoubleTree by Hilton Florence Metropole, you can look forward to a free daily manager's reception, dry cleaning/laundry services, and a bar. The on-site Italian cuisine restaurant, Luci Della Citta, offers lunch and dinner. In addition to a 24-hour gym and a business center, guests can connect to free WiFi in public areas, with speed of 25+ Mbps. Additional perks include: - Full breakfast (surcharge), self parking (surcharge), and train station pick-up service - An electric car charging station, a TV in the lobby, and a 24-hour front desk - Wedding services, a banquet hall, and concierge services - Guest reviews say great things about the helpful staff Room features All 212 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like air conditioning and safes. More amenities include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Showers, bidets, and free toiletries - Flat-screen TVs with satellite channels - Refrigerators, daily housekeeping, and desks ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1590000/1581100/1581055/b858bc4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Florence Novoli Florence - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 843 reviews CA $155 CA $194 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=1581055&PinnedHotelID=1581055&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Triple Room](https://images.trvl-media.com/lodging/2000000/1470000/1463200/1463136/406cf15f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cosmopolitan Florence - Parking included - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 1,004 reviews CA $149 CA $187 total includes taxes & fees Dec 2 - 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Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 935 reviews CA $178 CA $219 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=1604285&PinnedHotelID=1604285&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/1000000/570000/561900/561816/2cef37e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus CHC Florence Florence - Pet-friendly - Parking included - Free WiFi - Restaurant 7.8 Good 771 reviews CA $101 CA $134 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=561816&PinnedHotelID=561816&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/80000/70800/70752/3a119039.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### FH55 Grand Hotel Mediterraneo Santa Croce - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 958 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=70752&PinnedHotelID=70752&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/105000000/104900000/104897200/104897196/e5c58994.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Hoxton Florence Historic Centre of Florence - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 131 reviews CA $207 CA $251 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=104897196&PinnedHotelID=104897196&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Train station pick-up and drop-off shuttle (surcharge) from 10:00 AM to 10:30 PM - Train station shuttle at scheduled times - Covered self parking on site (EUR 10 per day) - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available for a fee: EUR 15 for adults and EUR 15 for children - A bar/lounge - A restaurant - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Luci Della Citta ### Things to do - 24-hour gym - TV in common areas ### Family friendly - In-room crib - In-room refrigerator - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 2 meeting rooms - Business center - Conference center (5,382 square feet of space) ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 15 floors - Banquet hall - Built in 2004 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - 24-hour room service - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Laptop-compatible safe - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 30 per pet, per stay Service animals are welcome, and are exempt from fees Up to 75 lbs per pet Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 30.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children - Covered self parking fee: EUR 10.00 per day - Pet fee: EUR 30 per pet, per stay - Service animals are exempt from fees - Rollaway bed fee: EUR 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector and a security system This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation A car is recommended for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Florence Hilton Metropole Florence Metropole Florence Metropole Hilton Hilton Florence Hilton Florence Metropole Hilton Metropole Florence Hilton Metropole Hotel Florence Metropole Florence Hilton Florence Metropole Hotel Florence Hilton Florence Metropole Hotel Doubletree by Hilton Florence Metropole Hotel Doubletree by Hilton Florence Metropole Florence Doubletree by Hilton Florence Metropole Hotel Florence ## Frequently asked questions ### Is DoubleTree by Hilton Florence Metropole pet-friendly? > Yes, this hotel allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees. ### How much does it cost to stay at DoubleTree by Hilton Florence Metropole? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Florence Metropole on Nov 17, 2025 start from CA $162.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Florence-Hotels-Hilton-Florence-Metropole-Hotel.h1202204.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at DoubleTree by Hilton Florence Metropole? > Self parking is available for EUR 10.00 per day. ### What time is check-in at DoubleTree by Hilton Florence Metropole? > Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at DoubleTree by Hilton Florence Metropole? > Check-out is at noon. ### Where is DoubleTree by Hilton Florence Metropole located? > Situated near the airport, this hotel is within 3 mi (5 km) of Arno River, Cascine Park, and Visarno Arena. Leopolda Station Exhibition Center and Teatro Comunale Florence are also within 3 mi (5 km). Nenni - Torregalli (Lupi di Toscana) Tram Stop is 19 minutes by foot and Aldo Moro Tram Stop is 22 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## DoubleTree by Hilton Florence Metropole Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 411 8 - Good 383 6 - Okay 123 4 - Poor 59 2 - Terrible 26 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 7.8/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Liliana Jul 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very pleasant stay. ##### Liliana ### 8/10 Good #### Nicole Aug 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A little ways out which required multiple car service rides. Extremely warm inside. ##### Nicole Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Camtu Jun 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice property, within short driving distance to very nice shopping mall. ##### Camtu Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### John Aug 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with good views of the city but away from the crowds ##### John Stayed 1 night in Aug 2023 ### 4/10 Poor #### Shelene Aug 19, 2025 Disliked: Staff & service, property conditions & facilities The AC was continuously warm and they were not able to rectify the problem. We were given a fan to help us have cool air at nights and in the days.the fridge didn’t work for the first two days. The room service in terms of cleanliness was good. They were sure to keep the room tidy everyday. The breakfast was terrible. Overall I did not enjoy the stay. Don’t think I’d do it again ##### Shelene Stayed 4 nights in Aug 2025 ### 8/10 Good #### Timothy Oct 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We appreciated the hotel's amenities and the availability of a shuttle service to the train station; however, it was somewhat distant from nearby attractions. ##### Timothy Stayed 1 night in Sep 2024 ### 10/10 Excellent #### CASSIE Oct 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent customer service ##### CASSIE Stayed 1 night in Sep 2024 ### 10/10 Excellent #### JACOBO Sep 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very good ##### JACOBO Stayed 1 night in Sep 2024 ### 8/10 Good #### Marzban Sep 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms were clean , Hotel staff is nice and they have a van to take to local tram station but requires van, tram travel to Florence town center. Limited dining options in the hotel area. ##### Marzban Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Claudia Mar 19, 2023 Liked: Staff & service, property conditions & facilities Amazing ##### Claudia Stayed 1 night in Mar 2023 ### 8/10 Good #### Jeff Sep 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Great spot near the airport The place was nice. The temp of the room was not good and they couldn’t do anything about it. They did make an effort and gave us free breakfast. Overall it was a good stay ![](https://a.travel-assets.com/ugc/hotel-reviews/9433B54C70E0FCA16D025084562482ABB0A6DD7C1694990231961.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DAACA6F605506DF1AEF8B05E2489E8091DB5640F1694990231392.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jeff Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Simone Aug 28, 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Just the perfect hotel for Florence The hotel is lovely and the location is perfect if you have a car. The free shuttle works so well and the driver is so friendly too. We had a slight issue at the hotel but the manager Alejandro was so fantastic and understanding and went above and beyond to resolve it. All the staff were so friendly and helpful. Breakfast was amazing, really great value and lots of choice. Will definitely recommend all my friends and family to stay here. Can’t wait to return! ![](https://a.travel-assets.com/ugc/hotel-reviews/A17BBE3262BC218B89CA5D743E12800C49E62BE21693212230454.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Simone Stayed 1 night in Aug 2023 ### 10/10 Excellent #### dareen Jul 31, 2022 Liked: Cleanliness, staff & service, amenities I loved it , very clean very organized. The service is excellent and people are nice .. don’t let me talk about shuttle bus I loved it this hotel will make visit the city over and over I wish I can stay more and be loyal client , I loved hilton In vienna as well 🙏 ##### dareen Stayed 1 night in Jul 2022 ### 8/10 Good #### Reed Jun 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ariel is GREAT! Ariel works in the bar. He’s a wonderful man. We were a group of four. He made great cocktails snd asked the dining room to bring us dinner in the bar. Made a wonderful night for us before coming back to the USA ##### Reed Stayed 1 night in Jun 2023 ### 2/10 Terrible #### kamal Sep 19, 2022 Liked: Property conditions & facilities Disliked: Staff & service, amenities Room amenities is very very poor and staff behavior is very rude. They are not appropriate for hospitality service 🙄 😒 ##### kamal Stayed 2 nights in Sep 2022 ### 4/10 Poor #### Patricia May 28, 2023 Disliked: Cleanliness Disappointing on so many levels ##### Patricia Stayed 1 night in May 2023 ### 2/10 Terrible #### Todd Jun 30, 2023 Disliked: Cleanliness, property conditions & facilities No towels, broken toilet, clogged drain, empty soap dispenser. ##### Todd Stayed 1 night in Jun 2023 ### 10/10 Excellent #### RAYMOND Oct 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great staff and awesome location ##### RAYMOND Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### ROBERTA Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is always clean & orderly, staff are approachable, friendly & most helpful! ##### ROBERTA Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Noredis Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff! Great hotel!! Staff in front desk very kind and friendly! ##### Noredis Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Tracy Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous room and really comfortable bed. Great view. There was loud music playing on the street (a club?) that kept me awake for a while, and the hotel is not within walking distance of any sights. Had to take a cab to the city center or to dine. ##### Tracy Stayed 1 night in Sep 2025 ### 8/10 Good #### Leda Sep 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Habitaciones cómodas, personal muy atento. ##### Leda Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Rusty Sep 7, 2025 Liked: Staff & service, property conditions & facilities Great visit ##### Rusty Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Lidiya Jul 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, convenient for stop over , near motorway, easy parking. Excellent service and great selection for breakfast. Excellent idea of shuttle bus to nearest tram stop. But even on taxi 20-30 euro to centre. ##### Lidiya Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Michael Jul 9, 2025 Liked: Cleanliness, amenities Clean and newer rooms. 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