Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 121 avis sur 147." "
10 – Excellent
121
Note de 8 – Bien, d’après 19 avis sur 147." "
8 – Bien
19
Note de 6 – Acceptable, d’après 4 avis sur 147." "
6 – Acceptable
4
Note de 4 – Médiocre, d’après 0 avis sur 147." "
4 – Médiocre
0
Note de 2 – Terrible, d’après 3 avis sur 147." "
2 – Terrible
3
10/10
Propreté
9,8/10
Service et personnel
9,2/10
Commodités
9,8/10
État et installations de l’hébergement
9,4/10
Écoresponsabilité
Avis
10/10 – Excellent
Grégory
14 août 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super moment
Grégory
Séjour de 2 nuits en août 2023
8/10 – Bien
Elia
Voyage en famille
20 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really nice location in the center of everything but still super quiet inside the room!
Elia
Séjour de 1 nuit en mai 2024
10/10 – Excellent
Fran
Voyage de couple
17 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
In the heart of the city. Very helpful and personable staff. Safe, quiet, clean and good quality accommodation.
Fran
Séjour de 1 nuit en mai 2024
10/10 – Excellent
Douglas, Wilton
Voyage en famille, Voyage en groupe
15 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice hotel just steps from the river in one direction and from the Piazza della Signoria in the other. Also next door to the Galileo museum. Many restaurants nearby. The staff was very helpful with directions and advice and was very responsive to any questions or requests we had. Beautiful room with high wood ceilings.
Douglas
Séjour de 2 nuits en mai 2024
10/10 – Excellent
Maria
Voyage de couple
9 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Todo muy bien , solo faltaría que ofrecieran el servicio de desayuno.
Gracias
Maria
Séjour de 2 nuits en avril 2024
10/10 – Excellent
Susan
Voyage en famille
1 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect location for easy walks to main attractions. Beautiful room & comfortable.
Susan
Séjour de 2 nuits en avril 2024
10/10 – Excellent
Shawn
Voyage de couple
1 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The location is perfect - close to the Ponte Vecchio, the Uffizi and all the Florence has to offer. A very comfortable and functional room, though all we did was sleep there after walking all over the city everyday!
Shawn
Séjour de 5 nuits en avril 2024
8/10 – Bien
Dennis
Voyage de couple
22 avr. 2024
Points forts : Commodités
Amazing stay
Dennis
Séjour de 1 nuit en avril 2024
10/10 – Excellent
Rachel
Voyage de couple
22 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Thank you so much Kate! It was a beautiful place to stay right next to everything!
Rachel
Séjour de 3 nuits en avril 2024
Kate a répondu le 22 avr. 2024
Thank you for so beautiful words!!It was a great pleasure to meet you!I whish you all the best and you are welcome again!!
10/10 – Excellent
Alison
13 avr. 2024
Points forts : Propreté, service et personnel
Alison
Séjour de 3 nuits en avril 2024
6/10 – Acceptable
Chancey
Voyage de couple
13 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property is a bit hard to find. You must go 200ft further than listed address. Also it was not noted that the fridge is a mini bar - all other places in Italy was not this way so items are not complimentary. Location to sites were great and close to weekend markets.
Chancey
Séjour de 1 nuit en avril 2024
10/10 – Excellent
annick
Voyage de couple
13 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Een mooi smaakvol rustig hotelletje. Vlakbij de Arno en op wandelafstand van restaurantjes. Shuttle service naar de luchthaven tegen betaling maar heel comfortabel. Super vriendelijk personeel.
Wij komen zeker terug!
annick
Séjour de 3 nuits en avril 2024
8/10 – Bien
Danny
Voyage de couple
12 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
As above
Danny
Séjour de 4 nuits en avril 2024
10/10 – Excellent
Charles
Voyage de couple
9 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel was well maintained. Wwe liked the historic aspect of the structure.
Charles
Séjour de 3 nuits en avril 2024
10/10 – Excellent
Marco
Voyage de couple
9 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The place was very nice, the room was small but cozy and perfectly equipped. The ladies of the front desk were very friendly and helpful. The only thing was that at arrival we couldn’t locate the property. Front desk Ladies helped and everything was fine.
Marco
Séjour de 2 nuits en avril 2024
10/10 – Excellent
Carola
Voyage de couple
25 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved our stay! Kate & Julia were amazing!! Very convenient location, close to everything. Thank you so much for an amazing experience.
Carola
Séjour de 3 nuits en mars 2024
Kate&Giulia a répondu le 5 avr. 2024
Dear Carola,Thank you so much for so beautiful words! We are very happy that your stay was well!!You are welcome again!Best Wishes!
2/10 – Terrible
Emily
8 mars 2024
Emily
Séjour de 1 nuit en mars 2024
10/10 – Excellent
Steve and Kristen
20 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Wonderful room in the perfect location. We were lucky to book the day we stayed and everything was smooth. Beautiful bathroom with all the amenities and a bedroom with two large windows and a cozy bed. The coffee machine in our room even made good coffee! It was nicely updated and very safe with one keypad to unlock the main door and then two keycard doors to open before reaching our room. We were excited to find we could leave our luggage there after checking out and go get it in the evening. Would stay here again for sure!
Steve and Kristen
Séjour de 1 nuit en février 2024
Kate a répondu le 27 févr. 2024
Thank you for the wonderful review! We are very honored when our guests feel comfortable at our accommodation. You are welcome again!!
10/10 – Excellent
Emma
24 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I love the small/boutique hotel feel to this hotel that the size, location, and super friendly staff create but I love even more the very clean high end feel to the rooms and amenities.
Emma
Séjour de 3 nuits en janvier 2024
Kate a répondu le 9 févr. 2024
Dear Emma, thank you so much for such a lovely review which reflects us exactly as we are!We are happy that your stay went well!You are always welcome!
8/10 – Bien
NATALIE, Tampa
Voyage en famille
17 janv. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Location was perfect, couldn’t have been better with everything in walking distance. Felt very safe and the staff was very responsive when we needed something. Staff were very nice and helpful! Only thing was there is a night club across the narrow street that is open three nights a week, and it got loud. So just be prepared. Will definitely stay here again as it was so central to what I needed.
NATALIE
10/10 – Excellent
Simon
Voyage de couple
16 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect location for walking the pretty streets of Florence
Simon
Séjour de 2 nuits en janvier 2024
Kate a répondu le 9 févr. 2024
Thank you very much!You are welcome again!!
10/10 – Excellent
Reza
15 janv. 2024
Little Gem in Florence
This boutique hotel is wonderful. The room was nice and clean and they were very accommodating with our needs. The location is also amazing and hard to beat. Although the hotel is not a large facility, it doesnt lack anything that we needed and I enjoyed it more than large chains that I normally stay at. I definitely recommend this hotel.
Reza
Séjour de 3 nuits en décembre 2023
Kate a répondu le 9 févr. 2024
Thank you for your beautiful review! We are so pleased that your stay went well! We put all our heart and effort into making our guests feel good! You are welcome again!!
10/10 – Excellent
Shelimar
4 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Shelimar
Séjour de 3 nuits en décembre 2023
10/10 – Excellent
Jonathan
3 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfect for art lovers
Super well located hotel. No facilities for eating or anything else but this doesn’t matter as you are right in the heart of Florence. Friendly staff and comfortable rooms
Jonathan
Séjour de 1 nuit en janvier 2024
Kate a répondu le 9 févr. 2024
Thank you for your beautiful review. We are so pleased that your stay went well! We put all our heart and effort into making our guests feel good! You are welcome again!!
10/10 – Excellent
Heather
Voyage de couple
30 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Heather
Séjour de 1 nuit en décembre 2023
10/10 – Excellent
Ramonita
Voyage en famille
29 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were lovely and accommodating. This was one of the cleanest stays during my time in Italy. Everything was modern and the room was cozy. Great location in Florence.
Ramonita
Kate a répondu le 30 déc. 2023
Thanks for the lovely review! We are really happy that your stay went well and in this way, you give us a lot of incentive to do the best in our work. We wish you the best in the new year!!!
10/10 – Excellent
Jasmine
16 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful!
Jasmine
Séjour de 3 nuits en décembre 2023
10/10 – Excellent
Nicole
15 déc. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Was perfect
Everything was great, nice place
Nicole
Séjour de 1 nuit en novembre 2023
10/10 – Excellent
Melissa Maria
4 déc. 2023
Melissa Maria
Séjour de 3 nuits en novembre 2023
10/10 – Excellent
Melissa Maria
26 nov. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I absolutely loved this hotel. It was centrally located near the Arno River, Piazza della Signoria, and the Ponte Vecchio. The room was spacious, warm, bright, and airy. The bed was comfortable and cozy. Check in was seamless and quick. K & G were very friendly, very accommodating, attentive, helpful and welcoming. I will definitely stay there again.
Melissa Maria
Kate a répondu le 29 nov. 2023
Dear Melissa,We are truly honored to receive such a nice review, which describes us exactly as we are!! We are happy that your stay went very well. You are welcome again!!I wish you all the best!
10/10 – Excellent
Geovana
20 nov. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Muito bom!
Localização excelente, próximo aos principais pontos da cidade. Recomendadíssimo! Equipe muito atenciosa e prestativa!
Geovana
Séjour de 2 nuits en novembre 2023
Kate a répondu le 21 nov. 2023
Gracias por su opinión. ¡Estamos muy contentos de que su estadía haya sido buena y de que le guste nuestra propiedad! ¡De nuevo eres bienvenido!
10/10 – Excellent
Tracey
18 nov. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Tracey
Séjour de 4 nuits en novembre 2023
8/10 – Bien
Samantha
Voyage de couple
15 nov. 2023
Points forts : Commodités
Excellent hotel and such lovely service! Excellent location and very clean. Definitely recommend.
Samantha
Séjour de 3 nuits en novembre 2023
Kate a répondu le 16 nov. 2023
Thank you very much Samantha! You are welcome again!
10/10 – Excellent
Jane
Voyage en groupe
31 oct. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Lovely little hotel, great location and reasonably priced
Jane
Séjour de 3 nuits en octobre 2023
Kate a répondu le 17 nov. 2023
Thank you very much! You are welcome again!
8/10 – Bien
Voyageur vérifié
24 oct. 2023
Points forts : État et installations de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en octobre 2023
10/10 – Excellent
Eduardo
24 oct. 2023
Eduardo
Séjour de 2 nuits en octobre 2023
Kate a répondu le 16 nov. 2023
Thank you very much Eduordo! You are welcome again!
10/10 – Excellent
Jacqueline
Voyage de couple
22 oct. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property was very clean and well maintained and the staff was lovely. The location was excellent in terms of access to other common sites.
Jacqueline
Séjour de 2 nuits en octobre 2023
Kate a répondu le 22 oct. 2023
Thank you very much for your nice words!It is a great pleasure for us to receive opinions like yours. You are always welcome and we wish you the best!Kate&Giulia
10/10 – Excellent
Susan
19 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Stay here!!
This is a beautiful hotel. It is up-to-date and modern and, at the same time, it preserves elements of the old Florentine building it is in. The room was very clean and comfortable, the location is perfect, and Kate and Giulia are very friendly, helpful hosts.
Susan
Séjour de 3 nuits en octobre 2023
Kate a répondu le 20 oct. 2023
Dearest Susan, thank you very much for the beautiful words that describe our accommodation and our welcoming spirit just as they really are!!! It's a great pleasure to host people like you!!!!You are welcome again!! I wish you the best!!Kate&Giulia
8/10 – Bien
Daniel
15 oct. 2023
Daniel
Séjour de 2 nuits en juin 2023
6/10 – Acceptable
Trevor
Voyage en groupe
10 oct. 2023
Points forts : Service et personnel, état et installations de l’hébergement
Points faibles : Propreté
The stay is ok, but the cleaners did not do a good Job.
Trevor
Séjour de 4 nuits en octobre 2023
Kate a répondu le 12 oct. 2023
We are sorry to hear these complaints about cleanliness. Especially that the room was cleaned every day. All our guests compliment us on the cleanliness.All you had to do was ask what wasn't right.Many good things!Best regards
10/10 – Excellent
Tanja
Voyage en famille, Voyage en groupe
9 oct. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place and convenient location. The rooms were great and it was a fantastic location. We had a lot of trouble getting taxis and Kate was so helpful. The rooms were very comfortable and clean. Bathrooms were a nice size.
Tanja
Séjour de 1 nuit en septembre 2023
Kate a répondu le 12 oct. 2023
Thanks for the beautiful words!! For us the well-being of our guests is fundamental!! I'm happy that your stay was nice! You are welcome again!I wish you the best!!
10/10 – Excellent
Milana
Voyage de couple
7 oct. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Kate is so very helpful! You won’t be sorry!
Milana
Séjour de 1 nuit en octobre 2023
Kate a répondu le 7 oct. 2023
Dear Milana,Thank you very much for so nice words! It was a pleasure to host you! You are always welcome in Atelier delle Grazie!I wish you all the best!Kate
10/10 – Excellent
Voyageur vérifié
4 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent stay because of exceptional and friendly
Comfortable, clean, spacious, reliable and friendly services.
We need a taxi for the airport at 4am and need to have the front desk, Kate and Julie to call. The taxi driver was at the door by 4am 👍
Voyageur vérifié
Séjour de 4 nuits en septembre 2023
Kate a répondu le 5 oct. 2023
Thanks for the beautiful words! We are so pleased that your stay was pleasant and that we satisfied all your needs! You are always welcome! Many warm regards!Kate&Giulia
10/10 – Excellent
Michael Otto
2 oct. 2023
Michael Otto
Séjour de 3 nuits en septembre 2023
Kate a répondu le 16 nov. 2023
Thank you!! You are welcome again!
10/10 – Excellent
Emmeline
2 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
It was a little hotel, recently refurbished, so, everything it's in excellent condition. The manager Kate, was very friendly and helpful. Location is excellent and the amenities as well. Definitely would stay there again.
Emmeline
Séjour de 3 nuits en septembre 2023
Kate a répondu le 5 oct. 2023
Dear Emmeline,Thanks for the beautiful words! We are so pleased that your stay was pleasant and that we satisfied all your needs! You are always welcome! Many warm regards!!Kate
10/10 – Excellent
Pam
1 oct. 2023
Pam
Séjour de 1 nuit en septembre 2023
Kate a répondu le 12 oct. 2023
Thank you! I am very happy that your staying in Atelier delle Grazie was well!I wish you the best and you are welcome again!
10/10 – Excellent
Robert
30 sept. 2023
Robert
Séjour de 3 nuits en septembre 2023
Kate a répondu le 12 oct. 2023
Thank You! You are welcome again!!I wish you the best!
8/10 – Bien
Keith
25 sept. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was excellent except the last night we were there. Outside was a nightclub and it was noisy until 2AM. This made it impossible to sleep until the noise abated.
Keith
Séjour de 3 nuits en septembre 2023
10/10 – Excellent
Kim Andre
Voyage en famille
25 sept. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Kim Andre
Séjour de 3 nuits en septembre 2023
10/10 – Excellent
Paige
25 sept. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Charming hotel in perfect location
Wonderful location… charming little hotel. Room was a sufficient size to move around with plenty of cabinets, closet space to store things were we staying longer
Bathroom was lovely and shower was awesome … very clean … comfy bed & great sheets. Slept like a baby
Paige
Séjour de 1 nuit en septembre 2023
Kate a répondu le 28 sept. 2023
Thank you for describing us just as we are"!! We are truly honored that your stay went well! You are welcome again!! Best regardsKate&Giulia