Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 794 avis sur 1087." "
10 – Excellent
794
Note de 8 – Bien, d’après 152 avis sur 1087." "
8 – Bien
152
Note de 6 – Acceptable, d’après 63 avis sur 1087." "
6 – Acceptable
63
Note de 4 – Médiocre, d’après 37 avis sur 1087." "
4 – Médiocre
37
Note de 2 – Terrible, d’après 41 avis sur 1087." "
2 – Terrible
41
9,6/10
Propreté
9,0/10
Service et personnel
9,0/10
Commodités
9,4/10
État et installations de l’hébergement
9,2/10
Écoresponsabilité
Avis
10/10 – Excellent
Jerome
Voyage en famille
25 juin 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Jerome
Séjour de 1 nuit en juin 2023
Cariel Gorman a répondu le 27 juin 2023
Thank you for rating us, Jerome! Safe travels and we hope to see you soon!
10/10 – Excellent
Michaël, VIRY-CHÂTILLON
Voyage en famille
31 juill. 2022
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bel hôtel, parfaitement entretenu.
Superbe salle de bain, chambre spacieuse et confortable.
Unique bémol, la taille des lits. Se sont de vrais queen beds alors qu’il y a de la place pour des lits plus larges.
Plusieurs options de restauration et un casino à taille humaine.
Le complexe est situé à une vingtaine de minutes de Flagstaff.
Michaël
Séjour de 2 nuits en juillet 2022
10/10 – Excellent
Mélanie
12 avr. 2022
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Magnifique hôtel à 6000pieds d’altitude, très propre et service courtois. La nourriture est excellente, on est très impressionné!
Mélanie
Séjour de 1 nuit en avril 2022
8/10 – Bien
Rachele
Voyage en famille
15 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is the second time I’ve stayed here and it was always pleasant. The casino and hotel are both clean, and the staff friendly.
Rachele
Séjour de 1 nuit en mai 2024
Hootsiwma H. - Front Office Supervisor a répondu le 15 mai 2024
Thank you so much, Rachele! We are so happy to hear you enjoyed your second stay with us! Safe travels and we look forward to seeing you again soon!
10/10 – Excellent
Michael, Midlothian
Voyage en famille
14 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The casino is in an isolated location so off site options are limited. The facility was very nice and the staff is excellent. There are not enough dining options.
Michael
Séjour de 3 nuits en mai 2024
Hootsiwma H. - Front Office Supervisor a répondu le 15 mai 2024
Hi Michael! Thank you for taking the time to share feedback with us. We are happy to hear you enjoyed your overall stay. We wish you safe travels and hope to see you again soon!
10/10 – Excellent
Jennifer
14 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great space!
Jennifer
Séjour de 2 nuits en mai 2024
10/10 – Excellent
Nicole
Voyage en famille
12 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Super clean. Beautiful hotel.
Nicole
Séjour de 1 nuit en mai 2024
Hootsiwma H. - Front Office Supervisor a répondu le 14 mai 2024
Hi Nicole! Thank you for taking the time to share feedback with us. We are happy to hear you enjoyed your overall stay. We wish you safe travels and hope to see you again soon!
8/10 – Bien
Yu, San Jose
Voyage en famille, Voyage de couple
12 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Expensive food, only two options . Nice room
Yu
Séjour de 1 nuit en mai 2024
Hootsiwma H. - Front Office Supervisor a répondu le 14 mai 2024
Hi Yu, we apologize for the inconvenience and appreciate your feedback. We wish you safe travels to you and your family!
10/10 – Excellent
Donna
Voyage de couple
8 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Security measures are excellent
Donna
Séjour de 1 nuit en mai 2024
Hootsiwma H. - Front Office Supervisor a répondu le 14 mai 2024
Hi Donna! Thank you for taking the time to share your feedback with us. We wish you safe travels and hope to see you again soon!
10/10 – Excellent
Gayle
6 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Large room, very clean!
Gayle
Séjour de 1 nuit en mai 2024
Hootsiwma H. - Front Office Supervisor a répondu le 7 mai 2024
Thank you, Gayle! We greatly appreciate your feedback and hope to see you soon!
10/10 – Excellent
Wendi
Voyage de couple
5 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It's peaceful for a casino. Not too busy or over crowded. Very clean. Beautiful rooms. Relaxing in the Hot tub and room. Buffet was small, however just enough and great selections. Loved it will be back
Wendi
Séjour de 1 nuit en mai 2024
Hootsiwma H. - Front Desk Supervisor a répondu le 6 mai 2024
Thank you so much, Wendi! We are so happy to hear you enjoyed your stay with us! Safe travels and we look forward to seeing you again soon!
2/10 – Terrible
Ricardo
Voyage en famille
5 mai 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
The internet connection in my room did not work. The front desk agent had me log on to the CASINO WIFI instead? Also, the USB connection on the bedside lamps do not work/charge. You would think after paying 277$ for a suite, that things would be a lot more reliable. Next time we will stay in Flagstaff instead.
Ricardo
Séjour de 1 nuit en mai 2024
Hootsiwma H. - Front Desk Supervisor a répondu le 6 mai 2024
Hi Ricardo, we apologize for the issues encountered during your stay and greatly appreciate you taking the time to provide us with your feedback. We hope you will give us another chance in the future and hope to see you again soon. Safe travels!
10/10 – Excellent
Doug
3 mai 2024
Points forts : Propreté, service et personnel
It was a great stay. Staff was awesome. Room was great. Steakhouse is closed Monday and Tuesday which was disappointing. Hotel is a good 20 minutes from other dining options.
Doug
Séjour de 2 nuits en avril 2024
Hootsiwma H. - Front Desk Supervisor a répondu le 5 mai 2024
Hi Doug! Thank you for taking the time to share feedback with us. We are happy to hear you enjoyed your overall stay. We wish you safe travels and hope to see you again soon!
10/10 – Excellent
Ronald, Banning
3 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Ronald
Séjour de 2 nuits en avril 2024
Hootsiwma H. - Front Desk Supervisor a répondu le 5 mai 2024
Thank you for rating us, Ronald! Safe travels and we hope to see you soon!
10/10 – Excellent
Sarajean
30 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Sarajean
Séjour de 1 nuit en mars 2024
Hootsiwma H. - Front Desk Supervisor a répondu le 2 mai 2024
Thank you for rating us, Sarajean! Safe travels and we hope to see you soon!
10/10 – Excellent
JAGADEESWAR, Modesto
Voyage en famille
30 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place to stay
JAGADEESWAR
Séjour de 2 nuits en avril 2024
Hootsiwma H. - Front Office Supervisor a répondu le 30 avr. 2024
Thank you, JAGADEESWAR! We greatly appreciate your feedback and hope to see you soon!
6/10 – Acceptable
Gerardo
30 avr. 2024
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
No personal alcohol allowed on property. Beer in-house can get quite expensive
Gerardo
Séjour de 2 nuits en avril 2024
Hootsiwma H. - Front Desk Supervisor a répondu le 2 mai 2024
Hi Gerardo, we apologize for the inconvenience and appreciate your feedback. We wish you safe travels to you and your family!
10/10 – Excellent
Brett
Voyage en famille
29 avr. 2024
Points forts : Service et personnel, état et installations de l’hébergement
Was a spur of the moment stay and very pleased
Brett
Séjour de 1 nuit en avril 2024
Hootsiwma H. - Front Desk Supervisor a répondu le 3 mai 2024
Thank you, Brett! We greatly appreciate your feedback and hope to see you soon!
10/10 – Excellent
George
Voyage de couple, Voyage d’affaires
28 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent
George
Séjour de 1 nuit en avril 2024
Hotel Management a répondu le 29 avr. 2024
Thank you for rating us! Safe travels and we hope to see you soon!
10/10 – Excellent
Stefan
Voyage de couple
26 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place!
Stefan
Séjour de 1 nuit en avril 2024
Hootsiwma H. - Front Desk Supervisor a répondu le 27 avr. 2024
Thank you for rating us, Stefan! Safe travels and we hope to see you soon!
10/10 – Excellent
William
Voyage d’affaires
25 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The rooms are clean and the environment is nice. Multiple restaurant options.
William
Séjour de 2 nuits en avril 2024
Hootsiwma H. - Front Desk Supervisor a répondu le 25 avr. 2024
Thank you, William! We greatly appreciate your feedback and hope to see you soon!
10/10 – Excellent
Karen
Voyage en groupe
24 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Rooms were very nice. Entire property very clean.
Karen
Séjour de 1 nuit en avril 2024
Hootsiwma H. - Front Desk Supervisor a répondu le 25 avr. 2024
Thank you, Karen! We greatly appreciate your feedback and hope to see you soon!
4/10 – Médiocre
Karen
Voyage de couple
24 avr. 2024
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel, commodités
Several of the advertised ammenities were not available. The sportsbook bar with video poker was not staffed during our entire stay. The Sports Bar next door had 5 bartenders at one point not doing anything,..but couldn't send a bartender 15 feet away to man the Sports Book bar. Also, the buffet is not available on Thurs..nor is the cafe. And a rib eye steak at the Steakhouse will cost you $70.. Very disappointing,..as we have frequented multiple indian casinos.
Karen
Séjour de 2 nuits en avril 2024
Hootsiwma H. - Front Office Supervisor a répondu le 24 avr. 2024
Hi Karen, we appreciate your feedback and apologize for the dining experience you encountered during your stay with us. This issue has been addressed and hope it makes your next stay more enjoyable. Thank you for staying with us and hope you have safe travels!
10/10 – Excellent
Diane
23 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
My bed was hard and firm. It wasn’t too comfortable. Staff is always nice. Food is excellent. Rooms are very nice.
Diane
Séjour de 1 nuit en avril 2024
Hootsiwma H. - Front Office Supervisor a répondu le 24 avr. 2024
Thank you, Diane! We greatly appreciate your feedback and hope to see you soon!
10/10 – Excellent
anthony
23 avr. 2024
anthony
Séjour de 1 nuit en avril 2024
Hootsiwma H. - Front Office Supervisor a répondu le 14 mai 2024
Thank you for rating us, anthony! Safe travels and we hope to see you soon!
10/10 – Excellent
Max
Voyage de couple
22 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room were very nice and clean.
Max
Séjour de 1 nuit en avril 2024
Hootsiwma H. - Front Desk Supervisor a répondu le 23 avr. 2024
Thank you for rating us, Max! Safe travels and we hope to see you soon!
2/10 – Terrible
Daniel
21 avr. 2024
Points forts : Propreté, état et installations de l’hébergement
The biggest complaint is that they took a deposit and am now having a hard time getting it back even though I left the room in excellent condition
Daniel
Séjour de 1 nuit en avril 2024
Hootsiwma H. - Front Desk Supervisor a répondu le 23 avr. 2024
Hi Daniel! Thank you for taking the time to share your feedback with us. Incidental deposits usually take 3-5 business days, depending on your bank, to reflect back on your account. We wish you safe travels and hope to see you again soon!
10/10 – Excellent
George
Voyage en famille
17 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very clean casino and property.
George
Séjour de 1 nuit en mars 2024
Hootsiwma H. - Front Desk Supervisor a répondu le 17 avr. 2024
Thank you, George! We greatly appreciate your feedback and hope to see you soon!
10/10 – Excellent
Grant
15 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Grant
Séjour de 2 nuits en avril 2024
Hootsiwma H. - Front Desk Supervisor a répondu le 17 avr. 2024
Thank you for rating us, Grant! Safe travels and we hope to see you soon!
8/10 – Bien
MARIE
Voyage en famille
12 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pillows on the bed were to big and long to use. Was uncomfortable had to use a hand towel to place under my head to sleep.
MARIE
Séjour de 1 nuit en avril 2024
Hootsiwma H. - Front Desk Supervisor a répondu le 14 avr. 2024
Hi MARIE, we apologize for the inconvenience and appreciate your feedback. We wish you safe travels and hope to see you again soon!
10/10 – Excellent
Philip
Voyage en famille
10 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I liked how friendly everyone was and how clean everything is. I enjoyed the free drinks available in the casino and in our room a coffee maker and microwave. Easy parking excellent restaurants nothing negative during our two day stay.
Philip
Séjour de 2 nuits en avril 2024
Lonnie W. - Front Office Manager a répondu le 11 avr. 2024
Thank you so much, Philip! We are so happy to hear you enjoyed your stay with us! Safe travels and we look forward to seeing you again soon!
10/10 – Excellent
abby
Voyage en famille
9 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful and very high end. Will go back.
abby
Séjour de 2 nuits en avril 2024
Hootsiwma H. - Front Office Supervisor a répondu le 10 avr. 2024
Thank you, abby! We are glad to hear you enjoyed your stay. Safe travels and we hope to see you soon!
10/10 – Excellent
Keith
Voyage de couple
8 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent rooms, beautiful pool and hot tub, loose slots, great food, friendly staff, and immaculate grounds and facility.
Keith
Séjour de 1 nuit en avril 2024
Hootsiwma H. - Front Office Supervisor a répondu le 9 avr. 2024
Thank you, Keith! We are glad to hear you enjoyed your stay. Your feedback is very much appreciated! Safe travels and we hope to see you soon!
10/10 – Excellent
Crystal
Voyage de couple
7 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful resort and perfect stay.
Thank you
Crystal
Séjour de 2 nuits en avril 2024
Hootsiwma H. - Front Office Supervisor a répondu le 7 avr. 2024
Thank you, Crystal! We are glad to hear you enjoyed your stay. Safe travels and we hope to see you soon!
10/10 – Excellent
Corey
Voyage en famille
6 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Twin Arrows was a lot of fun. The restaurants had great food. The gambling options were nice and updated. We did not have to leave the resort for a single thing during our trip.
Corey
Séjour de 1 nuit en avril 2024
Hootsiwma H. - Front Office Supervisor a répondu le 7 avr. 2024
Thank you, Corey! We are glad to hear you enjoyed your stay. Safe travels and we hope to see you soon!
10/10 – Excellent
Rudy
Voyage de couple
5 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The casino was very nice and had friendly staff
Rudy
Séjour de 2 nuits en mars 2024
Hootsiwma H. - Front Office Supervisor a répondu le 7 avr. 2024
Thank you, Rudy! We are glad to hear you enjoyed your stay. Safe travels and we hope to see you soon!
6/10 – Acceptable
John
5 avr. 2024
Points forts : Propreté
John
Séjour de 1 nuit en mars 2024
Hootsiwma H. - Front Office Supervisor a répondu le 7 avr. 2024
Thank you for rating us! Safe travels and we hope to see you soon!
10/10 – Excellent
Darline
Voyage de couple
5 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Glad we found this property. We will be back!
Darline
Séjour de 1 nuit en avril 2024
Hootsiwma H. - Front Office Supervisor a répondu le 7 avr. 2024
Thank you, Darline! We are so glad you found us on your trip and enjoyed your stay. Safe travels and we hope to see you again soon!
10/10 – Excellent
Steven
Voyage de couple
3 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rooms are similar to top end Vegas rooms but a fraction of the price.
Steven
Séjour de 1 nuit en avril 2024
Hootsiwma H. - Front Office Supervisor a répondu le 3 avr. 2024
Thank you, Steven! We greatly appreciate your feedback and hope to see you soon!
8/10 – Bien
Frances
Voyage en famille
31 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved our accommodations. The only disappointment was the buffet was not open on the day we were there, and one of other restaurants was closed also. We were offered a wheelchair but a scooter would of been more helpful but we loved it for the most part.
Frances
Séjour de 1 nuit en mars 2024
Hootsiwma H. - Front Office Supervisor a répondu le 31 mars 2024
Hi Frances! Thank you for taking the time to share feedback with us. We are happy to hear you enjoyed your overall stay. We wish you safe travels and hope to see you again soon!
8/10 – Bien
Marjorie
Voyage de couple
30 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love the hotel here at Twin Arrow. It’s alway clean, welcoming & rooms are very nice.
Marjorie
Séjour de 1 nuit en mars 2024
Hootsiwma H. - Front Office Supervisor a répondu le 31 mars 2024
Thank you so much, Marjorie! We are so happy to hear you enjoyed your stay with us! Safe travels and we look forward to seeing you again soon!
10/10 – Excellent
Panagiotis
Voyage de couple
29 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fabulous nature, very clean and modern facilities and professional and courteous staff
Panagiotis
Séjour de 2 nuits en mars 2024
Hootsiwma H. - Front Office Supervisor a répondu le 30 mars 2024
Hi Panagiotis! Thank you for taking the time to share feedback with us. We are happy to hear you enjoyed your overall stay. We wish you safe travels and hope to see you again soon!
10/10 – Excellent
charles
29 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This place is very nice. Great rooms with very comfortable bed and big walk in shower and very big bathroom area. Casino and dining was also very good.
charles
Séjour de 1 nuit en mars 2024
Hootsiwma H. - Front Office Supervisor a répondu le 30 mars 2024
Hi charles! Thank you for taking the time to share feedback with us. We are happy to hear you enjoyed your overall stay. We wish you safe travels and hope to see you again soon!
10/10 – Excellent
John
Voyage de couple
29 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good times
John
Séjour de 1 nuit en mars 2024
Hootsiwma H. - Front Office Supervisor a répondu le 29 mars 2024
Thank you for rating us, John! Safe travels and we hope to see you soon!
10/10 – Excellent
Rachel
26 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Not a lot of food options, but hotel area was clean
Rachel
Séjour de 1 nuit en mars 2024
Hootsiwma H. - Front Office Supervisor a répondu le 28 mars 2024
Thank you, Rachel! We greatly appreciate your feedback and hope to see you soon!
10/10 – Excellent
Kent
26 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The whole design is unique and wonderful. However, dining options are limited and the gaming tables are only open 5 days per week. They are closed Mon-Tuesday.
Kent
Séjour de 1 nuit en mars 2024
Hootsiwma H. - Front Office Supervisor a répondu le 28 mars 2024
Hi Kent! Thank you for taking the time to share your feedback with us. We wish you safe travels and hope to see you again soon!
10/10 – Excellent
Harold
26 mars 2024
Harold
Séjour de 1 nuit en mars 2024
Hootsiwma H. - Front Desk Supervisor a répondu le 15 avr. 2024
Thank you for rating us, Harold! Safe travels and we hope to see you soon!
10/10 – Excellent
Jeffrey
25 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great
Jeffrey
Séjour de 1 nuit en mars 2024
Hootsiwma H. - Front Office Supervisor a répondu le 26 mars 2024
Thank you for rating us, Jeffrey! Safe travels and we hope to see you soon!
10/10 – Excellent
Sonia
25 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Checkin was quick and easy, everyone was friendly and the atmosphere was relaxed.
Sonia
Séjour de 3 nuits en mars 2024
Hootsiwma H. - Front Office Supervisor a répondu le 26 mars 2024
Thank you, Sonia! We are glad to hear you enjoyed your stay. Safe travels and we hope to see you soon!
6/10 – Acceptable
Lionel
Voyage de couple
24 mars 2024
Points forts : Propreté
Points faibles : Service et personnel
No clear about outside food and drinks not being allowed in the rooms. Just to have the only option of the high price vending machines and gas station food.
Lionel
Séjour de 2 nuits en mars 2024
Hootsiwma H. - Front Office Supervisor a répondu le 24 mars 2024
Hi Lionel, we appreciate your feedback and apologize for the misinformation provided to you upon arrival. Outside food & beverage is welcome to be enjoyed in your guestroom & we hope this information makes your next stay more enjoyable. Thank you for staying with us and hope you have safe travels!