Suite Standard, Plusieurs lits, non-fumeur | Literie de qualité, lit avec matelas à plateau-coussin, bureau
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Studio 6 Flagstaff, Az – Avis

2 out of 5
Studio 6 Flagstaff, Az
2520 East Lucky Lane, Flagstaff, AZ

Avis

6,8
Note de 10 – Excellent, d’après 74 avis sur 192." "
Note de 8 – Bien, d’après 26 avis sur 192." "
Note de 6 – Acceptable, d’après 30 avis sur 192." "
Note de 4 – Médiocre, d’après 25 avis sur 192." "
Note de 2 – Terrible, d’après 37 avis sur 192." "

7,0/10

Propreté

7,0/10

Service et personnel

6,2/10

Commodités

6,8/10

État et installations de l’hébergement

6,8/10

Écoresponsabilité

Avis

10/10 – Excellent

crystal

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024

2/10 – Terrible

Rees

Points faibles : Service et personnel, état et installations de l’hébergement
This is more towards Expedia, however the hotel didn’t try to help resolve the matter either. Without notification or warning on the Expedia site, the front desk closed at 10pm, I arrived at 11 pm and was not given any information until I walked up to the front and was able to read their notice, I immediately called the hotel, they told me that I had to call Expedia, I did and told them the problem, they told me not to worry and that the issue of me not getting a room at almost midnight with 3 children, would be resolved. It was not.
Séjour de 1 nuit en mai 2024
Brand Experience Team a répondu le 28 mai 2024
Hi Rees,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

2/10 – Terrible

Raymond

Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Don’t come here if you coming on a long road trip they will screw you over because we tried to contact them about arriving late but they didn’t answer and then at 10pm they called us told we couldn’t check-in, basically told us we are sleeping in our car with 5 people. They told us that we could still come in the next for our room, but after leaving the Grand Canyon I had call them to ask if we are still good to check in and they proceed to tell us that our reservation was canceled and that we are sleeping in our car again and then lied to us saying that he was waiting until 1 am for us to show on the first night. They also charged us for the first night for nothing. Don’t do business with these people.
Séjour de 2 nuits en mai 2024
Brand Experience Team a répondu le 28 mai 2024
Hi RaymondAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

10/10 – Excellent

Leeann

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rooms have everything. Very clean
Séjour de 2 nuits en mai 2024
Brand Experience Team a répondu le 28 mai 2024
Hi Leeann,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

10/10 – Excellent

Tami, Joshua Tree

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024

8/10 – Bien

Lileny

Points forts : Service et personnel
Séjour de 2 nuits en mai 2024
Nancy Y. a répondu le 23 mai 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 – Acceptable

Niels, Henderson

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
It took 53 min to check in!!
Séjour de 1 nuit en mai 2024
Brand Experience Team a répondu le 21 mai 2024
Hi Niels, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 – Excellent

Lisa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Nancy Y. a répondu le 23 mai 2024
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 – Bien

Andrea

Séjour de 5 nuits en avril 2024

10/10 – Excellent

Ralph

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent clean nicely appointed room especially for the price. At check in, EK was great and very helpful getting me into the correct suite with a couch which I purposely booked for a relaxing stay. I plan to stay again since I travel through Flagstaff often. If only they had a hot tub but it is a no frills place as the price reflex. Studio 6 is a big step up for Motel 6. Nicely done…
Séjour de 1 nuit en mai 2024
Brand Experience Team a répondu le 15 mai 2024
Hi Ralph, We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Natalie #Team6

10/10 – Excellent

Timothy

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
I liked the coffee in the early morning and the silver wear and plates
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi TimothyThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 – Médiocre

ana

Points forts : État et installations de l’hébergement
Points faibles : Service et personnel
Séjour de 7 nuits en avril 2024
Brand Experience Team a répondu le 10 mai 2024
Hi Ana,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 – Terrible

Benjamin Garcia

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bet service
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 7 mai 2024
Hi Benjamin,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 – Excellent

Mary

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice size rooms and cute kitchenette. Unfortunately there's no utensils or cookware so we had to do microwave dinners from the nearby Walmart. Overall, I liked staying there, even though our toilet had an issue. My biggest complaint is that they charged me about 3 times my rate for a deposit and took several days to process the automatic refund. None of the other hotels on our trip did anything more than a reauthorization for the deposit.
Brand Experience Team a répondu le 7 mai 2024
Hi Mary,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

4/10 – Médiocre

Patrick

Voyage de couple
Points faibles : Commodités
This was a Studio accommodation with a small kitchenette. There were a number of cupboards, a microwave, large fridge-freezer but no cooking utensils, cutlery or crockery. Not a good experience for a suite accommodation.
Séjour de 2 nuits en avril 2024
Nancy Y. a répondu le 2 mai 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 – Acceptable

Violet

Voyage en famille
Room smelled of cigarettes and burnt popcorn
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 23 avr. 2024
Hi Violet,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 – Acceptable

Trisha

Séjour de 2 nuits en avril 2024
Nancy Y. a répondu le 26 avr. 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 – Excellent

Sarah

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love the staff here. Always welcoming. Love that it's affordably pet-friendly 💜
Séjour de 5 nuits en avril 2024
Brand Experience Team a répondu le 23 avr. 2024
Hi Sarah,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 – Excellent

Camila

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Muy linda la habitación que rentamos se nota que está recientemente remodelada, lo único irregular fue nuestro vecino que era muy ruidoso y turbio.
Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 23 avr. 2024
Hola Camila,Gracias por tomarse el tiempo para compartir su reseña con nosotros. Nos encanta saber de nuestros huéspedes y nos alegra que haya disfrutado de su estancia. Su experiencia es importante para nosotros y le agradecemos que nos comunique sus inquietudes.Lilith#Equipo6

6/10 – Acceptable

Philip

Voyage en famille
Points faibles : Commodités, état et installations de l’hébergement
The rooms are fine, but the property itself is dated and very dark. The breakfast is nice, but needs work.
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 23 avr. 2024
Hi PhilipThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 – Excellent

Sarah

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 7 nuits en mars 2024
Brand Experience Team a répondu le 19 avr. 2024
Hi Sarah,Thank you for the perfect rating!Lilith#Team6

2/10 – Terrible

Alfredo

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
El receptionist not friendly y aparte me cobro mucho dinero por dos noches en el hotel 500 dollar
Séjour de 3 nuits en mars 2024
Brand Experience Team a répondu le 18 avr. 2024
Hola Alfredo,Gracias por brindar comentarios. Su experiencia es importante para nosotros y esperamos tener la oportunidad de mejorar su experiencia con nosotros. Por favor visite nuevamente.Lilith#Equipo6

2/10 – Terrible

Tomas, El Cajon

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Brand Experience Team a répondu le 19 avr. 2024
Hi Tomas,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 – Acceptable

Perla

Séjour de 2 nuits en mars 2024

4/10 – Médiocre

Paula, Joseph City

Points faibles : État et installations de l’hébergement
Linen and towels are thin and old. Only one regular coffee pod was available for room guests of 4. Also no pod tray insert was available. Limited bath towel are available in bathroom.
Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 10 avr. 2024
Hi Paula,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 – Excellent

Su

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Brand Experience Team a répondu le 10 mai 2024
Hi Su,Thank you for the amazing rating!! Maz K.#Team6

4/10 – Médiocre

Chikako

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
I was just disgusted by finding some hairs in the bath tub and the tub didn't drain well, maybe about half inch was accumulating all the time.. Personally I have terrible experience with staying motel 6 and I was hoping this place is not related but it was motel 6. The room key holder shows " motel 6 " I will never stay "something 6" hotel ever again.
Séjour de 2 nuits en mars 2024
Nancy Y. a répondu le 3 avr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 – Excellent

sharon, mesa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean friendly stsfg
Séjour de 1 nuit en mars 2024
Nancy Y. a répondu le 3 avr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 – Excellent

Diana

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Had a great time with the whole family. Room was very spacious and the kitchen was a plus. Staff was nice and friendly. There’s a Walmart a block away which was very convenient. Highly recommend for large families.
Séjour de 4 nuits en mars 2024
Nancy Y. a répondu le 3 avr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 – Excellent

SOOG

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean room,
Séjour de 1 nuit en mars 2024
Nancy Y. a répondu le 3 avr. 2024
Thank you for the perfect rating!!Nancy Y.#Team6

4/10 – Médiocre

Luisa

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
La verdas el cuarto esta muy bien el espacio y todo solo que no me gusto que la hora de entrada era a las 3:00pm y el cuarto no estaba listo me lo dieron una hora despues y aparte me cobraron 100 dlls de deposito que claramente cuando hice la reservacion no me lo dijeron si no ya que estaba haciendo mi entrada .
Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 26 mars 2024
Hola LuisaAgradecemos que se haya tomado el tiempo para calificar su estadía. Tenga la seguridad de que haremos todo lo posible para brindarle una experiencia de 5 estrellas la próxima vez.Hasta entonces dejaremos la luz encendida. Para ti.Lilith#Equipo6

2/10 – Terrible

DEWONI

Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I am extremely disappointed with my experience at your hotel. Upon checking in, I was informed that there was an additional $100 security deposit, which was not mentioned during the booking process. Furthermore, the room was not up to the expected standards. There were no towels in the restroom, the refrigerator was extremely dirty, and the floors appeared to have not been properly mopped or swept. Additionally, there were dirty towels left in the sink. I must say, this level of cleanliness and service is unacceptable. I will not be staying at this hotel ever again, and I will be sharing my experience with others as well.
Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 20 mars 2024
Hi Dewoni, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

6/10 – Acceptable

Ashley

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
Points faibles : Propreté
Once we got to our room. The floors were dirty there was debris everywhere. There was stains on the doorknob. Toilet bowl wasn’t clean properly. Some of the towels stunk.
Séjour de 1 nuit en mars 2024
Brand Experience Team a répondu le 20 mars 2024
Hi Ashley, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

10/10 – Excellent

Robert, Carpinteria

Voyage avec des animaux de compagnie
Points forts : Propreté, commodités et état et installations de l’hébergement.
This was a nice place to rest for the night, was clean and had a nice kitchenette. It was a cold day and unfortunately when I went to check in at 7pm the office was locked, I rang the doorbell and eventually someone came but she didn’t have a key and went and looked for someone who did. Other then that it was a perfectly fine place to stay
Séjour de 1 nuit en février 2024
Nancy Y. a répondu le 6 mars 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 – Acceptable

Mischa

Voyage en famille
Points faibles : Service et personnel
Close to freeway
Hotel was newly remodeled and nice and our room was huge. However it was super close to the freeway so noisy. The other clientle was a little sketchy, there was a giy on a cell phone in the parking lot at 8 o'clock at night yelling and dropping the f word every other word. Don't think we'll stay here again
Séjour de 1 nuit en février 2024

10/10 – Excellent

Victor M.

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I liked the quiet of the building
Séjour de 1 nuit en février 2024
Brand Experience Team a répondu le 28 févr. 2024
Hi VictorWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

4/10 – Médiocre

Voyageur vérifié

Points faibles : Propreté, confort de la chambre
Séjour de 2 nuits en février 2024

10/10 – Excellent

Marilou

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I like the place because it safe and convenient.
Séjour de 1 nuit en février 2024
Brand Experience Team a répondu le 28 févr. 2024
Hi MarilouThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 – Acceptable

Travis

Points forts : Service et personnel
Séjour de 1 nuit en février 2024
Brand Experience Team a répondu le 15 mars 2024
Hi Travis,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 – Excellent

yasmine

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024

2/10 – Terrible

AnneMarie

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Unwanted early wake up call. Will never stay agian
We checked in to relatively OK, room and upon further inspection it wasn’t exactly clean. I had a surgery scheduled for 9 AM the next morning - promptly on the morning of surgery the room next-door alarm clock alarm went off at 6 AM my surgery wasn’t until 9 AM I called the number posted at the front door, which was a walk from my room to the very next building. No one comes in at 7 AM. She says no apology. No, oh my gosh let me see if we can’t get someone there… anyways the alarm went off for a full hour. I called again right before seven and it wasn’t until then that she finally sent someone over to turn off the alarm in the room next-door that was unoccupied. Only for the alarm to go off again after 7 PM obviously, the clerk did not know how to unset the alarm settings, so that it wouldn’t go off at all. I called the clerk now that they were in the office and she took a minute or so to get over there and turn off the alarm. I ended up not even staying the second night because I was recovering from surgery Friday all day and did not want to wake up to another 6 AM surprise alarm -Saturday morning.
Séjour de 2 nuits en février 2024

6/10 – Acceptable

Selene

Points faibles : Service et personnel, état et installations de l’hébergement
U
Séjour de 1 nuit en février 2024
Brand Experience Team a répondu le 28 févr. 2024
Hi SeleneThanks for your review, we really appreciate the support. Lilith#Team6

10/10 – Excellent

Anna

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Akshay

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I like the place and it was reasonable for one night stay
Séjour de 1 nuit en février 2024
Nancy Y. a répondu le 13 févr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 – Médiocre

Sofia

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
While I enjoyed the location and the friendly staff, the room next to me had their alarm set for early in the morning, and it would ring for an hour before it was shut off. This left me unable to get rest during my 3 night stay, and I left more exhausted than when I arrived.
Séjour de 3 nuits en février 2024
Nancy Y. a répondu le 13 févr. 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 – Excellent

Marisol

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024

10/10 – Excellent

Adriana

Séjour de 1 nuit en février 2024

6/10 – Acceptable

DONNA

Voyage avec des animaux de compagnie, Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
I'm having a hard time getting my deposit back. I shouldn't have to make 5 phone calls nor wait for over a week to get my money back!
Séjour de 3 nuits en janvier 2024
Nancy Y. a répondu le 13 févr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 – Acceptable

Teresa

Voyage en famille avec de jeunes enfants
Points faibles : Service et personnel, état et installations de l’hébergement
FRONT DESK REP WAS VERY RUDE
Séjour de 1 nuit en janvier 2024
Brand Experience Team a répondu le 6 févr. 2024
Hi TeresaThanks for your review, we really appreciate the support. Lilith#Team6

8/10 – Bien

Niklaus

Voyage d’affaires
Points faibles : Propreté, service et personnel
Price for kitchenette was reasonable
Séjour de 10 nuits en janvier 2024