Title: Vichy Thermalia Spa Hotel Moulay Yacoub - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Vichy Thermalia Spa Hotel Moulay Yacoub Hotel in Sebaa Rouadi with 2 indoor pools and a full-service spa ## Photo gallery for Vichy Thermalia Spa Hotel Moulay Yacoub ![Property entrance - Vichy Thermalia Spa Hotel Moulay Yacoub (Sebaa Rouadi)](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/513f8f53.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 indoor pools, outdoor pool, open 9 AM to 8:00 PM, pool umbrellas - Vichy Thermalia Spa Hotel Moulay Yacoub (Sebaa Rouadi)](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/289be8ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite - Vichy Thermalia Spa Hotel Moulay Yacoub (Sebaa Rouadi)](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/938f193a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (MAD 190 per person) - Vichy Thermalia Spa Hotel Moulay Yacoub (Sebaa Rouadi)](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/ddfb69ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Vichy Thermalia Spa Hotel Moulay Yacoub (Sebaa Rouadi)](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/e2f867fc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Vichy Thermalia Spa Hotel Moulay Yacoub, you can look forward to a terrace, a garden, and a playground. Indulge in a facial, hydrotherapy, and a body scrub at the onsite spa. The on-site local and international cuisine restaurant, Le minéral, offers breakfast, lunch, and dinner. Fitness classes are offered at the health club; the property also has a hair salon, laundry facilities, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a steam room. ## Reviews 8.4 Very good ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=24255672&PinnedHotelID=24255672&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=24255672&PinnedHotelID=24255672&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=24255672&PinnedHotelID=24255672&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=24255672&PinnedHotelID=24255672&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=24255672&PinnedHotelID=24255672&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=24255672&PinnedHotelID=24255672&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=24255672&PinnedHotelID=24255672&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=24255672&PinnedHotelID=24255672&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Classic Double Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/1003a46a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 8.0 Very good 5 reviews ### Highlights Balcony Soundproofed Air conditioning Heating Plasma TV Sofa bed Blackout drapes/curtains Fan - 344 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Classic Twin Room ![Classic Twin Room](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/86552a2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Heating Free cribs/infant beds Plasma TV Fan Blackout drapes/curtains - 344 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Double Room ![Minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/1003a46a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.6 Exceptional 4 reviews ### Highlights Balcony Soundproofed Air conditioning Heating Free cribs/infant beds Plasma TV Fan Blackout drapes/curtains - 430 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Twin Room ![Superior Twin Room](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/c6d71ec4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 7.4 Good 6 reviews ### Highlights Balcony Soundproofed Air conditioning Heating Free cribs/infant beds Plasma TV Fan Blackout drapes/curtains - 430 sq ft - Sleeps 2 - 2 Double Beds ### View all photos for Deluxe Suite ![Deluxe Suite](https://images.trvl-media.com/lodging/25000000/24260000/24255700/24255672/e5785a72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Heating Free cribs/infant beds Plasma TV Blackout drapes/curtains Fan - 861 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFes-Hotels-Vichy-Thermalia-Spa-Hotel-Moulay-Yacoub.h24255672.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFes-Hotels-Vichy-Thermalia-Spa-Hotel-Moulay-Yacoub.h24255672.Hotel-Information) ## About the area Sebaa Rouadi is home to Vichy Thermalia Spa Hotel Moulay Yacoub. Dar Batha Museum and Borj Nord are cultural highlights, and some of the area's attractions include Fes Country Club and Aux Merveilles du Tapis. [Visit our Sebaa Rouadi travel guide](https://www.expedia.ca/Sebaa-Rouadi.dx553248635943692621) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.09066%2C-5.18480&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NKQ2o_EpsGdY4SmOrLNXbVXcrBY=) Fès Principale PB 2426, Sebaa Rouadi, 36150 ### What's nearby - ![Hallway of zaouia of Sidi Ahmed Tijani, Fes, Morocco](https://images.trvl-media.com/place/553248635931206134/2d0f47b5-65b5-45ab-81fa-096c113ed377.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zaouia Sidi Ahmed Tijani 41 min drive \- 28.5 km - Borj Fez Mall 35 min drive \- 25.6 km - Royal Palace 36 min drive \- 26.0 km - Place Bou Jeloud 37 min drive \- 27.1 km - Blue Gate 39 min drive \- 27.8 km ### Getting around - Fes Station 31 min drive - Fes (FEZ-Saiss) 49 min drive ### Restaurants - Bab FES Parc Palace 14 min drive - بائع صيكوك 13 min drive - Le Phoenix 15 min drive - Café Mogador 3 min drive - My Coffee break 5 min walk ## About this property ### Vichy Thermalia Spa Hotel Moulay Yacoub Upscale hotel Consider a stay at Vichy Thermalia Spa Hotel Moulay Yacoub and take advantage of a terrace, a garden, and a playground. Indulge in a facial, hydrotherapy, and a body scrub at the onsite spa. The on-site local and international cuisine restaurant, Le minéral, offers breakfast, lunch, and dinner. Fitness classes are offered at the health club; the property also has a hair salon, laundry facilities, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a steam room. Other perks include: - 2 indoor pools and a seasonal outdoor pool, along with sun loungers, pool umbrellas, and a lifeguard on site - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk - Multilingual staff, 3 meeting rooms, and concierge services Room features All 100 rooms include comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes. More conveniences in all rooms include: - Heating and fans - Bathrooms with showers and free toiletries - Plasma TVs with satellite channels - Balconies, electric kettles, and daily housekeeping ## Similar properties ![Water park](https://images.trvl-media.com/lodging/101000000/100450000/100446500/100446457/f9097549.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rim Aquatique Hôtel & Nature Sebaa Rouadi - Pool - Kids pool - Waterslide - Parking included 8.0 Very good 4 reviews CA $270 CA $302 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=100446457&PinnedHotelID=100446457&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/5000000/4480000/4473500/4473416/fdb6bf6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palais Medina Riad Resort Fes - Pool - Spa - Kids pool - Parking included 8.0 Very good 296 reviews CA $148 CA $175 total includes taxes & fees Jan 25 - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MAD 190 for adults and MAD 190 for children - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Le minéral ### Things to do - 2 indoor pools - Fitness classes - Full-service spa - Health club - Outdoor pool - Outdoor pool (guest access) - Playground - Steam room ### Family friendly - 2 indoor pools - Laundry facilities - Lifeguards on site - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - 3 meeting rooms - Business center - Conference center ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 17 treatment rooms - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Spa open daily - Sports massages - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Low-height counter and sink - Raised toilet seat - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator ### More - Banquet hall - Lifeguards - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - Plasma TV with satellite channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Fan - Heating - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MAD 475 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from May 06 to June 04: - Swimming pool ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MAD 300.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - New Year's Eve (December 31) Gala Dinner per adult: MAD 750 - New Year's Eve (December 31) Gala Dinner per child: MAD 350 (from 1 to 12 years old) - A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately MAD 190 for adults and MAD 190 for children - Airport shuttle fee: MAD 600 per vehicle (one-way) - Late check-out fee: MAD 475 (subject to availability) - Rollaway bed fee: MAD 300.0 per night - Facilities fee: MAD 200 per person and includes use of: swimming pool The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The property has separate pools for both mix use and for women only. ### We should mention Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property The seasonal pool will be open from January 01 to December 31 Pool access available from 9 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa ### Property is also known as Vichy Thermalia Spa Hotel Moulay Yacoub Sebaa Rouadi Vichy Thermalia Spa Moulay Yacoub Sebaa Rouadi Vichy Thermalia Spa Hotel Vichy Thermalia Spa Moulay Yacoub Vichy Thermalia Spa Hotel Vichy Thermalia Spa Hotel Moulay Yacoub Moulay-Yacoub Moulay-Yacoub Vichy Thermalia Spa Hotel Moulay Yacoub Hotel Vichy Thermalia Spa Hotel Moulay Yacoub Moulay-Yacoub Vichy Thermalia Spa Hotel Moulay Yacoub Sebaa Rouadi Vichy Thermalia Spa Moulay Yacoub Sebaa Rouadi Hotel Vichy Thermalia Spa Hotel Moulay Yacoub Sebaa Rouadi Sebaa Rouadi Vichy Thermalia Spa Hotel Moulay Yacoub Hotel Vichy Thermalia Spa Moulay Yacoub Hotel Vichy Thermalia Spa Hotel Moulay Yacoub Vichy Thermalia Moulay Yacoub Vichy Thermalia Moulay Yacoub Vichy Thermalia Spa Hotel Moulay Yacoub Hotel Vichy Thermalia Spa Hotel Moulay Yacoub Sebaa Rouadi Vichy Thermalia Spa Hotel Moulay Yacoub Hotel Sebaa Rouadi ## Frequently asked questions ### Does Vichy Thermalia Spa Hotel Moulay Yacoub have a pool? ### Is Vichy Thermalia Spa Hotel Moulay Yacoub pet-friendly? ### How much is parking? ### What time is check-in at Vichy Thermalia Spa Hotel Moulay Yacoub? ### What time is check-out at Vichy Thermalia Spa Hotel Moulay Yacoub? ### Does Vichy Thermalia Spa Hotel Moulay Yacoub provide a shuttle to the airport? ### Where is Vichy Thermalia Spa Hotel Moulay Yacoub located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Vichy Thermalia Spa Hotel Moulay Yacoub Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.4 Location ### 8.4 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 82 8 - Good 42 6 - Okay 11 4 - Poor 8 2 - Terrible 13 ## Reviews ### 10/10 Excellent #### Mohab Jan 19, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great experience overall. I just wished that the thermal pool is included in the Expedia price, but it’s not. We had to pay extra to use the thermal pool. Other than that, everything in the hotel is perfect. ##### Mohab Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Yassine Oct 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff, felt like home and the food was pretty delicious and many healthy options. Thank you for this amazing and restful stay. ##### Yassine Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jamal Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The spa was clean offering too many options ! ##### Jamal Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Abdallah Jan 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Good Hotel.... Nice and clean facilities The Hotel is clean with very modern design. ##### Abdallah Stayed 1 night in Jan 2025 ### 8/10 Good #### KARIM Jan 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Healthy week-end It was a Wonderful stay specially with the Spa. ##### KARIM Stayed 1 night in Jan 2025 ### 8/10 Good #### nazeer Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities They need to improve on the twin beds rooms the beds are so small that only a 12-15 year can sleep And you cant turn left to right and vise versa my legs were hanging off the bed Please I recommend a 5 foot double bed as enough room for two beds and it doesn’t cost much to replace Hope next trip is better lovely place and spas very reasonable on price and if you want a traditional same thermal spa at a fraction of the price there is one outside up the hill for 25 mad where as here at hotel it’s 200 mad born same thermal spas ![](https://a.travel-assets.com/ugc/hotel-reviews/2924bcce-5cc0-4143-bc65-a13cc3eee30f-1762687785514.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5afc2142-cd00-4d89-a11b-e6392fbd6c50-1762687817429.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aa5ad3ec-3659-4d36-a803-1c53aec3ade1-1762687853016.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### nazeer Stayed 1 night in Nov 2025 ### 4/10 Poor #### Abdelaziz Oct 10, 2025 Liked: Amenities Disliked: Cleanliness Next to Moulay Yacoub water therapudic treatment pool ##### Abdelaziz Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Hajar Mar 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel ##### Hajar Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Ismail Jan 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The baths and amenities ##### Ismail Stayed 1 night in Jan 2025 ### 8/10 Good #### Wafaa May 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Quite nice hotels although people need to be aware that facilities are payable. This should be included in the stay as the purpose for the stay is to relax and use the spa which was not. ##### Wafaa Stayed 5 nights in May 2025 ### 8/10 Good #### Lucie Jan 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hammam experience great, food ok Super nice experience at the spa, nice breakfast, very friendly staff. Food needs some love however ##### Lucie Stayed 2 nights in Jan 2023 ### 6/10 Okay #### Abdessamad Jan 19, 2025 Liked: Cleanliness, staff & service Very good ##### Abdessamad Stayed 2 nights in Jan 2025 ### 8/10 Good #### Houda Sep 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was nice and clean, we enjoyed our 2 days stay but there's nothing much to see around, you have to drive down to Fes if you wanna visit. Our stay here was peaceful and relaxing, nothing to complain about! Thanks! ##### Houda Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Mohammed Feb 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities frindly staff ##### Mohammed Stayed 6 nights in Feb 2023 ### 10/10 Excellent #### Marylene Oct 17, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Amazing services on site, good food, prices are right, staff very polite and caring- very quiet and relaxing atmosphere and area- rooms are so relaxing - I loved my stay there- swimming pool so clean- just make sure you schedule a few days before if you plan on services on weekends because you have lots of people stopping on the weekends that wil schedule and the staff ends up so busy - if you get your hotel on the weekends you may end up not getting treatments of your choice if you don’t plan ahead :) ##### Marylene Stayed 3 nights in Oct 2022 ### 8/10 Good #### KYONG A. Mar 18, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Good Very nice facility but if you don't speak French or Arabic , think twice Can't communicate ##### KYONG A. Stayed 1 night in Mar 2024 ### 2/10 Terrible #### hatim Dec 27, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Well some staff are lovely and some are just doing their job ##### hatim ### 2/10 Terrible #### Verified traveller Oct 7, 2024 Disliked: Cleanliness, staff & service, room comfort #### Stay away Air conditioning not working ##### Verified traveller Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Noura El Jan 2, 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service A tourist trap. They bring you in a place that is in middle of nowhere. No taxi, no nearby resturants, they want to then chrage you for everything..you can imagine as you are now held hostage. People book the thermal spa resort for thermal spa yet they charge you same amount of money for using the thermal spa they charge people for outside public. Plus they have limited hours 2pm to 6pm. Thats it whats the use of such spa? Then on top of it they have very strict rules you cant do this ..you cant do that... staff is rude and not accomodating. I would really think tiwce booking here. ##### Noura El Stayed 1 night in Jan 2023 ### 2/10 Terrible #### Raymond Jan 10, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointing Overall Visit the local thermal pools and 3 star hotels for better service and value. You’ll get the same service and support the community. Lesson learned. I gave the following concerns to the Vichy manager 24 hours prior to our checkout. Confirmed he received the feedback at checkout. He decided not to address the concerns. 1\. Broken toilet, 2\. Broken trash can, 3, Shower temperature fluctuations are frequent and extremely hot to cold, 4\. In room refrigerator doesn’t work. 5\. Arguing employees in the spa delayed gaining access to the facilities. After thoughts, the view from the balcony of a small river littered with trash and plastic bottles was almost poetic in showing how little the Vichy brand is concerned about their future reputation and relationships with both their loyal customers and environmental commitments. Not impressed. ##### Raymond Stayed 3 nights in Jan 2025 ### 6/10 Okay #### Samah Jan 3, 2026 Disliked: Amenities They gave me a room that was occupied at first. The room door won’t close. The spa reception and security are the worst ,rude and unfriendly., ##### Samah Stayed 1 night in Jan 2026 ### 4/10 Poor #### Mohammed Dec 24, 2025 Liked: Cleanliness, property conditions & facilities Le personnel de la réception n’a pas été à la hauteur. ##### Mohammed Stayed 2 nights in Dec 2025 ### 2/10 Terrible #### Iliass Oct 25, 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### prévoir un supplément d'argent pour les thermes je croyais que c'était inclus. les accès au coté thermal sont payant en supplément (je ne parle pas de l'espace spa et bien-être). Aussi excessif que pour les client externe , aucune explication claire du personnel "soit disant les réservations via les plateforme comme la votre n'inclus pas les accès a l'eau thermal qui es le principale but du séjour aucun intérêt ##### Iliass Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Abdel Feb 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Séjour agréable On a été accueilli chaleureusement par le personnel, toujours souriant et prêt à aider. La chambre était spacieuse, propre et confortable. Le petit déjeuner était varié et délicieux. L'option buffet le soir n'était pas disponible. ##### Abdel Stayed 2 nights in Feb 2025 ### 2/10 Terrible #### Mahmut Nedim Feb 15, 2025 Liked: Room comfort Otelde konaklayan ilk Türk misafir olduğumuz söylendi. Türkiye’deki termallerle kıyas kabul etmez burayı Afrika standartları ile karşılaştırmak gerekir. Yemekleri başarılı fakat termal havuza otelde konaklamayan dışardan da müşteri alıyorlar bu eksi bir durum. ![](https://a.travel-assets.com/ugc/hotel-reviews/F2D92498E8C44F2A7047C97B01330D92D61534381739629228371.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mahmut Nedim Stayed 1 night in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Sarasota Surf and Racquet Club](https://www.expedia.ca/Sarasota-Hotels-Sarasota-Surf-And-Racquet-Club.h9728448.Hotel-Information) > > [MadreTierra Patagonia](https://www.expedia.ca/El-Calafate-Hotels-MadreTierra-Patagonia.h30053742.Hotel-Information) > > [Cozy Cabin Getaway. 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