Extérieur
Vérifier la disponibilité

Best Western Plus Kelly Inn & Suites – Avis

2.5 out of 5
Best Western Plus Kelly Inn & Suites
1767 S 44th St, Fargo, ND

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 715 avis sur 1004." "
Note de 8 – Bien, d’après 198 avis sur 1004." "
Note de 6 – Acceptable, d’après 54 avis sur 1004." "
Note de 4 – Médiocre, d’après 25 avis sur 1004." "
Note de 2 – Terrible, d’après 12 avis sur 1004." "

9,4/10

Propreté

9,4/10

Service et personnel

9,2/10

Commodités

9,2/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Melissa

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great pool area for kids. Rooms were clean and despite being near the elevators it was quiet!
Séjour de 1 nuit en mai 2024
Erin a répondu le 23 mai 2024
Thank you! We're so glad that you enjoyed your stay with us. Safe travels and we hope to see you again soon!

10/10 – Excellent

Brandon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We had a great time staying here. We loved the ambiance! Fantastic pool!
Séjour de 2 nuits en avril 2024
Erin a répondu le 21 mai 2024
Thank you! We're glad you enjoyed your stay with us! Safe travels and we look forward to seeing you again!

6/10 – Acceptable

David, Winnipeg

Points forts : Propreté, service et personnel
Great hotel, awesome service, showers have no pressure in them…expect to have a longer shower than normal.
Séjour de 2 nuits en mai 2024
Erin a répondu le 21 mai 2024
Thank you! We're glad you enjoyed your stay with us! I do apologize for the water pressure, we'll have maintenance take a look at the shower in the room you stayed in and get that taken care of, typically we have very good water pressure. Thank you so much for letting us know! Safe travels and we look forward to seeing you again!

10/10 – Excellent

Gerard

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Rooms were very clean. The pool and hot tub area clean and fun! Breakfast was great and friendly staff.
Séjour de 1 nuit en mai 2024
Erin a répondu le 20 mai 2024
Thank you! We're so glad that you enjoyed your stay with us! Safe travels and we hope to see you again soon!

8/10 – Bien

Brenda

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice location
Séjour de 1 nuit en mai 2024
Erin a répondu le 21 mai 2024
Thank you! We're glad you enjoyed your stay with us! Safe travels and we look forward to seeing you again!

10/10 – Excellent

Justin

Séjour de 3 nuits en mai 2024
Erin a répondu le 12 mai 2024
Thank you! We’re so glad you enjoyed your stay with us. Safe travels and we hope to see you again soon!

10/10 – Excellent

David, Whitewater

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Erin a répondu le 10 mai 2024
Thank you! We're so glad you enjoyed your stay with us! Safe travels and we hope to see you again soon!

10/10 – Excellent

Rachel

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel was clean, there were multiple people cleaning throughout the day. The staff were friendly. The continental breakfast was good for being free. You never know what you will get with continental breakfast’s. The food was hot and there was a variety of choices. We didn’t utilize the pool but witnessed many kids and adults in it throughout our stay. The only negative I could come up with was the heating and cooling unit was loud when running.
Séjour de 5 nuits en mai 2024
Erin a répondu le 9 mai 2024
Thank you! We're so glad that you enjoyed your stay with us! Safe travels and we hope to see you again soon!

10/10 – Excellent

Dylan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The pool area is great for kids and it doesn’t feel like a regular dry air hotel.
Séjour de 1 nuit en mai 2024
Erin a répondu le 7 mai 2024
Thank you! We're so glad you enjoyed your stay with us! Safe travels and we hope to see you again soon!

10/10 – Excellent

William

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really friendly and welcoming concierge
Séjour de 1 nuit en mai 2024
Erin a répondu le 7 mai 2024
Thank you! We're so glad you enjoyed your stay with us! Safe travels and we hope to see you again soon!

10/10 – Excellent

Bryan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great morning breakfast, quiet pool area and very clean
Séjour de 3 nuits en avril 2024
Erin a répondu le 29 avr. 2024
Thank you! Safe travels and we hope to see you again soon!

6/10 – Acceptable

Daniel

Points forts : Propreté
Property getting old. They gave us a pet friendly suite on first floor and didnt tell us. Wasnt great for our allergies. Someone down the hall left dog alone. Barked from 730am for an hour no doubt while the owners went and had their continential breakfast
Séjour de 2 nuits en avril 2024
Erin a répondu le 22 avr. 2024
Thank you for letting us know about your stay. I apologize for the misunderstanding, we are a fully pet friendly hotel and they are allowed in all of our guest rooms. I am very sorry that someone's dog was barking so early in the day. Safe travels.

10/10 – Excellent

James

Séjour de 1 nuit en avril 2024
Erin a répondu le 10 mai 2024
Thank you! We're so glad you enjoyed your stay with us! Safe travels and we hope to see you again soon!

10/10 – Excellent

brandi

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Even though we were right above the pool, it was quiet by 11:30. If we were there and needed it super quiet it might have been a problem.
Séjour de 1 nuit en avril 2024
Erin a répondu le 22 avr. 2024
Thank you! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 – Bien

Dexter

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff were extremely helpful and polite
Séjour de 1 nuit en mars 2024
Erin a répondu le 17 avr. 2024
Thank you! We're glad you enjoyed your stay with us and we hope to see you again soon! Safe travels!

8/10 – Bien

Sheldon

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
tWO THUNMBS UP
Séjour de 2 nuits en avril 2024
Erin a répondu le 16 avr. 2024
Thank you! Travel safe and we hope to see you again soon!

10/10 – Excellent

Natalie

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel
The breakfast "management" was okay a little rude the pool was good they do have a hot tub. The pool is more for kids but still is fun! Rooms were clean would stay again!😁
Séjour de 1 nuit en mars 2024
Erin a répondu le 12 avr. 2024
Thank you. We're so glad that you enjoyed your overall stay with us and we hope to see you again soon! Safe travels!

10/10 – Excellent

Christopher

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Erin a répondu le 15 avr. 2024
Thank you! We're so glad that you enjoyed your stay with us! We hope to see you again soon. Safe travels!

10/10 – Excellent

Jayden

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Amazing swimming area for my small children and a working hot tub for myself! Clean and amazing staff. 15/10
Séjour de 1 nuit en avril 2024
Erin a répondu le 10 avr. 2024
Thank you! We are so glad that you enjoyed your stay with us! Travel safe and we hope to see you again soon!

8/10 – Bien

Jeff

Séjour de 2 nuits en mars 2024
Erin a répondu le 10 avr. 2024
Thank you! We're so glad that you enjoyed your stay with us. Safe travels and we look forward to seeing you again.

10/10 – Excellent

Duayne

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Front desk when we checked in was extremmely helpfull when asked questions about Fargo seemed like they was well trained
Séjour de 1 nuit en avril 2024
Erin a répondu le 4 avr. 2024
Thank you! We're so glad that you enjoyed your stay with us! Safe travels and we hope to see you again soon!

10/10 – Excellent

Kris

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location. Close to food and shopping. Nice and clean with a good pool area.
Séjour de 1 nuit en avril 2024
Erin a répondu le 4 avr. 2024
Thank you! We're so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 – Bien

Quinn

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Points forts : Commodités
Had a room with outside access, cold wind whistled through the door. Fridge froze everything no matter how low it was turned down.
Séjour de 3 nuits en mars 2024
Erin a répondu le 2 avr. 2024
Thank you for letting us know about your stay with us. We'll have our maintenance department take a look at the settling of the door and the fridge in that room. Safe travels and we do hope to see you again soon!

10/10 – Excellent

Heinrich

Voyage en famille
Points forts : Propreté, service et personnel
It was great The only thing that needs attention is the elevator
Séjour de 2 nuits en mars 2024
Erin a répondu le 29 mars 2024
Thank you! We're so glad that you enjoyed your stay with us. Safe travels and we hope to see you again soon!

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
good
Erin a répondu le 25 mars 2024
Thank you! We're so glad you enjoyed your stay with us! Safe travels and we hope to see you again soon!

10/10 – Excellent

Shannon

I love that our room has an exterior door for ease of loading and unloading.
Séjour de 1 nuit en mars 2024
Erin a répondu le 25 mars 2024
Thank you! We're so glad you enjoyed your stay with us! Safe travels and we hope to see you again soon!

10/10 – Excellent

Mary

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Erin a répondu le 25 mars 2024
Thank you! We're so glad you enjoyed your stay with us! Safe travels and we hope to see you again soon!

10/10 – Excellent

Mauricio

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No appealing
Séjour de 1 nuit en mars 2024
Erin a répondu le 20 mars 2024
Thank you. We're glad you enjoyed your stay with us. We hope to see you again soon! Safe travels.

10/10 – Excellent

Sharon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice
Séjour de 2 nuits en mars 2024
Erin a répondu le 15 mars 2024
Thank you. We're glad that you enjoyed your stay with us and we hope to see you again!

8/10 – Bien

Brittany

Voyage en famille avec de jeunes enfants
Points forts : Commodités
👍
Séjour de 1 nuit en mars 2024
Erin a répondu le 13 mars 2024
Thank you! Safe travels!

10/10 – Excellent

Erica

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenience
Séjour de 2 nuits en mars 2024
Erin a répondu le 11 mars 2024
Thank you! We're so glad you enjoyed your stay and we hope to see you again soon!

8/10 – Bien

Tracy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Erin a répondu le 11 mars 2024
Thank you! We're glad you enjoyed your stay and we hope to see you again soon!

10/10 – Excellent

Corey

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay
Séjour de 2 nuits en mars 2024
Erin a répondu le 11 mars 2024
Thank you! Safe travels and we hope to see you again soon!

10/10 – Excellent

Garnet

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stayed here a few times never disappointed
Séjour de 1 nuit en mars 2024
Erin a répondu le 11 mars 2024
Thank you! We're so glad you've always enjoyed your stays with us and we sure hope to see you again soon!

10/10 – Excellent

Roger

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and convenient for shopping and eating
Séjour de 3 nuits en février 2024
Erin a répondu le 6 mars 2024
Thank you! We're so glad that you enjoyed your stay with us! We hope to see you again soon!

4/10 – Médiocre

Kathleen

Voyage en famille
Points faibles : Service et personnel, commodités
Seems like there was not enough staff…check in took forever and they were very busy hotel was full. Difficult if not impossible to get service for extra towels at pool excetra! My son’s girlfriends car got hit in parking lot and they had no cameras to see what happened.
Séjour de 2 nuits en mars 2024
Erin a répondu le 4 mars 2024
Kathleen - I am very sorry about your experiences during your recent stay with us. Sometimes during high occupancy weekends it can be a bit of a struggle to keep up with high demand items like pool towels, but our staff does try their best to make sure they are available. We certainly hope you'll give us another chance to provide the excellent service we pride ourselves on. Safe travels and we hope to see you again.

10/10 – Excellent

Janelle

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
Erin a répondu le 6 mars 2024
Thank you! We're so glad that you enjoyed your stay with us! We hope to see you again soon!

10/10 – Excellent

Barb

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
Erin a répondu le 4 mars 2024
Thank you, we're so glad that you enjoyed your stay with us and we hope to see you again soon!

6/10 – Acceptable

Jeffery

Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en février 2024
Erin a répondu le 26 févr. 2024
Jeffery - Thank you for your feedback. I am sorry that there seems to have been an issue during your stay. We certainly hope that you'll give us another chance to provide the service we pride ourselves on. Safe travels.

10/10 – Excellent

Jonny

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Facility offers only in-room coffee would like to see tea being offered as well.
Séjour de 2 nuits en février 2024
Erin a répondu le 26 févr. 2024
Jonny - I am so sorry, we do offer in room tea as well. It seems it must have been missed by housekeeping. I will mention to them to make sure that tea is available in all of their rooms. However, we do always have a selection of teas available in the breakfast area that you are welcome to take up to your room. Safe travels!

10/10 – Excellent

Theresa

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was super nice.. Loved there was a restaurant right next door. Super clean rooms. Great experience.
Erin a répondu le 26 févr. 2024
Theresa - Thank you so much! We're so glad to hear that you had such a nice time here! We certainly hope to see you again soon! Safe travels!

2/10 – Terrible

Paul

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
Tried checking in early, but they said they were busy. Verified my phone number and said they would call or text when room was ready. At 6:00pm we couldn’t wait anymore, so went back to hotel. They got defensive and said it was the other girl who forgot to call, not them. They wanted to get my address and license plate. I said can they get my info from my rewards account, and they said they can’t use my rewards account if I don’t book directly with the hotel. So even though I paid and stayed at the hotel, I don’t get credit for staying there.
Séjour de 1 nuit en février 2024
Erin a répondu le 21 févr. 2024
Paul - I do apologize for your experience at our property. Unfortunately, early check ins are not guaranteed and are often not available. It is possible that your room wasn't ready until our guaranteed check in time of 4pm., in which case we wouldn't have called as that is our standard arrival time. I do apologize for the miscommuncation. Unfortunately all 3rd party reservations do not qualify for reward points. To qualify for reward points all reservations need to be made either directly with the hotel or through Best Western, either via the 1-800 number or using their direct website. Again, I do understand the frustration and I apologize. I do hope the rest of your stay was comfortable. Safe travels and we hope to see you again in the future.

8/10 – Bien

Jacob

Séjour de 2 nuits en février 2024
Erin a répondu le 22 mars 2024
Thank you! We're so glad that you enjoyed your stay with us! Safe travels and we hope to see you again soon!

8/10 – Bien

Brent

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
Erin a répondu le 21 févr. 2024
Thank you. I'm so glad that you enjoyed your stay with us. Safe travels and we hope to see you again soon!

10/10 – Excellent

amanda

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
WONDERFUL
The staff was VERY friendly and accomadating our request for a late check out due to a medical appointment.
Séjour de 1 nuit en février 2024
Erin a répondu le 21 févr. 2024
Thank you! I'm so glad we were able to accommodate your request for a late departure! Safe travels and we look forward to seeing you again!

10/10 – Excellent

Alica

Séjour de 1 nuit en février 2024
Erin a répondu le 22 mars 2024
Thank you! We're so glad that you enjoyed your stay with us! Safe travels and we hope to see you again soon!

10/10 – Excellent

Justin

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Water play area for kids was gret
Séjour de 2 nuits en février 2024
Erin a répondu le 16 févr. 2024
Thank you! We're so glad you and your kiddos enjoyed your stay with us. Travel safe and we hope to see you again soon!

6/10 – Acceptable

Frances

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
No maid service
I was disappointed that they did not clean the room after out furst night. It didn't even appear that they entered to take garbage or replenish the towels. I feel that this is a service that is included in the price of the room and was not done.
Séjour de 2 nuits en février 2024
Erin a répondu le 16 févr. 2024
Frances - My sincerest apologies. We do offer stayover service upon request as per signage in the room. The next time you're with us please don't hesitate to let the desk know that you'd like service upon check in and we'll make sure that housekeeping stops by. Travel safe and we hope to see you again soon.

10/10 – Excellent

DAVID

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
👌
Séjour de 1 nuit en février 2024
Erin a répondu le 16 févr. 2024
Thank you! Travel safe and we hope to see you again soon!

10/10 – Excellent

Elcheva

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel is unique to us, never having traveled to Midwest. Staff were nice, and efficient. Room was clean, plenty of food options close by. Social hr was good. Good experience.
Séjour de 1 nuit en février 2024
Erin a répondu le 8 févr. 2024
Thank you! We're so glad that you enjoyed your stay with us. Safe travels and we hope to see you again soon!