Title: Hotel SPA Termes Carlemany - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel SPA Termes Carlemany Travelers enjoy upscale relaxation at this well-positioned hotel with a seasonal outdoor pool and easy access to nearby spa treatments ![Sauna, hot tub, hot springs, Turkish bath, body treatments](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/d7c3adf6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/dce4745c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 16.95 per person)](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/5b04f7af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/1bbd1cbb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/4299bfc3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Set in a shopping district, Hotel SPA Termes Carlemany offers an upscale retreat with a café, nearby Caldea Spa for massages, a seasonal outdoor pool, WiFi, gym, bar, and restaurant. 8.4 Very good ## Popular amenities - Spa - Bar - Gym - Pool - Parking available - Room service ## Room options ### Check availability for these dates Tonight [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=1064557&PinnedHotelID=1064557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=1064557&PinnedHotelID=1064557&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=1064557&PinnedHotelID=1064557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=1064557&PinnedHotelID=1064557&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1064557&PinnedHotelID=1064557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1064557&PinnedHotelID=1064557&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1064557&PinnedHotelID=1064557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1064557&PinnedHotelID=1064557&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/6afaa672.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Bathrobes Deep soaking bathtub Private bathroom - 151 sq ft - Sleeps 2 - 1 Double Bed ![Twin Room](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/eb2b3684.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 9.2 Wonderful 5 reviews ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Bathrobes Deep soaking bathtub Private bathroom - 151 sq ft - Sleeps 2 - 2 Twin Beds ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/6f4675f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 4 people ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Bathrobes Deep soaking bathtub Private bathroom - 215 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/6f4675f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 2 people ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Bathrobes Deep soaking bathtub Private bathroom - 215 sq ft - Sleeps 2 - 1 Double Bed and 2 Twin Beds ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/6f4675f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 3 people ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Bathrobes Deep soaking bathtub Private bathroom - 215 sq ft - Sleeps 3 - 1 Double Bed and 2 Twin Beds ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/6afaa672.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Bathrobes Deep soaking bathtub Private bathroom - 151 sq ft - Sleeps 1 - 1 Twin Bed ![Superior Suite (2 adults and 1 child)](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/8dd9db52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 2 adults + 1 child ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Bathrobes Deep soaking bathtub Private bathroom - 323 sq ft - Sleeps 3 - 1 Double Bed and 2 Twin Beds ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/6f4675f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite 2 adults + 2 children 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Bathrobes Deep soaking bathtub Private bathroom - 323 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Deluxe Double Room](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/0370cd08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Bathrobes Deep soaking bathtub Private bathroom - 151 sq ft - River view - Sleeps 2 - 1 Double Bed ![Signature Room](https://images.trvl-media.com/lodging/2000000/1070000/1064600/1064557/f7e6991c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Room ### Highlights Soundproofed Private indoor hot tub Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Bathrobes Deep soaking bathtub - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FEscaldes-Engordany-Hotels-Hotel-SPA-Termes-Carlemany.h1064557.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FEscaldes-Engordany-Hotels-Hotel-SPA-Termes-Carlemany.h1064557.Hotel-Information) ## About the area Located in Escaldes-Engordany, Hotel SPA Termes Carlemany is in the city center. Church of Saint Stephen and Casa de la Vall are local landmarks, and travelers looking to shop may want to visit Pyrenees Andorra Shopping Centre and Illa Carlemany Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at Estadi Comunal de Aixovall or Devk-Arena. Spend some time exploring the area's activities, including skiing and snowboarding. [Visit our Les Escaldes travel guide](https://www.expedia.ca/Les-Escaldes.dx4709) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.50925%2C1.54467&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZoKk5tT_yPLD5JYOhRBUtstSXNY=) Avenida Carlemany 4, Escaldes-Engordany, AD700 ### What's nearby - Caldea Spa - 9 min walk - 0.8 km - Illa Carlemany Shopping Center - 11 min walk - 0.9 km - Andorra Massage - 17 min walk - 1.5 km - Pyrenees Andorra Shopping Centre - 3 min drive - 2.1 km - Casa de la Vall - 3 min drive - 2.4 km ### Getting around - L'Hospitalet-pres-l'Andorre Station - 52 min drive - La Seu d'Urgell (LEU) - 53 min drive ### Restaurants - ‪Cheese's Art Escaldes - ‬7 min walk - ‪Marquet Gourmeterie - ‬6 min walk - ‪Bar Restaurante Els Jardins - ‬6 min walk - ‪Jaleo - ‬8 min walk - ‪Two Shots - ‬1 min walk ## About this property ### Hotel SPA Termes Carlemany Upscale hotel near Caldea Spa Consider a stay at Hotel SPA Termes Carlemany and take advantage of a coffee shop/cafe, a garden, and laundry facilities. Treat yourself to a facial, a massage, or a body treatment at the onsite spa. The on-site local cuisine restaurant, Cosmos, offers breakfast, lunch, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym. You'll also enjoy perks such as: - A seasonal outdoor pool along with sun loungers - Buffet breakfast (surcharge), self parking (surcharge), and luggage storage - Concierge services, smoke-free premises, and snow sports gear - Tour/ticket assistance, an elevator, and a 24-hour front desk Room features All guestrooms at Hotel SPA Termes Carlemany include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Extra conveniences in all rooms include: - Bathrooms with deep soaking tubs and free toiletries - 23-inch flat-screen TVs with cable channels - Wardrobes/closets, refrigerators, and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/1300/1282/3e83df4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Roc Blanc & Spa Escaldes-Engordany - Pool - Spa - Pet-friendly - Free WiFi 8.4 Very good 644 reviews CA $81 CA $92 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1282&PinnedHotelID=1282&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna](https://images.trvl-media.com/lodging/1000000/920000/914600/914507/e0cb7cb6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hesperia Andorra Escaldes-Engordany - Pool - Spa - Pet-friendly - Free WiFi 8.2 Very good 390 reviews CA $82 CA $93 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=914507&PinnedHotelID=914507&HadPinnedHotel=true®ionId=-1&adults=2) ![Pub](https://images.trvl-media.com/lodging/21000000/20210000/20205900/20205892/ee3518cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Roc Meler Canillo - 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Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=4042454&PinnedHotelID=4042454&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, body treatments, sports massages, facials, 1 treatment room](https://images.trvl-media.com/lodging/88000000/87080000/87073400/87073309/3ed72c96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Plaza Hotel & Wellness Andorra la Vella - Spa - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 157 reviews CA $154 CA $171 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=87073309&PinnedHotelID=87073309&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (EUR 18 per day); discounts available - Covered self parking on site (EUR 18 per night) - Limited onsite parking - Onsite parking options include a garage ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 16.95 for adults and EUR 11.95 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Hosted evening meal available daily for a fee of EUR 21.95 - Snack bar/deli ### Restaurants on site - Cosmos - Cosmos 2 ### Things to do - Full-service spa - Gym - Outdoor pool (guest access) - Sauna - Seasonal outdoor pool - Ski passes - Ski storage - Snow sports gear - Steam room ### Family friendly - In-room refrigerator - Laundry facilities - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Pool loungers ### Full-service spa - Body scrubs - Body wraps - Facials - Hot stone massages - Hot tub - Hot/mineral springs - Sauna - Thalassotherapy - Turkish bath ### Accessibility - Elevator ### More - 1 building - 3 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Bathtub or shower - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 23-inch flat-screen TV with cable channels ### Food and drink - Limited room service - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Laptop workspace - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 16.95 for adults and EUR 11.95 for children - Covered self parking fee: EUR 18 per night - Nearby parking fee: EUR 18 per day (984 ft away) - Hosted evening meal: EUR 21.95 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Half board rate plans do not include drinks. ### We should mention The seasonal pool will be open from June to September Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Hotel I Termes Carlemany Hotel I Termes Carlemany Escaldes-Engordany I Termes Carlemany I Termes Carlemany Escaldes-Engordany Hotel Spa Termes Carlemany Escaldes-Engordany Hotel SPA Termes SERHS Carlemany Escaldes-Engordany Spa Termes Carlemany Escaldes-Engordany Spa Termes Carlemany SPA Termes SERHS Carlemany Escaldes-Engordany SPA Termes SERHS Carlemany Hotel Spa Termes SERHS Carlemany Andorra/Escaldes-Engordany Spa Termes Carlemany Hotel SPA Termes Carlemany Hotel Hotel SPA Termes SERHS Carlemany Hotel SPA Termes Carlemany Escaldes-Engordany Hotel SPA Termes Carlemany Hotel Escaldes-Engordany ## Frequently asked questions ### Does Hotel SPA Termes Carlemany have a pool? > Yes, this property has a seasonal outdoor pool. ### How much does it cost to stay at Hotel SPA Termes Carlemany? > As of Oct 2, 2025, prices found for a 1-night stay for 2 adults at Hotel SPA Termes Carlemany on Nov 2, 2025 start from CA $87.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Escaldes-Engordany-Hotels-Hotel-SPA-Termes-Carlemany.h1064557.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel SPA Termes Carlemany pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel SPA Termes Carlemany? > Self parking is available for EUR 18 per night. Limited spots are available. ### What time is check-in at Hotel SPA Termes Carlemany? > Check-in start time: 2 PM; Check-in end time: midnight. ### What time is check-out at Hotel SPA Termes Carlemany? > Check-out is at 11 AM. ### Where is Hotel SPA Termes Carlemany located? > Located in the heart of Escaldes-Engordany, this spa hotel is within a 15-minute walk of Carmen Thyssen Museum and Caldea Spa. Escaldes-Engordany Arts Centre (CAEE) and Perfume Museum are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel SPA Termes Carlemany Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 8.6 Staff & service ### 8.6 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 77 8 - Good 63 6 - Okay 23 4 - Poor 5 2 - Terrible 5 ### 10/10 Excellent #### Peter Jul 4, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff. Good location. Nice spa facilities. Would happily return ##### Peter Stayed 4 nights in Jun 2022 ### 10/10 Excellent #### Jennifer Jun 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We were very pleased with our stay and very happy with everything. The room was spacious and very clean and quiet. The service was great. We had dinner at the hotel one night and the food was very good. I was especially pleased that the menu had some excellent GF options. Overall this was a great experience at a great value and we were happy w everything. ##### Jennifer Stayed 2 nights in Jun 2024 ### 8/10 Good #### Michael Sep 21, 2024 Liked: Cleanliness, amenities, property conditions & facilities I liked the size of the room, good bed and friendly people. Problem roaming is not off you will pay very soon for it ##### Michael Stayed 1 night in Sep 2024 ### 8/10 Good #### Valentyn Aug 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities In general the hotel was fine although the breakfast opens from 8am which was late for me since I got the bus at 8. Also you need too book spa in advance, I stayed there for 1 night and during checkin I tried to book a slot and all were taken already ##### Valentyn Stayed 1 night in Aug 2024 ### 6/10 Okay #### Angel Oct 20, 2022 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort The beds were extremelly soft. We got a backache ##### Angel Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Sergio Sep 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Sergio Stayed 1 night in Aug 2023 ### 8/10 Good #### Cristina Sep 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Spa, vistas a la montanya ##### Cristina Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### michael Jun 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were friendly and helpful. ##### michael Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### bruno May 31, 2025 ##### bruno Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller May 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in May 2025 ### 10/10 Excellent #### Juan-Francisco Mar 19, 2025 ##### Juan-Francisco Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Agnes Jan 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cómodo ##### Agnes Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Chaim mosha Jan 20, 2025 ##### Chaim mosha Stayed 1 night in Jan 2025 ### 8/10 Good #### rafael Dec 11, 2024 Liked: Staff & service #### bien sin mas bien sin mas un hotel bastante bien ##### rafael Stayed 1 night in Dec 2024 ### 8/10 Good #### Sandra Nov 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities El camarero que nos atendió anoche día 23 de noviembre nos atendió súper bien, muy atento y simpático. El hotel en general ha estado genial. ##### Sandra Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Joaquim Nov 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Joaquim Stayed 1 night in Nov 2024 ### 6/10 Okay #### Mickael Nov 18, 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Notre avis Bonjour à tous et à toutes notre petit week-end ma femme et moi dans l’ensemble nous avons été content sauf lorsque nous sommes partis j’ai oublié ma sacoche dans la chambre je me suis rendu compte en arrivant chez moi à Bordeaux alors j’ai pris mon téléphone et j’ai appelé l’hôtel pour savoir s’il est possible de me renvoyer ma sacoche bien sûr en payant tous les frais de ma poche mais on m’a dit non c’est à moi de gérer je vais dit OK j’y suis allé c’est dimanche le 17 novembre chercher ma sacoche voilà j’ai fait un aller retour de 4h du matin à 13h30 retour chez moi mais lorsque j’étais sur place j’ai constaté qu’on a fouillé dans Ma sacoche et en plus de ça on a pas remis tous les papiers à leur place je trouve ça un petit peu déplacé il y a un manquement dans le service client c’est un petit peu compliqué pour un hôtel de quatre étoiles alors que à Andorre il y a service de la poste très sécurisé voilà nous avons passé quelques séjour dans un autre hôtel qui s’appelle hôtel Magic ça nous est arrivé avoir oublié quelque chose et ça a été envoyé Chez nous Alors quand on a proposé de tout payer et l’hôtel il nous a rien fait payer voilà ceci dit merci pour les personnel de Service tout simplement mais pas pour la direction Me Ammari Mickael Cordialement ![](https://a.travel-assets.com/ugc/hotel-reviews/BC5C07A24D869C7B852DB909CE7B29B30B413BFB1731940912587.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mickael Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Simon Nov 4, 2024 ##### Simon Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Jean pierre Sep 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jean pierre Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Ariadna Sep 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ariadna Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Cláudia Aug 29, 2024 ##### Cláudia Stayed 3 nights in Aug 2024 ### 8/10 Good #### Isabel Aug 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Aconsejo coger el parking del hotel, ya que hay pocos aparcamientos y todo son zona azul y zonas de parking de pago ##### Isabel Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### John May 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful hotel ##### John Stayed 2 nights in May 2024 ### 10/10 Excellent #### Maria May 17, 2024 Liked: Cleanliness, staff & service, amenities Buena experiencia. Y lo mejor de todo, la atención de todos los trabajadores. ##### Maria Stayed 1 night in May 2024 ### 10/10 Excellent #### Marta Mar 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ha ido muy bien, el hotel está bien cuidado, muy limpio. La única pega es el precio del parking, un poco caro en mi opinión. ##### Marta Stayed 2 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [APA Hotel Yamanote Otsuka Eki Tower](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Yamanote-Otsuka-Eki-Tower.h37185779.Hotel-Information) > > [Hilton Los Angeles Airport](https://www.expedia.ca/Los-Angeles-Hotels-Hilton-Los-Angeles-Airport.h5907.Hotel-Information) > > [The Ritz-Carlton, Montréal](https://www.expedia.ca/Montreal-Hotels-The-Ritz-Carlton.h8767.Hotel-Information) > > [Circa Resort & Casino – Adults Only](https://www.expedia.ca/Las-Vegas-Hotels-Circa-Resort-Casino.h57421332.Hotel-Information) > > [Lani Kai Beachfront Resort](https://www.expedia.ca/Fort-Myers-Hotels-Lani-Kai-Beachfront-Resort.h438796.Hotel-Information) > > [Hotels in Littleton](https://www.expedia.ca/Littleton-Hotels.d55799.Travel-Guide-Hotels) > > [Indian Flat RV Park - Tent Cabins & Cottages](https://www.expedia.ca/El-Portal-Hotels-Indian-Flat-RV-Park-Tent-Cabins-Cottages.h10409843.Hotel-Information) > > [Honeymoon Resorts and Hotels in Turks and Caicos](https://www.expedia.ca/Destinations-In-Turks-And-Caicos-Honeymoon-Hotels.0-0-d184-tHoneymoonHotels.Hotel-Filter-Destinations) > > [Fairview Inn](https://www.expedia.ca/Peace-River-Hotels-Fairview-Inn.h58153096.Hotel-Information) > > [Beach Hotel in Zambales](https://www.expedia.ca/Destinations-In-Zambales-Beach-Hotel.0-0-d3000652412-tBeachHotel.Hotel-Filter-Destinations) > > [Hotels in Downtown Toronto](https://www.expedia.ca/Downtown-Toronto-Toronto-Hotels.0-n6057934-0.Travel-Guide-Filter-Hotels) > > [Hotels in Tropea](https://www.expedia.ca/Tropea-Hotels.d601704.Travel-Guide-Hotels) > > [Barceló Maya Tropical - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Tropical-All-Inclusive.h1348114.Hotel-Information) > > [Hotels in Sandy Hill](https://www.expedia.ca/Sandy-Hill-Ottawa-Hotels.0-n6284998-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Montreal (YUL) to Dieppe (YQM)](https://www.expedia.ca/lp/flights/yul/yqm/montreal-to-moncton) > > [Flights from Toronto (YYZ) to Chennai (MAA)](https://www.expedia.ca/lp/flights/yyz/maa/toronto-to-chennai) > > [Flights from Winnipeg (YWG) to Castlegar (YCG)](https://www.expedia.ca/lp/flights/ywg/ycg/winnipeg-to-castlegar) > > [Flights from Philadelphia (PHL) to Pittsburgh (PIT)](https://www.expedia.ca/lp/flights/phl/pit/philadelphia-to-pittsburgh) > > [Flights from Montreal (YUL) to Venice (VCE)](https://www.expedia.ca/lp/flights/yul/vce/montreal-to-venice) > > [Flights from Calgary (YYC) to Tokyo (HND)](https://www.expedia.ca/lp/flights/yyc/hnd/calgary-to-tokyo) > > [Flights from Calgary (YYC) to Charlottetown (YYG)](https://www.expedia.ca/lp/flights/yyc/yyg/calgary-to-charlottetown) > > [Flights from Toronto (YYZ) to Québec City (YQB)](https://www.expedia.ca/lp/flights/yyz/yqb/toronto-to-quebec) > > [Flights from Honolulu (HNL) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/hnl/yvr/honolulu-to-vancouver) > > [Flights from Saskatoon (YXE) to Aluva (COK)](https://www.expedia.ca/lp/flights/yxe/cok/saskatoon-to-cochin) > > [Flights from Toronto (YYZ) to Liberia (LIR)](https://www.expedia.ca/lp/flights/yyz/lir/toronto-to-liberia) ### Cars > [Car rentals in Kerala](https://www.expedia.ca/Destinations-In-Kerala.d602187.Car-Rental-Destinations) > > [Car rentals in Puerto Natales](https://www.expedia.ca/Car-Rentals-In-Puerto-Natales.d6025061.Car-Rental-Guide) ### Activities > [Things to do in New York](https://www.expedia.ca/Things-To-Do-In-New-York.d178293.Travel-Guide-Activities) ### Packages > [Stollery Children's Hospital](https://www.expedia.ca/Stollery-Childrens-Hospital-Edmonton.d6322883.Vacation-Attraction)