Title: Waldhotel by Bürgenstock Lake Lucerne - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Waldhotel by Bürgenstock Lake Lucerne Travelers start their day with a hearty breakfast at Verbena Restaurant or find quiet moments beside the lobby's crackling fireplace ![Couples treatment rooms, sauna, steam room, body treatments](https://images.trvl-media.com/lodging/31000000/30470000/30461300/30461241/4f35e8f5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/7e0411b2-e748-49be-9bc6-f9a9538daf2d-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Alpine Deluxe Room with Terrace | Bathroom](https://images.trvl-media.com/lodging/31000000/30470000/30461300/30461241/1c7c2c2c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, steam room, body treatments](https://images.trvl-media.com/lodging/31000000/30470000/30461300/30461241/db95f06c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, steam room, body treatments](https://images.trvl-media.com/lodging/31000000/30470000/30461300/30461241/b62534f6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near the Swiss Transportation Museum, Bürgenstock Hotels & Resort – Waldhotel & Spa offers golf, Pilates, and reflexology. The Verbena Restaurant is praised for its cuisine, and the lobby fireplace provides a cozy retreat. 9.4 Exceptional ## Popular amenities - Bar - Breakfast available - Parking available - Pool - Pet-friendly - Gym ## Room options ### Check availability for these dates Tonight [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=30461241&PinnedHotelID=30461241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=30461241&PinnedHotelID=30461241&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=30461241&PinnedHotelID=30461241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=30461241&PinnedHotelID=30461241&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=30461241&PinnedHotelID=30461241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=30461241&PinnedHotelID=30461241&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=30461241&PinnedHotelID=30461241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=30461241&PinnedHotelID=30461241&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![1 bedroom, premium bedding, free minibar, in-room safe](https://images.trvl-media.com/lodging/31000000/30470000/30461300/30461241/f6f5070c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alpine Deluxe Room with Balcony 9.2 Wonderful 9 reviews ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Free minibar items Smart TV Blackout drapes/curtains - 430 sq ft - 1 bedroom - Valley view - Sleeps 3 - 1 King Bed OR 2 Large Twin Beds ![Alpine Deluxe Room with Terrace](https://images.trvl-media.com/lodging/31000000/30470000/30461300/30461241/19f80af9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alpine Deluxe Room with Terrace 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Free minibar items Smart TV Separate bedroom - 431 sq ft - Mountain view - Sleeps 3 - 1 King Bed OR 2 Large Twin Beds ![Alpine Suite](https://images.trvl-media.com/lodging/31000000/30470000/30461300/30461241/5bb5a73e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alpine Suite ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Free minibar items Smart TV Blackout drapes/curtains - 861 sq ft - 1 bedroom - Valley view - Sleeps 3 - 1 King Bed OR 2 Large Twin Beds ![Serenity Suite | Living area](https://images.trvl-media.com/lodging/31000000/30470000/30461300/30461241/aa3a043a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Serenity Suite ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Free minibar items Smart TV Blackout drapes/curtains - 1560 sq ft - 1 bedroom - Valley view - Sleeps 3 - 1 King Bed OR 2 Large Twin Beds ![Vitality Suite](https://images.trvl-media.com/lodging/31000000/30470000/30461300/30461241/e0d64fb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Vitality Suite ### Highlights Balcony Soundproofed Fireplace Air conditioning Heating Connecting rooms available Kitchenette Full-sized refrigerator/freezer - 1625 sq ft - 2 bedrooms - Valley view - Sleeps 4 - 2 King Beds OR 4 Large Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FEnnetbuergen-Hotels-Burgenstock-Hotels-Resort-Waldhotel-Spa.h30461241.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FEnnetbuergen-Hotels-Burgenstock-Hotels-Resort-Waldhotel-Spa.h30461241.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.99626%2C8.37815&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2Iwf85LbMWbgbmRJePdEB0jhmDM=) Bürgenstock 30, Ennetbuergen, NW, 6363 #### What's nearby - Hammetschwand Lift - 4 min drive - 2.1 km - Burgenstock - 4 min drive - 2.1 km - Chapel Bridge - 17 min drive - 17.5 km - KKL Lucerne - 17 min drive - 17.8 km - Swiss Transportation Museum - 20 min drive - 19.9 km #### Getting around - Stansstad Station - 14 min drive - Stans Station - 17 min drive #### Restaurants - ‪Nidair Restaurant Flugfeld - ‬10 min drive - ‪Lakeview Bar & Lounge - ‬2 min walk - ‪Spices - ‬2 min walk - ‪Verbena - ‬7 min walk - ‪Burger King - ‬11 min drive ## About this property ### Waldhotel by Bürgenstock Lake Lucerne Luxury boutique hotel near Hammetschwand Lift Located close to Swiss Transportation Museum and KKL Lucerne, Waldhotel by Bürgenstock Lake Lucerne provides a terrace, designer stores on site, and a hair salon. Adventurous travelers may like the Pilates, fitness classes, and cycling at this hotel. Indulge in a Swedish massage, a body treatment, and a detox wrap at Waldhotel Spa, the onsite spa. The on-site restaurant, Verbena Restaurant, offers breakfast, lunch, dinner, and kids' meals. Yoga classes are offered at the health club; the property also has a library, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a bar and a business center, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An indoor pool and an outdoor pool, along with sun loungers - Full breakfast (surcharge), bike rentals, and 2 indoor tennis courts - Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station - Access to a nearby indoor pool, supervised childcare (surcharge), and a front-desk safe Room features All 137 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning. Extra amenities include: - Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge) - Rainfall showers, designer toiletries, and deep soaking tubs - Smart TVs with premium channels - Balconies, electric kettles, and heating ## Similar properties ![2 indoor pools, outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/30000/22000/21952/0be02d72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bürgenstock Hotel & Alpine Spa Ennetbuergen - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 290 reviews CA $1,615 CA $1,677 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=21952&PinnedHotelID=21952&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/18300/18270/22add838.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mandarin Oriental Palace, Luzern Lucerne - Spa - Pet-friendly - 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Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,041 reviews CA $370 CA $394 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=7551&PinnedHotelID=7551&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9680000/9678100/9678060/95931680.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Vitznauerhof - Lifestyle Hideway at the Lake Vitznau - Hot tub - Breakfast included - Spa - Pet-friendly 9.4 Exceptional 260 reviews CA $463 CA $581 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=9678060&PinnedHotelID=9678060&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - 24-hour roundtrip airport shuttle on request for a surcharge - Self parking on site (CHF 40 per night) - Valet parking on site (CHF 40 per night) - Extended parking on site (CHF 40 per day) - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CHF 45 for adults and CHF 45 for children - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Verbena Restaurant ### Things to do - 2 indoor tennis courts - 24-hour gym - Bicycle rentals - Billiards/pool table - Designer stores - Fitness classes - Full-service spa - Indoor pool - Indoor pool (guest access) - Library - Outdoor pool - Outdoor pool (guest access) - Outdoor tennis court - Pilates classes - Sauna - Shopping - Steam room - Tennis lessons - Wine tasting room - Yoga classes ### Family friendly - Crib (surcharge) - Indoor pool - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Lockers - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Business services - 4 meeting rooms - Business center - Conference center ### Outdoors - In the mountains - On a lake - Pool loungers - Terrace ### Full-service spa - 12 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hydrotherapy - In-room massages - Manicures/pedicures - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages - Thalassotherapy ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking ### More - 1 building - 9 floors - Banquet hall - Built in 2017 - Fireplace in lobby - Mediterranean architecture - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Crib (surcharge) - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Bidet - Deep soaking bathtub - Designer toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - iPod dock - MP3 dock - Smart TV with premium channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Heating - Iron/ironing board - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Early check-in subject to availability An early check-in fee will be charged Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: 100 percent of room rate ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of CHF 60 per pet, per night Service animals are welcome Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for CHF 225.0 per night Cribs (infant beds) are available for CHF 50.0 per night ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately CHF 45 for adults and CHF 45 for children - Airport shuttle fee: CHF 425 per vehicle (one-way) - Airport shuttle fee per child: CHF 425 (one-way) - Self parking fee: CHF 40 per night - Valet parking fee: CHF 40 per night - Extended parking fee: CHF 40 per day - Pet fee: CHF 60 per pet, per night - Early check-in is available for a fee (subject to availability) - Late check-out fee: 100 percent of room rate (subject to availability) - Crib (infant bed) fee: CHF 50.0 per night - Rollaway bed fee: CHF 225.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the heated pool This property accepts credit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Children under 16 years old are allowed in the SPA area and must be accompanied by an adult. ### We should mention Pool access available from 8:00 AM to 7:00 PM Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub Children under 16 years old are not allowed in the spa without adult supervision ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars. ### Property is also known as Bürgenstock Hotels Resort Waldhotel Obbürgen Bürgenstock Hotels Resort Waldhotel Bürgenstock Hotels Waldhotel Obbürgen Bürgenstock Hotels Waldhotel Bürgenstock Waldhotel Bürgenstock Hotels Resort Waldhotel Ennetbuergen Bürgenstock Hotels Waldhotel Ennetbuergen Hotel Bürgenstock Hotels & Resort – Waldhotel & Spa Ennetbuergen Ennetbuergen Bürgenstock Hotels & Resort – Waldhotel & Spa Hotel Hotel Bürgenstock Hotels & Resort – Waldhotel & Spa Bürgenstock Hotels & Resort – Waldhotel & Spa Ennetbuergen Bürgenstock Hotels Resort Waldhotel Bürgenstock Hotels Resort – Waldhotel Spa Bürgenstock Hotels Waldhotel Bürgenstock Waldhotel Burgenstock Hotels Waldhotel Waldhotel by Bürgenstock Bürgenstock Hotels Resort – Waldhotel Spa Waldhotel by Bürgenstock Lake Lucerne Hotel Waldhotel by Bürgenstock Lake Lucerne Ennetbuergen Waldhotel by Bürgenstock Lake Lucerne Hotel Ennetbuergen ## Frequently asked questions ### Does Waldhotel by Bürgenstock Lake Lucerne have a pool? > Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:00 AM–7:00 PM. ### How much does it cost to stay at Waldhotel by Bürgenstock Lake Lucerne? > As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at Waldhotel by Bürgenstock Lake Lucerne on Nov 24, 2025 start from CA $1,059.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Ennetbuergen-Hotels-Burgenstock-Hotels-Resort-Waldhotel-Spa.h30461241.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Waldhotel by Bürgenstock Lake Lucerne pet-friendly? > Yes, pets are allowed at this property. There's a fee of CHF 60 per pet, per night. ### How much is parking at Waldhotel by Bürgenstock Lake Lucerne? > Self parking is available for CHF 40 per night. Valet parking is available for CHF 40 per night. Extended parking is available for CHF 40 per day. ### What time is check-in at Waldhotel by Bürgenstock Lake Lucerne? > Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Waldhotel by Bürgenstock Lake Lucerne? > Check-out is at noon. Late check-out is available for a 100% fee (subject to availability). ### Does Waldhotel by Bürgenstock Lake Lucerne provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of CHF 425 per vehicle applies. ### Where is Waldhotel by Bürgenstock Lake Lucerne located? > Situated near the airport, this luxury hotel is 1 mi (1.7 km) from Hammetschwand Lift and within 12 mi (20 km) of Chapel Bridge and KKL Lucerne. Lucerne Town Hall and Grand Casino Lucerne are also within 16 mi (25 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Waldhotel by Bürgenstock Lake Lucerne Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Location ### 9.6 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 68 8 - Good 9 6 - Okay 3 4 - Poor 3 2 - Terrible 2 ### 2/10 Terrible #### maryam Aug 23, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities got pink eye , rooms old , halls need renovations, service so bad , staff have attitude problems esp gabrielle from the cafe in Burgenstock hotel she was so bad ##### maryam Stayed 9 nights in Aug 2025 ### 10/10 Excellent #### Rohil Apr 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Luxury beyond all else. ##### Rohil Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Antoinette Nov 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Book for the best spa experience We loved our stay at Burgenstock. 10/10 would visit this property again. If you’re looking for the ultimate spa expedience with views for days, this is for you. ![](https://a.travel-assets.com/ugc/hotel-reviews/5B8E165A3FEDE16B60780AC22CF7F3F0240126D91732870704240.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/36D530DF87B6169EAF398ABF531FD2CF2122F8921732870704275.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/18B28723ACAA1BD64DFFA7269E2A046F687227A81732870703813.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9C09362A8D2A74231013CB5EB7A6CFA6F5DFE8EF1732870704630.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Antoinette Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Michelle Aug 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities most beautiful spa ever. ##### Michelle Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Olga Jun 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best of best hotel in Switzerland mountains with amazing SPA and views on mountain!!!!! Highly recommended for everyone !!! My dream some day back to this lovely hotel !!! ##### Olga Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Ricardo Feb 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Astonishing hotel. Felt like I was in a dream. ##### Ricardo Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Jaclyn Jun 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities I always like to stay at nice hotels, but this is by far the most luxurious experience I have had. Every member of the hotel staff is beyond kind & accommodating, the food is outstanding, and the views around the property are amazing. I highly recommend this if your looking for a luxe experience. ##### Jaclyn Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Farshid Jun 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities First time in Switzerland. We enjoyed the cleanliness and the politeness. We will come back soon :) ##### Farshid Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Somayeh Sadat Jun 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Pleasant ##### Somayeh Sadat Stayed 3 nights in Jun 2023 ### 8/10 Good #### Matthew Aug 29, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decent hotel Decent hotel, but is it worth the money? I guess that's an individual decision, but we thought it was overpriced. Yes, they provide the free use of the boat and funicular, yes the Spa is included, but still overpriced in our opinion. Especially as they require you to pay for parking, and dinner options were also above average in price. Lots of positives, but really nothing that we couldn't find elsewhere for less. ##### Matthew Stayed 3 nights in Aug 2022 ### 4/10 Poor #### Tom Jan 3, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Not a 5 star feeling Hotel is rated as 5 star hotel and price reflects that. When you arrive to a 5 star hotel you would expect floor heating in bathrooms, but this is not the case in this hotel opened around 2008. Hence the floor is cold and heating in room else was too warm. We did not manage to adjust heat and had to open terrassedoor during night. We had booked including halfboard. On arrival we found out, that we could choose to eat at 6.30 pm or 9.00 pm. When you book a room with halfboard in a 5 star hotel I would expect to book tabel at a more convenient time and not have to adjust to "two seatings". As half the guests are booked at the same time we had to wait in line for app. 15 minutes before getting a tabel. Again not what I would expect for a 5 star hotel with a nightly rate of over 700 Euro. We will not come again even though area surrounding Bürgenstock is beautifull. ##### Tom Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Alexandre Jul 19, 2025 ##### Alexandre Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Alexandre Jul 18, 2025 ##### Alexandre Stayed 1 night in Jul 2025 ### 6/10 Okay #### Raif Jul 11, 2025 ##### Raif Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller May 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unvergessliche Tage im Waldhotel Wir hatten unseren Aufenthalt im Waldhotel von Herzen genossen. Für uns war es ein traumhafter Urlaub mit einem grandiosen Abschluss mit zwei Nächten in diesem Hotel. Das Service Personal ist sehr aufmerksam und freundlich. Vielleicht gibt es die eine oder andere Unstimmigkeit in der Kommunikation, an welcher man noch arbeiten könnte, aber dennoch sind alle stets bemüht. Unser Zimmer war wundervoll eingerichtet, mit einem sensationellen Blick auf die Alp, viel frische Luft auf dem Balkon und alles tiptop sauber. Für Annehmlichkeiten ist gesorgt. Wir hatten sogar eine sehr persönliche Überraschung auf dem Zimmer. Wir waren sehr dankbar für diese. Auch der Spa lässt keine Wünsche offen. Alles ist vorhanden und man kann sich in Ruhe erholen und entspannen. Das Frühstück und das Abendessen war sehr gut. Die Auswahl bei der Halbpension war nach zwei Abenden eher überschaubar, aber dennoch ausreichend. Es war auf jeden Fall sehr ausreichend und frisch zubereitet. Das Buffet beim Frühstück hatte viele gesunde Optionen. Beim Bestellen einer Speise beim Frühstück gab es beim Toast mit Avocado leider Avocado aus der Dose oder Glas. Dies hätte frisch sein können, als mini Kritik. Der Café schmeckte auch wie aus dem Automaten und war kein Siebträger Café. Das sind allerdings nur Kleinigkeiten. Wir kommen auf jeden Fall sehr gerne wieder ins Waldhhotel und schätzen das Areal um das Bürgenstock sehr. ##### Verified traveller Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Mitja Apr 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wie waren kurz vor Ostern da und es war sehr ruhig da nicht viele Gäste in Hotel waren. Den SPA Bereich hatten wir fast alleine für uns. Alles top und Service sehr gut!!! ##### Mitja Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Verified traveller Apr 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 員工態度親切有禮，讓我們入住體驗非常愉快 ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Steve H Dec 24, 2024 ##### Steve H Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Jared Sep 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Jared Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Irena Sep 3, 2024 ##### Irena Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Michael Aug 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Michael Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Verified traveller Aug 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 4 nights in Jul 2024 ### 6/10 Okay #### Marina Jul 11, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Majestic stay at Lake Lucern Iconic resort on a majestic destination overlooking Lake Lucerne. Clean facilities and farm to table offerings in a fantastic restaurant Verbena. Free tram and bistros included with stay. Communication between varied parties at resort could be improved. Just a few examples: main spa access supposed to be included but upon arrival it’s at extra cost. Breakfast is included in reservation but I was told initially it is not. Sia is only open till 7 pm - could be longer. We noticed quite a few travellers complaining about similar issues. If training and communication issues resolved it would be a 5 star hotel. ##### Marina Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### victor Jul 10, 2024 ##### victor Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Alina Jul 8, 2024 ##### Alina Stayed 3 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [The Briars Resort & Spa](https://www.expedia.ca/Georgina-Hotels-The-Briars-Resort-Spa.h9794102.Hotel-Information) > > [Four Points by Sheraton Orlando International Drive](https://www.expedia.ca/Orlando-Hotels-Four-Points-By-Sheraton-Orlando-International-Drive.h4262.Hotel-Information) > > [Bahia Principe Grand Punta Cana - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Bahia-Principe-Grand-Punta-Cana-All-Inclusive.h1091208.Hotel-Information) > > [All Inclusive Resorts and Hotels in Dominican Republic](https://www.expedia.ca/Destinations-In-Dominican-Republic-All-Inclusive-Hotel.0-0-d50-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [The Sonata Inn](https://www.expedia.ca/Charlottetown-Hotels-The-Sonata-Inn.h10994872.Hotel-Information) > > [The Spring Resort and Spa - Adults only](https://www.expedia.ca/Palm-Springs-Hotels-The-Spring-Resort-And-Spa-Adults-Only.h1170567.Hotel-Information) > > [Cabin Rentals Chute Lake](https://www.expedia.ca/Chute-Lake-Cabins.d553248635921964647-aaCabins.Travel-Guide-Accommodation) > > [Hotels near Dartmouth Crossing](https://www.expedia.ca/Dartmouth-Crossing-Hotels.0-l6147302-0.Travel-Guide-Filter-Hotels) > > [Coast Coal Harbour Vancouver Hotel by APA](https://www.expedia.ca/Vancouver-Hotels-Coast-Coal-Harbour-Vancouver-Hotel-By-APA.h2621798.Hotel-Information) > > [Hotels in Cayo Levisa](https://www.expedia.ca/Cayo-Levisa-Hotels.d6348734.Travel-Guide-Hotels) > > [Hotel Vallea Bromont, Tapestry Collection by Hilton](https://www.expedia.ca/Bromont-Hotels-Hotel-Vallea-Bromont.h1217770.Hotel-Information) ### Flights > [Flights from Kamloops (YKA) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yka/yvr/kamloops-to-vancouver) > > [Flights from Phoenix (PHX) to San José del Cabo (SJD)](https://www.expedia.ca/lp/flights/phx/sjd/phoenix-to-san-jose-del-cabo) > > [Flights from Fort Lauderdale (FLL) to Buffalo (BUF)](https://www.expedia.ca/lp/flights/fll/buf/fort-lauderdale-to-buffalo) > > [Flights from Nassau (NAS) to Andros Town (ASD)](https://www.expedia.ca/lp/flights/nas/asd/nassau-to-andros-town) > > [Flights from Vancouver (YVR) to Taoyuan City (TPE)](https://www.expedia.ca/lp/flights/yvr/tpe/vancouver-to-taipei) > > [Flights from Kingston (YGK) to Calgary (YYC)](https://www.expedia.ca/lp/flights/ygk/yyc/kingston-to-calgary) > > [Flights from Edmonton (YEG) to Buenos Aires (EZE)](https://www.expedia.ca/lp/flights/yeg/eze/edmonton-to-buenos-aires) > > [Flights from Vancouver (YVR) to Asuncion (ASU)](https://www.expedia.ca/lp/flights/yvr/asu/vancouver-to-asuncion) > > [Flights from Alberta (YQL) to New York (LGA)](https://www.expedia.ca/lp/flights/yql/lga/lethbridge-to-new-york) > > [Flights from Toronto (YYZ) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yyz/cun/toronto-to-cancun) > > [Flights from Doha (DOH) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/doh/yvr/doha-to-vancouver) > > [Flights from Montreal (YUL) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yul/las/montreal-to-las-vegas) > > [Flights from Calgary (YYC) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yyc/yyz/calgary-to-toronto) > > [Flights from Toronto (YYZ) to Singapore (SIN)](https://www.expedia.ca/lp/flights/yyz/sin/toronto-to-singapore) > > [Flights from Canada](https://www.expedia.ca/lp/flights/31/flights-from-canada) ### Packages > [Sunshine Skyway Bridge](https://www.expedia.ca/Sunshine-Skyway-Bridge-Florida.d553248635810225875.Vacation-Attraction) > > [Cabo San Lucas](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/180032/Cabo-San-Lucas) > > [Negril Vacations](https://www.expedia.ca/Negril.d2543.Destination-Travel-Guides) ### General > [Visit Bijeljina](https://www.expedia.ca/Bijeljina.dx6212647)