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Englehart Inn – Avis

2 out of 5
Englehart Inn
334416 Highway 11 North, Englehart, ON

Avis

6,4
Note de 10 – Excellent, d’après 32 avis sur 143." "
Note de 8 – Bien, d’après 35 avis sur 143." "
Note de 6 – Acceptable, d’après 34 avis sur 143." "
Note de 4 – Médiocre, d’après 6 avis sur 143." "
Note de 2 – Terrible, d’après 36 avis sur 143." "

6,6/10

Propreté

7,4/10

Service et personnel

4,6/10

Commodités

5,8/10

État et installations de l’hébergement

5,8/10

Écoresponsabilité

Avis

2/10 – Terrible

Gilles

Séjour de 1 nuit en septembre 2022

6/10 – Acceptable

Karl

Séjour de 1 nuit en août 2022

2/10 – Terrible

Michel

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ugly, dirty, bad smell
Séjour de 1 nuit en juillet 2022

2/10 – Terrible

Ken

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
C’est mal propre, vieux et désuet. Sa pue dans les chambres et il y avais présence de moisissures
Séjour de 3 nuits en mai 2022

2/10 – Terrible

Myriam

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A fuir !!!!! 🚫🛑⭕️❌🆘
Arrivé sur place il n’y avait pas fait ma réservation donc ma chambre n’était pas prête et n’était plus disponible. Il a fallu attendre au moins une heure le temps qu’il fasse deux chambres vu que nous étions deux à qui s’est arrivé. La chambre n’était pas propre et l’hôtel insalubre. Le restaurant a fermé les pièces étaient sales poussiéreuses.Il n’y avait plus d’hôtel disponible nous pouvions plus aller à un autre hôtel. Ne réservait pas cette hôtel
Séjour de 2 nuits en août 2019

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel
Chambre loin du loby, restaurant n'as jamais ouvert au déjeuner. Groupe de baseball qui a crier et couru dans les corridors jusqu'a 2 am.
Séjour de 1 nuit en septembre 2018

6/10 – Acceptable

Voyageur vérifié

Points forts : Service et personnel
Le monsieur à la réception était super gentil. Il a upgrader notre réservation sans qu’on lui ait demandé. Le motel en tant que tel est franchement degeu. Le mobilier doit daté des années 70, propreté douteuse, la chambre sentait là cigarettes à plein nez, incapable de régler la température de l’eau de la douche à une température acceptable, bref on avait juste hâte de quitter.
Séjour de 1 nuit en août 2018
Abdul a répondu le 8 août 2018
Je suis désolé d'entendre que nous effectuerons plus de travail pour faire de la place meilleur et pour vous rendre heureux. Merci

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel

2/10 – Terrible

David

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was discusting. There were ants in the room and my wife got bit. Took like 5 minutes to get hot water. The smoke alarm was hanging open with no battery. The staff were incompetent and not helpful.
Séjour de 3 nuits en mai 2024

4/10 – Médiocre

steve

Points forts : État et installations de l’hébergement
Points faibles : Propreté, service et personnel
Very poor cleaning of the bathroom. Fresh towels and linens but couldn't take a shower as it has soap left on the porcelain tub
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Jeremy

Points forts : Propreté, service et personnel et confort de la chambre.
All of the staff was amazing, extremely welcoming and accommodating always willing to make sure you have what you need and are comfortable.
Séjour de 2 nuits en décembre 2023

8/10 – Bien

Linda

Points forts : Propreté, service et personnel
Séjour de 2 nuits en août 2023

2/10 – Terrible

Jonathan

Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The town and the area around the town is very scenic and nice, hotel was terrible, though. I will never go back there again, The hot and cold was plumbed in backwards on the shower, There was mystery stains everywhere, The lawn was not cut or kept up and garbage all around the door entering the hotel room, And there is also some kind of weird funk smells. In the day time the staff was airing out mattresses outside the hotel.
Séjour de 2 nuits en août 2023

2/10 – Terrible

Catherine

Séjour de 4 nuits en août 2023

2/10 – Terrible

Carol

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Dirty, run down, smells, rusty sink
Séjour de 4 nuits en août 2023

8/10 – Bien

Dariusz

Points forts : Propreté, service et personnel
Séjour de 2 nuits en juillet 2023

8/10 – Bien

Kenneth, Bowmanville

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I have stayed at this property several times in recent years and had concerns on each occasion. During my recent two day I was very satisfied with my room and service at the front desk. Our beds were clean and very comfortable and all the appliances worked perfectly. I will stay again in the future. At 7:50 a.m. I tried to get into the main office to check out and drop off my key, however, the door was locked. I would suggest the front desk should be open at that time.
Séjour de 2 nuits en juillet 2023

6/10 – Acceptable

Pierre

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Bathroom had mold on the baseboard
Séjour de 3 nuits en juin 2023

2/10 – Terrible

Deborah

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
NothingcI have pictures to show how dirty it was cannot take pictures of the awful Smell! Theres a mobile Tatoo bus at the rooms entrance!?
Séjour de 1 nuit en juin 2023
Management a répondu le 16 juin 2023
Dear GuestSorry, you mistakenly booked your room, and you want refund, my manager double checks the room before you check-in everything was perfect. You came back in 5 minutes, and you want to check out and you will complain to Expedia for a refund. This is unfair, you not even use anything in the room how come it become dirty or uncleaned.Kind regards,

6/10 – Acceptable

Barbara

Voyage en famille
Points forts : Service et personnel
The only thing was it was very dated rooms the shower was not working and neither was the thermostat but they did provide a heater wich was very nice resteraunt breakfast was good
Séjour de 4 nuits en mai 2023
Management a répondu le 16 juin 2023
Dear Guest Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. We will use the feedback to make us better and look forward to welcoming you to our motel in the future.Thank you.

2/10 – Terrible

Christopher

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Not for faint of heart
Fallen down and beaten up
Séjour de 2 nuits en mai 2023
Management a répondu le 16 juin 2023
Dear GuestSorry, we cannot accept your response. You booked the room for 1 night but you came the next day, and you want refund its doesn’t work like this.so please don’t give the false complained.

2/10 – Terrible

Wes

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Run away. Or keep driving! Do not stop here.
I was driving a moving truck and trailer across country and stopped here for a night. My first experience was getting stuck in the mud that they call a parking lot. One other customer told me he was stuck earlier in the day, but managed to get himself out with four wheel drive. When I told the hotel owner that I was stuck, he offered me half a bag of salt and said that’s how they got out the moving truck that was stuck last week. He said he didn’t have a phone number for a tow truck, and walked away leaving me stuck in the middle of the lot. Thanks a lot. Great customer service. The room: the bathtub and sink were pretty rusty and the whole room was very outdated. Half the night, I heard kids running and yelling in the hallway. I was also woken up several times by yelling and arguing somewhere around. Like others have said the owner seemed to be pushing me to visit the restaurant and cared more about it than the motel. Having seen my room, I wouldn’t dare eat in the restaurant. I contacted a local garage in the morning, got a tow and left. If customers are getting stuck in areas of your parking lot wouldn’t you rope that area off? Or put up some pylons?
Séjour de 1 nuit en avril 2023
Management a répondu le 16 juin 2023
Dear GuestThank you for sharing your feedback. We’re so sorry your experience didn’t match your expectations. However, my manager told you not to park at that side, but you didn’t understand. We tried our best to help you, but it doesn’t work the way your park your truck. we are new for this place, so that we don’t have many contacts. It was an uncommon instance, and we’ll do better in the future.Kind regards,Management

10/10 – Excellent

Ranjith

Séjour de 1 nuit en avril 2023

2/10 – Terrible

Michael

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Englehart Inn/Hotel
The hotel is very dated. It smells, it is an old, tired motel. We walked into the room and it was like a sauna, the heat didn't shut off. I was ready to faint so we asked the front desk manager to give us our money back and we weren't going to stay. They wouldn't so we have to contact hotels.ca. don't stay there!
Séjour de 1 nuit en avril 2023

8/10 – Bien

Melanie

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Points forts : Service et personnel
Séjour de 1 nuit en mars 2023

2/10 – Terrible

Mark

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
The property is or should be below Expedia minimum standards. I dealt with unfair business practices accompanied by a substandard facility, staff and cleanliness. I wouldn’t stay again at half the price.
Séjour de 1 nuit en mars 2023

10/10 – Excellent

Donna

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Might be dated but clean comfortable and friendly! Great choice for budget
Séjour de 3 nuits en février 2023

2/10 – Terrible

Kimmie

Séjour de 1 nuit en février 2023

6/10 – Acceptable

John

Voyage d’affaires
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Just OK
The owners have owned the place about 6 months and seem more concerned with the rest. & bar morer than the rooms . They were "reluctantly" helpful when I needed a plug for the vehicle block heater ( Temp. -32 C ) in order to start my diesel next morning .None of the exterior plugs on the building worked. Room was clean and warm but a coffee maker would be nice . Friendly nice people but need some business training ?? and some upkeep.
Séjour de 1 nuit en février 2023

8/10 – Bien

Nina

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Would have been nice to have a coffee maker in the room. Other than that, room was ok, it was quiet.
Séjour de 1 nuit en janvier 2023

6/10 – Acceptable

joanna

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
The room was clean and quiet but very run-down with a super uncomfortable bed.
Séjour de 1 nuit en décembre 2022
Sen a répondu le 13 déc. 2022
You were two adults and one kid sleeping in one queen bed . It cannot get comfortable . We did not even charge extra for putting three people in one queen room .

2/10 – Terrible

Rick

Voyage d’affaires
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The restaurant (the one in their picture) was closed on a Tuesday night, despite what was advertised. I had to drive 5 minutes up the road to a subway for the nights meal. So not what I was looking for. The bedding was soiled, the rooms were shabby with trim falling off, carpet curling, marks on the paint. The mattresses were of the lowest quality and collapsed when you sat on them.
Séjour de 2 nuits en décembre 2022
sen a répondu le 13 déc. 2022
The room was changed after the customer complained about the earlier room . The customer did not complain about the new room . We never post online that our restaurant is open 7 days open on our website .

2/10 – Terrible

Edith

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Pictures on Expedia are very misleading. Ratings are horribly inflated! We had been travelling since 4:30 A:M, and arrived at 9:30 P:M in pouring rain. The attendant at check in and his buddy hanging out in the lobby were friendly enough, nice little convenience store. But that’s about where it ended! Others have mentioned feeling uneasy about parking their vehicle, the long creaky hallways, noisy rooms etc. well it’s all true. I worried about our truck all night not being able to see it at all. We were travelling across Canada and absolutely could not have anything happen to it. When we entered out “King room” (we splurged) to be hit in the face with stale cigarette smell lingering in the room. As I made a couple trips to the truck to collect our things, I got completely soaked. The room was freezing cold, like chill to the bone cold. We tried to turn the register up but it was already to the max heat setting. To no avail as the boilers were obviously not turned on yet! I thought a hot shower would help, after 10 minutes of the hot tap on full blast the water did not even make it to Luke warm! We huddled together under 3 blankets and after a few hours of rest, we gave up and were headed down the road before 6:30 A:M. The hot coffee and egg McMuffins at North Bay 2 hours later were amazing! (Another discrepancy by the way, it is not 37 miles to North Bay from the Englehart Inn) perhaps this should be corrected?
Séjour de 1 nuit en octobre 2022

6/10 – Acceptable

Gilles

Séjour de 1 nuit en octobre 2022

8/10 – Bien

Tammy

Voyage d’affaires
Points forts : Propreté, service et personnel et confort de la chambre.
Retro hotel
Great customer service
Séjour de 2 nuits en septembre 2022

10/10 – Excellent

Reg

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very satisfied. Would recommend others to stay with you.
Séjour de 4 nuits en août 2022

8/10 – Bien

SIMON

Points forts : Service et personnel, confort de la chambre
Séjour de 3 nuits en juillet 2022

4/10 – Médiocre

Tamara

Points faibles : Propreté, commodités
My trip was planned knowing that I would be arriving late, so the fact that there was a restaurant on site was going to be a huge plus as I know things often shut down early in small towns. When I arrived I found that the restaurant was closed, hadn’t been open and wouldn’t be opening for some time. So I was going to have to go without. The room smelled like baby bodily fluids, spit up, dirty diapers, etc. No ice machine, no conveniences at all, not even a coffee maker!! And I’m pretty sure that the complimentary shampoos were leftovers from previous peoples’ stay -some were half empty while others were full to bulging!!? How could this be I wondered ! The parking lot was sandy gravel which in the rain made a mucky mess! I was looking forward to visiting my mother’s birthplace… this motel cheapened the experience for sure. For the price one would expect at least a decently maintained facility not something so clearly neglected.
Séjour de 2 nuits en juillet 2022

10/10 – Excellent

Keenen

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice little place
Séjour de 1 nuit en juillet 2022

10/10 – Excellent

Adam

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Facility is a bit older and shows a bit of its age. Rooms were clean and comfortable. Staff were exceptional and helpful. Food at the restaurant was well priced and was delicious.
Séjour de 3 nuits en juin 2022

10/10 – Excellent

Raymond

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Would happily stay there again.
Séjour de 1 nuit en avril 2022

8/10 – Bien

Rob

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Close to snowmobile trails. Friendly owner.
Séjour de 6 nuits en février 2022

8/10 – Bien

Joshua

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
It was good
Séjour de 3 nuits en janvier 2022

8/10 – Bien

Christopher

Voyage d’affaires
Points forts : Propreté, service et personnel et confort de la chambre.
Great value and convenient
Very convenient for work. Lots of trades very polite people Tons of potential. Looking forward to our next work trip
Séjour de 5 nuits en octobre 2021

2/10 – Terrible

Graham, Aldergrove

Points faibles : Commodités, état et installations de l’hébergement
This hotel should be condemned.
Séjour de 1 nuit en septembre 2021

6/10 – Acceptable

Patricia

Points forts : Service et personnel, état et installations de l’hébergement
We asked for listings in New Liskeard and ended up booking this. It was NOT New Liskeard so we had to cancel, because we needed to be in New Liskeard. We are out the money because it was non refundable. Not happy and would appreciate a reply to this note. Thank you.
Séjour de 1 nuit en septembre 2021
Param Judge a répondu le 22 sept. 2021
Hi Patricia, you booked the room last minute booking options. That's why we weren't able to cancel it. You need to contact the booking site. Thanks.

6/10 – Acceptable

Eric

Voyage de couple
Points faibles : Service et personnel
I lived in Englehart for 8 years, so I knew what to expect. Nothing fancy. Was disappointed though as I had booked a king bed for my wife & I at an extra cost only to be told after I checked in and went to the room to see it was not a king bed, that they only have 1 room with a king bed and the lock was not working on it. Was not told of this when I was checking in and was not offered a rebate for the extra I paid for a king bed.
Séjour de 1 nuit en septembre 2021
Param Judge a répondu le 22 sept. 2021
Hi Eric, Let me take a look into it but our room locks are absolutely fine if you try to check them from inside it seems like unlocked. Sorry for your inconvenience.

10/10 – Excellent

Steve

Séjour de 1 nuit en août 2021

6/10 – Acceptable

Voyageur vérifié

Voyage en groupe
Points forts : Service et personnel
Points faibles : Commodités
It was just a room with a bed. Semi comfortable. No onsite restaurant as advertised. Felt safe with OPP right across the road. It was very quiet for sleeping.
Séjour de 1 nuit en août 2021
Param Judge a répondu le 29 août 2021
Thanks for your feedback. We are working on these issues.

2/10 – Terrible

JOHN

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very bad in so many ways
Séjour de 1 nuit en août 2021
Param Judge a répondu le 29 août 2021
Thanks for your feedback.