Piscine extérieure, accès possible de 9 h à 22 h, parasols

Comfort Inn Encinitas Near Legoland – Avis

2.5 out of 5
Comfort Inn Encinitas Near Legoland
607 Leucadia Blvd, Encinitas, CA

Avis

6,8
Note de 10 – Excellent, d’après 257 avis sur 1000." "
Note de 8 – Bien, d’après 275 avis sur 1000." "
Note de 6 – Acceptable, d’après 163 avis sur 1000." "
Note de 4 – Médiocre, d’après 146 avis sur 1000." "
Note de 2 – Terrible, d’après 159 avis sur 1000." "

7,0/10

Propreté

7,6/10

Service et personnel

6,2/10

Commodités

6,2/10

État et installations de l’hébergement

5,8/10

Écoresponsabilité

Avis

2/10 – Terrible

Sebastien

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Chambre très correcte, propre et lumineuse, à 10 ou 15 min de Legoland. Petit dejeuner plutôt complet, bien mieux que d'autres hôtels qui ne proposent que café, jus et toast. L'entrée est un peu déroutante la 1ere fois. Dans l'ensemble, je recommande et y retournerai bien
Séjour de 3 nuits en décembre 2019

10/10 – Excellent

Léo

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2019
Jessica G. a répondu le 15 nov. 2019
Thank you for your rating!

8/10 – Bien

Caroline

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Agréable
Bon séjour, les chambres sont agréables. Une laverie est disponible ce qui est très appréciable. Petits bémols, l'ascenseur en panne et la chambre qui n'a pas été faite un jour pendant notre séjour. Le petit-déjeuner est basique, mais inclus.
Séjour de 3 nuits en août 2019
Jessica G. a répondu le 25 sept. 2019
Thank you for your feedback! I'm glad you enjoyed your stay with us! Hope to see you again soon!

8/10 – Bien

antoine

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2019

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Les déjeuner sont vraiment bon et complet. Les samedis et dimanche, il y a même du bacon. Pour le prix c'est imbattable
Séjour de 8 nuits en février 2019
Quality Inn Encinitas AGM Jessica Rios a répondu le 22 mars 2019
Cher client, Nous vous remercions de prendre le temps de nous revoir. Nous sommes heureux que vous ayez apprécié votre séjour chez nous et nous espérons pouvoir dépasser vos attentes lors de votre prochaine visite avec nous! Meilleures salutations, Quality Inn Near Legoland Management

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Service et personnel
Très désagréable de trouver un emballage vide de préservatif dans la chambre à l'arrivée
Séjour de 5 nuits en février 2019
Quality Inn Encinitas AGM Jessica Rios a répondu le 22 mars 2019
Cher client, Nous sommes désolés que vous soyez mécontent. Nous allons travailler dur pour résoudre le problème que vous avez rencontré. Nous vous remercions de prendre le temps que vous avez pris pour nous le faire savoir. Meilleures salutations, Quality Inn Near Legoland Management

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Service et personnel, commodités
Endroit en rénovation. Eau de la piscine complètement verte.
Séjour de 4 nuits en février 2019
Quality Inn Encinitas AGM Jessica Rios a répondu le 20 mars 2019
Dear Valued Guest, We're sorry you were unhappy - We'll work hard to fix the issue you experienced. We appreciate you taking the time to you took letting us know. Best Regards, Quality Inn Near Legoland Management

4/10 – Médiocre

Voyageur vérifié

Points forts : Confort de la chambre
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Évitez cet hôtel si mieux s'offre à vous
Accueil et check-out déplorables et pas de room service! Lits confortables mais état général de l'hôtel terrible.
Séjour de 3 nuits en décembre 2018
. AGM a répondu le 30 janv. 2019
Dear Guest, We are truly sorry we failed to meet your expectations. However we are happy you found our beds to be comfortable. The hotel is an older property and will be undergoing changes in time just like all things, it will take time. We hope you consider staying with us in the future. Sincerely, Quality Inn Staff and Management

10/10 – Excellent

Malvina

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bonne surprise !
Séjour de 6 nuits, super expérience ! Petits déjeuners compris très bons et copieux. Personnel sympathique, chambre propre et confortable. A 25 minutes en voiture de Downtown San Diego, et à moins de 15 minutes de nombreuses plages. Je recommande.
Séjour de 6 nuits en novembre 2018
AGM a répondu le 6 janv. 2019
Dear Tony, We truly appreciate you taking the time to review us and for taking the time Thank you for staying with us! Sincerely, Jessica| Hotel Supervisor

10/10 – Excellent

Daniel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en novembre 2018
AGM- Jessica a répondu le 17 nov. 2018
Dear Daniel, Thank you for staying with us, we appreciate you taking the time to review us. We hope to see you back soon!

8/10 – Bien

Daniel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2018
AGM a répondu le 3 nov. 2018
Dear Daniel, Thank you for choosing to stay with us. We hope to see you back soon!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2018
AGM a répondu le 20 oct. 2018
Dear Valued Guest, Thank you for taking the time to review us. We hope to be of service soon. Sincerely, Quality Inn Staff

8/10 – Bien

Harith

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en août 2018
Titus a répondu le 4 sept. 2018
Thank you for staying with us!

10/10 – Excellent

Caroline, Québec

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Le premier hôtel propre !!! Tout est propre et beaucoup de choix au déjeuner. Près des plages.
Séjour de 1 nuit en août 2018
Hotel Supervisor a répondu le 31 août 2018
Cher invité, Nous sommes très heureux d'apprendre que vous avez apprécié votre séjour ici avec nous! Heureux Nous espérons vous revoir bientôt!

10/10 – Excellent

cynthia, Fouras les Bains

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel de Qualité
Bon rapport qualité prix. Bien situé, 15 minutes à pied pour aller à la plage. Facile d'accès. Bon lit.
Séjour de 8 nuits en juillet 2018
Hotel Supervisor a répondu le 13 août 2018
Nous vous remercions de prendre le temps de nous revoir. Nous sommes ravis que vous ayez apprécié nos lits et notre emplacement. Nous espérons vous revoir bientôt!

8/10 – Bien

Salvmundo, laval, Qc

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Le service au déjeuner est super. Il y avait toujours quelqu’un pour assurer qu’il ne manque jamais de rien.
Séjour de 5 nuits en juillet 2018
Hotel Supervisor a répondu le 11 juill. 2018
Thank you for taking the time to review us. We are so glad to hear you were pleased with our breakfast attendant. We hope to see you back soon!

10/10 – Excellent

Ismael

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy to find, just off the freeway. Quick check in. Free wifi that I can work and free breakfast. Though, it was not a great breakfast but good enough to fill you up. Not to forget, it's reasonably priced for 91 US Dollars on Thursday night.
Séjour de 1 nuit en mai 2024
Sophia CSR a répondu le 20 mai 2024
Hi Ismael,Pleased to hear that you found our hotel easy to locate, with a quick check-in process and convenient amenities like free Wi-Fi and breakfast. While we're glad the breakfast helped keep you satisfied, we'll take note of your feedback to see how we can improve it further. We're also delighted that you found our pricing reasonable. Your satisfaction is our priority, and we look forward to welcoming you back for another comfortable stay in the future!

10/10 – Excellent

Sereana

Séjour de 1 nuit en mai 2024
Glenda a répondu le 18 mai 2024
Sereana Thank you for staying with us we appreciate your feedback and glad to hear you had a great stay.

2/10 – Terrible

Dezri

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Two words come to mind when I think of my stay at this particular Comfort Inn, “deferred maintenance.“ At the check-in there is a sign elevator not in service and that is just the beginning! I am a limited mobility senior citizen and climbing the stairs was arduous difficult and they were in poor repair! as is the whole property! Everything needs a coat of paint or maintenance! The television system was complicated and I had to return to the office as there are no room phones or instructions for the operation of the television and the complicated access to audio video input… All in all it was a sad Occasion for me.
Séjour de 2 nuits en mai 2024
Sophia CSR a répondu le 6 mai 2024
Hi Dezri,I'm truly sorry to hear about your disappointing experience. Your feedback is concerning, especially for a guest with limited mobility. We apologize for the inconvenience and frustration this caused during your stay. Rest assured, we'll address these issues promptly. Your feedback is valuable, and we hope for the opportunity to regain your trust and provide a more positive experience in the future.

10/10 – Excellent

Daniela

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean & affordable.
Séjour de 1 nuit en avril 2024
Sophia CSR a répondu le 19 avr. 2024
Hi Daniela,That you thought our hotel was reasonably priced and clean makes us very happy. Our primary concerns are value and cleanliness, therefore we're happy to have lived up to your expectations. We appreciate your input and hope to have you visit us again soon for another delightful stay!

10/10 – Excellent

MAZIN

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good
Séjour de 3 nuits en avril 2024
Glenda a répondu le 17 avr. 2024
Mazin thank you for staying with us. We appreciate your review.

2/10 – Terrible

Aaron

Voyage en famille, Voyage d’affaires
Points faibles : Propreté
The restroom floor was sticky. I did not even want to take off shoes. Shower looked dirty. Did not want to shower. Because of that we slept doubting if the bedding was clean. Bed was comfortable. Seems like maintenance people are either under paid or rushed as there is no finishing in the painting and cocking. For what i paid i don't expect a 5 star hotel, but neither a dirty room. It is uncomfortable to hear everything from both of the rooms at both extremities. You know they are hearing you as well. I will never come back to this place.
Séjour de 1 nuit en avril 2024
Glenda a répondu le 11 avr. 2024
Aaron let me begin by apologizing from all of us for the cleanliness of your room. That is not something that is normal as all rooms are inspected before guest arrive. I will be speaking with housekeeping about the issues. We do hope you give us the opportunity to wow you with our service next time you are in town. Thanks again for staying with us and your honest review.

4/10 – Médiocre

Khai

Points faibles : Propreté, commodités et état et installations de l’hébergement.
It is a pretty dumpy location. The toilet seat moves when you sit on it. The tv remote doesn't work. I couldn't turn off the TV with the remote for the longest time. The location is right next to the busy freeway, which was super loud. It was hard to sleep.
Séjour de 1 nuit en avril 2024
Glenda a répondu le 8 avr. 2024
Khai we are so sorry our property did not meet your standards. We hope you try us again in the future as we are under a remodel and please request the opposite side of the freeway as it is much quieter. We thank you for your honest review.

8/10 – Bien

Wilian

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel
I didn’t like because they have dirty blanket
Séjour de 1 nuit en avril 2024
Sophia CSR a répondu le 8 avr. 2024
Hi Wilian,Your feedback is valuable, and we will address this issue promptly with our housekeeping team to ensure it doesn't happen again. We apologize for the cleanliness issue with the blanket and hope to have the opportunity to welcome you back for a much better stay.

8/10 – Bien

Suzanne

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel
The property is dated as most motels are these days and it's not easy renovating I'm sure, but the shower was a mess from dirty stains I didn't even want to use it. Also, I know you can't stop people from smoking but the guests that were there during my stay were so inconsiderate and appeared to be smoking inside the rooms in the bathrooms as my bathroom smelled of smoke.
Séjour de 2 nuits en avril 2024
Sophia CSR a répondu le 8 avr. 2024
Hi Suzanne,Property cleanliness is vital to our team, so it is upsetting that you had some concerns regarding our diligence. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. Our housekeeping team will use your feedback to address your concerns and improve their performance. We hope to serve you again in the future.

4/10 – Médiocre

Scott

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Smallest pillows I have ever seen
Sophia CSR a répondu le 8 avr. 2024
Hi Scott,We regret if the pillows' size interfered with your stay in any way. We value your input and will be sure to take it into account as we work to make our accommodations better. Do not hesitate to let us know if there is anything more we can do to make your next visit more comfortable. We value your opinions and hope to have the chance to see you again soon for an even better experience.

10/10 – Excellent

MAZIN

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very good
Séjour de 3 nuits en avril 2024
Sophia CSR a répondu le 5 avr. 2024
Hi Mazin,It brings us immense joy to learn about your delightful experience. We genuinely value your recent stay and the outstanding 5-star rating you provided. Your satisfaction remains our highest priority, and we are eagerly anticipating the opportunity to welcome you back in the future. Thank you for choosing our hotel; we look forward to your return.

10/10 – Excellent

MAZIN

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very good
Séjour de 1 nuit en mars 2024
Glenda a répondu le 6 avr. 2024
Mazin Thank you for staying with us we appreciate your feedback. We hope you come back and stay with us again.

8/10 – Bien

Luis

Séjour de 1 nuit en mars 2024
Glenda a répondu le 6 avr. 2024
Luis thank you for staying with us. We appreciate your business and look forward to serving you again.

8/10 – Bien

Selvin

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good
Séjour de 1 nuit en avril 2024
Sophia CSR a répondu le 4 avr. 2024
Hi Selvin,It brings us immense joy to learn about your positive experience. We genuinely value your recent stay and the 4-star rating you provided. Your satisfaction remains our highest priority, and we are eagerly anticipating the opportunity to welcome you back in the future. Thank you for choosing our hotel; we look forward to your return.

2/10 – Terrible

jose

Voyage en famille, Voyage d’affaires
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Pésimo servicio al cliente
Séjour de 1 nuit en avril 2024
Sophia CSR a répondu le 4 avr. 2024
Hi Jose,I'm sorry to hear about your experience with our customer service. Could you please provide more details about what happened so we can address the issue appropriately and ensure it doesn't happen again in the future? Your feedback is valuable to us, and we want to make sure we improve our services and meet your expectations.

10/10 – Excellent

Alan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Glenda a répondu le 30 mars 2024
Alan we are glad to hear our room was up to standards. We hope you come back and stay with us again.

8/10 – Bien

Miguel Angel

Points forts : Propreté
Un poco descuidada
Séjour de 1 nuit en mars 2024
Glenda a répondu le 25 mars 2024
Miguel gracias por quedarse con nosotros. Appreciamos su critica de nuestro hotel. Estamos bajo una remodelaccion completa y aun nos falta las partes de afuera. Esperamos y nos visite en el futuro para ver los cambios.

10/10 – Excellent

Nicole

Séjour de 1 nuit en mars 2024
Sophia CSR a répondu le 13 avr. 2024
Hi Nicole,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

4/10 – Médiocre

Stacey, Las Vegas

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
location was great.
Séjour de 3 nuits en mars 2024
Sophia CSR a répondu le 22 mars 2024
Hi Stacey,Thank you for your feedback. We are glad to hear that you found our location great. If there were any specific issues or areas you feel we could improve upon to enhance your experience and potentially raise your rating, please let us know. We value your input and strive to provide the best possible stay for our guests.

10/10 – Excellent

Adam

Séjour de 1 nuit en mars 2024
Glenda a répondu le 8 avr. 2024
Adam thank you for the great review. We are glad everything was satisfactory during your stay. We will see you next time thanks again for staying with us.

2/10 – Terrible

Diana, San Ramon

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Shower only being either cold or scathing hot, rusted bathroom sink, no cleaning service for 3 days (and when that day came, no cleaning was done but replacement of towels and toiletries - bed remained unmade and the counters were never wiped nor floors vacuumed). Dirty tub and spots of old liquid against that bathroom door - will never stay here again no matter how convenient the location may be. We had 2 kids as well and there were a lot of shady ppl around the parking lot each night we returned. For the amount our rooms costs, it should have been at least clean!!
Sophia CSR a répondu le 18 mars 2024
Hi Diana,We deeply regret the disappointing experience you had. We value your feedback and will act upon it to give our visitors a better, more enjoyable experience. We will take action to address the maintenance and cleanliness problems you experienced since we are dedicated to giving all of our visitors a clean and safe environment. We are grateful for your understanding and look forward to the chance to go above and beyond on your next visit.

2/10 – Terrible

Diana, San Ramon

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Rusty sink, shower can either be scathing hot or cold only, bathroom door was dirty with signs of splatter, staff stated they only clean every 3 days (which they did not at all except removed trash, replaced a couple of towels and toiletries). Didn’t make the beds or do any cleaning at all. Lots of shady people around the property. For the price we paid, it was pretty awful.
Séjour de 3 nuits en mars 2024
Sophia CSR a répondu le 18 mars 2024
Hi Diana,I sincerely apologize for the subpar experience you had during your stay. Your feedback is essential, and we will address these issues promptly to improve our standards and ensure a more pleasant experience for our guests. Rest assured, we are committed to providing a clean and safe environment for all our guests, and we will take steps to rectify the cleanliness and maintenance issues you encountered. We appreciate your understanding and hope to have the opportunity to exceed your expectations on a future visit.

10/10 – Excellent

Monique

Séjour de 1 nuit en février 2024
Glenda a répondu le 18 mars 2024
Monique thank you for the wonderful review we are glad your enjoyed your stay . We hope to see you again soon.

10/10 – Excellent

Mariah

Séjour de 1 nuit en mars 2024
Glenda a répondu le 6 avr. 2024
Mariah thank you for staying with us. We appreciate your feedback and we will see you again soon.

10/10 – Excellent

Jason

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
great value.
Séjour de 1 nuit en mars 2024
Sophia CSR a répondu le 18 mars 2024
Hi Jason,We appreciate your excellent review and comments regarding the excellent value you had during your visit. We are happy to hear that you had a great time and thought our lodging was quite reasonably priced. Our top goal is your pleasure, and we hope to have you return soon for another wonderful visit. We are honoured that you selected us!

4/10 – Médiocre

Jimmy

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 7 nuits en mars 2024
Sophia CSR a répondu le 14 mars 2024
Hi Jimmy,Our goal is to provide an exceptional experience, and we recognize that we fell short of your expectations during your recent visit, resulting in a rating of 2. We are keen to understand the specific challenges you faced, and your candid feedback, whether positive or negative, is essential for our ongoing enhancement. We appreciate the opportunity to learn from this experience and are committed to better serving you in the future.

4/10 – Médiocre

Ronald

Séjour de 1 nuit en mars 2024
Sophia CSR a répondu le 12 mars 2024
Hi Ronald,We're eager to understand the challenges you faced during your visit as you've rated us 2. Our goal is to provide a superior experience, and we regret that we fell short in your case. Your candid feedback, whether positive or negative, is invaluable for our improvement. We're looking forward to the opportunity to serve you in the future better.

2/10 – Terrible

Matthew

Séjour de 1 nuit en mars 2024
Glenda a répondu le 1 avr. 2024
Matthew from all of us here at Comfort Inn we apologize for failing to meet your expectations. We do hope you come back and give us a second try. Thanks again for your review.

10/10 – Excellent

Luis

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good service. Nice enough room. And Avery reasonable price.
Séjour de 1 nuit en février 2024
Sophia CSR a répondu le 4 mars 2024
Hi Luis, Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

2/10 – Terrible

Alora

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Lights and electricity was out at 6pm till 6am neighbors where unfriendly.
Séjour de 1 nuit en février 2024
Sophia CSR a répondu le 1 mars 2024
Hi Alora,I'm sorry to hear about the inconvenience you experienced due to the power outage. We strive to provide a comfortable stay for all our guests and regret that we couldn't meet your expectations during this time. We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future. If there's anything we can do to assist you further, please don't hesitate to let us know.

10/10 – Excellent

Adam

Points forts : Propreté
Séjour de 1 nuit en février 2024
Sophia CSR a répondu le 28 févr. 2024
Hi Adam,Receiving a 5-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.

10/10 – Excellent

Samuel

Voyage d’affaires
Points forts : Propreté, service et personnel
Séjour de 1 nuit en février 2024
Sophia CSR a répondu le 26 févr. 2024
Hi Samuel,Getting a 10-star rating from our guests is genuinely heartening and inspires us to persist in delivering outstanding service. We're thrilled that your stay was enjoyable, and we eagerly anticipate hosting you again during your future journeys.

10/10 – Excellent

Sheila

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
Sophia CSR a répondu le 20 févr. 2024
Hi Sheila,Receiving a 5-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.