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Fairfield Inn & Suites by Marriott - Emporia – Avis

2.5 out of 5
Fairfield Inn & Suites by Marriott - Emporia
104 Cloverleaf Dr, Emporia, VA

Avis

8,0

Très bien

Note de 10 – Excellent, d’après 276 avis sur 614." "
Note de 8 – Bien, d’après 170 avis sur 614." "
Note de 6 – Acceptable, d’après 75 avis sur 614." "
Note de 4 – Médiocre, d’après 54 avis sur 614." "
Note de 2 – Terrible, d’après 39 avis sur 614." "

8,4/10

Propreté

8,6/10

Service et personnel

7,6/10

Commodités

8,0/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 – Bien

Daniel

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bien
Séjour de 1 nuit en avril 2023

2/10 – Terrible

Rejean

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
votre mal planification erreur de votre part pour la date c etait pour le 25 mars et m avez planifie pour le 1 fev.sans vouloir transferer la date au 25 mars.manque de service je vais en floride 2 fois par mois et je désirais essayer votre hôtel
Séjour de 1 nuit en février 2023

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Déjeuner du week-end commence trop tard A 6 hrs il n y avait plus de cafe
Séjour de 1 nuit en mars 2020

2/10 – Terrible

Daniel

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Pas l’fun
Nous sommes arrives a 2h00 du matin apres 10 heures de route. Stupéfaction en ouvrant la porte de la chambre, elle n’avait pas ete faite et ca ne sentait pas bon. Le gardien de nuit est allez changer les lits a la hate puisqu’aucune autre chambre n’était disponible. Une fois a la chambre, manque de serviette, de savon et de shampoing... bref sejour de piètre qualite pour un Fairfield.
Séjour de 1 nuit en avril 2019
Latisha a répondu le 26 avr. 2019
I am sorry your experience with us was not up to expectations. I have shared your feedback with my team to ensure this does not happen again. Thank you for your feedback!

10/10 – Excellent

Gilles, Québec, Canada

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
5/5
Couché une nuit. Séjour très agréable. Personnel trës gentil. Seul petit point négatif: Air climatisé bruyant. Retournerions sans hésiter.

8/10 – Bien

Denise

Points forts : Propreté, service et personnel
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Mark

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very close to 95. Spent 1 night qnd was on our way. The only negative was they had the hot tub closed for repair
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Mitchell

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great older hotel
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Marquis

Voyage en famille
Points faibles : État et installations de l’hébergement
We make a reservation for a king bed BUT we receive 2 double bed!!
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Theresa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The room was very clean and quiet. It was two minutes off the interstate. The bed was very comfortable and the price was reasonable.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Steven

Voyage de couple
Excellent
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Lauren

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The lady helping at breakfast was terrific.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

abderrazak, New York

Voyage en famille
The hotel is on I-95. There’s nothing to do outside of the hotel like dining out or so
Séjour de 1 nuit en avril 2024

4/10 – Médiocre

Alec

Points faibles : Propreté
The sheets were not fresh, I found someone's hair there;(
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Louise

Voyage de couple
Points forts : Propreté, commodités
One of the cleanest hotels I have ever stayed in and the included breakfast was much more than we expected. Highly recommended!
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Brent

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Doug

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
The hotel is in a great location just off I95 and we found a few so.id places to eat and shop. The employee who checked us in was delightful and proved friendly and efficient service. The hotel is clearly investing in the property as we saw a lot of upgrades underway and that bodes well for the furred. Our room was clean and comfortable with excellent WiFi and smart TV.
Séjour de 1 nuit en avril 2024

4/10 – Médiocre

Richard C.

Points faibles : État et installations de l’hébergement
Shower was inoperable
Séjour de 1 nuit en avril 2024

4/10 – Médiocre

carla

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Convenient to access of town amenities. However, staff was not helpful. Hotel maintenance and cleanliness has plummeted.
Séjour de 2 nuits en mars 2024

4/10 – Médiocre

Karen

Voyage de couple
Points faibles : Service et personnel, état et installations de l’hébergement
I hate to give a negative review but people should know what they are getting. Very old, worn and dirty. Ice machines all out of order. Dirty linen left piled in hallway. Furniture worn and carpets frayed and ragged. Gruff negative person working check in when we arrived. I couldn’t believe it was a Marriott! A couple of us in the lobby gave each other knowing looks like oh boy this is rough!! Almost $200 a night. Don’t be fooled by the name Marriott. Thought they had higher standards.
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Robanne

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Upon arriving in the parking lot, getting out of my car--I immediately smelled pot floating in the air. There are no usb ports at all in the room and I had to go out and buy a plug adapter for my charging cables. Upon return the elevator was not working and I had to use the stairs. That's a little creepy for a woman traveling alone. The slider bar lock on my door did not work and it was too late at night to call and deal with it. When leaving in the am I noticed that three smoke detectors in the hall way were covered with blue tape as there were workers during the day doing drywall or tile work that is dusty. This is understandable but the tape should have been removed when the workers left. There was no one to tell at the desk when I left so I called on the road and spoke with someone who was seemed very concerned about it and I felt very good that she would ensure they were uncovered after the workers each day. The breakfast was nice and the lady tending the dining are was super sweet. Not the worst stay, just thought it wasn't particularly good. On a positive note, it was quiet, clean, and the staff were friendly.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Joyce

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Construction being done. Outside had debris.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Dan

Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
Nice property.. convenient location
Séjour de 4 nuits en avril 2024

8/10 – Bien

John

Points forts : Service et personnel
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Rocco

Voyage en famille, Voyage de couple
Staff was not very friendly and premisses could have been cleaner.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Harriet J

Voyage de couple
Quiet and clean. Good location near main highway.
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Jeffrey

Voyage de couple
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Elevator was broke, stayed on 3rd floor, wife has a bad knee and we had to go up and down every time
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Erika

Voyage en famille
Beds are small full-size not queen
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Keiristin

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Front desk staff were extremely friendly
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Paul

Voyage en famille
Points forts : Propreté, service et personnel
The property is dated,very dated. The staf is great and the property is very clean. Everyone is doing a great job with what they have to work with
Séjour de 1 nuit en mars 2024

4/10 – Médiocre

Denise

Voyage de couple
Points faibles : Service et personnel, état et installations de l’hébergement
Property needs maintenance. Doors not closing properly. Staff argued with me when I brought this up to them.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Christina

Séjour de 1 nuit en mars 2024

10/10 – Excellent

Gomiluk

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024

4/10 – Médiocre

Denise

Voyage en famille
Points faibles : État et installations de l’hébergement
No hairdryer in room. Could not close our door when we went to leave. Property could use an overhaul.
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Tina

Voyage en famille
Points faibles : État et installations de l’hébergement
This hotel was fine - but very run down the shades over the lights in the hallway were broken and cracked. And it’s very dated, however tidy. Our hallway smelled of marijuana however that is not the fault of the staff. Coffee = Terrible however but there were lots of options for breakfast which was awesome. The breakfast area was very well kept. Honestly this is a get what you pay for hotel ….we were in slept, ate, left. If that’s what you are doing it works …. But hit the Starbucks on the way out.
Séjour de 1 nuit en mars 2024

2/10 – Terrible

Mary

They ignored my reservation and booked all of their rooms. I had to go to a comfort inn down the street and they didn’t refund my money from the reservation right away. I have to wait. Hopefully I actually get it. I’ve never had this happen in over 30 years of hotel reservations.
Séjour de 1 nuit en mars 2024

2/10 – Terrible

Christine

Voyage de couple
Points faibles : Propreté, service et personnel
We cannot believe this is a Marriott. When we arrived, we were the only ones checking in. The receptionist was cashing out the register-never looked up, didn’t acknowledge us standing there for several minutes. Finally, she told us she’d be with us in a minute…we stood and watched as she counted pennies. We were stunned. We’ve been taught the customer in front of you is more important than the task at hand…not so here. We had booked a king-there were none available…only doubles. I asked for a price adjustment & was told they’re same rate. Honestly, we had been up almost 20 hours & were too exhausted to debate it. Marriott would be appalled at the condition of our room-beds and pillows were comfy, but not sure the carpet had been swept in days-corners had def not been addressed in a looong time. There was rust and hair in the tub, and a huge hole in the carpet under desk.Breakfast was basic-no flavored creamers, no fresh fruit. The vinyl on the bench area was cracked, peeling, and worn away. At least the woman working breakfast welcomed us…In fact, she was the only one who made us feel welcomed! Check out was like check-in…it was 8 am and no one was at reception. There was at least a sign posted that they were helping a guest and would return shortly. We waited patiently for close to 10 mins and finally rang the bell. A man came from another area and took our key-didn’t ask how our stay was-did wish us safe travels. We aren’t hotel snobs, just want clean & welcoming.
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Kelly, Johnston

Points faibles : Service et personnel, état et installations de l’hébergement
Staff seemed annoyed at check-in. Hotel smelled like smoke. Room was okay, but I would not stay here again.
Séjour de 1 nuit en mars 2024

8/10 – Bien

Aleksis

Voyage de couple
Points forts : Propreté, service et personnel
It was nice
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Nelson

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Configuration of breakfast area is very awkward. Could be made easier for guests to get their food or juice. Only easy access was coffee area which was separate.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Jonathan

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good location. Pleasant staff.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Jeffrey

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024

4/10 – Médiocre

Voyageur vérifié

Points faibles : État et installations de l’hébergement, confort de la chambre
Disturbed guest!
I was charged 2 times for stay. Hotels charged me and the Emporia, GA charged me another $111.55 on 2/21. I’m attempting to get in with Fairfield Inn. & Suites but if Hotels can reach them, I would appreciate it. First room we were assigned to had a broken lock. Second room the heat was blowing cold air. The toilet water ran constantly. Breakfast was fine and the woman who was working the breakfast was lovely!
Séjour de 1 nuit en février 2024

10/10 – Excellent

Latoya

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The room was beautiful
Séjour de 1 nuit en février 2024

8/10 – Bien

Robert

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Points faibles : État et installations de l’hébergement
Several problems…. Had to go all the way to 3rd floor for ice and I was on first floor. The elevator was broken!! Shampoo dispenser in shower was empty!! To top all this off, at checkin I was asked for a $20 CASH deposit with no explanation as to why except “it’s our policy for incidental damages”. I have stayed often at Marriott Hotels and NEVER been treated to a stay such as this!! Oh yea, in addition to all this, one of the beds gave the feeling that I was falling off because it was obviously too well used. I know Marriott is genuinely much better than this and our Envoy Card is used often, but I felt you had to know, for what it’s worth.
Séjour de 1 nuit en février 2024

6/10 – Acceptable

Sarah

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Cathryn

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Benjamin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Charlie

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Affordable, clean and safe. Staff very friendly.
Séjour de 2 nuits en février 2024

8/10 – Bien

Wilhelmus

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Neg: Indoor pool was tiny w. skimpy towels, no change room or showers. Hot tub out of order Pos: We were warmly greeted in the morning by ther lady who prepared/served the most excellent and varied breakfast w. fresh fruit salad, perfectly cooked oatmeal with many add-ons (walnuts, blue berries, etc.), eggs, breads, juices, etc. etc. What a great way to start a day.
Séjour de 1 nuit en février 2024