Dzemul Vacation Packages

Muy buen lugar,personal súper amable, buen desayuno, únicamente el pero es que en la avenida muchos edificios abandonados pero muy cerca del centro, de la catedral.

The hotel is excellent and all the staff is great! Only one suggestion. A hotel of this category should not ask for a voluntary tip for the cleaning staff. Hotels of similar level in other parts of the world don’t ask for any extra payments.

This place is a HIDDEN GEM!! We did three Haciendas in three days including Hacienda Xcanatun which is supposed to be a luxury stay, but doesn’t hold a candle to this place. The accommodations were amazing, super clean, pools were clean, sunbeds were clean. The food was delicious and so fresh, the grounds are stunning with so many beautiful photos ops and walks. The staff were amazing, Jesus, Dulce and Luz, gave us incredible top notch service. They had table tennis for our kids and tv rooms which were so important with an 11 and 13 yr old. They haven’t missed anything at this place, I can’t recommend enough. We cannot wait to return!! 💕

Beautiful small hotel just a block from the Paseo Montejo. If you have mobility issues, make sure you don’t get one of the rooms upstairs, since you’ll need to go up a flight of stairs (some w/out a handrail) and then down a flight of stairs. Fortunately, the hotel staff was very accommodating and were able to move me to another room.

Had a great time with the family, the owner and staff made sure we had all we needed for that. Definitely recommend it for couples or families if looking for an upscale and relaxed atmosphere