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Super 8 by Wyndham Durham – Avis

2.5 out of 5
Super 8 by Wyndham Durham
Roadchef Motorway Service Area, A1M Motorway, Durham, England

Avis

7,8

Bien

Note de 10 – Excellent, d’après 164 avis sur 559." "
Note de 8 – Bien, d’après 235 avis sur 559." "
Note de 6 – Acceptable, d’après 107 avis sur 559." "
Note de 4 – Médiocre, d’après 33 avis sur 559." "
Note de 2 – Terrible, d’après 20 avis sur 559." "

8,2/10

Propreté

8,4/10

Service et personnel

7,0/10

Commodités

7,2/10

État et installations de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Damien

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bien
Très grande chambre
Séjour de 2 nuits en août 2019

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel
Bien accueillis. Hotel propre mais un peu défraichi
Séjour de 1 nuit en mai 2019

10/10 – Excellent

Yves

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

6/10 – Acceptable

alexandre, Bruxelles

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Ouais
Hotel correct sauf sur le point WiFi qui est inexistant!!

6/10 – Acceptable

Suzanne , Montréal, Québec

pour un séjour de passage
chambre confortable et propre. L'accueil a été sympathique et efficace. pas de choix de restaurants à proximité

4/10 – Médiocre

Jocelyn, Boucherville

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Mauvais
Petit hôtel genre motel des années 60. Tapis taché, murs à repeindre

8/10 – Bien

Michaël, MDB

Points forts : Propreté
Bon rapport qualité/prix
Bon rapport qualité/prix. Bien pour une escale sur la route de l'Ecosse. Dommage qu'il n'y ait pas la possibilité de petit déjeuner et à proximité pas grand-chose : Mc Donalds et Costa uniquement. Gérante sympathique

10/10 – Excellent

David, Quimper

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très Bien
Propre accueil sympathique et idéalement placé au bord de l’autoroute afin de pouvoir traverser le pays. Malgré d'être aux abords de l'autoroute aucun bruit, très bien isolé .

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

Szymon

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Tracey a répondu le 14 janv. 2024
Thank you for your feedback, we welcome all feedback this helps us to improve our hotel to ensure all guests have an enjoyable experience, Hope to see you again in the near futureKind Regards

8/10 – Bien

Daniel

Séjour de 1 nuit en janvier 2024
Tracey a répondu le 11 janv. 2024
Thank you for taking the time to leave a review, Happy you enjoyed your stay, look forward to welcoming you back again in the near futureRegards

8/10 – Bien

Tai Ho Howard

Points forts : Propreté, service et personnel
Séjour de 1 nuit en novembre 2023
Tracey a répondu le 15 déc. 2023
Thank you for taking the time to leave a review, pleased to hear you enjoyed your stay, look forward to seeing you again in the near future, we use all feedback to improve our hotel

4/10 – Médiocre

Carole Susan

Séjour de 1 nuit en décembre 2023
Tracey a répondu le 8 déc. 2023
Thank you for leaving feedback, Happy you enjoyed your stay , and look forward to seeing you again in the near futureRegardsReception

8/10 – Bien

Margaret

Points forts : Propreté, service et personnel et confort de la chambre.
Durham Stay
We were initially given a room on the first floor, but on returning after going for a meal, we were asked to move, to a room on the ground floor. After five minutes we were asked to move again to the first floor, next to our original room!. The receptionist was very apologetic. We think the bathroom needs updating, it has a shower over the bath, but no hand rails, so getting in and out, can be difficult, as there is nothing to hold on to.
Séjour de 3 nuits en novembre 2023
Natasjia a répondu le 6 déc. 2023
Thank you for taking the time to leave us a review of your stay with us Margaret. I'm sorry you had to move rooms a few times, we are busy training new staff on reception and sometimes mistakes happen. The hotel is going to be getting a full refurb in the coming weeks so I hope you come and visit us again to check out the new look and have a better experience of staying with us.

2/10 – Terrible

Jodie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Lorraine

Séjour de 1 nuit en novembre 2023
Tracey a répondu le 17 nov. 2023
Thank you for you brilliant score 10/10 so pleased you enjoyed your stay with us, Look forward to seeing you again soon in the near future Kind Regards

10/10 – Excellent

Luiz

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent cost benefit
Cosy and comfy. Nice shower and the bed were great. Easy parking and very friendly staff. The only inconvenience was the fact that there was no sockets at all near the beds. Apart from that, everything was great. Excellent cost benefit. Would definitely come back, thank you so much :)
Séjour de 1 nuit en octobre 2023
Tracey a répondu le 29 oct. 2023
Thank you Luiz for taking the time to leave feedback, So Happy to hear you enjoyed your stay with us, We are getting a full refurb early next year, which will make a vast difference, I do hope you return to see the improvements Kind RegardsReception

8/10 – Bien

Stuart

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean and basic
Staff are all very polite, friendly and helpful. The rooms are basic but clean and have what you would expect. Ensuite, tv, kettle, tea and coffee, towels. The rooms are not big but adequate. The location is handy for the A1, Durham City and local ares.
Séjour de 12 nuits en octobre 2023
Reception a répondu le 26 oct. 2023
Thank you for your positive review, we are very pleased you enjoyed your stay with us. We hop[e to see you again soon here at Days Inn Durham.

10/10 – Excellent

Daniel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Reception a répondu le 22 oct. 2023
Thank you for taking the time to leave us a review. We hope to see you again here at Days Inn Durham

8/10 – Bien

Joy

Points forts : Service et personnel, confort de la chambre
Séjour de 1 nuit en octobre 2023
Grace a répondu le 16 oct. 2023
Hi Joy,Thankyou for taking your time to leave us feedback here at DaysInn Durham. We hope to see you again in the near future.Regards Grace.

10/10 – Excellent

Jane

Séjour de 1 nuit en septembre 2023
Grace a répondu le 16 oct. 2023
Hi Jane, Thankyou for your feedback here at DaysInn Durham,We hope to serve you again in the near future.

6/10 – Acceptable

Robert

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely staff, especially Grace.
Staff as always are very helpful and polite. The rooms are clean with fresh towels, tea and coffee making facilities and tv. The beds are comfortable. The only complaint is regarding the number of "homeless" people staying at the hotel who for the most part do not seem to respect the other paying guests by being noisy or causing the police to be called out in the early hours. I witnessed one man with 2 officers sitting on him in the reception area after being tasered for causing a scene. I have been staying at this hotel for a few months for business and would suggest that the hotel reviews their policy of allowing non-paying homeless to stay where paying guests are regularly disturbed.
Séjour de 5 nuits en septembre 2023
Grace a répondu le 20 sept. 2023
Hi Robert, Thankyou for taking your time to leave us a review/feedback. I'm really pleased you find the majority of your stay here with us pleasant. Unfortunately we do have guests who stay here under certain circumstances and we really do try keep all guest happy at the same time. I apologies on all behalves for the times you have been disturbed and hope this doesn't happen in the future. Thankyou again for staying with us. It's a pleasure as always.Regards; Grace

8/10 – Bien

Martin

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The receptionist was excellent and very friendly
Séjour de 2 nuits en septembre 2023
Grace. a répondu le 17 sept. 2023
Hi there,Thankyou for leaving feedback here.I'm really happy you found our receptionist excellent and friendly.Regards; Grace

8/10 – Bien

Cornel

Séjour de 1 nuit en septembre 2023
Grace a répondu le 7 oct. 2023
Hi Cornel, Thankyou for taking your time to leave us feedback here at DaysInn Durham.We hope to serve you again in the near future.Thankyou again,Regars; Grace.

10/10 – Excellent

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The rooms were nice and clean. The staff were very good and helpful. I would consider using Days Inn again.
Séjour de 3 nuits en septembre 2023
Tracey a répondu le 15 sept. 2023
Thank you for your feedback, we are happy to hear that you enjoyed your stay, hope to see you again in the near future

10/10 – Excellent

Paramjit

Séjour de 1 nuit en septembre 2023
Grace a répondu le 9 sept. 2023
Thankyou for taking your time to leave us a review here t Daysinn Durham.We look forward to serving you in the near future. Thanks again; Grace

10/10 – Excellent

Eileen

Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect for an overnight stop. Very nice clean comfortable room. Reception staff (Grace) very helpful. My dog was allowed in my room and there were very nice well kept grass areas to take him for a walk. I would definitely stay there again.
Séjour de 1 nuit en septembre 2023
Tracey a répondu le 8 sept. 2023
Thank you for your lovely review, so Happy you enjoyed your stay with us, and look forward to seeing you again in the near future Regards

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points faibles : État et installations de l’hébergement
Jason
I am satisfied with staying overall but the facility is a little but old, especially tap in the bathroom does not work properly and water does not stop…
Séjour de 1 nuit en août 2023
Grace a répondu le 29 août 2023
Hi Jason, Thankyou for taking your time to write a review.I'm sorry about the taps in bathroom-I would've happily moved rooms for you because of the issue; I do apologies about this sincerely however we are due a full refurbishment which will be taking place in the next coming months and hope to see you then for you to experience the new hotel.Thankyou again,Regards; Grace. DaysInn Durham.

10/10 – Excellent

Stephanie

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2023
Grace a répondu le 18 août 2023
Thankyou very much for taking your time to give us a review here at Daysinn Durham.We really appreciate this and wish to serve you again in the very near future.Thanks again;Regards; Grace.

10/10 – Excellent

Philip

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023
Tracey a répondu le 17 août 2023
Thank you for taking the time to leave a review, so Happy to hear that you enjoyed your stay and look forward to seeing you again in the near future Kind Regards

10/10 – Excellent

Claire

Séjour de 1 nuit en juillet 2023
Grace a répondu le 25 juill. 2023
Hi Claire,Thankyou for taking your time to leave us a good review.We really appreciate it and hope to see you again in the future.Thanks again;Days Inn Durham reception.

10/10 – Excellent

Anne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
One small comment. Where the lock is fitted into the door there is a gap between the door & the frame. I could see out into the corridor so assume when I had the room light on someone could likely see me in the room. I took a photo.
Séjour de 1 nuit en juillet 2023
Days Inn Durham a répondu le 22 juill. 2023
Sorry to hear this Anne we are currently waiting for a date for the hotel to be updated so hopefully next time you stay with us it will be a better experience for yourself.

6/10 – Acceptable

Fasil

Far from anything
Séjour de 1 nuit en juillet 2023
Grace a répondu le 18 juill. 2023
Dear Guest,Thankyou for your feedback; I'm sorry we didn't meet your expectations this time but hope you chose to stay with us in the future.Regards; Days Inn reception.

8/10 – Bien

Bernard

Points forts : Propreté, état et installations de l’hébergement
Séjour de 4 nuits en juillet 2023
Grace a répondu le 20 juill. 2023
Dear guest,Thankyou for your review.We hope you enjoyed your stay.Thanks again; Days Inn Durham.

8/10 – Bien

Ronald

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was good for the price. A bit far from Durham, however.
Séjour de 2 nuits en juillet 2023
Iwona Kijuc a répondu le 9 juill. 2023
Thank you very much for reviewing our hotel. Here at Days Inn we really value our guests’ feedback, and we use this to improve our hotel I do hope we welcome you in the close future Kind regards

6/10 – Acceptable

anilreddy

Points forts : Service et personnel
Séjour de 1 nuit en juillet 2023
Grace a répondu le 4 juill. 2023
Hi guest. Thankyou for your review/feedback. We look forward to seeing you again in the future.Many thanks;Daysinn Reception.

2/10 – Terrible

Tony

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
The bathroom toilet was very dirty - asked for it to be cleaned and it was never done. Internet never worked - was told it is always like that it rarely ever works. This place requires a discussion with management.
Séjour de 3 nuits en juin 2023
Tracey a répondu le 3 juill. 2023
Hi Thank you for your feedback, I am saddened to hear that you experienced these problems with your stay, This is not our usual practice and will be looked into as to why these requests were not fulfilled, I am really sorry that these matters have spoilt your stay

6/10 – Acceptable

C

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juin 2023
Grace a répondu le 26 juin 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Durham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the room wasn't up to standard. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Médiocre

Victoria

Voyage en famille, Voyage d’affaires
Points faibles : Propreté, état et installations de l’hébergement
Efficient check in Got to the room and saw it was very basic (Not a problem, we were there for a uni visit, and just needed somewhere to sleep) The room was very tired and dated. Hair on the bed, dusty surfaces and the cold tap in the bathroom didn’t work. (We had to use the bath tap to brush our teeth). Expensive at £123 for a twin room; you’re paying for the location.
Séjour de 1 nuit en juin 2023
Iwona Kijuc a répondu le 19 juin 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Durham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the room wasn't up to standard. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 – Bien

Hazel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en juin 2023
Tracey a répondu le 14 juin 2023
Thank you for your feedback, pleased to hear that you enjoyed your stay, look forward to seeing you again in the near future

10/10 – Excellent

danielle

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean, efficient and cheap.
Very good value for money
Séjour de 1 nuit en juin 2023
Tracey a répondu le 7 juin 2023
Thank you for your feedback , Happy to hear you enjoyed your stay with us, look forward to seeing you again in the near future Regards

10/10 – Excellent

Graham

Séjour de 2 nuits en mai 2023
Tracey a répondu le 30 mai 2023
Thank you for taking the time to leave a review, so happy you enjoyed your stay and hope to see you again in the near future Regards

8/10 – Bien

Anthony

Séjour de 1 nuit en mai 2023
Iwona Kijuc a répondu le 24 mai 2023
Thank you very much for reviewing our hotel. Here at Days Inn we really value our guests’ feedback, and we use this to improve our hotel .We are glad you enjoyed your stay with us! Look forward to welcoming you back in the near future!

10/10 – Excellent

Peter

Séjour de 1 nuit en mai 2023
Tracey a répondu le 20 mai 2023
Thank you for your review, so happy to hear your stay went well, and look forward to seeing you again in the near future Regards

8/10 – Bien

David

Voyage d’affaires
Points forts : Service et personnel, confort de la chambre
Value
Cheap and cheerful. Dave don’t expect the ritz and you won’t be disappointed
Séjour de 1 nuit en avril 2023
TB a répondu le 18 mai 2023
Thank you for your feedback, we are pleased you enjoyed your stay, look forward to welcoming you back in the futureRegards

8/10 – Bien

Jade

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Good but some communication issues
Overall stay was good but we received an email to say there had been a problem qith payment and to call them or the booking would be cancelled. I had to call 4 times to manage to speak to someone who would help. We were at a wedding and kept being hung up on on or asked to call back later. Eventually the last woman i spoke to took my payment and was very pleasant but took alot to get there. I will say our check in was completed by the cleaning lady who couldnr do enough to help us. She amended our room so we could check in early and was very friendly. I am unsure if they are short staffed and that is why there is not always someone on reception. The room itself was fine with good standard of cleanliness.
Séjour de 1 nuit en avril 2023
Tracey a répondu le 18 avr. 2023
Thank you for your feedback we welcome all feedback, as this helps us to improve our services to ensure all guests have an enjoyable stay. Sorry to hear that you had trouble getting through to reception, hope this did not spoil your stay too much Regards Reception

6/10 – Acceptable

Biola

Séjour de 1 nuit en avril 2023
JH a répondu le 13 avr. 2023
Thank you, we would like to like what we can do to make you stay with us in the future regarding your score you give us. Regards Reception

10/10 – Excellent

Leigh

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fantastic
Fantastic stay to visit friends
Séjour de 1 nuit en mars 2023
JH a répondu le 2 avr. 2023
Thank you for the review, pleased your enjoyed your stay look forward to seeing you in the future.Regards Reception Team

8/10 – Bien

Alan

Séjour de 1 nuit en mars 2023
reception a répondu le 24 mars 2023
thank you for the score you gave us much appreciated

8/10 – Bien

Susan

Voyage en groupe
Satisfied
Wonderful staff. Very clean. Facilities are as per a service station.
Séjour de 1 nuit en mars 2023
Tracey (Receptionist) a répondu le 14 mars 2023
HelloThank you for taking the time to leave a review, we are so happy you enjoyed your stay, and look forward to seeing you again, in the near futureRegards