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The General Palmer Hotel

4.0 star property
Historic hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for The General Palmer Hotel

Interior entrance
Mountain view
Lobby sitting area
Lobby lounge
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
In the heart of Durango, The General Palmer Hotel combines historic charm with modern comforts. Enjoy a continental breakfast, connect to in-room WiFi, and unwind on the terrace or explore the library. Guests rave about the central location and helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Suite, 1 King Bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Pillowtop bed
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential King Suite

Presidential King Suite

Presidential King Suite

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Ceiling fan
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Ceiling fan
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Ceiling fan
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Ceiling fan
Blackout drapes/curtains
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Ceiling fan
Blackout drapes/curtains
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Ceiling fan
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(24 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Ceiling fan
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Ceiling fan
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(28 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Ceiling fan
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
567 Main Avenue, Durango, CO, 81301

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.2 km
  • Durango Area Tourism Office - 3 min walk - 0.3 km
  • Animas River Trail - 5 min walk - 0.5 km
  • Fort Lewis College - 13 min walk - 1.2 km
  • San Juan National Forest Supervisor's Office - 17 min walk - 1.4 km

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • Durango–La Plata County Airport (DRO) - 22 min drive

Restaurants

  • ‪lone spur cafe - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Steamworks Brewing Company - ‬5 min walk
  • ‪Durango Coffee Company - ‬2 min walk
  • ‪Denny's - ‬4 min walk

About this property

The General Palmer Hotel

Upscale historic hotel near Durango and Silverton Narrow Gauge Railroad
Located close to Durango Area Tourism Office and Durango Arts Center, The General Palmer Hotel provides free continental breakfast, a terrace, and a library. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A banquet hall, concierge services, and a 24-hour front desk
  • Coffee/tea in the lobby, smoke-free premises, and tour/ticket assistance
  • Guest reviews speak highly of the central location, helpful staff, and first-rate property condition
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and bathrobes.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with hydromassage showers and designer toiletries
  • 42-inch flat-screen TVs with premium channels
  • Daily housekeeping and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

Frequently asked questions

Is The General Palmer Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The General Palmer Hotel?

As of Aug 28, 2025, prices found for a 1-night stay for 2 adults at The General Palmer Hotel on Sept 1, 2025 start from CA $301.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The General Palmer Hotel?

Self parking is free at this property.

What time is check-in at The General Palmer Hotel?

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at The General Palmer Hotel?

Check-out is at 11 AM. Late check-out is available for USD 75.00 (subject to availability).

Where is The General Palmer Hotel located?

Located in Historic Downtown Durango, this historic hotel is within a 5-minute walk of Durango and Silverton Narrow Gauge Railroad, Durango Area Tourism Office, and Animas River Trail. Durango Arts Center and Animas River are also within 15 minutes. Durango Narrow Gauge Railroad Station is only a 2-minute walk.

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The General Palmer Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1007 reviews
Rating 8 - Good. 215 out of 1007 reviews
Rating 6 - Okay. 68 out of 1007 reviews
Rating 4 - Poor. 30 out of 1007 reviews
Rating 2 - Terrible. 21 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to.stay
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Hotel
Stayed 1 night in Aug 2025

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful classic hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Shannon

Liked: Amenities, property conditions & facilities
Beautiful property, great location, good breakfast, friendly staff. We would stay there again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a unique historic hotel that has been well maintained and updated while retaining its original character. It was a delight to stay there and experience its charm.
Stayed 3 nights in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and pleasant with a great location close to the train station and downtown.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great staff, uber convenient location
Stayed 1 night in Aug 2025

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location if you’re planning to ride the trains to Silverton. Very nice staff and the room was clean and quiet.
Stayed 3 nights in Aug 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay breakfast was good. Very clean and surprisingly quiet even though we wete right next to the train station.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel !!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful. Location great for dining and riding the train.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Really close to the Train Station.
Stayed 4 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Amenities
The staff was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. Helpful staff to a fault!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff ..very beautiful older building with lots of class...steps from the durango train..perfect place to stay..i was treated like a queen..we will be back!
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!! Chandler was extremely helpful helping with several special requests ahead of our arrival. Highly recommend this property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the Durango-Silverton train station.
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Great service and nice location
Stayed 2 nights in Jun 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The General Palmer Hotel provides an American Victorian era experience but with freshness and an updated feel. The staff are super helpful, the bedroom very comfortable and homey, and the surrounding area filled with restaurants, music, and delightful things to do in a gorgeous setting. I definitely will return!!
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Walking distance to shopping and restaurants. A beautiful hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Londa

Liked: Cleanliness, staff & service, property conditions & facilities
Charming, historical, different than the same old thing. I loved it.
Stayed 2 nights in Aug 2025

10/10 Excellent

JEFF

Liked: Amenities
Great place to stay in the heart of downtown
Stayed 1 night in May 2025

10/10 Excellent

Rhonda

Liked: Cleanliness
Beautiful historical hotel right in the heart of Durango! We were able to walk everywhere. Staff was very nice and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, service, and experience
Stayed 1 night in Jun 2025