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Apex City Quay Hotel & Spa – Avis

4 out of 5
Apex City Quay Hotel & Spa
1 West Victoria Dock Road, Dundee, Scotland

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 681 avis sur 1004." "
Note de 8 – Bien, d’après 237 avis sur 1004." "
Note de 6 – Acceptable, d’après 56 avis sur 1004." "
Note de 4 – Médiocre, d’après 23 avis sur 1004." "
Note de 2 – Terrible, d’après 7 avis sur 1004." "

9,6/10

Propreté

9,4/10

Service et personnel

9,2/10

Commodités

9,2/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

6/10 – Acceptable

mark

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Not my best stay
The Positives: All the staff were friendly and very helpful. The room was very well organised.. The chair and pouf were well appreciated.. The bed comfortable.. The negatives: The revolving front door is a complete joke.. It is too small and too slow causing anyone with cases to get jammed inside.. This is wholly unacceptable.. The roads outside were extremely noisy with one other guest describing it to me like 'the Fast and Furious'.. The noise penetrates the rooms and can spoil sleep... The shower despite adjustment would only send out cool not hot water.. I took breakfast but was severely dissatisfied.. After being presented with the menu was informed that I could only choose one item.. I was hungry and at the price I felt I could have my choice and not be limited.. I chose the bagel with hollandaise sauce and smoked salmon.. I also ordered porrige (something I was apparently allowed)... The order came and the porrige was the worst I have ever tasted.. I would describe it as gruel.. Something even Oliver Twist might have refused to eat.. Moving on to the other dish.. This was tasty but cold.. Unfortunately there was a large piece of egg shell in it.. I tried the leisure facilities and was also disappointed. There were no changing places leading to an unpleasant communal undressing.. The pool quite undersized.. Water temperature favourable but places for about 4 persons only to do small laps.. The jacuzzi was also too small.. The management please take note.
Séjour de 1 nuit en avril 2023
David a répondu le 27 avr. 2023
Dear  Mark,Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback. Your feedback is important to us and is appreciated as we continually strive to enhance our service and facilities.  I am disheartened to read that there were some aspects of your stay which did not meet your expectations, as we aim to ensure that all of our guests have an exceptional stay with us. Please accept my sincerest apologies we have fallen short on this occasion.Please do accept my sincere apologies for the lack of quality you experienced with the food you received during breakfast. Please be assured that in an effort to rectify this issue, your feedback will be passed along to the head chef to investigate further. Thank you for your feedback regarding the spa, our pool is designed as a leisure pool and due to space restraints we are unable to increase the size of the pool or the jacuzzi. Our spa also offers separate male and female changing rooms with lockers, showers and 2 cubicles designed for guests who require more privacy, please accept my apologies if you were not shown through the area to get changed.I look forward to welcoming you back to the Apex City Quay Hotel and Spa in the not too distant future.  Kind regards

10/10 – Excellent

Marie-Hélène

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent hôtel, très bien situé!
Séjour de 1 nuit en septembre 2022
fiona a répondu le 2 oct. 2022
Good morning Marie-Helene,Thank you for taking the time to share your feedback, it was great to see how much you enjoyed your recent stay with us.We hope we have the chance to welcome you back to the hotel again in the not too distant future.Best wishesFiona

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bon séjour
Rien à redire, hôtel agréable
Séjour de 1 nuit en janvier 2022
sarah a répondu le 7 févr. 2022
Merci, nous souhaitons vous accueillir a nouveau dans le futur! Sincerement Sarah

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2020
Claire a répondu le 21 sept. 2020
Good Evening, Thank you for taking the time to review your recent stay with us In Dundee. I was delighted to see that we received 8 out of 10 stars. I hope we will get the opportunity to welcome you back in the near future! Warm Regards, Claire Reception

10/10 – Excellent

Gregory

Points forts : Propreté, état et installations de l’hébergement
Phenomenal experience
Séjour de 9 nuits en mai 2024
Craig a répondu le 22 mai 2024
Dear Gregory, Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback.  I am delighted to see that you enjoyed your experience and would recommend our hotel. Your feedback is important to us and is appreciated as we continually strive to improve our guest service and facilities.I look forward to welcoming you back to the Apex City Quay Hotel and Spa in the not too distant future.Kind regards,Craig

8/10 – Bien

James

Voyage de couple
Points forts : Service et personnel, commodités
Needs a little tlc to make it better and new beds
Séjour de 2 nuits en mai 2024
David a répondu le 17 mai 2024
Dear James,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us. Thank you for the feedback on the beds, I will be sure to pass this to the housekeeping manager. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

8/10 – Bien

Judy

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall a good stay. A couple of negatives, housekeeping didn’t make up the room, and the room was rather hot.
Séjour de 1 nuit en avril 2024
David a répondu le 17 mai 2024
Dear Judy,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us. Thank you for the feedback on housekeeping not making up the room, I will be sure to speak to the housekeeping manager regarding this. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

8/10 – Bien

Louise

Points forts : Service et personnel, état et installations de l’hébergement
There were stains on the carpets. In bad need of being lifted. The rest of the facilities were good although, the pool area is swamped with members of the public and it’s difficult to get a space in the sauna, whirlpool etc. having to queue or be sitting on someone’s lap! Staff really friendly, bar area nice
Séjour de 2 nuits en avril 2024
David a répondu le 15 mai 2024
Dear Louise,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the friendly staff made a positive impact on your time with us. Thank you for the feedback regarding the carpet in the bedroom, I will pass this to the housekeeping manager to investigate further. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 – Excellent

Lisa

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Séjour de 1 nuit en mai 2024
Craig a répondu le 12 mai 2024
Dear Lisa,Thank you for choosing to stay with us at Apex City Quay Hotel & Spa and for taking the time to leave your feedback. I am so pleased to see that you enjoyed your stay with us.I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards, Craig

6/10 – Acceptable

Josephine

Points forts : Service et personnel, état et installations de l’hébergement
The room smelled like a charity store. Extremely musty and even though there appeared to be rooms available on Expedia, I was told they were fully booked and couldn't upgrade me even though I am an Expedia platinum member. The bathroom was clean, however. In addition, even though I booked a massage, they could not offer me a bathrobe or slippers! Did not live up to the standards of the Apex hotel in Edinburgh. Lastly, I found the bed extremely uncomfortable. It fell like it might be a box spring instead of the mattress.
Séjour de 1 nuit en mai 2024
Sophie a répondu le 12 mai 2024
Dear Josephine,Thank you for your recent stay and review regarding the hotel. I do apologise regarding the issued that arose during your stay. Upgrades are subject to availability. I have passed your feedback across to the housekeeping manager regarding the mattress. Thank you for brining this to my attention.Kind regards,Sophie

10/10 – Excellent

alishba

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were very welcoming and friendly! Reassured myself and other guest of anything we need that they are here! The spa staff were welcoming and friendly! Such a safe atmosphere and the room did not disappoint! We were on the top floor and the view was amazing and felt very comfortable immediately!
Séjour de 1 nuit en mai 2024
David a répondu le 9 mai 2024
Dear AlishbaThank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the welcoming staff and hotel views made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

8/10 – Bien

Joan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very well managed with friendly staff. Found the bedroom too hot.
Séjour de 3 nuits en avril 2024
Ewelina a répondu le 7 mai 2024
Dear Joan,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am delighted to read that you have enjoyed your stay with us. Please do accept my sincere apologies for the lack of air conditioning in the room and for the subsequent impact that this has had on your stay. We do try to mitigate the impact of the heating by providing a fan in the room, however I can entirely empathise that this is not always sufficient.I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

10/10 – Excellent

Karen

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent stay with exceptional staff
Séjour de 1 nuit en mai 2024
David a répondu le 7 mai 2024
Dear Karen,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the exceptional staff made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

8/10 – Bien

David

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good hotel in central location. Helpful friendly staff. Breakfast mediocre
Séjour de 2 nuits en mai 2024
David a répondu le 7 mai 2024
Dear DavidThank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the hotel location and friendly staff made a positive impact on your time with us. Thank you for the feedback on the breakfast, I will be sure to pas your feedback to the head chef to investigate further. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 – Excellent

Sani

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the pool
Séjour de 2 nuits en avril 2024
Craig a répondu le 3 mai 2024
Dear Sani, Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback. I am delighted to see that you enjoyed your experience and would recommend our hotel. Your feedback is important to us and is appreciated as we continuallystrive to improve our guest service and facilities.I look forward to welcoming you back to the Apex City Quay Hotel and Spa in the not too distant future.Kind Regards,Craig

10/10 – Excellent

Shona

Voyage en famille
Points forts : État et installations de l’hébergement
Fabulous.
Séjour de 1 nuit en avril 2024
Ewelina a répondu le 1 mai 2024
Dear Shona,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am delighted to read that you have given us 5 out of 5 in your score.I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

10/10 – Excellent

Claire

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely comfortable room and friendly helpful staff
Séjour de 1 nuit en avril 2024
Ewelina a répondu le 1 mai 2024
Dear Claire,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am delighted to read that you have given us 5 out of 5 in your score, thank you for mentioning our friendly and helpful staff; your kind words are very rewarding to read.I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

10/10 – Excellent

Catriona

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great time with friends, had a lovely time in the spa. Popped out for local dinner then bed n breakfast which was lovely and relaxing.
Séjour de 1 nuit en avril 2024
Ewelina a répondu le 1 mai 2024
Dear Catriona,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am delighted to read that you have given us 5 out of 5 in your score and that you have had lovely and relaxing time with us.I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

10/10 – Excellent

Kenneth, Kilmaurs

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay at the Apex Dundee. Fantastic Staff who are always helpful and pleasant. Special mention to receptionist Ewalina, a credit to Apex. Thanks again :-)
Séjour de 1 nuit en avril 2024
Ewelina a répondu le 1 mai 2024
Dear Kenneth,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am delighted to read that you have given us 5 out of 5 in your score, it was a pleasure to welcoming you once again at the Apex.I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

10/10 – Excellent

Peter

The staff were excellent and nothing was too much for them. The room was first class as was the whole place in general.
Séjour de 1 nuit en avril 2024
Craig a répondu le 25 avr. 2024
Dear Peter,  Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback.  I am delighted to see that you enjoyed your experience and would recommend our hotel. Your feedback is important to us and is appreciated as we continually strive to improve our guest service and facilities.I look forward to welcoming you back to the Apex City Quay Hotel and Spa in the not too distant future. Kind Regards, Craig

10/10 – Excellent

Alison

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Apex is within easy walking distance of train station as well as city centre.
Séjour de 2 nuits en avril 2024
Craig a répondu le 24 avr. 2024
Dear Alison, Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback.I look forward to welcoming you back to the Apex City Quay Hotel and Spa in the not too distant future.Kind Regards,Craig

10/10 – Excellent

William

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff very helpful and friendly
Séjour de 2 nuits en avril 2024
Elle a répondu le 20 avr. 2024
Dear William,Thank you for staying with us at Apex City Quay Hotel and Spa and for leaving your feedback. We are glad you enjoyed your stay, especially your positive interactions with our staff. We hope we can welcome you back soon. Kind regards, Elle

10/10 – Excellent

Victoria Alexandra

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Spacious room, appreciated having both shower and separate bath.
Séjour de 2 nuits en avril 2024
Elle a répondu le 20 avr. 2024
Dear Victoria,Thank you for staying with us at Apex City Quay Hotel and Spa and for leaving your feedback. We are glad you enjoyed your stay and hope to welcome you back soon. Kind regards, Elle

10/10 – Excellent

Robert

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very comfortable and friendly
Séjour de 7 nuits en avril 2024
Elle a répondu le 20 avr. 2024
Dear Michael,Thank you for staying with us at Apex City Quay Hotel and Spa and for leaving your review. We are glad you enjoyed your stay and hope we can welcome you back soon. Kind regards, Elle

10/10 – Excellent

Paul

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel was lovely easy to find , staff and facilities were good
Séjour de 2 nuits en avril 2024
Gillian a répondu le 14 avr. 2024
Dear Paul,Thank you for choosing to stay with us at Apex City Quay Hotel and Spa and for taking the time to leave your feedback. I am so pleased to see that you enjoyed your stay with us and I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

10/10 – Excellent

Alan

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Cleaning was excellent and bed comfy.
Séjour de 6 nuits en mars 2024
David a répondu le 11 avr. 2024
Dear Alan,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the comfy bed and cleanliness made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards, David

6/10 – Acceptable

scott

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Overall nice hotel.
Séjour de 2 nuits en avril 2024
Craig a répondu le 9 avr. 2024
Dear Scott,  Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback.  I am delighted to see that you enjoyed your experience and would recommend our hotel. Your feedback is important to us and is appreciated as we continually strive to improve our guest service and facilities, and should you have a moment to spare, I wondered if you would be so kind as to post any comments you may have on Trip Advisor. Please do not feel obliged to do so, but it is always good to be able to advertise positive feedback.  I look forward to welcoming you back to the Apex City Quay Hotel and Spa in the not too distant future, if I can be of assistance in any future reservations please feel free to contact me. Kind Regards,Craig

10/10 – Excellent

Rajeshree

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Craig a répondu le 9 avr. 2024
Dear Rajeshree,  Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback.  I am delighted to see that you enjoyed your experience and would recommend our hotel. Your feedback is important to us and is appreciated as we continually strive to improve our guest service and facilities, and should you have a moment to spare, I wondered if you would be so kind as to post any comments you may have on Trip Advisor. Please do not feel obliged to do so, but it is always good to be able to advertise positive feedback.  I look forward to welcoming you back to the Apex City Quay Hotel and Spa in the not too distant future, if I can be of assistance in any future reservations please feel free to contact me. Kind Regards,Craig

10/10 – Excellent

Leonard

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Great Hotel just wish Local Authority could implement a clean up of derelict properties around it
Séjour de 2 nuits en avril 2024
Ewelina a répondu le 6 avr. 2024
Dear Leonard,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am delighted to read that you have enjoyed your stay with us.I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards

10/10 – Excellent

Mark

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
Craig a répondu le 6 avr. 2024
Dear Mark, Thank you for choosing to stay with us at Apex City Quay Hotel and Spa, and for taking the time to share your feedback.  I am delighted to see that you enjoyed your experience and would recommend our hotel. Your feedback is important to us and is appreciated as we continually strive to improve our guest service and facilities.I look forward to welcoming you back to the Apex City Quay Hotel and Spa in the not too distant future.Kind RegardsCraig

10/10 – Excellent

Joelle, Seattle

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I will always choose to stay at Apex. The property, amenities and location are great for Dundee.
Séjour de 3 nuits en mars 2024
Elle a répondu le 7 avr. 2024
Hello Joelle,Thank you for taking the time to share your feedback. It is great to hear how much you enjoy staying at the hotels. Your feedback is important to us and is appreciated as we continually strive to enhance our service and facilities.Best Regards, Elle

8/10 – Bien

veronica

Voyage de couple
Great value
Séjour de 1 nuit en mars 2024
Gillian a répondu le 3 avr. 2024
Dear Veronica,Thank you for choosing to stay with us at Apex City Quay Hotel and Spa and for taking the time to leave your feedback. I am so pleased to see that you enjoyed your stay with us and I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

10/10 – Excellent

Barbara

Points forts : Commodités
Very nice hotel. Welcoming and helpful staff. All seem happy to be working there.
Séjour de 1 nuit en avril 2024
Gillian a répondu le 2 avr. 2024
Dear Barbara, Thank you for choosing to stay with us at Apex City Quay hotel and spa and for taking the time to leave your feedback. I am so pleased to see that you enjoyed your stay, especially the helpful and welcoming staff. I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

10/10 – Excellent

Maddison

Séjour de 1 nuit en mars 2024
Ewelina a répondu le 21 avr. 2024
Dear Maddison,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. I am delighted to read that you have enjoyed your stay with us and thank you for giving us 5 out of 5 in your score. I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

8/10 – Bien

Helen

Voyage en famille
Points forts : Propreté, service et personnel
I booked a three day trip the reason for booking the Apex was the swimming pool and jacuzzi but when booking I was never told that it would be closes on one of my days this is unacceptable this should be stated on the booking form
Séjour de 3 nuits en mars 2024
Gillian a répondu le 1 avr. 2024
Dear Helen,Thank you for choosing to stay with us at Apex City Quay hotel and spa and for taking the time to leave your feedback.Please accept my sincerest apologies regarding the spa closure and the lack of notice. I have passed on your feedback to our marketing team to see where we can improve in this area.I do hope we have the opportunity to welcome you back in the not so distant future.Kind regards,Gillian

6/10 – Acceptable

Robert

Voyage de couple, Voyage d’affaires
Points forts : Service et personnel
The mattresses are wearing they had the shape of a worn mattress where people lay every nigh. Pillows were really bad . I had to put two pillows into one pillow case to firm them up the quilts have nothing left in them ?. Really I had to fold it in half to keep warm . For the price we pay for a 3 stay hotel they should start putting miney back into it before bits too late. Just seems this year the rooms could do with upgrading and it needs doing quickly before customers start to go elsewhere. The staff are brilliant and should be told so by whoever is in charge . The cleaning staff do a great job to keep the rooms like they do but the rooms and bedding really do need upgrading
Séjour de 2 nuits en mars 2024
Gillian a répondu le 30 mars 2024
Dear Robert,Thank you for choosing to stay with us at Apex City Quay Hotel and Spa and for taking the time to leave your feedback.Thank you very much for your kind words about our staff, especially our housekeeping staff.Please accept my apologies regarding the bedding. Please be assured that I will pass on your feedback to our housekeeping manager to see where we can improve/replace where necessary. I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

10/10 – Excellent

ALAN, LAURENCEKIRK

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful room and hotel fab
Séjour de 1 nuit en mars 2024
Gillian a répondu le 30 mars 2024
Dear Alan,Thank you for choosing to stay with us at Apex City Quay Hotel and Spa and for taking the time to leave your feedback.I am so pleased to see that you enjoyed your stay with us, and I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

8/10 – Bien

Kenneth, Kilmaurs

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Usual friendly welcoming from the staff.
Séjour de 1 nuit en mars 2024
Ewelina a répondu le 25 mars 2024
Dear  Kenneth,Thank you for choosing to stay with us again at Apex City Quay Hotel and Spa, and for taking the time to share your feedback. Your feedback is important to us and is appreciated as we continually strive to enhance our service and facilities.  I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

8/10 – Bien

Mandi

Voyage de couple
Points forts : Commodités
We were in superior room directly above main entrance. Due to noise smokers and vapours we had a terrible sleep. Noise and conversations kept us awake most of the night. This visit was for a special birthday but was ruined by lack of sleep from noise below our room,
Séjour de 1 nuit en mars 2024
Sophie a répondu le 26 mars 2024
Dear Mandi,Thank you for staying with us at Apex City Quay Hotel and Spa. Please do accept my apologises regarding the noise that occurred during your stay from outside the hotel. Please be assured I have passed your feedback across to the front office manager to investigate. Thank you for brining this to my attention.Kind regards,Sophie

10/10 – Excellent

Gavin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Gillian a répondu le 11 avr. 2024
Dear Gavin, Thank you for choosing to stay with us at Apex City Quay Hotel & Spa, and for taking the time to leave your feedback. I am so pleased to see that you enjoyed your stay with us and I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

8/10 – Bien

Hilda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Ewelina a répondu le 15 mars 2024
Dear Hilda,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback. Thank you for giving us 4 out of 5 in your score. I hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards,

10/10 – Excellent

LAURENCE

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Two day stay very enjoyable.
Séjour de 2 nuits en mars 2024
David a répondu le 5 mars 2024
Dear Laurence,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and your two day stay was very enjoyable. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 – Excellent

Johnathan

Séjour de 1 nuit en mars 2024
Sophie a répondu le 23 mars 2024
Dear Jonathan,Thank you for staying with us at Apex City Quay, I am glad you enjoyed your stay and took the time to leave a review. We hope to welcome you back in the near future.Kind regards,Sophie

10/10 – Excellent

John

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very comfortable and pleasant friendly staff.
Séjour de 2 nuits en février 2024
David a répondu le 27 févr. 2024
Dear John,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the hotel was comfortable and staff were friendly made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 – Excellent

calum

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
nice hotel, good food and good facilities
Séjour de 1 nuit en février 2024
David a répondu le 26 févr. 2024
Dear Calum,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the good food and facilities made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 – Excellent

Mandy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rooms are clean and soacious and staff Friendly and welcoming
Séjour de 1 nuit en février 2024
David a répondu le 25 févr. 2024
Dear Mandy,Thank you for taking the time to review your recent stay with us, it is very much appreciated. I was delighted to read that you enjoyed your time with us and that the rooms spacious and clean, and the staff were very welcoming made a positive impact on your time with us. I do hope we will be given the opportunity to welcome you back in the not too distant future. Warm Regards,

10/10 – Excellent

Sara

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en février 2024
Ewelina a répondu le 25 févr. 2024
Hello Sara,Thank you for staying at Apex City Quay Hotel and Spa and for taking time to share your feedback.I am delighted to read that you have enjoyed your stay with us and thank you for giving us 5 out of 5 in your score. I do hope we will have an opportunity to welcome you again during your next trip to Dundee.Warmest Regards

8/10 – Bien

Robert

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
It was ok
Séjour de 2 nuits en février 2024
Fiona a répondu le 22 févr. 2024
Good morning Robert,Thank you for taking the time to share your feedback. It was great to see how much you enjoyed your recent stay and we look forward to welcoming you back to the hotel again in the not too distant future.Best WishesFiona

10/10 – Excellent

C

Séjour de 3 nuits en février 2024
Gillian a répondu le 23 févr. 2024
Dear C, Thank you for choosing to stay with us at Apex City Quay Hotel and Spa and for taking the time to leave your feedback. I am so pleased to see that you enjoyed your stay with us and I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards,Gillian

10/10 – Excellent

Claire

Séjour de 1 nuit en février 2024
Gillian a répondu le 21 mars 2024
Dear Claire, Thank you for choosing to stay with us at Apex City Quay Hotel and Spa and for taking the time to leave your feedback. I am so pleased to see you enjoyed your stay with us and I do hope we have the opportunity to welcome you back in the not so distant future. Kind regards, Gillian