Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We'd like to thank you for your wonderful feedback and review after your recent stay at Sofitel Dubai The Dubai.We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us.Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them.Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear valued Guest,Greetings from Sofitel Dubai The Palm!On behalf of the entire Sofitel team, I would like to express my gratitude while reading your detailed feedback following your recent stay. Nothing is more rewarding and encouraging for us than such a heart-warming note you shared. I am grateful for your compliments on the services of our “Heartists”Looking forward to welcoming you again.Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

Dear Valued Guest, Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies.We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur.At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us.We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique..Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Greetings from Sofitel Dubai The Palm!We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest,Greetings from Sofitel Dubai The Palm!It is such a pleasure to read your compliments following your visit to Sofitel Dubai The Palm. You have summed up eminently nicely the guest experience we would hope all of our guests have that they feel recognized.It is all about the attention to detail, and joy of interacting with our guests, and hopefully giving great and thoughtful insights and recommendations. We are so privileged to have such a brilliant clientele, that we as ''Heartists'' should give you our best!Thank you for encouraging readers to experience staying in our hotel; we hope to see you soon in your second home.Sincerely,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

Dear Valued Guest, Thank you so much for taking the time to leave us this amazing review.We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel.We look forward to welcoming you back with us.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest,Greetings from Sofitel Dubai The Palm!We'd like to thank you for your wonderful feedback and review after your recent stay at Sofitel Dubai The Dubai.We're thrilled to hear that we exceeded your expectations and that you had a wonderful time with us.Thank you for emphasizing our colleagues' service as well, and please know that your constructive feedback will be shared with them.Best Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest,Thank you for taking the time to share your valuable feedback.As we look at each and every feedback for the source of improvement, we concluded from your rating that there are some aspects that hampered your stay and we truly apologize for your dissatisfactory experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.Kind Regards,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai the Palm!

Dear Valued Guest, Greetings from Sofitel Dubai The Palm!We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest,Thank you so much for this wonderful review!Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon.Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you for your most valuable feedback.Behind success of any organization are the prestigious guests like you. It has been a privilege to have you as our valued guests.We look forward to welcoming you back with us.Sincerely,Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest, Thank you for taking time out to share feedback of your experience with us.We are elated to read that you had a memorable stay and that our services exceeded your expectations. Inspired by the principles of mindfulness.Sofitel Dubai The Palm is a haven designed to let you focus on feeling whole — present in mind, nourished in body and revitalized in spirit.We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back.Kind Regards,Antonio OstuniDirector of Operations Sofitel Dubai The Palm!

Dear Valued Guest, Thank you so much for taking the time to leave us this amazing review.We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel.We look forward to welcoming you back with us.Sincerely,Antonio OstuniDirector of Operations Sofitel Dubai The Palm!

Dear Valued Guest,Greetings from Sofitel Dubai The Palm!Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Valued Guest,Greetings from Sofitel Dubai The Palm!Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Valued Guest, Greetings from Sofitel Dubai The Palm!We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind regards,

Dear Valued Guest,Greetings from Sofitel Dubai The Palm!Thank you for your review of our Resort following your experience with Sofitel Dubai The Palm. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve. It is of course with great concern we have learned that your experience did not meet your expectations. We would be grateful for the opportunity to discuss your experience with us and endeavour to personally restore your trust in Sofitel Dubai The Palm Resort &Spa. Kind Regards,

Dear Valued Guest,Greetings from Sofitel Dubai The Palm!Thanks for the great rating. We really appreciate it. We are happy that you had a nice experience in our Award-Winning Hotel in Palm Jumeirah.

Dear Anthony Louis, Greetings from Sofitel Dubai The Palm!Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Valued Guest,Greetings from Sofitel Dubai The Palm!Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Valued Guest, Thank you for staying with us at Sofitel Dubai The Palm! We are so happy to hear that you fully enjoyed your time at Sofitel Dubai The Palm. We take pride in ourselves in offering a uniquely French Polynesian experience with warm hospitality, great amenities, and an overall amazing experience. Thank you again and we can't wait to welcome you back to paradise!

Dear Valued Guest, Greetings from Sofitel Dubai The Palm!!We are grateful for your rating on the service delivered by our "Heartists" Looking forward to welcoming you soon.

Dear Valued Guest,Bonjour from Sofitel Dubai The Palm!Thank you very much for your posting regarding your experience in Sofitel Dubai The Palm. We were delighted that you have only positive memories of your stay at Sofitel Dubai The Palm.Gustave, Donald, and Saeed of course provided that personal touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon.

Dear Mr. Benejam,We very much appreciate your comments regarding your stay at the Sofitel Dubai The Palm. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Valued Guest, Greetings from Sofitel Dubai The Palm!We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella AbrahamQuality Assurance Manager Sofitel Dubai The Palm!

Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Sofitel Dubai The Palm. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Chere Madame Sanae, Nous vous remercions d'avoir partagé ce si beau commentaire. Nous sommes ravis que votre expérience au Sofitel The Palm, Dubai se soit déroulée dans les meilleures conditions, et qu’elle fût mémorable. Nous avons à cœur de vous offrir une qualité de service optimal. Soyez assuré que je n'ai pas manqué de partager vos jolis commentaires à l'ensemble des Ambassadeurs qui travaillent au quotidien avec le souci du détail et la passion de l'excellence. Nous espérons avoir le plaisir de vous accueillir très prochainement lors d’un prochain séjour. Cordialement, Hind EL KADIRI Guest Experience Manager Sofitel Dubai The Palm

Chere Madame Sanae, Nous vous remercions d'avoir partagé ce si beau commentaire. Nous sommes ravis que votre expérience au Sofitel The Palm, Dubai se soit déroulée dans les meilleures conditions, et qu’elle fût mémorable. Nous avons à cœur de vous offrir une qualité de service optimal. Soyez assuré que je n'ai pas manqué de partager vos jolis commentaires à l'ensemble des Ambassadeurs qui travaillent au quotidien avec le souci du détail et la passion de l'excellence. Nous espérons avoir le plaisir de vous accueillir très prochainement lors d’un prochain séjour. Cordialement, Hind EL KADIRI Guest Experience Manager Sofitel Dubai The Palm

Dear Valued Guest, Thanks for the great rating. We really appreciate it. We are happy that you had a nice experience in our Award Wining Hotel on the Palm Jumeira. We hope to see you very soon

Cher Hôte, Nous vous remercions d’avoir pris un moment de votre temps pour poster un si chaleureux commentaire sur notre établissement suite à votre visite parmi nous ce mois-ci. Quel plaisir de lire que tout était parfait dès votre arrivée ! Sachez que nous avons partagé vos chaleureux compliments avec l’ensemble de nos équipes. Toutes en furent sincèrement touchées. Nous vous remercions pour votre fidélité envers notre établissement et je puis vous assurer de tous nos efforts pour toujours prendre bien soin de vous sans jamais décevoir la confiance que vous placer en nous. J'espère que nous aurons le grand plaisir de vous recevoir de nouveau parmi nous et de vous offrir une nouvelle expérience d’exception. N’hésitez pas à nous contacter directement en H6541-qm1@sofitel.com. Bien cordialement

Dear Valued Guest, Thanks for the great rating. We really appreciate it. We are happy that you had a nice experience in our Award Wining Hotel on the Palm Jumeira. We hope to see you very soon

Dear Ms. Béatrice, Thank you for taking the time to share your feedback following your recent stay with us. We have taken into consideration your constructive comments. Our team is working on solving these shortfalls to better serve our guests in the future. Sincerely, Guest Relations Team Sofitel Dubai The Palm

Dear Valued Guest, Thanks for the great rating. We really appreciate it. We are happy that you had a nice experience in our Award Wining Hotel on the Palm Jumeira. We hope to see you very soon

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Sofitel Dubai The Palm. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Mr. Florent, Thank you for giving us excellent feedback. We are extremely happy to learn that you have enjoyed all of our facilities and the services provided. We look forward to welcoming you back in Sofitel Dubai The Palm. Sincerely, Guest Relations Team Sofitel Dubai The Palm

Dear Valued Guest, Thanks for the great rating. We really appreciate it. We are happy that you had a nice experience in our Award Wining Hotel on the Palm Jumeira. We hope to see you very soon

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We regret to learn that your stay on this occasion was not to your satisfaction and for that we do apologize. We have taken into consideration your constructive comments and have shared your feedback with the concerned departments for their review and improvement to better serve our guests in the near future. We thank you for choosing Sofitel the Palm and we look forward to have the pleasure to welcome you back and alter your idea about our products and services. Sincerely, Guest Relations Team Sofitel Dubai The Palm

Dear Mr. Vincent, Thank you for giving us excellent feedback. We are extremely happy to learn that you have enjoyed all of our facilities and the services provided. We look forward to welcoming you back in Sofitel Dubai The Palm. Sincerely, Guest Relations Team Sofitel Dubai The Palm

Dear Guest, Warm greetings from Sofitel Dubai The Palm ! Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a pleasant and satisfactory experience and many of our products and services were up to your standards. Your feedback is very important to us and your comments have been shared with the concerned departments in order to better serve our guests in the near future. We thank you for choosing Sofitel the Palm and we look forward to welcoming you back soon. Sincerely, Guest Relations Team Sofitel Dubai The Palm

Dear Mr. Morgan, Warm greetings from Sofitel Dubai The Palm ! Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a pleasant and satisfactory experience and many of our products and services were up to your standards. Your feedback is very important to us and your comments have been shared with the concerned departments in order to better serve our guests in the near future. We thank you for choosing Sofitel the Palm and we look forward to welcoming you back soon. Sincerely, Guest Relations Team - Sofitel Dubai The Palm

Dear Hichem, Thank you for giving us excellent feedback. We are extremely happy to learn that you have enjoyed all of our facilities and the services provided. We look forward to welcoming you back in Sofitel Dubai The Palm. Sincerely, Guest Relations Team Sofitel Dubai The Palm

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Sincerely,

Dear Valued Guest, We thank you so much for your wonderful comments! Words are not enough to express to you our gratitude for all these compliments regarding the service you experienced. Be assured that we have shared your feedback with all the team. Thank you so much for your recommendation and we look forward for your next visit. The Guest Experience Team Sofitel Dubai The Palm

Cher Hôte, C’est avec un immense plaisir que nous prenons connaissance de votre commentaire sur Sofitel Dubai The Palm. Nous sommes heureux de lire que vous avez été sensible au professionnalisme et aux attentions portées à votre égard par nos équipes. Notre unique souhait est de rendre chaque séjour exceptionnel et des retours comme le vôtre sont notre plus grande récompense. Vos remarques concernant le lit enfant et la requête des oreillers sont bien notées. Des investigations et actions correctives vont être menées immédiatement pour éviter ce genre de désagréments de se reproduire dans le future. Nous nous excusons pour la gêne subie. Nous espérons vous revoir très prochainement dans votre nouvelle maison Au Plaisir de vous recevoir de nouveau, Bien Cordialement,

Dear Valued Guest, Thank you for giving us excellent feedback. We are extremely happy to learn that you have enjoyed all of our facilities and the services provided. We look forward to welcoming you back in Sofitel Dubai The Palm. Sincerely,

Dear Mr.Jean-Pierre, Thank you for giving us excellent feedback. We are extremely happy to learn that you have enjoyed all of our facilities and the services provided. We look forward to welcoming you back in Sofitel Dubai The Palm. Sincerely, Guest Relations Team Sofitel Dubai The Palm