Title: Grand Excelsior Hotel Al Barsha - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Excelsior Hotel Al Barsha Family-friendly hotel with 2 restaurants and a full-service spa ![Property entrance](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/350f8590.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/0ea3098e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/cb858085.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite | Living area](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/1014582e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/b97ee7f6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Excelsior Hotel Al Barsha in central Dubai offers a comfy base near winter sports. Enjoy two restaurants with international cuisine and kids' options, plus a spa with massages, manicures, and body treatments. Guests love the outdoor pool and high-speed WiFi. 7.2 Good ## Popular amenities - Pool - Spa - Bar - Gym - Room service - Breakfast available ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=4794423&PinnedHotelID=4794423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=4794423&PinnedHotelID=4794423&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=4794423&PinnedHotelID=4794423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=4794423&PinnedHotelID=4794423&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4794423&PinnedHotelID=4794423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4794423&PinnedHotelID=4794423&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=4794423&PinnedHotelID=4794423&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=4794423&PinnedHotelID=4794423&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![1 bedroom, memory foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/74e34d82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Blackout drapes/curtains Memory foam bed - 377 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, memory foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/74e34d82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates) 8.8 Excellent 3 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Blackout drapes/curtains Memory foam bed - 431 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, memory foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/3455b12d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King/ Twin Room (Complimentary Shuttle to the Beach and Mall of the Emirates) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Executive Lounge Free cribs/infant beds LCD TV Blackout drapes/curtains - 592 sq ft - Sleeps 2 - 1 King Bed ![Suite](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/b97ee7f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ambassador One-Bedroom Suite (Complimentary Shuttle to the Beach and Mall of the Emirates) ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Executive Lounge Free cribs/infant beds LCD TV - 966 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### Deluxe Room - Sleeps 2 ### Superior Room - Sleeps 2 ### Executive Room - Sleeps 2 ![1 bedroom, memory foam beds, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4800000/4794500/4794423/ed2151fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ambassador Suite - Sleeps 2 ## You may also like Ad ![2 outdoor pools, an infinity pool, open 8:30 AM to 8:00 PM, free cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/39000000/39000000/38990100/38990076/w3840h2596x0y3-321ba958_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Andaz Dubai the Palm, by Hyatt Palm Jumeirah - On private beach - Pool - Spa - Kids pool 9.0 Wonderful 214 reviews CA $388 CA $483 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Dubai-Hotels-Andaz-Dubai-The-Palm.h38990076.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=553248635974547388&destination=Dubai (and vicinity)&destType=MARKET&latLong=25.266839,55.297733&searchId=0228100c-4ba2-4c8e-9248-03cb73b13241&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/67000000/66970000/66960200/66960178/a650c2b3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Revier Hotel - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Grand-Excelsior-Hotel-Al-Barsha.h4794423.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDubai-Hotels-Grand-Excelsior-Hotel-Al-Barsha.h4794423.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.11173%2C55.20312&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VRr0tLPZpLVnRrgqVYwANQdnydg=) 60th Street, Al Barsha 1, Dubai, 213434 #### What's nearby - Mall of the Emirates - 12 min walk - 1.1 km - Ski Dubai - 12 min walk - 1.1 km - Souk Madinat Jumeirah - 4 min drive - 4.1 km - Wild Wadi Water Park - 4 min drive - 4.4 km - Burj Al Arab - 5 min drive - 4.7 km #### Getting around - Mall of the Emirates Station - 19 min walk - Dubai Intl. Airport (DXB) - 32 min drive #### Restaurants - ‪Sherlock's Pub - ‬1 min walk - ‪King's Club - ‬6 min walk - ‪Kababi Restaurant - ‬6 min walk - ‪Falafil Al Rabiah Al Khadra - ‬6 min walk - ‪Helal Albarsha Grocery - ‬6 min walk ## About this property ### Grand Excelsior Hotel Al Barsha Upscale family-friendly hotel near Mall of the Emirates Located close to Ski Dubai, Grand Excelsior Hotel Al Barsha provides a nightclub, a poolside bar, and a grocery/convenience store. Indulge in a manicure/pedicure, a body treatment, and a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and 3 coffee shops/cafes. Additional perks include: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking and valet parking - Buffet breakfast (surcharge), babysitting (surcharge), and a 24-hour front desk - A banquet hall, luggage storage, and an elevator Room features All 230 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like air conditioning and separate sitting areas. More conveniences in all rooms include: - Bathrooms with rainfall showers or deep soaking bathtubs plus bidets and free toiletries - 32-inch LCD TVs with cable channels - Wardrobes/closets, separate sitting areas, and childcare services ## Similar properties ![Rooftop pool](https://images.trvl-media.com/lodging/4000000/3880000/3878900/3878871/e93ca488.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Citymax Hotel Al Barsha at the Mall Al Barsha - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 854 reviews CA $132 CA $165 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=3878871&PinnedHotelID=3878871&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/3000000/2230000/2227300/2227239/6c61a512.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Donatello Hotel Al Barsha - Pool - Spa - Kids pool - Parking included 8.2 Very good 505 reviews CA $126 CA $164 total includes taxes & fees Dec 6 - 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Pool - Spa - Kids pool - Free WiFi 8.6 Excellent 393 reviews CA $159 CA $200 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=39914722&PinnedHotelID=39914722&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/5000000/4940000/4937700/4937616/11b075fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elite Byblos Hotel Al Barsha - Pool - Hot tub - Spa - Parking included 8.4 Very good 798 reviews CA $138 CA $181 total includes taxes & fees Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=4937616&PinnedHotelID=4937616&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/56000000/55610000/55606100/55606003/c005e07d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rose Plaza Hotel Al Barsha Al Barsha - Pool - Kids pool - Free WiFi - Restaurant 8.0 Very good 91 reviews CA $171 CA $218 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=55606003&PinnedHotelID=55606003&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19340000/19332600/19332507/2f8b353b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TRYP by Wyndham Dubai Barsha Heights - Pool - Spa - Pet-friendly - Parking included 8.8 Excellent 1,000 reviews CA $169 CA $213 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=19332507&PinnedHotelID=19332507&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free beach shuttle - Free self parking on site - Free valet parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 65 for adults and AED 35 for children - 2 bars/lounges - 2 restaurants - 3 coffee shops/cafes - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - A La Grand - Copacabana - On The Grill ### Things to do - Billiards/pool table - Full-service spa - Health club - Nightclub - Outdoor pool - Sauna - Steam room ### Family friendly - Grocery/convenience store - In-room babysitting (surcharge) - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 1,001 square feet of conference space - Business center - Computer station - Meeting rooms ### Outdoors - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - 2 treatment rooms - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Elevator - Grab bar near toilet - Raised toilet seat - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 8 floors - Art Deco architecture - Ballroom - Banquet hall - Built in 2011 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Memory foam mattress ### Bathroom - Bathrobes - Bathtub or shower - Bidet - Deep soaking bathtub or rainfall showerhead - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board on request - Laptop-compatible safe - Phone - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in fee: AED 200 Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: AED 200 ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for AED 150.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: AED 300 per night - A tax is imposed by the city: AED 15.00 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately AED 65 for adults and AED 35 for children - Early check-in fee: AED 200 (subject to availability) - Late check-out fee: AED 200 (subject to availability) - Rollaway bed fee: AED 150.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Parking height restrictions apply Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision ### Property is also known as Grand Excelsior Grand Excelsior Dubai Grand Excelsior Hotel Grand Excelsior Hotel Dubai Hotel Grand Excelsior Grand Excelsior Al Barsha Excelsior Al Barsha Dubai Grand Excelsior Hotel Al Barsha Hotel Grand Excelsior Hotel Al Barsha Dubai Grand Excelsior Hotel Al Barsha Hotel Dubai ## Frequently asked questions ### Does Grand Excelsior Hotel Al Barsha have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Grand Excelsior Hotel Al Barsha? > As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at Grand Excelsior Hotel Al Barsha on Dec 7, 2025 start from CA $133.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Dubai-Hotels-Grand-Excelsior-Hotel-Al-Barsha.h4794423.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Excelsior Hotel Al Barsha pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Excelsior Hotel Al Barsha? > Self parking and valet parking are free at this property. ### What time is check-in at Grand Excelsior Hotel Al Barsha? > Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of AED 200 (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Grand Excelsior Hotel Al Barsha? > Check-out is at noon. Late check-out is available for AED 200 (subject to availability). ### Where is Grand Excelsior Hotel Al Barsha located? > This family-friendly Dubai hotel is located in the entertainment district, within 1 mi (2 km) of Fatima Abdullah Mohammed Rasheed Mosque, Mall of the Emirates, and Ski Dubai. Burj Al Arab and Souk Madinat Jumeirah are also within 3 mi (5 km). Mall of the Emirates Station is 19 minutes by foot and Mashreq Metro Station is 21 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Excelsior Hotel Al Barsha Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.2 Location ### 7.4 Staff & service ### 7.2 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 147 8 - Good 203 6 - Okay 99 4 - Poor 71 2 - Terrible 52 ### 10/10 Excellent #### Hamza Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is very good but would be better with frequent shuttle Srvc to mall and beach ##### Hamza Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Edward C Oct 14, 2025 Liked: Cleanliness, property conditions & facilities Good value and the hotel was clean. Food nearby walking distance was good. Close to mall. They did charge extra beyond what is listed on Expedia for Tax. ##### Edward C Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Kabir Jan 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a good reasonable property and is walkable distance from Mall of Emirates and the metro! ##### Kabir ### 10/10 Excellent #### Shane Dec 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Big rooms Paid for early check in and late check out - well worth the money Huge room ##### Shane Stayed 2 nights in Dec 2024 ### 8/10 Good #### Martin Mar 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff managing very clean rooms. Very helpful staff at reception, in particular Ala'i the Egyptian receptionist: kind, understanding, professional, elegant, courteous, hard-working. ##### Martin Stayed 1 night in Mar 2024 ### 6/10 Okay #### Eduardo May 24, 2022 Liked: Property conditions & facilities, room comfort #### Short term stay ok, but need to improve breakfast It's a good hotel, nice employees and large parking. The rooms are large but look like old, and the breakfast is very poor, just a couple of things to eat, for a four stars hotel the need to improve it. ##### Eduardo Stayed 1 night in May 2022 ### 8/10 Good #### Keith Nov 17, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value hotel. Great hotel, great price, great location. Only issue was towels not being left following room cleaning. This was resolved by phoning reception to request same. Overall would recommend this hotel. ##### Keith Stayed 6 nights in Nov 2022 ### 4/10 Poor #### John Nov 1, 2022 Disliked: Cleanliness, property conditions & facilities We last stayed there when it was newly opened. Now the two rooms we were put in look scruffy and in places, very dirty ##### John Stayed 4 nights in Oct 2022 ### 2/10 Terrible #### Amer Feb 22, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I had one of the worst experience with the staff of this hotel. I would highly cation considering staying in hotel. Upon my family arrival, the hotel staff had me wait over 2 hours with keep saying that the room will be ready in next half an hour but with every half hour, they keep extending. Finally upon checking in, they took my passport information and said it was enough and my family information is not necessary. During my stay, one night at 12am, I received a call from reception very rudely asking with whom I am sharing my room. I told them with my wife. The person tone was extremely rude and demanded that I bring her passport to the reception right away. I told her that I will bring in the morning and hang up. The manager called yelling why don't I bring the passport right away. I told him too, it is midnight and I am very tired. I will bring next morning. He showed up with 4 security guys on the door demanding the information. They do not seems to have any regards for their guest. It seems they have camera in the room and watching their guests otherwise how would they know who in the room with me. They even have a hole in the safe so they can see what guests are placing in the safe. The breakfast items were stale too. Once again, I would caution everyone to choose this hotel. They are watching you in the privacy of your rooms. ##### Amer ### 10/10 Excellent #### Kelly Jun 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This was a pleasant hotel. It wasn’t fancy, but it met my needs. The staff were pleasant. The price was reasonable. The bed was a little over firm. The daily breakfast buffet was decent. There was fresh fruit, and an omelette station. ##### Kelly Stayed 3 nights in Jun 2025 ### 8/10 Good #### Majid Jun 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Det var mörkt i rummet belysning var väldigt dåligt för en som skulle jobba på kvällen. ##### Majid Stayed 4 nights in May 2025 ### 10/10 Excellent #### Cory Feb 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great I enjoyed my stay very much. Checkin was quick, room was clean and comfortable. Quiet hotel as well even with a club and bar downstairs. Very relaxing stay. ##### Cory Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Amer Feb 22, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I had one of the worst experience with the staff of this hotel. I would highly cation considering staying in hotel. Upon my family arrival, the hotel staff had me wait over 2 hours with keep saying that the room will be ready in next half an hour but with every half hour, they keep extending. Finally upon checking in, they took my passport information and said it was enough and my family information is not necessary. During my stay, one night at 12am, I received a call from reception very rudely asking with whom I am sharing my room. I told them with my wife. The person tone was extremely rude and demanded that I bring her passport to the reception right away. I told her that I will bring in the morning and hang up. The manager called yelling why don't I bring the passport right away. I told him too, it is midnight and I am very tired. I will bring next morning. He showed up with 4 security guys on the door demanding the information. They do not seems to have any regards for their guest. It seems they have camera in the room and watching their guests otherwise how would they know who in the room with me. They even have a hole in the safe so they can see what guests are placing in the safe. The breakfast items were stale too. Once again, I would caution everyone to choose this hotel. They are watching you in the privacy of your rooms. ##### Amer Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Shane Jun 14, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Big rooms very slow check in Big rooms very slow check in ##### Shane Stayed 3 nights in Mar 2024 ### 8/10 Good #### SUSHIL May 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Value for money. Good. ##### SUSHIL Stayed 4 nights in Mar 2024 ### 8/10 Good #### Omar May 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff should treat all customers equally regardless of age or race. ##### Omar Stayed 4 nights in May 2024 ### 8/10 Good #### Claire Apr 4, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### All that glitters isn’t gold! Helpful staff, accommodated a late check in which was appreciated. I had informed hotel ahead of this. Stayed in the ambassador suite. Looks amazing in pictures. In reality - it’s tired, old and dirty. Carpet terribly stained, shower leaked so bad that it flooded the bathroom. Bed was uncomfortable. Pool area on roof, small and would get busy if one family used it! And despite being pictured, no fruit in fruit bowl - just an empty bowl on arrival. In its day the room would have been superb, but that day has long gone. Breakfast was middle range, and would be tiresome if staying for more than 1 night. ##### Claire Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Faith C Mar 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Housekeeping staff is excellent and approachable very good men i can recommend them to give a salary increase coz they are the nicest men and very polite and kind ##### Faith C Stayed 4 nights in Mar 2024 ### 6/10 Okay #### shingo Mar 12, 2024 Disliked: Amenities, property conditions & facilities ハード面の古さが気になりました。特に部屋のカーペットがぼろぼろでした。 ##### shingo Stayed 4 nights in Feb 2024 ### 8/10 Good #### Hassan Mar 11, 2024 Liked: Cleanliness Disliked: Staff & service The rooms are big and clean. The service is poor. I waited for a long time to get an iron and ironboard. ##### Hassan Stayed 2 nights in Mar 2024 ### 4/10 Poor #### OSUMAN Mar 3, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 宿泊して後悔した。建物全体が老化しており、設備が全体的に良くない。部屋は寒い。 1.部屋に入ったら、シャワールームとお風呂があるんですが、シャワールームから暖かい水が出なかった。すごく滑りやすくなっており、危ない。お風呂はしたが少し破れている。 2.シャワールームは冷たく入りづらい。 床は滑りやすい。 3. お湯ポットは電気がつくけれど、お湯がわかない。コンセントも使えたり使えなかったりした。 4. 隣の部屋の声が聞こえる。1階のロビーにクラブがあり、出入りがあるたんびに、大きな騒音がホテル及び部屋に聞こえる。 5. レストランは行ってないのでどうなっているかわからない。 6. レセプションの対応は普通という感じかな。 7. よかった点: 部屋はすごく広い。仕事が出来るように、デスクや椅子が備えられている。 ##### OSUMAN Stayed 2 nights in Feb 2024 ### 8/10 Good #### Pedro Mar 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótima estadia Equipe toda é muito simpática e prestativa. O hotel fica ha poucas quadras do Mall Of Emirates e pode ir a pé, e lá pegar metrô. O quarto é bastante espaçoso. Recomendo para casais e famílias. ##### Pedro Stayed 6 nights in Feb 2024 ### 8/10 Good #### denise pui yee Feb 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good location first time visit dubai, this hotel location is close to mtr but a bit old hotel. Appreciate upgrade my room ##### denise pui yee Stayed 1 night in Dec 2023 ### 8/10 Good #### HALIMULATI Jan 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities not bad ##### HALIMULATI Stayed 7 nights in Dec 2023 ### 8/10 Good #### Espen Dec 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was convenient to the Emirates Mall and Metro, good restaurants. Only complaint is they allow smoking in the bar ##### Espen Stayed 19 nights in Nov 2023 ## Expedia's Latest Trends ### Hotels > [Park Inn by Radisson Dubai Motor City](https://www.expedia.ca/Dubai-Hotels-Park-Inn-By-Radisson-Dubai-Motor-City.h18516665.Hotel-Information) > > [Pullman Dubai Downtown](https://www.expedia.ca/Dubai-Hotels-Pullman-Dubai-Downtown.h12294745.Hotel-Information) > > [Dusit Thani Dubai](https://www.expedia.ca/Dubai-Hotels-Dusit-Thani-Dubai.h795905.Hotel-Information) > > [The St. Regis Downtown, Dubai](https://www.expedia.ca/Dubai-Hotels-The-St-Regis-Downtown.h19366493.Hotel-Information) > > [Four Points by Sheraton Sheikh Zayed Road, Dubai](https://www.expedia.ca/Dubai-Hotels-Four-Points-By-Sheraton-Sheikh-Zayed-Road.h536502.Hotel-Information) > > [Address Sky View, Downtown Dubai](https://www.expedia.ca/Dubai-Hotels-Address-Sky-View.h33010066.Hotel-Information) > > [Address Beach Resort](https://www.expedia.ca/Dubai-Hotels-Address-Jumeirah-Resort.h57821246.Hotel-Information) > > [W Dubai - The Palm](https://www.expedia.ca/Dubai-Hotels-W-Dubai-The-Palm.h34039882.Hotel-Information) > > [Al Habtoor Grand Resort, Autograph Collection®](https://www.expedia.ca/Dubai-Hotels-Habtoor-Grand-Resort.h47377.Hotel-Information) > > [Palazzo Versace Dubai](https://www.expedia.ca/Dubai-Hotels-Palazzo-Versace-Dubai.h9832383.Hotel-Information) > > [Shangri-La Dubai](https://www.expedia.ca/Dubai-Hotels-Shangri-La-Dubai.h918930.Hotel-Information) > > [Sheraton Grand Hotel, Dubai](https://www.expedia.ca/Dubai-Hotels-Sheraton-Grand-Hotel.h8797323.Hotel-Information) > > [Copthorne Hotel Dubai](https://www.expedia.ca/Dubai-Hotels-Copthorne-Hotel-Dubai.h1794962.Hotel-Information) > > [Jumeirah Burj Al Arab Dubai](https://www.expedia.ca/Dubai-Hotels-Burj-Al-Arab-Jumeirah.h527497.Hotel-Information) > > [Gevora Hotel](https://www.expedia.ca/Dubai-Hotels-Gevora-Hotel.h22937965.Hotel-Information) > > [Radisson Blu Hotel Dubai Waterfront](https://www.expedia.ca/Dubai-Hotels-Radisson-Blu-Hotel-Dubai-Waterfront.h18313422.Hotel-Information) > > [Hilton Dubai Jumeirah](https://www.expedia.ca/Dubai-Hotels-Hilton-Dubai-Jumeirah.h559080.Hotel-Information) > > [Rove Downtown Dubai](https://www.expedia.ca/Dubai-Hotels-Rove-Downtown-Dubai.h13561574.Hotel-Information) > > [Address Downtown](https://www.expedia.ca/Dubai-Hotels-Address-Downtown.h2224974.Hotel-Information) > > [Hotel Riu Dubai Beach Resort - All Inclusive](https://www.expedia.ca/Dubai-Hotels-Riu-Dubai-All-Inclusive.h49145491.Hotel-Information) > > [FIVE Palm Jumeirah Dubai](https://www.expedia.ca/Dubai-Hotels-FIVE-Palm-Jumeirah-Dubai.h16216917.Hotel-Information) > > [Armani Hotel Dubai, Burj Khalifa](https://www.expedia.ca/Dubai-Hotels-Armani-Hotel-Dubai.h3033052.Hotel-Information) > > [JW Marriott Marquis Hotel Dubai](https://www.expedia.ca/Dubai-Hotels-JW-Marriott-Marquis-Hotel-Dubai.h5399338.Hotel-Information) > > [Jumeirah Al Naseem Dubai](https://www.expedia.ca/Dubai-Hotels-Jumeirah-Al-Naseem.h16060666.Hotel-Information) > > [Taj Dubai](https://www.expedia.ca/Dubai-Hotels-Taj-Dubai.h9423640.Hotel-Information) > > [Palace Downtown](https://www.expedia.ca/Dubai-Hotels-Palace-Downtown.h1725259.Hotel-Information) > > [Atlantis The Royal](https://www.expedia.ca/Dubai-Hotels-Atlantis-The-Royal.h39014655.Hotel-Information) > > [Fairmont The Palm](https://www.expedia.ca/Dubai-Hotels-Fairmont-The-Palm.h5527177.Hotel-Information) > > [Jumeirah Beach Hotel Dubai](https://www.expedia.ca/Dubai-Hotels-Jumeirah-Beach-Hotel.h527498.Hotel-Information) > > [Atlantis, The Palm](https://www.expedia.ca/Dubai-Hotels-Atlantis-The-Palm.h2235336.Hotel-Information)