Réception

Chelsea Gardens Hotel Apartments – Avis

4 out of 5
Chelsea Gardens Hotel Apartments
Discovery Gardens, Zen 3, Building Number 7, Dubai

Avis

7,8

Bien

Note de 10 – Excellent, d’après 30 avis sur 100." "
Note de 8 – Bien, d’après 41 avis sur 100." "
Note de 6 – Acceptable, d’après 20 avis sur 100." "
Note de 4 – Médiocre, d’après 4 avis sur 100." "
Note de 2 – Terrible, d’après 5 avis sur 100." "

8,2/10

Propreté

8,0/10

Service et personnel

5,0/10

Commodités

7,8/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Rachid

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bon hotel
Hôtel qui dispose de très belle chambres spacieuses et bien aménagé. Le personnel est très professionnel !!!

10/10 – Excellent

Albert

Voyage en groupe, Voyage d’affaires
Points forts : Commodités, état et installations de l’hébergement
It was good place to stai think priced on the high side
Séjour de 10 nuits en novembre 2023

8/10 – Bien

J T

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Good Apartment's but poor Hotel
The hotel is fine and the staff are friendly. If you are planning to spend a lot of time in Dubai and require an apartment this is the place. The rooms are large and have a kitchen etc. They are however a bit dated. If you are looking for a modern hotel with all the facilities like a bar, various restaurants etc this is not the place to stay.
Séjour de 4 nuits en août 2023

10/10 – Excellent

Darrell

Voyage en groupe
Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en janvier 2023

6/10 – Acceptable

Farkhanda

10/10 – Excellent

Paresh

Séjour de 1 nuit en septembre 2022

10/10 – Excellent

Jassim

Voyage en groupe
Points forts : Propreté, confort de la chambre
Awesome Hotel
Staff at the front desk were helpful especially Ms. Rio she did an awesome job to smoothen our check in
Séjour de 2 nuits en février 2022
Neil Fernandes a répondu le 6 juin 2022
Dear Mr. Jassim Thank you for your review!. I am glad to hear that Rio made a mark to ensure that your and your group had a seamless and efficient check in and subsequently you’ll enjoyed your stay. We look forward to welcoming you back soon. Warm regards, Neil Fernandes Hotel Manager

10/10 – Excellent

Fauziah

Séjour de 5 nuits en février 2022
Neil Fernandes a répondu le 6 juin 2022
Dear Fauziah, Thank you for the 5/5 score. Happy to know that you enjoyed your stay with us. Warm regards, Neil Fernandes Hotel Manager

10/10 – Excellent

Paresh

Voyage en famille, Voyage d’affaires
Points forts : Propreté, confort de la chambre
Always a great stay
Excellent hotel, ideal and easy to reach several areas of Dubai. Convenient to Inbn Batatuta shopping mall. Metro station nearby takes a short time straight into the Expo exhibition. Staff are very friendly and happy to help with anything.
Séjour de 1 nuit en novembre 2021
Neil Fernandes a répondu le 6 juin 2022
Dear Mr. Paresh, Thank you for taking time out to provide us your review. Our location continues to be an asset for all our guests with easy access to the metro station, multiple restaurants and day to day facilities which make it worthwhile for both short and long term stays. We look forward to welcoming you back as always. Warm regards, Neil Fernandes Hotel Manager

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Great Place to Stay if you need this end of town
Great Place to stay, very convenient for Jabal Ali, JLT, Internet City, Media City, Al Barsha and probably the nearest place outside of Expo area with the metro just 10 mins walk you are into Expo in 25 minutes. Staff very helpful and friendly nothing is too much trouble good clean rooms and plenty of restaurants with minutes to choose from.
Séjour de 1 nuit en juillet 2021
Neil Fernandes a répondu le 31 juill. 2021
Dear Anonymous, Thank you for your positive review. Our location remains highly appreciated by most of our guests including the Expo site which as you experienced is only 25 minutes away. The metro line with direct connectivity to the airport as well as older Dubai is just behind the hotel makes our location highly appreciated. We look forward to welcoming you back in the future. Warm regards, Neil

8/10 – Bien

ahmad

Points forts : Propreté, confort de la chambre
Séjour de 1 nuit en mai 2021
Neil Fernandes a répondu le 31 juill. 2021
Dear Ahmad Thank you for your 8/10 score. We trust you enjoyed your stay with us. Regards, Neil Fernandes Hotel Manager

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Easy and great location
Great close to alot of stuff, grocey, eating restaurant
Séjour de 4 nuits en avril 2021
Neil Fernandes a répondu le 31 juill. 2021
Dear Anonymous, Thank you for taking time out to provide us your feedback. Discovery Gardens does provide our guests with multiple options in shopping, dining and activities which I am glad you appreciated. We trust you will be back soon Warm regards, Neil Fernandes Hotel Manager

8/10 – Bien

Dion

Voyage d’affaires
Points forts : Confort de la chambre
It’s an okay place to stay
The place is affordable and comfortable, would definitely stay here again.
Séjour de 6 nuits en avril 2021
Neil Fernandes a répondu le 31 juill. 2021
Dear Dion, Thank you for taking time out to provide us your feedback. We are glad you were comfortable and we look forward to welcoming you back soon. Warm regards, Neil Fernandes Hotel Manager

10/10 – Excellent

Paresh

Voyage d’affaires
Points forts : Propreté, confort de la chambre
What a great place
Staff were very friendly and very helpful Made effort to make your stay as comfortable as can be. Quiet clean rooms and cleaning staff very COVID aware and cleaned to very high standard Excellent hotel to stay in
Séjour de 1 nuit en août 2020

8/10 – Bien

ARASH

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Séjour de 2 nuits en février 2020

8/10 – Bien

ARASH

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Séjour de 2 nuits en mars 2020

8/10 – Bien

ARASH

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Séjour de 4 nuits en mars 2020

8/10 – Bien

Amol

Voyage d’affaires
Points forts : Propreté, confort de la chambre
Good place to stay !
Séjour de 20 nuits en février 2020

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, commodités
It says 5 stars but not even comes close to a star rated property ! Stay away if you are looking for a clean place to stay, booked for two night checked out next day!
Séjour de 2 nuits en janvier 2020

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Not understanding
Not really good. Staff were not so helpful
Séjour de 4 nuits en décembre 2019

8/10 – Bien

Thomas

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en novembre 2019
Reservations a répondu le 17 nov. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

Said

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en novembre 2019
Reservations a répondu le 17 nov. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 – Bien

KAMLESH

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2019
FE a répondu le 21 sept. 2019
Dear Mr. Kamlesh, Thank you for staying with us. We appreciate your feedback and we look forward to welcoming you again.

8/10 – Bien

CLIFFORD

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Value for money!
Hotel was conveniently located. Staff was good and very accommodating. Would be nice if Internet was free rather have to pay for service that is usually free at most hotels nowadays.
Séjour de 1 nuit en novembre 2018
Reservations a répondu le 5 janv. 2019
Thank you for staying with us. We appreciate your feedback!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing service, staff is great- better than a 5 star hotel
Séjour de 1 nuit en septembre 2018
FE a répondu le 6 oct. 2018
Thanks for staying with us. We appreciate your feedback and we look forward to your next visit.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2018
FE a répondu le 4 sept. 2018
Thanks for staying with us. We appreciate your feedback and we look forward to your next visit.

10/10 – Excellent

lakhbir, washington dc

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very nice and beautiful hotel
It’s very nice hotel I love it service is excellent and close to everything
Séjour de 6 nuits en janvier 2018
Aamir a répondu le 19 févr. 2018
Dear Mr. Singh, Greetings from Chelsea Gardens Hotel Apartment!!! We would like to take a moment to thank you for your continued selection of Chelsea Gardens Hotel Apartment as your choice of accommodation. You are truly one of our most loyal customers, and it is our pleasure and honor to serve you. Patrons such as yourself have earnestly helped us in establishing a customer-oriented environment at Chelsea Gardens for which we would like to thank you sincerely. Thank you for taking your time to share your experience regarding your recent stay with us and glad to learn that all the services and facilities provided to you exceeded your expectations. Your feedback will be shared among the entire team. We would once again express our gratitude for staying at the Chelsea and hope to see you more often. Looking forward to welcome you in future!! Thank you Aamir Khan Duty Manager

6/10 – Acceptable

Majid

Points forts : Confort de la chambre
Séjour de 1 nuit en janvier 2018

2/10 – Terrible

Salem

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
فاشل
كانت مخيبة

6/10 – Acceptable

DEVYANI

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
The booking and check out was not handled very well

4/10 – Médiocre

Adrian

Points faibles : État et installations de l’hébergement, confort de la chambre
Low budget Hotel close to Jebel Ali free zone
Very cold (20-21 degC) rooms, no possibility to warm up to a decent 24-25 degree. Terrible food smell on hallways at any moment of the day. Poor breakfast, had just omelette and coffee.

2/10 – Terrible

Voyageur vérifié

Points forts : Service et personnel, état et installations de l’hébergement
Did not like the front desk personal they took an extra 20 dirhams from me.

10/10 – Excellent

Atul Kumar, Delhi

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice stay at chelsea
Very good stay. Staff was courteous and helpful. Rooms were very clean and good.

8/10 – Bien

Harshwardhan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

RAHUL, Chicago

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good place for the price.
Near Jumairah beach. Reasonably priced and very large rooms. Ample parking. South end of Dubai. Far from Dhira or Bur Dubai

6/10 – Acceptable

Saad

Points faibles : Propreté

10/10 – Excellent

NITIN

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Not recommand
It is located in Jebel Ali district. Hotel is not clean and convenient as well.

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
not recommand
just terrible...

6/10 – Acceptable

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
cheap
So so.

8/10 – Bien

Jaesung

Points forts : Service et personnel, confort de la chambre

8/10 – Bien

k, kkt

Points forts : Confort de la chambre
Good hotel
Good hotel nice stay Good stuff In general it was ok

8/10 – Bien

Jonathan, Dubai

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good place to stay - recommended
We stayed here for 6 nights. Staff friendly and great. Apartments well set up (inc. kitchen). Only downsides were that room wi-fi is an additional add-on and very expensive, and used dishes in kitchen were washed some days and not on others.

8/10 – Bien

Padmakumar, India

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A good place worth the money.
A nice comfort stay for buisiness in and arround Jabel Ali area.

10/10 – Excellent

Josh, Ruwais or originally the lucky country of Australia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The happy kind and friendly Chelsea Gardens
Fantastic. The lady ( Rachel I think ) at reception offered an upgrade into a MASSIVE room , it was very impressive. I have struggled to find friendly staff at hotels in Dubai and upon early checkouts the nightstaff at other hotels do not show good hospitality. This is the second time of many I will stay here , everyone from reception to the friendly door staff are great. Im looking forward to the next trip. The cooking facilities are great , plenty of utensils and the freedom to prepare your own meals is relaxing and feels like home. The balcony is big but it all goes back to the service because I have been to exquisite hotels all over the world and it really is hard to find nice , positive attitudes even though it is the " Hospitality " industry. Thats the reason I will continue to spend my time , ( which is quite frequent ) at the Chelsea Gardens Dubai. 11 out of 10. Kind Regards , JC

6/10 – Acceptable

Tamer

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

6/10 – Acceptable

guido, Frankreich

Points forts : Propreté, confort de la chambre
Gerne jederzeit wieder
Hat Gepasst

10/10 – Excellent

Mohamed, Cairo

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good decision I've taken to stay in !
We, my wife and me, enjoyed staying in this hotel. It is in a calm area and near to the public transportation (10-15 min walking to the Metro Station). Very good staff..always smiling and cooperative. Happy that stayed in.

10/10 – Excellent

CHEN KUAN, KUALA LUMPUR, MALAYSIA

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The most greatful hotel I ever stay @ Dubai.
The location for Chelsea Gardens Hotel Apartments is actually far away from the place I want to go – Dubai International Convention Center which is 14 metro station but it was very convenient for me because easily can get taxi to the nearer metro station or walking for 15 minutes. The most importance is you won’t feel congested in the metro cabin because not many people at this station (IBN Battuta) which is no 4 station before last Jebel Ali Station. The people in Chelsea are friendly and helpful compare with some other star hotels. The price is reasonable and valuable compare with other star hotels. The room has everything like a house refrigerator, washing machine, microwave, oven...you can cook and wash clothes without any problem....

10/10 – Excellent

roy, Honolulu

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Dubai
Hotel was difficult to find the first time. Better directions would help considerably.