Title: Hotel Serena Palace - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=28413928&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Serena Palace Explore local art and shopping scenes or simply unwind with dinner at the restaurant. Enjoy convenient amenities like coworking spaces and 24-hour front desk assistance. ## Photo gallery for Hotel Serena Palace ![2 bars/lounges - Hotel Serena Palace (Douala)](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/9132443f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance - Hotel Serena Palace (Douala)](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/185b2fa1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exclusive Suite - Hotel Serena Palace (Douala)](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/b87bfca0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Serena Palace (Douala)](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/b61ab92b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Serena Palace (Douala)](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/a22748f9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Akwa II, Hotel Serena Palace is a haven that offers a free roundtrip airport shuttle and an art gallery on site. Unwind on the terrace, indulge in breakfast at the restaurant or explore designer stores while staying connected with free WiFi. ## Reviews 5.0 ## Popular amenities - Free airport shuttle - Parking included - Free WiFi - Restaurant - Air conditioning - Breakfast available ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=28413928&PinnedHotelID=28413928&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Room ![Room](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/71b12458.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Air conditioning Heating Dining table Flat-screen TV Minibar Electric kettle Champagne service Free bottled water - Sleeps 2 - 1 Double Bed ### View all photos for Room ![Room](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/026f70c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Air conditioning Heating Dining table Flat-screen TV Minibar Electric kettle Champagne service Free bottled water - Sleeps 3 - 1 Queen Bed ### View all photos for Comfort Studio ![Comfort Studio](https://images.trvl-media.com/lodging/29000000/28420000/28414000/28413928/b57afe5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio ### Highlights Air conditioning Heating Dining table Flat-screen TV Minibar Electric kettle Champagne service Free bottled water - Sleeps 3 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDouala-Hotels-Hotel-Serena-Palace.h28413928.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDouala-Hotels-Hotel-Serena-Palace.h28413928.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C4.04249%2C9.69569&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=p3kZINhgFWt2RKpcWY7PWpoJq70=) Bali, Boulevard de la République, Douala, Région du Littoral #### What's nearby - Cathedral of Saints Peter and Paul \- 10 min walk \- 0.9 km - Eko Market \- 15 min walk \- 1.3 km - Espace Doual'art \- 16 min walk \- 1.4 km - Douala Maritime Museum \- 19 min walk \- 1.7 km - Port of Douala \- 2 min drive \- 1.7 km #### Getting around - Douala (DLA-Douala Intl.) - 7 min drive #### Restaurants - ‪kadjidja - ‬12 min walk - ‪Le Bled Grill - ‬7 min walk - ‪Mc Burger - ‬4 min walk - ‪Opiom Bali - ‬4 min walk - ‪Black & White - ‬10 min walk ## About this property ### Hotel Serena Palace Hotel located in Akwa II You can look forward to a free roundtrip airport shuttle, a terrace, and an art gallery on site at Hotel Serena Palace. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with designer stores on site and dry cleaning/laundry services. Other perks at this hotel include: - Free self parking - Buffet breakfast (surcharge), a 24-hour front desk, and an elevator - Multilingual staff, coworking spaces, and a TV in the lobby Room features All 60 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Extra amenities include: - Shared bathrooms with free toiletries - Flat-screen TVs with satellite channels - Wardrobes/closets, electric kettles, and heating ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/72000000/71130000/71129400/71129330/f00e928b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Goshen-Ra Hotel Douala - Spa - Parking included - Free WiFi - Restaurant [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=71129330&PinnedHotelID=71129330&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room](https://images.trvl-media.com/lodging/30000000/29770000/29760400/29760368/10f4faf5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barcelone Hotel Douala - Free airport shuttle - Parking included - Free WiFi - Restaurant [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=29760368&PinnedHotelID=29760368&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 3 Bedrooms | Living room](https://images.trvl-media.com/lodging/45000000/44340000/44332400/44332311/8964f7f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sawa blues Douala - Pool - Kitchen - Parking included - Free WiFi CA $154 CA $191 total includes taxes & fees Dec 27 - Dec 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=44332311&PinnedHotelID=44332311&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/120000000/120000000/119992500/119992471/1da81c39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jacobs Hôtel Douala - Pool - Breakfast included - Parking included - Free WiFi CA $97 CA $123 total includes taxes & fees Dec 27 - Dec 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=119992471&PinnedHotelID=119992471&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/95000000/94940000/94933600/94933575/f5e7c64d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel le monarque palace Yaoundé - Pool - Breakfast included - Kids pool - Parking included [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=94933575&PinnedHotelID=94933575&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/97000000/96290000/96287700/96287643/4140ca50.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel le Kremlin Yaoundé - 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Free airport shuttle - Parking included - Free WiFi - Restaurant 4.0 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=41267252&PinnedHotelID=41267252&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/121000000/120390000/120381800/120381778/1bafbb5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Justina Guest House Hotel Douala - Parking included - Free WiFi - Restaurant - Air conditioning CA $68 CA $89 total includes taxes & fees Jan 10 - Jan 11, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=120381778&PinnedHotelID=120381778&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free roundtrip airport shuttle from 6:00 AM to midnight on request - Free secured, uncovered self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: XAF 6,000 for adults and XAF 6,000 for children - 2 bars/lounges - A restaurant ### Things to do - Art gallery - Designer stores - TV in common areas ### Family friendly - Dining table ### Conveniences - 24-hour front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages ### Business services - 2 meeting rooms - Coworking space ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Elevator - Tile flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shared bathroom - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Champagne service - Coffee/tea maker - Dining table - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Free local calls - Heating - Iron/ironing board on request - Laptop workspace - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: midnight; Check-in end time: anytime Early check-in subject to availability Minimum check-in age: 17 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The property charges 2.5 percent for credit card payments Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for XAF 8.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: XAF 3000.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately XAF 6000 for adults and XAF 6000 for children - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: XAF 8.0 per day - Credit card charges are subject to a surcharge of 2.5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve rollaway/extra beds This property accepts credit cards and cash ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Hotel Serena Palace Douala Serena Palace Douala Serena Palace Hotel Serena Palace Hotel Hotel Serena Palace Douala Hotel Serena Palace Hotel Douala ## Frequently asked questions ### Is Hotel Serena Palace pet-friendly? ### How much is parking? ### What time is check-in at Hotel Serena Palace? ### What time is check-out at Hotel Serena Palace? ### Does Hotel Serena Palace provide a shuttle to the airport? ### Where is Hotel Serena Palace located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Serena Palace Reviews 5.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.0 Cleanliness ### 2.0 Amenities ### 5.0 Staff & service ### 5.0 Property conditions & facilities 10 - Excellent 0 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ## Reviews ### 8/10 Good #### Robert Nov 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff are friendly and the service are good The restaurant is good ##### Robert Stayed 2 nights in Nov 2018 ### 2/10 Terrible #### Verified traveller Apr 8, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities J'ai payé et j'ai jamais dormi dans l'hôtel on m'a refoulé disant que vous ne les payé pas j'exige un remboursement. ##### Verified traveller Stayed 1 night in Apr 2019 ## Expedia's Latest Trends ### Hotels > [Motel Grande ile](https://www.expedia.ca/Montreal-Hotels-Motel-Grande-Ile.h4667023.Hotel-Information) > > [Hotels in Kanata](https://www.expedia.ca/Kanata-Ottawa-Hotels.0-n6057858-0.Travel-Guide-Filter-Hotels) > > [Courtyard by Marriott Montreal Airport](https://www.expedia.ca/Montreal-Hotels-Courtyard-By-Marriott-Montreal-Airport.h1510603.Hotel-Information) > > [DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels-DoubleTree-Fallsview-Resort-Spa-By-Hilton-Niagara-Falls.h1068939.Hotel-Information) > > [Ocean El Faro Resort - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Ocean-El-Faro-Resort-All-Inclusive.h27395552.Hotel-Information) > > [Villas Kissimmee](https://www.expedia.ca/Kissimmee-Villas.d7927-aaVillas.Travel-Guide-Accommodation) > > [The Metcalfe Hotel](https://www.expedia.ca/Ottawa-Hotels-The-Metcalfe-Hotel.h17749857.Hotel-Information) > > [The Royal Sonesta Portland Downtown](https://www.expedia.ca/Portland-Hotels-Royal-Sonesta-Portland.h41174.Hotel-Information) > > [Barceló Gran Faro Los Cabos - All Inclusive](https://www.expedia.ca/Los-Cabos-Hotels-Barcelo-Gran-Faro-Los-Cabos-All-Inclusive.h851454.Hotel-Information) > > [Motel6 Hotels in Oshawa](https://www.expedia.ca/Oshawa-Hotels-Motel-6.0-0-d6057905--bMotel6.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Toronto (YYZ) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yyz/las/toronto-to-las-vegas) > > [Flights from New York (JFK) to Tulum (TUY)](https://www.expedia.ca/lp/flights/jfk/tuy/new-york-to-tulum) > > [Flights from Winnipeg (YWG) to South Lake Tahoe (TVL)](https://www.expedia.ca/lp/flights/ywg/tvl/winnipeg-to-lake-tahoe) > > [Flights from Dallas (DFW) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/dfw/yyz/dallas-to-toronto) > > [Flights from Saskatoon (YXE) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/yxe/yhz/saskatoon-to-halifax) > > [Flights from Phoenix (PHX) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/phx/las/phoenix-to-las-vegas) > > [Flights from Detroit (DTW) to Corpus Christi (CRP)](https://www.expedia.ca/lp/flights/dtw/crp/detroit-to-corpus-christi) > > [Flights from Toronto (YYZ) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/yyz/yhz/toronto-to-halifax) > > [Flights from Dieppe (YQM) to Nassau (NAS)](https://www.expedia.ca/lp/flights/yqm/nas/moncton-to-nassau) ### Cars > [Convertible Car Rentals in Edmonton](https://www.expedia.ca/Convertible-Car-Rentals-In-Edmonton.d180002-tConvertible.Car-Rental-Guide-Class) > > [Avis Car Rentals In Pearson Intl](https://www.expedia.ca/Avis-Car-Rentals-In-Pearson-Intl.d5921113-c41.Car-Rental-Guide-Suppliers) ### Cruise ### General > [Visit Smiths Falls](https://www.expedia.ca/Smiths-Falls.dx6057824)