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Courtyard by Marriott Dothan – Avis

3 out of 5
Courtyard by Marriott Dothan
3040 Ross Clark Circle, Dothan, AL

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 232 avis sur 469." "
Note de 8 – Bien, d’après 140 avis sur 469." "
Note de 6 – Acceptable, d’après 47 avis sur 469." "
Note de 4 – Médiocre, d’après 30 avis sur 469." "
Note de 2 – Terrible, d’après 20 avis sur 469." "

8,6/10

Propreté

8,8/10

Service et personnel

7,6/10

Commodités

8,4/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 – Bien

Anna

Séjour de 5 nuits en mai 2024
BK a répondu le 28 mai 2024
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for your business.

8/10 – Bien

Farrah

Voyage en famille, Voyage d’affaires
Points forts : Service et personnel
😀
Séjour de 2 nuits en mars 2024
bk a répondu le 13 mai 2024
Good afternoon to you and thank you for taking the time to write a review. We appreciate you and your business.

10/10 – Excellent

Tonya

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
bk a répondu le 21 mars 2024
Good morning to you and thank you for taking the time to write a review. We appreciate you and your business. Also, we look forward to your next arrival.

6/10 – Acceptable

Ebony

Séjour de 1 nuit en mars 2024
BKK a répondu le 23 mars 2024
Good afternoon to you and thank you for taking the time to write a review. We appreciate your feedback and we appreciate your business.

10/10 – Excellent

Chasity

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
In a great location!
Séjour de 3 nuits en décembre 2023
BKK a répondu le 5 févr. 2024
Good morning to you and thank you for taking the time to write a review about your experience with us. We appreciate all feedback and shared your comments with our team. Thank you and thank you for your business.

8/10 – Bien

Richard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
!
Séjour de 1 nuit en janvier 2024
BK a répondu le 1 févr. 2024
Good morning to you and thank you for taking the time to write a review. We appreciate you and your business.

8/10 – Bien

Mary

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
They have done a ton of updates but the walls a so thin!!! Could hear so many noises from people next to us. Usually we don’t have this kind of experience.
Séjour de 1 nuit en janvier 2024
bk a répondu le 29 janv. 2024
Good afternoon to you and thank you for taking the time to write a review. We appreciate you and your business. Again, thank you and we look forward to your next arrival.

6/10 – Acceptable

Katrina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
BK a répondu le 23 janv. 2024
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback. Again, thank you and thank you for your business.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Quick overnight stay
Great stay and service. We arrived late and the phones were down due to weather. They posted a personal number to be reached to open the door after midnight. Very helpful.
Séjour de 1 nuit en janvier 2024
BK a répondu le 12 janv. 2024
Good morning to you and thank you for taking the time to write a review. We appreciate you and your feedback.

8/10 – Bien

Rose E, Ocean Springs

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
Séjour de 1 nuit en janvier 2024
BK a répondu le 12 janv. 2024
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for your business.

10/10 – Excellent

Philemon

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
BK a répondu le 12 janv. 2024
Good morning to you and thank you for the review. We appreciate all feedback. Again, thank you.

10/10 – Excellent

Jaketrius

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
BK a répondu le 7 déc. 2023
Good morning to you and thank you for taking the time to write a review. We appreciate you and you business.

10/10 – Excellent

Kathleen

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was clean, great rooms, comfortable beds and great linens.
Séjour de 1 nuit en novembre 2023
BK a répondu le 30 nov. 2023
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for business.

8/10 – Bien

Alan

Voyage en famille
I have only two things to “complain” about: 1) very low water pressure for our showers. 2) no free coffee in the lobby and the same for breakfast! Everything is a la carte.
Séjour de 1 nuit en novembre 2023
BKK a répondu le 28 nov. 2023
Good morning to you and thank you for taking the time to write a review. Please know that we will be addressing your issue with our team. Thank you and thank you for your business.

6/10 – Acceptable

Sandra

Points faibles : Commodités
Séjour de 2 nuits en novembre 2023
BK a répondu le 12 janv. 2024
Good morning to you and thank you for taking the time to write a review. We appreciate you and your business.

8/10 – Bien

Natalia

Séjour de 1 nuit en novembre 2023
BK a répondu le 12 janv. 2024
Good morning to you and thank you for taking the time to write a review. We appreciate you and your business.

10/10 – Excellent

MICHAEL

Séjour de 1 nuit en novembre 2023
BK a répondu le 12 janv. 2024
Good morning to you and thank you for taking the time to write a review. We appreciate you and your business. Again, thank you.

8/10 – Bien

Troy

Points forts : Propreté, service et personnel
Good location if you’re staying more than 1-day
Séjour de 2 nuits en novembre 2023
BK a répondu le 17 nov. 2023
Good afternoon to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for your business.

10/10 – Excellent

Elizabeth

Séjour de 1 nuit en novembre 2023
BK a répondu le 7 déc. 2023
Hello to you and thank you for taking the time to write a review .We appreciate you and your business. Again, thank you and we look forward to your next arrival.

10/10 – Excellent

Hunter

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very lean good hitel
Wry clean very nice. Great sleep.
Séjour de 1 nuit en novembre 2023
BK a répondu le 16 nov. 2023
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for your business.

10/10 – Excellent

Roma, Tallahassee

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en novembre 2023
BK a répondu le 16 nov. 2023
Good morning to you and thank you for the review. We appreciate all feedback and grow with each experience. Again, thank you and thank you for your business.

10/10 – Excellent

Jennifer

Séjour de 1 nuit en novembre 2023
BK a répondu le 7 nov. 2023
Good afternoon to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for your business.

4/10 – Médiocre

Jeanie

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : Confort de la chambre
Hotel does not standup to the Courtyard brand
Worse night’s sleep I have ever had in a hotel. Mattress was like a sleeping on a piece of wood. When traveling to an area I am unfamiliar with, Courtyard is a safe bet, not in Dothan, Al. The hotel is dated, amenities are minimal, even coffee isn’t offered in the lobby. They have a “Starbucks” where coffee can be purchased. However, the amazingly sweet employee hasn’t been properly trained in preparing some of the specialty beverages, so we had to get a refund. I most definitely will not stay at this hotel for future visits to Dothan, nor will I recommend.
Séjour de 1 nuit en octobre 2023
BK a répondu le 23 oct. 2023
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. We certainly want to apologize that you did not have a good stay with us and wanted you to know that we just completed a full renovation here at our hotel with the latest Marriott amenities. Again, please accept our apologies and know that we appreciate you and your business.

10/10 – Excellent

Vanessa

Séjour de 1 nuit en octobre 2023
BK a répondu le 23 oct. 2023
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for your business.

10/10 – Excellent

Barry

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en octobre 2023
BK a répondu le 15 oct. 2023
Good morning to you and thank you for taking the time to write a review. We appreciate you and your business.

10/10 – Excellent

David

Séjour de 1 nuit en octobre 2023
BK a répondu le 29 oct. 2023
Good afternoon to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for your business.

10/10 – Excellent

Christy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lady at the desk was friendly and check in was quick! Lobby and room were very clean.
Séjour de 1 nuit en octobre 2023
BK a répondu le 9 oct. 2023
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for business.

8/10 – Bien

Susan

Séjour de 2 nuits en septembre 2023
BK a répondu le 15 oct. 2023
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for your business.

4/10 – Médiocre

Kelly

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Disappointing
Very run down hotel. Horrible moldy/musty smell in room. Had to go buy Febreeze. Old AC unit on block wall inside room. The vent of AC was very dirty. Expected so much more from Marriott. Very disappointing.
Séjour de 1 nuit en septembre 2023
BK a répondu le 15 sept. 2023
Good afternoon to you and thank you for taking the time to write a review. We appreciate all feedback and realized your response does not fit our hotel. We are thinking you have mixed us up with another stay on your travels. We just completed a FULL RENOVATION and the entire hotel is sparkling with all new Marriott amenities. Also, we do not have block walls in our guest rooms. Thanks.

10/10 – Excellent

Lindsay

Points forts : Propreté, commodités et état et installations de l’hébergement.
Property was good!
Séjour de 2 nuits en août 2023
BK a répondu le 4 sept. 2023
Thank you for taking the time to write a review. We appreciate you and your business.

8/10 – Bien

Ellen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was nice and check in was easy. No more complimentary breakfast, so that was a bummer. All the pillows are too soft. Used 2 pillows. The bed feels soft but was a bit uncomfortable to sleep on.
Séjour de 1 nuit en août 2023
BK a répondu le 28 août 2023
Good morning to you and thank you for taking your time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and know that we appreciate you and your business.

2/10 – Terrible

Manuel

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Confort de la chambre
Hidden truth
We found several roaches on the wall and floor. When we told the front desk the lady told me “they have gotten worse since they put down the new mulch”. Did not apologize for the inconvenience. Due to the time of night we came in, finding another hotel was impossible. Next morning we found a roach in our suitcase. Our luggage stayed outside our house until we could confirm there were no roaches in our clothes.
Séjour de 1 nuit en août 2023
BK a répondu le 22 août 2023
Good morning to you and thank you for taking the time to write a review. Let me be the first to apologize to you and please know that is not the norm here at our hotel. We will be passing on your concerns to our management team to address. Again, please accept our apologies and know that we appreciate you and your business.

10/10 – Excellent

Diann

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice, quiet, comfortable stay.
Séjour de 1 nuit en août 2023
BK a répondu le 2 août 2023
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and know that we appreciate you and your business.

8/10 – Bien

Camille

Séjour de 1 nuit en juillet 2023
BK a répondu le 22 août 2023
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for your business.

10/10 – Excellent

Summer

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023
BK a répondu le 23 juill. 2023
Thank you for taking the time to post a review. We appreciate all feedback and shared your comments with our team. Again, thank you and thank you for your business.

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Service et personnel, confort de la chambre
Considering the hotel is under renovation it's pretty quiet. But great service. Raymond at the bar made an excellent chicken Caesar salad and the wine was cold.
Séjour de 1 nuit en juillet 2023
BK a répondu le 19 juill. 2023
Good afternoon to you and thank you for taking the time to write a review. We appreciate you and your feedback.

2/10 – Terrible

Melody

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Awful 1 night stay.
It was an awful 1 night stay. It started out as now information on website that they were having renovations. Then the room wasnt ready when we got there after 3 pm. We only had 2 sets of towels for 3 people in a room asked for extra towels and housekeeper said they were short of towels because the construction crew was using them. The room next to me had a puppy in the room that whining all night and they told me it was a service dog. I told them no it was a puppy it was whining all night. It was unsafe because you had 1 way in and 1 way out due to the construction. The worst hotel stay of my life.
Séjour de 1 nuit en juin 2023
BK a répondu le 19 juill. 2023
Good afternoon to you and thank you for taking the time to write a review. We certainly hated to hear that you did not have a good stay with us and apologize that we are under renovation. Again, please accept our apologies and know that we appreciate you and your business.

2/10 – Terrible

Michael F

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
The hotel is in mid renovations and looks like an abandoned construction site from outside. The front door was closed off and the side door was left open (with no employees to watch it) workers renovating the building worked well into the night, hours after the signs said they would stop working. the same workers smoked right outside the side door which was right next to our room. the smoke smell in our room combined with the smell of mildew that was already there. The should close during renovations if this is how they renovate. I feel like I got scammed.
Séjour de 1 nuit en juin 2023
BK a répondu le 19 juill. 2023
Good afternoon to you and thank you for your feedback. We shared your comments with our team and want to be the first to apologize to you. We are under renovation and we are looking forward to a new look. Again, please accept our apologies and know that we appreciate you and your business.

4/10 – Médiocre

Jordan

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Under construction - no warning.
The entire property was under construction and no warning was provided. The room above had workers stop I f around in it at 6 am, while my 8 month old tried to sleep. Our patio area was full of equipment and building supplies. The construction was not well kept and I severely doubt it was being done per Marriot Standards. I’ve attached images of the patio area which was extremely unsafe. There was a piece of machinery lifted up and holding a makeshift dumpster over our patio. Extremely unsafe and not what I was promised when I booked the room. Construction is understandable, this construction was unsafe and made my stay completely unsatisfactory.
Equipment shown here is upholding a make shift dumpster that is suspended above our patio for the debris coming out of the room directly above ours
Séjour de 1 nuit en mai 2023
BKK a répondu le 25 mai 2023
Good morning to you and thank you for taking the time to write a review. We certainly hated to hear that you did not have a good stay with us and want to be the first to apologize. Currently, we are under renovation and our guest are excited to see the final results. Until then we apologize for the inconvenience and hope you will give us another try.

2/10 – Terrible

Donald Kenton

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Warning
Just don’t do it! They claim that the renovations only affect the lobby and second floor. Just look at the photos.
Séjour de 3 nuits en mai 2023
BKK a répondu le 18 mai 2023
Good afternoon to you and thank you for taking the time to write a review. As you can see, we are going through a full renovation and our guest has let us know that they can not wait to enjoy the final results. Let us be the first to apologize the inconvenience but know it will be worth it. If you are back in our area, please join us and enjoy our new look.

2/10 – Terrible

Richard

Séjour de 1 nuit en mai 2023
BK a répondu le 17 mai 2023
Good afternoon to you and thank you for taking the time to write a review. We appreciate all feedback and shared your ratings with our team. Let us be the first to apologize and hope that you will give us another try in the future. Again, please accept our apologies and know that we appreciate you and your business.

10/10 – Excellent

John

Séjour de 1 nuit en avril 2023
BKK a répondu le 9 mai 2023
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared comments with out team. Again, thank you.

2/10 – Terrible

Mattie

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Place is filthy Shower was moldy Carpet was dirty I know it’s being renovated but it needs to be condemned No breakfast Premium price for filth
Séjour de 1 nuit en février 2023
BK a répondu le 3 mars 2023
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Currently, we are under renovation and we are looking forward to the final result. We think our Marriott family will be proud. Also, know that all Courtyards have a bistro and it is order and pay as you go. Give it a try on your next visit and you will know why it is so popular. Again, thank you and know that we appreciate your business.

6/10 – Acceptable

John

Voyage d’affaires
Points forts : Service et personnel
This hotel is going through a renovation. Great location.
Séjour de 2 nuits en février 2023
BK a répondu le 19 févr. 2023
Good afternoon to you and thank you for taking the time to write a review. We appreciate all feedback and we appreciate your business.

10/10 – Excellent

Courtney

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent hotel in a great location
Séjour de 1 nuit en février 2023
BK a répondu le 16 févr. 2023
Good morning to you! Thank you for taking the time to take the Marriott survey. We appreciate all feedback and shared your comments with our team. Again, thank you and know that we appreciate you and your business.

8/10 – Bien

DAVID

Séjour de 1 nuit en février 2023
BK a répondu le 13 mars 2023
Good afternoon to you and thank you for taking the time to write a review about your stay with us. We appreciate all feedback and shared your comments with our team. Again, thank you.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2023
BK a répondu le 30 janv. 2023
Good morning to you and thank you for taking the time to write a review about your stay with us. We appreciate all feedback and shared your comments with our team. Again, thank you and know that we appreciate you and your business.

10/10 – Excellent

Voyageur vérifié

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This hotel was nice and clean and in a safe area and close to everything. We only stayed one night and didn’t get to enjoy the indoor pool or fitness room but they looked very nice. The only thing I wasn’t thrilled with was the firm mattress but a lot of people like that.
Séjour de 1 nuit en janvier 2023
BKK a répondu le 20 janv. 2023
Good morning to you and thank you for taking the time to write a review about your stay with us. We appreciate all feedback and shared your comments with our team. Again, thank you and know that we appreciate you and your business.

10/10 – Excellent

Michael

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Jennifer with Housekeeping was fantastic. Kept my room looking like the first time I walked in. Staff overall was very friendly and helpful.
BKK a répondu le 18 janv. 2023
Good morning to you and thank you for taking the time to write a review. We appreciate all feedback and shared your comments with our team. Again, thank you know that we appreciate you and your business.

10/10 – Excellent

Carol

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The bed was very comfortable and clean. The staff was very helpful and professional.
BK a répondu le 7 janv. 2023
Thank you for taking the time to write a review about your stay with us. We appreciate all feedback and shared your comments with our team. Again, thank you and know that we appreciate you and your business.