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"Brand new hotel (opened officially December 2024) and it felt like it. Everything was wonderful. Only comment is that the pool had a lot of people who didn’t seem to be staying at the hotel, doing swimming lessons or equivalent. Aside from that everything here was perfect. Would love to have stayed longer!!"

"Excellent room and a softer bed than normal for Vietnam which made for a great nights sleep. Excellent room. WiFi v good and breakfast was fine. Would stay again easily. "

"Room was spotless and comfortable, and that lady who checked me in was lovely and informative of facilities despite the language barrier"

"No doubt that the property is beautiful. I gave it a low rating for a very unpleasant check-in experience. We booked a family bungalow of three bedrooms with Expedia months ahead of the trip. I even sent a request to confirm our booking. We arrived at 5pm. The front desk staff working alone looked confused with my booking. Turned out that they sold our 3bedrooms bungalow to another group. Lucky for us that the resort wasn’t sold out. They offered two single bungalows for us with no apology, refund or a free drink. "

"The property is on a beautiful land and our two bedrooms private bungalow is spacious and very nice decorated. Lot of bugs but that meant we were next to the nature. The service is very good. Food is only okay but we weren’t there for food. "

"Another great hotel in vietnam. Service with a smile, room was very clean, bed was very comfy. "

"Room was very basic and overpriced just because it has a mountain view and on the Ha Giang Loop. We had no hot water on arrival after a long ride on the Ha Giang Loop. The receptionist was good. She tried to get one of her workers to fix it. After over 2 hours, we finally had slightly hot water, better than what we had on arrival. Breakfast was ok. But they dont replenish the buffet so if you arrive late..too bad!"

"Great for a nice stay"

"The bungalow is great but the staff is absolutely terrible. > Check-in We could not find the staff at the reception. She was sleeping not far from the reception. We called the number on the desk but she declined the call. We sent a message to say we were at the reception. She liked it but did not reply. We had to assume the receptionist was the person sleeping not far from the reception once we saw her. > Motorbike rental Don't go there if you want to travel alone - They are not flexible and refuse half day rent or to give you a motorbike early in the morning so that you can avoid the police bribe at the exit of the city. We were forced to leave with a group at 9am before paying the bribe and then breaking from the group > Food The kitchen is said to close at 8:30 but it was actually closed at 8:15. The staff was still there but we were declined to order food because the staff already cleaned the kitchen. They offered a frozen pizza if we wanted. > Charge We were charge an extra night despite paying everything before check-in on hotel.com. They refund us but it has been complicated.... > Motorbike quality We had a puncture and had to change the back wheel brake when noticing it was really close to obsolescense. Very dangerous to get their motorbike if you travel without one of their group. "