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"Swimming pool out of action evening of stay"

"Room was excellent. Clean, well-maintained and good quality toiletries plus excellent tea and coffee making facilities. Unable to check-in early which we had hoped to do but certainly able to check-in on time. Pool was lovely but unfortunately steam-room was out of order. Very nearby was the Thermae Bath Spa which was fabulous and not to be missed if adult weekend away in Bath (kids not allowed)."

"The room exceeded expectations with a small built in sofa and table. Even though we had a first floor room there was no noise from outside. Would recommend. "

"Great location. We had a courtyard room which was perfect. Excellent and generous in room breakfast "

"They put me into the top of the building up 4 flights of stairs in a room with no radiator BUT a fan from Argos approx 10 in tall was the only form of Heat =ABSOLUTE PATHETIC !"

"Room was lovely and upgrade offer ended up being a suite rather than just a garden view. Spa was great but a little tired and needing some maintenance "

"Very helpful and pleasant reception staff. Lovely room"

"Lovely hotel and grounds. Staff polite and helpful"

"Was expecting nicer rooms based on reviews. Dated and minimal amenities. "