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"You can walk straight to this hotel from the JR Nagano station via the connecting skywalk. Note that this Sotetsu inn is sharing a complex building with other businesses such as Don Quijote. Room is quiet and comfortable. "

"This hotel was great to stay in. The room was very spacious with tatami mats and two areas to sit down and relax/work on computer including a nice couch with a table and desk with a chair. The bed was very comfortable, the restaurant was delicious, and the spa was amazing. I had a great stay here."

"I really enjoyed my stay :) the hotel was clean and beautiful and my room was very comfortable "

"Lovely clean, friendly hotel that is near the station so easy to get to. The breakfast is wonderful and complimentary noodles are served each evening. The spa facilities are great with lovely products which are all complimentary. There is ice cream to enjoy for free after the onsen and free juice and coffee in reception! A great stay! "

"Lovely staff, easy check in, great location next to station, highly recommend :)"

"The staff was friendly. Upon arrival the guest gets a yukata and a key to 9 public thermal springs around the town, where he may bath freely. Note that they are extremely hot. The staff also offers a free ride to the Snow Monkey Park or Yudanaka Station in the morning."

"Un excellent hôtel. Bonne localisation proche de la gare. Bon rapport qualité/prix. Hôtel propre, chambres confortables. Prenez une chambre rénovée, vous ne serez pas déçus!"

"Requested a toddler bed as advertised as free when I booked the room. It wasn’t provided and when I asked for it I was told that it would be an additional ¥8990. Pool advertised is also a hefty additional charge"

"We had a fantastic stay at Shibu Hotel. The staff were so kind and welcoming. They made us feel so special throughout our stay. The Kaiseki dinner was such an experience. The room was very nice, clean and had nice decor. I would recommend this hotel to anyone staying in Shibu Onsen. "