Title: Derby Mickleover Hotel, BW Signature Collection - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=8827&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Derby Mickleover Hotel, BW Signature Collection Travelers find a peaceful retreat at this Derby hotel, where relaxation comes in many forms - from sauna sessions to walks through the picturesque grounds ## Photo gallery for Derby Mickleover Hotel, BW Signature Collection ![Indoor spa tub - Derby Mickleover Hotel, BW Signature Collection (Derby)](https://images.trvl-media.com/lodging/1000000/10000/8900/8827/e5ac092b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Derby Mickleover Hotel, BW Signature Collection (Derby)](https://images.trvl-media.com/lodging/1000000/10000/8900/8827/78e003a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception hall - Derby Mickleover Hotel, BW Signature Collection (Derby)](https://images.trvl-media.com/lodging/1000000/10000/8900/8827/10b410c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Derby Mickleover Hotel, BW Signature Collection (Derby)](https://images.trvl-media.com/lodging/1000000/10000/8900/8827/8a33a4e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room - Derby Mickleover Hotel, BW Signature Collection (Derby)](https://images.trvl-media.com/lodging/1000000/10000/8900/8827/fc0e665c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Derby Mickleover Hotel, BW Signature Collection offers a comfortable escape with wellness amenities. Guests can swim in the indoor pool or enjoy the sauna and steam room. The on-site restaurant serves breakfast, and the cafe offers coffee before exploring nearby attractions. ## Reviews 7.8 Good ## Popular amenities - Pool - Hot tub - Pet friendly - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=8827&PinnedHotelID=8827&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=8827&PinnedHotelID=8827&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=8827&PinnedHotelID=8827&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=8827&PinnedHotelID=8827&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8827&PinnedHotelID=8827&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8827&PinnedHotelID=8827&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=8827&PinnedHotelID=8827&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=8827&PinnedHotelID=8827&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ### View all photos for Standard Room, 1 Double Bed, Non Smoking ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/8900/8827/f5643e63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 8.6 Excellent 30 reviews ### Highlights Air conditioning Connecting rooms available LED TV Eco-friendly toiletries Private bathroom Shower/tub combination Hair dryer Eco-friendly cleaning supplies - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 2 Twin Beds, Non Smoking ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/8900/8827/f5643e63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Non Smoking 7.6 Good 15 reviews ### Highlights Air conditioning Connecting rooms available LED TV Eco-friendly toiletries Private bathroom Shower/tub combination Hair dryer Eco-friendly cleaning supplies - Sleeps 2 - 2 Twin Beds ### View all photos for Suite, 1 King Bed, Non Smoking ![Suite, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/10000/8900/8827/c42b36f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking 9.4 Exceptional 3 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available LED TV Eco-friendly toiletries Private bathroom Shower/tub combination Hair dryer - Sleeps 2 - 1 King Bed ### View all photos for Executive Room, Multiple Beds, Non Smoking ![Executive Room, Multiple Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/10000/8900/8827/606599ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, Multiple Beds, Non Smoking 8.0 Very good 12 reviews ### Highlights Air conditioning Connecting rooms available LED TV Eco-friendly toiletries Private bathroom Shower/tub combination Hair dryer Eco-friendly cleaning supplies - Sleeps 4 - 1 King Bed and 2 Twin Beds ### View all photos for Executive Room, Multiple Beds, Non Smoking ![Executive Room, Multiple Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/10000/8900/8827/b88afe32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, Multiple Beds, Non Smoking ### Highlights Air conditioning Connecting rooms available LED TV Eco-friendly toiletries Private bathroom Shower/tub combination Hair dryer Eco-friendly cleaning supplies - 237 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Bed ### Standard Double Room - Sleeps 2 ### Standard Twin Room - Sleeps 2 ### Executive Double Room - Sleeps 2 ### Executive Twin Room - Sleeps 2 ### Suite - Sleeps 2 ### Executive Family Triple Room - Sleeps 3 ### Executive Family Quadruple Room - Sleeps 4 ### View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed) ![Executive Room, 1 King Bed, Non Smoking (with Sofabed)](https://images.trvl-media.com/lodging/1000000/10000/8900/8827/9f13d326.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Non Smoking (with Sofabed) 9.6 Exceptional 4 reviews ### Highlights Air conditioning Connecting rooms available LED TV Eco-friendly toiletries Private bathroom Shower/tub combination Hair dryer Eco-friendly cleaning supplies - Sleeps 3 - 1 King Bed ### Classic Double Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDerby-Hotels-Derby-Mickleover-Hotel.h8827.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDerby-Hotels-Derby-Mickleover-Hotel.h8827.Hotel-Information) ## About the area Located in Derby, Derby Mickleover Hotel, BW Signature Collection is in the suburbs and near theme parks. Kedleston Hall and Claymills Victorian Pumping Station are local landmarks, and the area's natural beauty can be seen at Peak District National Park and Elvaston Castle Country Park. Looking to enjoy an event or a game while in town? See what's happening at Donington Park Racing Circuit or Derbyshire County Cricket Club. [Visit our Derby travel guide](https://www.expedia.ca/Derby.dx7573) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.90177%2C-1.55082&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NEZgQFDXuCVyUA9AW04vVuAy8sA=) Etwall Road, Mickleover, Derby, England, DE3 0XX ### What's nearby - Royal Derby Hospital \- 2 min drive \- 4.0 km - University of Derby \- 5 min drive \- 6.9 km - Kedleston Hall \- 6 min drive \- 6.5 km - Derby Museum and Art Gallery \- 7 min drive \- 7.5 km - Derby Cathedral \- 7 min drive \- 7.5 km ### Getting around - Willington Station - 7 min drive - Birmingham Airport (BHX) - 53 min drive ### Restaurants - ‪Hackwood Farm - ‬5 min drive - ‪The Robin - ‬3 min drive - ‪Mcdonald's - ‬3 min drive - ‪Zan Fish Heatherton - ‬4 min drive - ‪The Fairholme Club - ‬5 min drive ## About this property ### Derby Mickleover Hotel, BW Signature Collection Upscale hotel in the suburbs You can look forward to a terrace, a coffee shop/cafe, and a hair salon at Derby Mickleover Hotel, BW Signature Collection. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 4 bars. You'll also enjoy the following perks during your stay: - An indoor pool - Breakfast (surcharge), self parking (surcharge), and express check-out - Express check-in, 9 meeting rooms, and a 24-hour front desk - An elevator, smoke-free premises, and a front-desk safe - Guest reviews say great things about the pool and helpful staff Room features All 99 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property. Extra amenities include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and shower/tub combinations - LED TVs with satellite channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/49100/49045/61cbc320.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Delta Hotels by Marriott Breadsall Priory Country Club Derby - Pool - Hot tub - Spa - Free WiFi 8.4 Very good 903 reviews CA $130 CA $156 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=49045&PinnedHotelID=49045&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room (and Sofa)](https://images.trvl-media.com/lodging/3000000/2700000/2699700/2699603/ffda0013.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo Hotel Derby Derby City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.2 Very good 1,001 reviews CA $72 CA $87 total includes taxes & fees Jan 23 - 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Pet friendly - Free WiFi - Air conditioning - Breakfast available 8.6 Excellent 1,000 reviews CA $77 CA $93 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=434278&PinnedHotelID=434278&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (GBP 4 per day) ### Food and drink - Daily on-the-go breakfast available 7:00 AM to 9:30 AM for a fee: GBP 16.95 per person - 4 bars/lounges - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Health club - Hot tub - Indoor pool - Sauna - Steam room ### Family friendly - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - 431 square feet of conference space - 9 meeting rooms - Business center ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 1 building - 3 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1994 - Comprehensive food waste policy - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reception hall - Reusable cups - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LED TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Iron/ironing board - LED lighting ## Policies ### Check-in Check-in time starts at 3 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities or services will be unavailable from December 17 2025 to February 28 2026 (dates subject to change): - Swimming pool The property will be renovating from December 17 2025 to February 28 2026 (completion date subject to change). The following areas are affected: - Swimming pool During renovations, the hotel will make every effort to minimize noise and disturbance. ### Access methods Staffed front desk, key retrieval ### Pets Pets allowed for an extra charge of GBP 15.00 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total pets Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for to-go breakfast: approximately GBP 16.95 per person - Self parking fee: GBP 4 per day - Pet fee: GBP 15.00 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and window guards ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Derby Mickleover Court Menzies Hotels Derby Menzies Hotels Derby Mickleover Court Menzies Hotels Mickleover Court Menzies Hotels Mickleover Court Hotel Menzies Hotels Mickleover Court Hotel Derby Mickleover Court Mickleover Court Derby The Menzies Hotel Mickleover The Menzies Mickleover Court Hotel Derby Hallmark Hotel Derby Mickleover Court Hallmark Hotel Mickleover Court Hallmark Derby Mickleover Court Hallmark Mickleover Court Hallmark Hotel Derby Mickleover Court Derby Mickleover BW Signature Collection Derby Mickleover Hotel, BW Signature Collection Hotel Derby Mickleover Hotel, BW Signature Collection Derby Derby Mickleover Hotel, BW Signature Collection Hotel Derby ## Frequently asked questions ### Does Derby Mickleover Hotel, BW Signature Collection have a pool? ### How much does it cost to stay at Derby Mickleover Hotel, BW Signature Collection? ### Is Derby Mickleover Hotel, BW Signature Collection pet-friendly? ### How much is parking? ### What time is check-in at Derby Mickleover Hotel, BW Signature Collection? ### What time is check-out at Derby Mickleover Hotel, BW Signature Collection? ### Where is Derby Mickleover Hotel, BW Signature Collection located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Derby Mickleover Hotel, BW Signature Collection Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.8 Location ### 8.4 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 361 8 - Good 326 6 - Okay 182 4 - Poor 79 2 - Terrible 52 ## Reviews ### 8/10 Good #### Susan Dec 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff all wonderful, food amazing, room very clean and Christmas decorations are beautiful ![](https://a.travel-assets.com/ugc/hotel-reviews/d80080be-988f-4685-84f7-dc153c70736c-1765630070882.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Susan Stayed 1 night in Dec 2025 ### 8/10 Good #### rory Jan 5, 2026 Liked: Cleanliness old hotel but clean and friendly staff. pool was being fixed so got 4 drinks tokens for the inconvenience. overall a good stay. ##### rory Stayed 1 night in Jan 2026 ### 6/10 Okay #### Heather Dec 30, 2025 Liked: Cleanliness, staff & service Staff were lovely, helpful and friendly. The room met our needs although there was traffic noise. Breakfast was only warm but they had all the very basics expected. ##### Heather Stayed 2 nights in Dec 2025 ### 8/10 Good #### keith Sep 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place to stay Stayed here numerous times, staff are always pleasant and helpful, Rooms are comfortable. ##### keith Stayed 4 nights in Sep 2025 ### 8/10 Good #### Christopher Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was well equipped wih aircon and large tv, but quite dated. Swimming pool was closed for H&S reasons - closed until the new year, but sauna and steam room were open. Very good breakfast and staff were all great and extremely helpful. ##### Christopher Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Tina Jun 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A lovely comfortable stay. ##### Tina Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Kayleigh Aug 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommend. Hotel room and hotel itself was clean and welcoming. Facilities are great and all staff were polite and very attentive. ##### Kayleigh Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Jenni Aug 26, 2025 Liked: Cleanliness, room comfort #### Nice stay ♡ I actually enjoyed my stay here♡ Staff were lovely, very welcoming, helpful and kind. The hotel IS a little tired, but its ok. Could do with an update, but i ve stayed in worse places. The staff made up for what the decor lacked. Swimming pool was a nice bonus ##### Jenni Stayed 2 nights in Aug 2025 ### 8/10 Good #### Barrie Aug 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Short break Really enjoyable stay although wasnt expecting London prices in the bar. It was a really enjoyable stay the breakfast was kept well stocked and being able to use the pool made it even more enjoyable for the children. Highlyre ##### Barrie Stayed 2 nights in Aug 2025 ### 8/10 Good #### David Sep 1, 2025 Liked: Cleanliness, staff & service, room comfort #### Our stay The rooms were a bit tired and needed some general maintenance. Zakia on reception was excellent and always willing to go beyond to help and be friendly. ##### David Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Rob Dec 22, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Was notified that the pool was shut after making the booking, a small thing at that point. Bed was comfortable, room was clean and cannot fault them. However, always worrying when you have a balcony door which has a notice on it saying the door is damaged and must remain locked. The shower did not work - the knob to turn the water on would not budge, it was as if it had been superglued! I could adjust the temperature on the other dial, but couldnt get any water out, so resorted to a bath. First world problem, but not exactly what you would expect. This was a budget price, but others were the same price and would no doubt have a working shower. ##### Rob Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Catherine Sep 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Receptionist was very friendly and helpful. Room is spotlessly clean if a little tired. It would have been nice to have been informed that the pool was closed before we arrived, and it’s worth noting that hotel guests don’t have to pay for the car park. Restaurant staff friendly, food is ok, wine over priced. ##### Catherine Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Rob Jun 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A good hotel. Very helpful, polite and friendly staff. Nice room. ##### Rob Stayed 1 night in May 2025 ### 10/10 Excellent #### Corinna Sep 10, 2025 Liked: Cleanliness, staff & service Lovely helpful staff. Changed rooms as shower had no water, next room shower drizzled and was broken in its wall fixings. Could all do with a spruce up. Really enjoyed the comfy bedroom, relaxed public area. ##### Corinna Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Michael Mar 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff are very helpful and friendly, special mention for the front desk. ##### Michael Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Diane Jan 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very clean, staff very helpful and friendly, food lovely ##### Diane Stayed 3 nights in Dec 2024 ### 4/10 Poor #### Verified traveller Aug 31, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort On arrival staff were very welcoming & helpful - first impressions were favourable nice main reception area - rooms fairly big & plenty of storage & clean - however facilities very dated - extremely poor shower, carpet warn, breakfast, continental poor not much choice, drink machines poor, English breakfast average ##### Verified traveller Stayed 1 night in Aug 2025 ### 8/10 Good #### Keith Sep 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### First time staying here My wife & I have just enjoyed a very nice stay at Mickleover Hotel. The room was very clean & spacious. The bed were extremely comfortable, just like being at home. All of the Staff we encountered were very professional & extremely helpful & pleasant. I thought the pressure on the shower wasn't very good and the mastic around the shower controls needs renewing otherwise there may be water ingress which may be more expensive to fix. Also the trouser press in the room did not work but there was an iron & ironing board in the room. Wevery much look forward to staying at this hotel again. ##### Keith Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Tim Mar 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel, friendly staff, pleasant breakfast. ##### Tim Stayed 1 night in Feb 2024 ### 8/10 Good #### Christopher Jan 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place Nice clean place friendly staff ##### Christopher Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Susan Nov 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just a day and night stay. Overall a nice relaxing stay ##### Susan Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Remi Apr 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family trip Stayed overnight whilst visiting Alton Towers. Every member of staff that we dealt with was so friendly and helpful, the reception staff went above and beyond. Room was great, perfect for our family. Swimming pool was enjoyed and the breakfast was nice. We were very pleased with our stay and would stay again. ##### Remi Stayed 1 night in Apr 2025 ### 6/10 Okay #### Sion Rhys Jun 25, 2025 Liked: Cleanliness, amenities Disliked: Property conditions & facilities Everything we needed was included in the price—breakfast and access to the swimming pool—which was a real plus. However, the family room, and indeed the hotel as a whole, felt rather tired and in need of an update. The breakfast itself was excellent, but the dining area would benefit greatly from new carpet and furniture. That said, the staff were warm, welcoming, and genuinely helpful throughout our stay. ##### Sion Rhys Stayed 1 night in Mar 2025 ### 10/10 Excellent #### KERRYN Feb 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Brilliant night away Brilliant stay, staff were all very friendly. The room was very spacious and very clean. We enjoyed the spa facilities. Overall we had a great time and will be returning ☺️ ##### KERRYN Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Daniel Sep 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice 1 night stay . 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