Hi there, thanks for letting us know about your stay. We followed up with the homeowner after reading your feedback, and they would like to share the following: -We take cleaning seriously and are committed to maintaining the property at its best for a comfortable experience. We regret any inconvenience and would appreciate being informed of issues during your stay so we can promptly address them and, if needed, provide compensation. -As for the pillows, we strive to cater to the varied preferences of our guests, offering a range of options to ensure everyone's comfort. -We have a window AC unit available for our guests' comfort, although it's worth noting that August can get particularly warm. Thank you for sharing about your stay. We do all we can to create the best experience, and we look forward to this property hosting many satisfied guests as evident in our other reviews.

Hi Kendra, thanks for taking the time to review your stay. After reading your feedback, the homeowner wanted to share the following: - Thank you for letting us know about some of the cleaning details. We do our best, but occasionally it happens that items get missed. The ovens may not be spotless, but they are clean. - The bed is a sleigh bed. The mattress is king-size and does fit, but due to the sleigh bed design, there is space at the top and bottom. - The listing does state the owners live on-site with a shared wall and shared outdoor amenities. We encourage our guests to review the listing thoroughly before booking to ensure our home suits their preferences. Thanks again for sharing your feedback.