Café-restaurant

Hotel The Royal Plaza – Avis

4 out of 5
Hotel The Royal Plaza
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R

Avis

6,4
Note de 10 – Excellent, d’après 148 avis sur 913." "
Note de 8 – Bien, d’après 272 avis sur 913." "
Note de 6 – Acceptable, d’après 210 avis sur 913." "
Note de 4 – Médiocre, d’après 142 avis sur 913." "
Note de 2 – Terrible, d’après 141 avis sur 913." "

6,8/10

Propreté

6,6/10

Service et personnel

6,4/10

Commodités

6,4/10

État et installations de l’hébergement

6,2/10

Écoresponsabilité

Avis

6/10 – Acceptable

Mickael

Voyage d’affaires
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Trop cher
650 roupies par jour pour la connexion wifiSalle de bain vieillissante
Séjour de 1 nuit en février 2020

8/10 – Bien

Voyageur vérifié

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
My stay was great , we no hickups. The hall of this hotel is a piece of heart! Some rooms need a do over , but the hotel is well located , and staff is friendly . Just one advice don’t exchange your money st the front desk . The rate is not competitive!
Séjour de 7 nuits en mars 2019

8/10 – Bien

Eric

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel de class , sauf les chambres qui laissent désirer
Séjour de 2 nuits en mars 2019

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel
Séjour de 6 nuits en février 2019

4/10 – Médiocre

Patrick

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Confort très moyen,travaux dedans et autour.
Point faible :Déçus par cette chambre fumeur disponible uniquement sous l'étage en travaux, propreté limite, pas de brosses à dents ni dentifrice, serviettes manquantes, pas de tapis de douche .Indigne d'un 4 étoiles en Asie. Très positif : Restauration et bar très bien,le serveur nommé Manoj très attentif et agréable . Yesu ( de la conciergerie) excellent, arrangeant et sympathique.

6/10 – Acceptable

Arab, bangkok

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Hotel bien situe
Personnel accueillant mais equipement dss chambres neglige
Séjour de 3 nuits en mars 2018

10/10 – Excellent

CECILIA, ITALY

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
GREAT HOTEL !
Very friendly HOTEL, GREAT location, close to METRO ( clean and modern ) EXCELLENT breakfast !
Séjour de 3 nuits en octobre 2017

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
personnel à l'écoute et réactif
nous avons pu changer de chambre 2 fois pour meilleure vue et pour fuite de la climatisation

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
vraiment déçu
vraiment deçu, ce hotel est vraiment pas digne d'un 4 étoiles, chambre vraiment ancienne, petite et mauvaise odeur, même leur suite qui nous à été montrée était vraiment vieilli nous avons séjourné une nuit au lieu de 4 nuits.

4/10 – Médiocre

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Vieillot
Hotel très vieillot dont l'heure de gloire est sans doute passée. Forte odeur d'humidité dans les chambres.

8/10 – Bien

Chris

Points forts : Propreté, service et personnel et confort de la chambre.
une semaine sympa à New Delhi
L'hôtel est très joli, chambres confortables et personnel compétent

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel de luxe où l'on prend soin de vous...
L’hôtel es très bien tenue, le personnel attentif. Les chambres sont confortables et propres. Il fait bon de pouvoir se reposer dans sa chambre après une sortie mouvementé dans les rues de Delhi...Si je retourne à Delhi, je réserverai à nouveau cet Hotel. Seul bémol, la Wifi payante.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

4/10 – Médiocre

Ficelle23

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Chambre ridiculement petite et déco désuette
Nous avions demandé une chambre avec un mot supplémentaire. Un matelas à juste été possible. En revanche nous ne pouvions plus circuler autour de notre lit même en supprimant un fauteuil et une table ! Déco horrible et petit dejeuner très moyen.

6/10 – Acceptable

Jack, Belgique

Points faibles : État et installations de l’hébergement, confort de la chambre
Rapport qualité / prix insufisant

6/10 – Acceptable

Caroline, Paris

Not as bad as expected, you get what you pay for
Given what I had read on the Ramada Plaza I was not very happy to be booked for 4 nights there but had not much choice as most other hotels were fully booked. But in fact it turned out it was OK - keeping in mind it is probably half price the Oberoi or the Taj. I had a superior room and understand from my colleague it was a good idea not to take the cheapest one. My room was very small, the carpet was not spotless, the towels were grey-ish, but for the rest it was comfortable and clean. The wifi was not cheap but worked very well . They do not seem to have real non smoking rooms - I think they just use a spray and you can't open the window. There are two restaurants for breakfast and the biggest one has a good choice of fresh food. I do not recommend the airport pick (too expensive and a bit freaky). There is a Shangri-La literally next door with two very good restaurants (one casual and one higher scale) and it's very convenient if you don't feel like eating at the Ramada in the evening and don't want to spend time in the traffic jam.

6/10 – Acceptable

Chiara

Voyage en famille
L’hotel è carino ma un po’ datato,nel giardino manca l’erba in diversi punti,quando si fa la doccia l’acqua esce dalle guarnizioni e bagna il pavimento,la colazione è nella media (ci sono per lo più prodotti indiani),la zona è tranquilla e di fianco si trova l’hotel Shangri La dove ci sono un paio di ristoranti validi.
Séjour de 2 nuits en avril 2024
Samol Manerker, Front Office Manager a répondu le 21 avr. 2024
Dear Guest,Thank you for your valuable feedback. It is very unfortunate that the hotel services did not reflect the quality you expected from us and I am really concerned that we did not live up to your expectation. You are our valued guest and your feedback is important to us and we are grateful for your support and would like to thank you, once again, for taking the time to bring this matter to my attention. It is our constant endeavor to provide a consistently high quality of service to all our guests and I assure you that all possible corrective measures will be taken in order to serve you better. We always pride on our services and regret any lapse on our part. Hoping to get an opportunity to welcome you back on your next visit to Delhi.Warm regards,

8/10 – Bien

Chiara

Voyage en famille
Hotel bello situato in una zona tranquilla vicina a Connaught place,la pulizia della camera lasciava un po’ a desiderare e il ristorante non ci è piaciuto,il buffet della colazione è abbastanza fornito.
Séjour de 2 nuits en mars 2024
Samol Manerker, Front Office Manager a répondu le 21 avr. 2024
Dear Guest,We do appreciate your taking time out to write about your stay experience with us. While my team and I are constantly striving to ensure all our guests get the best hospitality and service, I am extremely sorry to know that we fell far short of your expectations during your stay. We have noted your detailed feedback and assure you that the corrective action is being taken with the concerned departments. Your feedback is extremely important to us and I do hope you will give us a chance to restore your faith.We look forward to welcoming you back.Warm regards,

8/10 – Bien

Tim

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good hotel only a short taxi ride from all the sights. Staff helpful and friendly
Séjour de 3 nuits en février 2024
Samol Manerker, Front Office Manager a répondu le 21 avr. 2024
Dear Guest,It gives me great pleasure to learn of your wonderful stay experience and I sincerely thank you for taking out your valuable time to share this beautiful feedback.We have a beautiful hotel which is surely incomplete without this wonderful team of mine that not only goes that extra mile but goes to any extent to ensure and churn-out happier customers every-time.We hope you will return soon and give us more opportunities to welcome you back.Warm regards,Samol ManerkerFront Office Manager

2/10 – Terrible

Manjit

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was an absolutely shoddy hotel. The lobbynis lovely but do not let this deceive you. The rooms were disgusting and unclean. We were moved to another room but this was exactly the same absolutely disgusting. We complained to the staff and manager and they did nothing. Do not stay here.
Samol Manerker, Front Office Manager a répondu le 21 avr. 2024
Dear Guest, We do appreciate your taking time out to write about your stay experience with us.While my team and I are constantly striving to ensure all our guests get the best hospitality and service, I am extremely sorry to know that we fell short of your expectations during your stay.We have noted your detailed feedback and will take it up with the concerned departments. Your feedback will help us to rectify these issues going forward.Your feedback is extremely important to us and I do hope you will give us a chance to restore your faith. Do write in to me at fom@hoteltheroyalplaza.com should you be planning your next visit to Delhi and I shall personally ensure to carve out a memorable experience for you.Warm regards,Samol ManerkerFront Office Manager

4/10 – Médiocre

Gursharan

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Points faibles : Propreté, état et installations de l’hébergement
We booked deluxe premium room ...but room was so conjusted nd room is so suffocated
Séjour de 1 nuit en mars 2024
Samol Manerker, Front Office Manager a répondu le 21 avr. 2024
Dear Guest, We do appreciate your taking time out to write about your stay experience with us.While my team and I are constantly striving to ensure all our guests get the best hospitality and service, I am extremely sorry to know that we fell short of your expectations during your stay. Our room sizes are mentioned on all online portals for the reference of our Guests. We are sorry if you felt the rooms were too small.We look forward to welcoming you back.Warm regards,Samol ManerkerFront Office Manager

10/10 – Excellent

vinay, Frisco

Voyage en famille
Points forts : Service et personnel, commodités
The excellent location of the property compensates for the relatively smaller room sizes. Buffet breakfast and dinner was excellent with a lot of choices and good quality of food. The hotel lobby and other areas are tastefully decorated with Italian marble, statues and ceiling paintings. The hotel is very popular - it was full. Need to improve washroom cleanliness to make it equivalent to global standards. The hotel's system did not pick up that we had paid for the dinner buffets via our Expedia reservation; however, after discussing and the hotel manager checking, it was OK. Please increase size of your storage room for guest luggage.
Séjour de 5 nuits en mars 2024
Samol Manerker, Front Office Manager a répondu le 21 avr. 2024
Dear Guest,At the outset I would like to begin by thanking you for choosing Hotel The Royal Plaza for your stay in Delhi and for giving us an opportunity to serve you. We appreciate you taking out your valuable time to share these most generous words of appreciation.There is no better feeling than getting to know that we have created another happy customer with an experience to cherish. Thank you for recommending us to fellow travellers.We look forward to your next visit and the joy of serving you again. Do write in to me (smanerker@thelalit.com) should you be planning your next visit it would be a pleasure to meet you in person.Warm regards,Samol ManerkerFront Office Manager

8/10 – Bien

Niraj

Séjour de 2 nuits en mars 2024
Samol Manerker a répondu le 21 avr. 2024
Dear Guest,We appreciate your time to review us. We are very happy to read your rating. We would, however, like to receive details of your experience so that we may share the same with our Team.Please feel free to email me on fom@hoteltheroyalplaza.com.Warm regards,Samol ManerkerFront Office Manager

4/10 – Médiocre

Saumitra

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
If you want access to all of Delhi’s key landmarks and don’t want to pay over the top - this is a good hotel. Sadly this is where I run out of nice things to say. The rooms are dated and dirty (there was mold in the Junior Suite that we had booked), breakfast is okay but seating is terrible and if you are in a large group I’d recommend going down early. The food for room service is overpriced and not enough value for money. I’d give this a miss.
Séjour de 2 nuits en février 2024
Samol Manerker, Front Office Manager a répondu le 21 avr. 2024
Dear Guest, We do appreciate your taking time out to write about your stay experience with us.While my team and I are constantly striving to ensure all our guests get the best hospitality and service, I am extremely sorry to know that we fell short of your expectations during your stay.We have noted your detailed feedback and will take it up with the concerned department. Your feedback will help us to rectify these issues going forward.Your feedback is extremely important to us and I do hope you will give us a chance to restore your faith.We look forward to welcoming you back.Warm regards,Samol ManerkerFront Office Manager

10/10 – Excellent

John

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A stunning hotel in Delhi. An amazing entrance lobby, lovely gardens with outside dining area & pool. A very comfortable room & a great view from our 10th floor room. Friendly & helpful staff. We even got a packed breakfast to go as we were checking out for an early flight.
Séjour de 1 nuit en mars 2024
Samol Manerker, Front Office Manager a répondu le 21 avr. 2024
Dear Guest, It was a pleasure to have you stay at Hotel The Royal Plaza, Delhi during your recent visit to New Delhi and we appreciate your time to review us. We are very happy to read your review.It is our endeavour that every guest who leaves the hotel, is delighted with their stay and food experience. Your feedback is a reward for the team who is always striving for perfection. Thank you for your generous praise.The team and I, look forward to welcoming you back.Warm regards,Samol ManerkerFront Office Manager

8/10 – Bien

Satish

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good place to stay. Helpful staff. Close to most places to visit. Only issue was the room shower floor was sloped a lot and it felt unsafe to stand and shower. We had to be extra careful in the shower.
Séjour de 7 nuits en février 2024
Samol Manerker, Front Office Manager a répondu le 21 avr. 2024
Dear Guest, It was a pleasure to have you stay at Hotel The Royal Plaza, Delhi during your recent visit to New Delhi and we appreciate your time to review us. We are very happy to read your review.Also, it is our endeavour that every guest who leaves the hotel, is delighted with their stay and food experience. Your feedback is a reward for the team who is always striving for perfection. The team and I, look forward to welcoming you back.Warm regards,Samol ManerkerFront Office Manager

8/10 – Bien

EIJI

Points forts : Propreté, commodités et état et installations de l’hébergement.
ロビーは美術館を思わせるような大理石の彫刻や絵画が飾ってありとても豪華でした。部屋も綺麗で快適で朝食ビュッフェも種類が豊富で楽しめました。 ただ宿泊客が多い割にスタッフが少ないのか、チェックイン・アウトの際は長時間待たされた挙句、不愛想な対応をされたのが少し残念でしたが、メトロ駅まで徒歩で移動できて便利だったので宿泊してよかったです。
Séjour de 1 nuit en février 2024
Samol Manerker, Front Office Manager a répondu le 21 avr. 2024
Dear Guest, Thank you for staying at Hotel The Royal Plaza, Delhi and for sharing your review.We are delighted to receive your review and to note that you enjoyed the rooms, the food and the facilities.We hope you will return soon and give us more opportunities to welcome you back.Warm regards,Samol ManerkerFront Office Manager

10/10 – Excellent

vinay, Frisco

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I needed medicine and a staff member went to a pharmacy and brought it - touched my heart. The property is tastefully decorated in the Italian style. Breakfast was slways excellent. Location of the hotel is central. Rooms are a little on the small side, but other factorsmore than make upfor it. Great value for money.
Séjour de 8 nuits en février 2024
Samol Manerker, Front Office Manager a répondu le 21 avr. 2024
Dear Guest,Thank you for choosing to stay at Hotel The Royal Plaza, Delhi. We very much appreciate your time to post feedback of your stay.The team and I are pleased to read that you had an enjoyable stay and that you were impressed by the ambience, hospitality and the food of the hotel. Your feedback will encourage and motivate us to scale greater heights towards excellence.We hope to have you return soon and look forward to welcoming you back.Warm regards,Samol ManerkerFront Office Manager

6/10 – Acceptable

Ashvini

Points forts : Propreté, état et installations de l’hébergement
Séjour de 6 nuits en février 2024
Samol Manerker, Front Office Manager a répondu le 21 avr. 2024
Dear Guest,We appreciate your time to review us. We would, however, like to receive details of your experience so that we may share the same with our Team.Please feel free to email me on fom@hoteltheroyalplaza.com.Warm regards,Samol ManerkerFront Office Manager

4/10 – Médiocre

Raul

Points faibles : Service et personnel, état et installations de l’hébergement
No coat hangers in the closet, no heating in winter season
Séjour de 4 nuits en février 2024
Samol Manerker, Front Office Manager a répondu le 11 févr. 2024
Dear Guest, This feedback has been discussed internally and it is very distressing for me personally to learn about your experience. Please be assured that poor guest experience such as above is not the norm at The Royal Plaza, Delhi. As a hotel we are committed to providing comprehensive support to business travelers and other guests during their stay with us. I am personally dismayed to know of the incidents which affected your pleasant stay. I will certainly take this up with my team with necessary corrective measures. We will do our best to delight you, should you give us the opportunity in future.Warm regards,

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, confort de la chambre
Séjour de 6 nuits en janvier 2024
Samol Manerker, Front Office Manager a répondu le 11 févr. 2024
Dear Guest, Thank you for your comments. We are delighted that you enjoyed the food and services. As a hotel we are committed to providing comprehensive support to business travelers and other guests during their stay with us. Looking forward to welcoming you again.Warm regards,

2/10 – Terrible

Amal

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Samol Manerker, Front Office Manager a répondu le 11 févr. 2024
Dear Guest, Your feedback has been discussed internally and it is very distressing for me personally to see the rating you have given us. We would request you for details of your experience so that the Team can focus on the areas highlighted. Please be assured that poor guest experience is not the norm at The Royal Plaza, Delhi. As a hotel we are committed to providing comprehensive support to business travelers and other guests during their stay with us. We will do our best to delight you, should you give us the opportunity in future.Warm regards,

10/10 – Excellent

Govindarajan

Voyage en groupe
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Samol Manerker, Front Office Manager a répondu le 11 févr. 2024
Dear Guest, Thank you for your comments. We are delighted that you enjoyed the food and services. As a hotel we are committed to providing comprehensive support to business travelers and other guests during their stay with us.Looking forward to welcoming you again.Warm regards,

10/10 – Excellent

crister

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bra.
Mycket bra hotell samt läge: nära till t-bana; tuctuc (finns överallt). Bra frukost. Servicen är naturligtvis god, som i Indien överlag.
Séjour de 4 nuits en janvier 2024
Samol Manerker, Front Office Manager a répondu le 11 févr. 2024
Dear GuestIt was certainly a pleasure for us to be at your service. We value your patronage and look forward to welcoming you back to The Royal Plaza, Delhi.Warm regards,

10/10 – Excellent

MOHAN

Voyage d’affaires
Ambience and high rise as well as center location.
Séjour de 2 nuits en janvier 2024
Samol Manerker, Front Office Manager a répondu le 13 janv. 2024
Dear Guest, Thank you for your comments. We are delighted that you enjoyed the food and services. As a hotel we are committed to providing comprehensive support to business travelers and other guests during their stay with us. Looking forward to welcoming you again.

10/10 – Excellent

Justin, Cary

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel property is dazzling, the restaurant is pretty good but the rooms and carpets could use an update. Overall it's a decent hotel with an exquisite lobby atmosphere.
Séjour de 1 nuit en décembre 2023
Samol Manerker, Front Office Manager a répondu le 11 févr. 2024
Dear Guest,Thank you for taking the time to share your comments with us, We would like to express our gratitude to you for your patronage. It is always encouraging for us to learn that our guests are satisfied with our services as this is what every one of us strives for everyday. We look forward to welcoming you back on your next visit to Delhi.Warm regards,

10/10 – Excellent

NARESHKUMAR, Vaughan

Séjour de 1 nuit en décembre 2023
Samol Manerker, Front Office Manager a répondu le 13 janv. 2024
Dear Guest,Your kind comments are greatly appreciated. Guest satisfaction is amongst our highest priorities and it is always gratifying to receive such praise. Thank you for recommending us and I look forward to having an opportunity to serve you again and welcoming you back!

10/10 – Excellent

Natasha

Séjour de 1 nuit en décembre 2023
Samol Manerker, Front Office Manager a répondu le 13 janv. 2024
Dear GuestYour kind comments are greatly appreciated. Guest satisfaction is amongst our highest priorities and it is always gratifying to receive such praise. Thank you for recommending us and I Look forward to having an opportunity to serve you again and welcoming you back!

8/10 – Bien

SENA

Voyage d’affaires
Points faibles : Commodités
Safe area. Recommend for female solo travelers. It has a very nice view with large window. But, it needs to be renovated.
Samol Manerker, Front Office Manager a répondu le 11 févr. 2024
Dear GuestYour kind comments are greatly appreciated. Guest satisfaction is amongst our highest priorities and it is always gratifying to receive such praise. Thank you for recommending us and we look forward to having an opportunity to serve you again and welcoming you back!Warm regards,

10/10 – Excellent

Varsha

Voyage en groupe
Points forts : Propreté, service et personnel
Location was amazing and the staff were great too
Séjour de 3 nuits en décembre 2023
Samol Manerker, Front Office Manager a répondu le 13 janv. 2024
Dear Guest,Your kind comments are greatly appreciated. Guest satisfaction is amongst our highest priorities and it is always gratifying to receive such praise. Thank you for recommending us and I look forward to having an opportunity to serve you again and welcoming you back!

8/10 – Bien

Sharon

Séjour de 2 nuits en décembre 2023
Samol Manerker, Front Office Manager a répondu le 11 févr. 2024
Dear GuestYour kind comments are greatly appreciated. Guest satisfaction is amongst our highest priorities and it is always gratifying to receive such feedback. Thank you for recommending us.Looking forward to having an opportunity to serve you again and welcoming you back!Warm regards,

10/10 – Excellent

Jan

Séjour de 1 nuit en novembre 2023
Samol Manerker, Front Office Manager a répondu le 13 janv. 2024
Dear Guest,Your kind comments are greatly appreciated. Guest satisfaction is amongst our highest priorities and it is always gratifying to receive such praise. Thank you for recommending us and I look forward to having an opportunity to serve you again and welcoming you back!

2/10 – Terrible

Samandeep

Séjour de 1 nuit en novembre 2023
Samol Manerker, Front Office Manager a répondu le 11 févr. 2024
Dear Guest,Thank you for valuable feedback. It is very unfortunate that the hotel services during this stay of yours did not reflect the quality you expected from us. As valued Guest your comfort and experience is our primary concern. I would also request you to send me some more details on your experience which would help us to look into our areas of concern and give us an opportunity to improve. We always pride on our services and regret any lapse on our part.Hoping to get an opportunity to welcoming you back on your next visit to DelhiWarm regards,

4/10 – Médiocre

Anthony

Voyage d’affaires
Points forts : Commodités
Points faibles : Service et personnel, état et installations de l’hébergement
Many things are broken. The room size is a bit disappointing and not what the photos suggest. Service is wrapped in systems and is inflexible to particular individual client needs. I waited 30 minutes to get a card to my room... not great after a late night flight. The breakfast bistro was often out of cups or cutlery or the coffee machine was broken, and requests took a long time to address. Many things were broken in my room, like power switches. They try, but fall below expectations. Very disappointing 😞
Séjour de 7 nuits en novembre 2023

10/10 – Excellent

Celene

Séjour de 4 nuits en novembre 2023
Samol Manerker, Front Office Manager a répondu le 11 févr. 2024
Dear GuestYour kind comments are greatly appreciated. Guest satisfaction is amongst our highest priorities and it is always gratifying to receive such feedback. Thank you for recommending us and we look forward to having an opportunity to serve you again and welcoming you back!Warm regards,

2/10 – Terrible

Carmela

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Da scappare ..assolutamente sporco nelle camere
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Jose

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en novembre 2023
Samol Manerker, Front Office Manager a répondu le 13 janv. 2024
Dear Guest,Your kind comments are greatly appreciated. Guest satisfaction is amongst our highest priorities and it is always gratifying to receive such praise. Thank you for recommending us and I look forward to having an opportunity to serve you again and welcoming you back!

2/10 – Terrible

Voyageur vérifié

Voyage d’affaires
Points faibles : Propreté, service et personnel
Séjour de 2 nuits en novembre 2023

4/10 – Médiocre

Benjamin

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
This may have been a 4-star property when it was built; however, it hasn't been maintained in decades. Furniture was falling apart, the bathroom was disgusting, toiled were stained / soiled, and complimentary breakfast was pretty bad. Pay a little extra and stay at a true 4-star property.
Séjour de 4 nuits en novembre 2023